Logan my salesperson was outstanding in every way from knowledge of the vehicle to keeping me fully aware of each step of the process he made the experience easy The other professionals from the service department to receptionist are also highly professional and responsive to the customers needs. It’s a delight to go to this dealership. I’ll buy there again.

Under promise and over delivery equals a customer for life!Veronica Pacheco is detailed, efficient, reliable and timely. She does what she commits to do eliminating any unnecessary frustration in the buying process. Truly the most pleasurable car buying experience I have ever had.Thank you!

My wife and I had an amazing experience this week as we worked with this dealership to get the cars that we have wanted for so long. Tomara was an fantastic salesperson who was very attentive and listened to all of our needs as we searched and bought the cars that fit our needs. Would highly recommend her to help you out on your car search and purchase adventure!

I could not have had a better experience, a better sales rep and found a better car. John Wabah helped me pick the right Discovery S for what I needed after going through months of research for over 5 other manufacturers.

Great service, fantastic communication! Car was better than expected! First clsss experience all the way around. They even delivered the car to my home 160 miles away! Kudos to Dusty our salesperson!I highly recommend them if you’re considering purchasing a new car!

Have owned 2 jaguars, and 1 range rover. Just purchased an F-pace from this dealership. Amazing machine. I have owned other great cars too, but as far as value and quality of workmanship, I tend to come back to this vehicle. Now for the dealership, top notch service and staff. Logan has excellent product knowledge and treated me like a million bucks even though Im a dinosaur. Please dont hesitate to buy a car from him and this dealership. Everyone I have dealt with there has been exceptional, the service and car will not disappoint. Also, they have the best service plan and warranty in the business, so this is where you need to get your next vehicle.

Wanted a used car at a good price, well I purchased a Highlander at $600 below retail and got a fair price for my trade. No hassle, no pressure and a full tank of gas. It does not get easier than at this dealership. Worth a look for people wanting a new or used car. The Leith family does buying right. Pete Nash is a good guy.

One of the best car buying experiences Ive ever had. No hassle, no negotiations. Just a really good deal. In, and out the door, within an hour. Pete was a wonderful salesman, and had all of my paperwork ready when I pulled up. Just like I asked. Well wort the 3+ hour drive. Will gladly do it again. When I buy something else.

Veronica and the entire sales team were awesome and patient from the test drive, my research and due diligence process, all the way through the purchase. They were very transparent throughout the negotiation process and gave me a great deal between the trade-in value and other concessions. Thanks so much!

My company has worked with Alex Haubenreisser at Leith Land Rover Cary to purchase two vehicles. His exceptional customer service skills, attention to detail, and prompt response made our buying experience effortless. I would highly recommend working with this young man to anyone looking for a vehicle.

We merely stopped by to look at colors not purchase a vehicle. Our Sales person, Dusty Rising, was just great. we ended up buying a Range Rover and could not be happier with the vehicle and with Dusty....

My service advisor Jex provided me with excellent customer service and kept me informed and updated on the status of my Jag F-Pace while it was being serviced. I appreciate the professionalism and attention to detail.

Such great customer service! From the moment I pulled in to service, greeted with a smile, door opened for me and immediately acknowledged and assisted. Drop off took 2 minutes and pickup took maybe 3 minutes. My Range Rover was spotless when it pulled up in front of me a minute later. This is service as it should be! Happy RR owner!

Ted was an amazing to work with. I came looking for a specific car which they didn’t have at the time. He stayed in contact until the vehicle arrived from text, phone calls and videos he did not miss a beat!! Thank you so much!!! I love my Velar🥳

Veronica & Tomera were my sales representatives, and I have to say the entire process went smoothly! The dealership gave me more than a fair price for my trade in, and saved money on the vehicle I purchased it was no pressure, no hassle. It was an all around great experience.

Logan was absolutely wonderful. We came in looking for something very specific and he was able to provide an excellent sales experience. I would definitely return to buy my next vehicle from him.

Truly exceptional... from the pre-purchase communications and access to the post purchase status updates and right through to the vehicle delivery... something special. Its been a few weeks since picking up my new Range Rover and I still get texts and calls asking if I need anything (including an option for personal training on tech features)...Thank you!

After two years of on and off again reviews of three row SUV’s, I happened to come across the guys at Land Rover Cary. Led by the Sales Manager, Chris Kenny, and followed through by Bryan Nelson, our experience was nothing short of exceptional.Unfortunately, I picked out a color combination of a 2020 Discovery that was not only unavailable locally, there were only six in the country. Chris personally took the initiative to locate and procure one of them in two days. They were fair and quick in their sale negotiations. The service department performed post sale installations professionally and on time with a great deal of care.In other words, I’m a happy customer!

