I just bought a new 2022 Kia and had such a wonderful experience with Micky along with the help of Mitch! Micky was more than extraordinarily helpful. This has been the smoothest car buying experience. Everything was done timely and Micky maintained great communication and enthusiasm. THANK YOU MICKY AND MITCH! Superb hospitality at Hendricks Kia of Cary.

Wow! What a great experience buying a car from Hendrick Kia was ; start to finish. The dealership was very clean and everyone was organized and on the ball. I was in and out in less than two hours with my brand new car. Most of all I was lucky enough to get Micky as my salesman. Micky is sincere and sweet and you can tell he takes a lot of pride in his job. He was there with us every step of the way and even followed up the next day to make sure we were happy with our new purchase.

I just bought my first car this past weekend, and they made it an AMAZING experience. You hear things about buying new cars being difficult, but if I decide to get something else in the future I will definitely be coming back here. My salesman, Remington, and Matthew doing the financing, were the BEST. I was having a hard time with my decision and the patience and kindness that was offered to me made this a no brainer. It didnt take them forever to find the best car for me, and meet my fresh out of college budget. I would recommend Hendrick Kia of Cary to anyone who was looking for a new vehicle. Again, Remington and Matt are the BEST, EVER.

I went to Henderson Kia and got my car serviced there and had an exceptional experience. My technician William did an outstanding job and my car is in much better condition than it was. He walked me thru the problems i had with my car and did a great job providing top tier customer service!! Keep up the good work Will

Had a great experience here buying our first Kia, will easily return when it is time to replace our other car. Ivy in particular was extremely helpful and friendly. We were lucky in this current climate to get the car we wanted.

I was beyond happy with the service here. I was in desperate need to get my car fixed while I was in town. Will was able to work me into his schedule and I was able to ask him questions that I had. He took great care of me and explained what was going on. If I run into car trouble again I will be sure to go back.

Micky has been so amazing! He listened to my needs and wants and found the perfect car for me! I am forever thankful!! Thank you Micky you’re the best!

A great experience with Micky Toskic! He has helped me get a great deal on a 2022 K5 Gt-line. He’s made it so easy and very convenient in my visit to KIA. I really appreciate and recommend this service to anyone that is looking for a new car. Micky also gave us breakfast!

Just wanted to thank Todd Adams for the expert advice and help he gave my husband and I on the purchase of our previous 2 Kias. He did a fantastic job walking us through all the features and answering our questions. Not only is he trustworthy and knowledgeable, but he’s become our good friend. I’m now in the market for a new Kia Stinger, and I’m certain that I’ll be calling on Todd once again. :-)

I had a really great experience buying a car from Todd Adams!!! He helped me every step of the way! It’s nice to walk in a dealership and feel comfortable!! Thank you for the beautiful car and wonderful customer service Todd Adams!!

Josh Bateman is an absolute pleasure to work with. Very direct and knowledgeable. Does not waste your time like others and helps find the right fit for all our needs. Will come back again.

This Kia dealership is amazing, and Todd Adams is amazing! Went above and beyond. Best car buying experience Ive had to date.

I purchased a brand new Kia Telluride here and it was the best car purchasing experience Ive ever had. Initiated contact via email with them, they gave me all the info I needed to make an educated decision. Ivy Johnson was my sales representative, she made the experience easy and pleasant when dealing over the phone or in person. We ordered straight from factory and did NOT have to pay market based markup. This is a FIRST CLASS organization and Ivy is the personification of it! THANK YOU! We will buy from here again one day.

I just completed purchasing a 2022 Kia a Sorento with Todd and the experience was great. He and the staff were friendly and made sure the buying process was easy and efficient. Thanks!

The service department is not up to par with competition. They are not staffed to be able to provide good customer service. Trying to schedule simple services is always 4-6 weeks out. No flexibility to help when you need support. I’m going to a competitor. Very disappointed.

My wife and I worked with Troy Smith. We decided to purchase our Sorrento after our lease term was up. Troy was very beneficial in making a smooth transition and having the paperwork done quickly. Would work with him again when