Pete was the ultimate professional in helping us find the right vehicle for our needs. It was a pleasant surprise to come to a car dealership without feeling pressured or pushed into a car. Pete just let us take our time browsing the inventory and answered every question we had. I’m so glad we decided on Jaguar Land Rover of Cary for our new vehicle purchase.

Very well impressed!!!!!I went in with zero expectations but the way how Logan Stanley helped me to find a F-Pace that I wanted shows how much he is dedicated towards customers. He considered every small requirement that I had and was very patient throughout the deal. He explained almost every feature in the car even after the store closing hours. After signing the deal, he really surprised me with his gratitude which I never ever saw with any sales guide of any luxury car brand. Kudos to Jaguar, Cary

Unbelievable Jaguar I picked up from this dealership. A classic beauty that will be in the family for years.Rick was great to work with, quick, honest and smart about Jaguars.I have nothing but positives to say about this dealership.Thanks guys so much.

We had a great experience purchasing our new car from Pete at Jaguar Land Rover Cary! Everyone was very nice and accommodating. No pressure sales!

Pete Nash was wonderful at setting me up in my new car and working with me on getting what I needed. 10/10

I would say this is one of the worst dealerships I have ever stepped foot in. We were greeted at the door and met by Rick Bagel the car salesman. He came right off the bat saying if you don’t fit the criteria where we can sell your basically waisting my time and I have other cars to sell today. Mind you we are laying over 6 figures for a vehicle and this is supposed to be a pleasant experience. I wouldn’t recommend this dealership to anyone nor Rick as your salesman.

The complete package when it comes down to customer satisfaction. Sales rep Ted was a delight to work with. He was always a phone call away and his response time is stellar. If I have to buy again I would definitely come back.

Great experience working with Ted! No pressure and easy to communicate with. Will go back here for our next vehicle.

Professional and attentive staff. I was helped by Kyle and was very satisfied with the level of communication and information he provided before, during and after the job was done.

My service provider, Peter, has been extremely accommodating and helpful. Thank you. I love my Range Rover!

Thank you John & Logan (sales) for the fun adventures, twists & turns, & much laughter that led to the purchase of my new Range Rover. No doubt, sales manager & finance executed with ease as well. With all of that stated, ‘Yes, I highly recommend this dealership & will be purchasing again from them!” Thanks everyone! 😎

Worked with Pete on a trade and everything went well. Very helpful, professional. Nice place/people to deal with!!

Overall experience was top notch. Dusty and Ted tag teamed the process and worked very well with each other and didnt show any emotions on a split deal vs. full commission deal. We had an issue the following morning and without hesitation Ted jumped and got us in and on the way to a resolution. Highly recommend this store and those guys.

Second time purchasing from Pete and his experience and knowledge of the vehicles makes the experience so pleasant! The most recent he walked around in the pouring rain just to ensure I got a vehicle I loved. The customer service at this location in general blows me away. Thanks again I love my Jag F-Pace just as much as I loved my Range Rover Sport.

We had a great experience with our car purchase. The process was simple and would highly recommend Dusty Rising.

Found a screaming deal on my new to me Jaguar at Cary Jag, LR. Started the process online and finished up in person with Pete Nash. Pete was great to work with and had everything ready when I arrived. This was the fastest car deal I have ever done and was still thousands less than the same car at Carvana and other online sites. Happy to have my new Jag in the driveway

I really enjoyed my experience. The staff was friendly and went out of their way to help. Our sales guy Dusty made it fast and quick. Will definitely be back and buy again.

As always the team at Jag, and especially Kyle my service writer, were outstanding. Kyle was very professional, courteous, and kept me informed with the progress of the service. Which in this case was quite extensive since I am happily STILL driving my 2000 S-Type. And shes purring like a kitten again thanks to the service technician. Please thank him or her for the great week. 5 stars for all! Thanks...MD

Shannon, Alex, and Rob were absolutely great to work with. I met Shannon first and shared what I was looking to purchase. Shannon called me in less than 10 minutes and said I found the perfect vehicle for you. Alex put together all of my paperwork and Rob was able to get me better financing than I thought I had with my financial institute. I even got a better APR- 1.5% lower than my current financing. Thank you for the awesome customer service, too!

Kyle was polite and kept me informed.

Pete Nash was exceptional. I arrived at the dealership less than 30 minutes before closing on a Saturday and he stayed late to assist me. I was looking to purchase the Discovery and ended up in the Jaguar F-Pace because I shared with him some of the features I was looking for. He truly sold me the car and took additional steps to pick up the vehicle from the Raleigh location. He made the transaction smooth and easy. I will be referring others to Pete.

Awesome experience buying two vehicles. Ted Place is an excellent sales person and very knowledgeable about his business. We purchased a Jag and a Land Rover over the weekend and it was best experience in buying a vehicle. Really enjoyed our experience with the staff (Brooke), sales team (Ted Place), and finance (Jonathan). They made the entire buying experience awesome.

Dusty was great. Had several vehicles ready and waiting for me to test drive. Financing was excellent and I purchased same day. The entire staff is top notch. I will be returning for future purchases for sure.

Pete was a very great salesman! He was able to answer any question about the vehicle, recently purchased. He took his time to show everything the vehicle had to offer and allowed my family to have smooth car buying experience. Pete took care of us and will take care you ! Go see Pete !

Jaguar Land Rover Cary- excellent service. From the start to end of my purchase. Bryan our salesman was knowledgeable, attentive to our needs and made sure they were met with no questions. He had all paperwork completed when we arrived so that we only took test drive, confirmed all details, sign paperwork and drove our new Range Rover home. If you are looking for excellence than you have to look no further than Jaguar Land Rover Cary and their team. I suggest highly to ask for Bryan!!

The service for my Range Rover Sport Dynamic V8 Supercharged was Fantastic, the service Advisor, Mike explained everything to me that the service covered and made good recommendation on what other things i needed to have done as part of the service. All is well so far, thanks for a Job Well Done and keep up the good work. See you next service.👍👍

Outstanding customer service all the way around at this dealership! Very happy with Alex and his sales manager that worked with me to customize the deal to my particular situation. Thanks guys!

If I could, I would give zero stars. They sold me a vehicle with a bad transmission. I used it for a month and that was it. Warranty doesn’t want to cover it because they said the transmissions oil and all that stuff wasn’t being changed or taken care of. Way to go Jaguar Land Rover in Cary, now I’m stuck making payments on a car I can’t even drive. Definitely would not recommend! UPDATE: was told to call manager on a reply but I left a voicemail two weeks ago and haven’t got a call back from them.

The best service appointment EVER! Jex was very attentive and I didnt have to stand around feeling invisible. He made the process of scheduling, drop-off, loaner vehicle and pick-up run smoothly.

If you are looking for great/undivided attention... Then, look no further!

Just recently purchased a 2018 velar 380 from Jaguar Land Rover of Cary. The experience thus far has been horrible. I would have never thought such a high class dealership would be so shady. Jeff was a great salesman, but his supporting cast has failed to come through. Everybody from his manager to Peter who is the service department manager has done nothing but lied. I have paid out of pocket over a $1000 for the damages they have done to the car, and only had the car for 3 weeks so far. My first payment is fast approaching and if everything is not fixed in a timely manner, then they can keep the car. At this point I am fed up!!! Im hoping everything will be taken care of in a professional manner because my wife loves the car.

Just bought a 2017 Jaguar XE. Very friendly staff Veronica assisted me very well and was accommodating to my daughter as well. Put together a great deal and we’re extremely communicative throughout the process. Brad in financial handled the paperwork throughly and even got me a better rate through a bank of his than USAA offered me. No games but they are a no haggle pricing. Wasn’t an issue for me as I had looked up the car and the price was already competitive. Cary Jaguar has a VIP program to get vehicle for service and leave a loaner with you. Will provide update as to how the service department experience is with their VIP program once done.

Exceptional. Leaning towards going for Jaguar again for my next car.

I recently purchased a vehicle from this dealership and Alex Haubenreisser made the entire process easy and effortless. He had the vehicle ready for me when I arrived for my appointment, was patient with me even though I was 15 minutes late (and hungover a bit after superbowl sunday the night before), and has since reached out after the sale to ensure I am happy with everything. Brad, the business manager, was also great and easy to work with. The best part was, no one pressured me and let me make my decisions without hassle. If you plan on visiting the dealership, I would recommend asking for Alex as your salesman. Thanks team, I appreciate the customer service and professionalism.

Excellent service every time, I continue to be very impressed with the quality of service at JLR Cary

Very friendly staff. I called about a Honda Pilot they had in stock, not realizing it was 15 minutes before they closed on a Saturday evening. Ted told me no worries and was waiting outside with the vehicle pulled up out front with keys in hand when I arrived at 515pm. Quick trip around the block and we were ready to sign the papers.The only issue that arose was an outstanding recall on the vehicle that had to be fixed before we could actually take possession of the car. Ted Nash kept us informed of the situation and personally delivered our car to our house, which is over an hour away. We were very please with our vehicle and the experience buying from Jaguar Land Rover Cary.

My wife and I went to the dealership to look at a slightly used 2020 Lincoln Navigator L Reserve. Met Tom Higgins who showed us the car. He was extremely nice and helpful, showing us all of the features of the gorgeous car. We found his assistance to be very helpful and decided to purchase the vehicle. We gave them a downpayment to hold it while we made arrangements with our bank. We returned several days later. Completed the paperwork and drove our new vehicle home. Tom and the dealership couldnt have been more helpful.

My wife and I had been in the market for about a month when we found the Jaguar F Pace. Dusty our salesperson was flawless in the purchasing process. The whole team at JLR Cary has been exceptional. We drove an hour to purchase this vehicle and to date would do it all over again. I have dealt with many different dealerships in the triad area of NC and was very hesitant about purchasing this far from home. Because of their warm, family atmosphere I highly recommend them!

Its a beautiful dealership and customer service is A+ . If you plan to purchase a Jaguar Land Rover this is the place to do it.

Pete was great! Not your typical car salesman at all. He listened to what we wanted and made it happen. He had us in and out in not time. Would definitely recommend him to anyone in the market to buy.

We worked w/ Pete Nash to find our vehicle. He was very competent and helped make sure we had all the information we needed to make our decision. There was a lot of transparency in pricing and no surprises or hidden fees. Their team made sure the sales process was quick and painless and helped us find the car we had been looking for. Would highly recommend working with him.

Flawless experience from start to finish. Dusty was great and easy to work with!

This is the ONLY Place to buy a New Defender from! The best new car experience I have ever had! This was my first new car and what a car the Defender is!!! Top Quality Truck!! The GSM which is the head man in charge came out to greet me and he is amazing! My salesman Ms Veronica Was the best salesman I have ever had! They where very fair on my trade ins (2 Cars) and even brought my new Defender to me and I live 4hrs away!!! WOWWWWW! Do yourself a favor and shop with them!! 5 star people and Company!

Every time I go to Jaguar Land Rover of Cary the attention is exceptional. I prefer this dealership for my car buying over the one I have closer. It’s just a very pleasant experience.

Service here is excellent. Mike has always been on top of his game in service. The sales guy are all knowledgeable and not pushy either

Bought our Defender in Raleigh, their service was not up to par for us. Cary was wonderful. We will come to you with ALL our Land Rover needs in the future.

Great experience at Leith Jaguar last week as my Fiancee and I purchased a Jaguar F-Type cabriolet from Tom Higgins. Beautiful car, Very nice showroom, everyone is so friendly and helpful. Quick straight forward transaction. I expect to do more business with this team of jaguar experts.

Thank you for the smooth process of servicing our SUV!

Ruben Trinidad was amazing. He was so patient and so understanding during my car buying process. I love my new car. Thank you for helping me.

Had good experience purchasing the vehicle. Rick bagel the sales representative helped with everything and was very good. Would recommend my friends for sure.

And one star is way too generous!!2016 Discovery sport Land RoverBefore paying nearly $1000- gas leak- dying battery- inspection- Cant use all terrain driving features,cruise control nor ABS worksAfter paying nearly $1000- replaced battery- changed oil 5000 miles too soon

Excellent service, very accommodating. Kyle was great finding a loaner last minute and fitting me in for an annual inspection in addition to the requested service despite a busy Easter weekend. Best service team I’ve worked with in all my car purchase history.

Outstanding! When I pulled up I was treated like a long time customer. First class service. Peter was informative and great. Thanks a million.

Really exceptional experience buying a new car at Jaguar Land Rover Cary. Ruben Trinidad, our sales manager, accommodated our busy travel schedules, provided great options and made everything so easy. Excellent customer care and warm, friendly, knowledgable service. Would recommend highly for anyone looking for a special new car.

Just spoke to a manager at the service department at this location to resolve an issue with a part I bought online. I purchased the part and on the face of it looked new. When I began the installation I noticed the part was actually used. I reached out to request that at least I get the part for a used cost. The manager said that they would send me a new part instead. Which I guess is a reasonable solution if I do not take into account that I have to redo the work I performed and then waste my time to drive to FedEx and send the part back. In my chosen profession I make about $100 bucks an hour which means if I redo the work again and ship the part I am out 150 bucks. I requested at least a hundred bucks off the part but the manager was not having it. He would not even take a look at the pictures. I asked him if he preferred to lose all the customers that will view this review than to make 100 bucks. He said that was fine, he could not accommodate my request. I will say that the three people I spoke to were very cordial and pleasant but I would not recommend any purchase anything from this dealer. I got the part for $388, with tax and shipping it turned out to be $425. I saw the part at other websites for $459 so I saved $25 but I was lied to and taken advantage by someone either Rover Cary or Land Rover not sure who but clearly customers are not their concern. Stay away from this place and pay the extra cost.

Ruben was amazing and helped us get to where we needed to be. Buying my first Jaguar was a great experience. Treated like a VIP. Loving my new f-pace!!

Jax was excellent.Service done quickly and efficiently.

Once again we have had an outstanding experience with the Land Rover of Cary Dealership. This is our 4th Land Rover from Land Rover of Cary and continue to be completely satisfied with the service, professionalism and expertise of the Sales Staff and entire team.Tom Higgins, our sales associate was a pleasure to work with. I will definitely recommend Tom and the entire dealership.

This car dealer is top notch and my sales guide Jeff Becker was awesome to deal with👌.Jeff was very professional and attentive and made my car buying experience stress free and enjoyable. Initially when I arrived, I had a list of different things that were important to me that I communicated to him. And during this time, he was very patient and listened well to everything I was looking for in a new SUV plus offered suggestions. Following that, he showed me only ones that met my needs while explaining the differences between each vehicle...so I could weigh my options. By the end of it all I was very confident I was making the right buy.After my purchase from him, he didnt stop there...he took the time to schedule a follow-up to walk me through my new car features and answer some clarification questions I had...in addition to sending me youtube videos of virtual walk through that talked about the car features and how to use...so I can reference and look back on...when I am on the go.**Also, he followed up several times to find out how my experience was going and if I had any additional questions.Last but not least, his manager Chris was also pleasant to deal with and his other team members that I interacted with was very professional, knowledgeable, helpful and easy to deal with as well.As a result, I would not hesitate to recommend this dealership to my family, friends and colleagues. Its simply one of the best experiences Ive had. Just ask for Jeff Becker when you get there!Keep up the great work and thanks for everything😊Cheers☆

From the very first moment we walked into the showroom until we left that evening with our brand new Range Rover Velar we were treated with kindness, respect and care. That might seem nothing to give 5 stars for some would infer this is normal.As a black couple it is not normal treatment for us. Sadly we can and do get questionable looks and asked “why did you come here today?” comments when we have an interest in purchasing furniture, homes and yes cars too. It is our reality and we have become numb to such treatment, looking past those who treat us that way and stay centered on our desired transactions.The Friday we arrived at the showroom we did not necessarily plan to buy a car. We were casually dressed, in other words not looking our best. Yet as we expressed a desire to see and test drive the Velar we were treated as if we were wearing evening dinner clothes and of high fame and fortune.I have shared my experience with my friends. It is my hope others who have backgrounds of my wife and me might read and then to see for themselves the type of treatment we all assume is standard.As for the sales agent and the head manager - they are top-shelf. I cannot recall their names yet when you walk into the showroom the sales ref has her desk on the immediate left. The head manager’s desk is at the end of the showroom. Tell them both I said hello.

Great sales staff. Made the car buying experience pleasant.

Great experience. Everyone was very nice, they negotiated really nicely. Never felt pushed to buy and addon or anything I didnt want. Would recommend them.

John Wahba was EXCELLENT, very courteous and professional.  I never felt like he was pushing me to buy a vehicle. John encouraged me to take my time and he helped me find exactly the Defender I wanted.  We have bought 3 vehicles from Jaguar Land Rover Cary and their service is always excellent.

I left my fully operational car with this dealership at 7:30am for a simple inspection that should have taken a few hours at the most. The dealership kept my vehicle for more than 24 hours and made no attempt to keep me in the loop as to what was going on. Everytime I called the dealership to see what the issue was no one had any information but had to contact the service agent who was never available to speak with.

My first Jaguar, and Im really enjoying it. Friendly, courteous, folks. Would recommend.

I had a excellent experience in purchasing my 2017 Jaguar F-type convertible.

My experience with this dealership went about as well as could be imagined. Jex had me out of there in about an hour which was awesome on a work day. They diagnosed and fixed the problem and didnt try to sell me on anything I didnt need. This was all on a 05 model. Their service made my mom happy so Im happy.

Ordered brake parts from Land Rover Cary. There was a hiccup with UPS losing most of the shipped items. Land Rover Cary is very professional and fixed UPS mess up. Thank you!

Incredibly happy with my buying experience at the Jaguar Cary location!! Alex H. was fully presence in hearing and meeting all my expectations. His attention to details, professionalism and personable communication exemplify the Jaguar family experience that I am so proud to be a part of. Thank you Alex H. and Jaguar family!! Vroom, Vroom!! : )

Pete Nash from Land Rover Cary was a true professional and incredibly helpful when I was buying a pre-owned vehicle from this dealership. He was very knowledgeable and was willing to work with me to get me out the door in the car we wanted to purchase. I would highly recommend this dealership. Ask for Pete!

We completed our purchased from JLR of Cary a few days ago. I cant say enough good things about our experience. Sales Guide, Pete Nash, brought us (to Wake Forest) a vehicle from Cary to test drive. Made himself available for any and all questions, and helped us get into the vehicle that was perfect for our needs/wantsA beautiful dealership, friendly staff...a really great buying experience overall! Thank you Pete and team!

Had a great experience, called at 4pm said i was 2 hours away Pete Nash said no problem he would stay even when they closed at 5. Found the perfect car. Pete and finance guy stayed till 9pm to make the deal complete. Thank you guys will definitely come back..

I’m just amazed at the level of service by Land Rover Cary. They easily accommodate my busy schedule and take care of my vehicle for me from beginning to end, including detailing it before bringing it back. There is just no comparison to other dealers on the customer service and attention to detail anywhere.

I had the best purchasing experience at the Jaguar Land Rover, Cary NC location. My Sales Representative was John W. John gave me the keys to over five vehicles to test drive and I had no pressure. I purchased a 2018 Jaguar XF Premium with low mileage. It has the smoothest ride and I left the dealership very happy!

Purchased a Chrysler 300 here. The transaction went very smoothly, and Ted Place was a pleasure to work with. The finance person who handled the final portion of the transaction was very personable and easy to work with. We love the car and consider this dealership well worth working with in the future.

Alex Haubenreisser was freaking amazing! I have never had a salesperson do so much and answer ALL of my questions so promptly! I was out of state and he sent me additional photos, the service history, and even a video!! I feel bad that we werent able to put a deal together on the F-Type (my fault for procrastinating) but would highly recommend Alex to ANYONE looking for a new / preowned Jaguar!

The service advisor and service manager was personable, informative and prompt. The service advisor was ready for me as soon as I stepped out of the car. Overall Great Experience!

The people there are diligent and hard working ! My experience there was great ! The process was so smoothe..

Great service and reasonable prices for service at a land Rover dealership!

Do NOT buy a car from here! Do NOT take your car to be serviced here. The service department is driven by sales quotas and does not provide honest work. Jex was my “advisor” who told me $9K in repairs were needed on my car, (to try to force me into a upgrade situation) when I took the car to a different mechanic, the problems Jaguar “identified” were suddenly gone! No $9K leak. Crazy how that happens! Jex is a sales guy driven by a quota, his job is to up sell you in the service department. Their whole philosophy is about upselling and money, not about the customer.I’ll be taking my business elsewhere, where they provide good honest trustworthy work, and most important focus on the customer first

I am a travel RN who attempted to purchase a Range Rover Velar with this dealership from out of state, only for them to backout at the last minute. I had my financing set, they had all of my personal information, ran a review of my credit (which affected my credit score), and paid a down-payment to have the vehicle held. After two days of getting things settled and the hassle of getting everything prepared, they decide they would only sell the vehicle if I wired them the money to cover the cost of the vehicle. Jonathan Martino, the business manager, refused to complete the proper steps of filing a dealership credit app to initiate the process of payments with my lender (capital one for goodness sakes). This was all because Im out of state, but yet they continue to list vehicles on a site for nationwide sales 🙄. THE ABSOLUTE WORST customer service and treatment I have ever experienced. I do not recommend this dealership at all!

A few days after purchasing our Land Rover Discovery, the check engine light came on. We notified the dealership and they made an appointment for us immediately. The salesman and management kept in contact to ensure us that they would take care of whatever the issue was. We were given a replacement vehicle while the issue was being resolved. Everyone at the dealership was a pleasure to deal with!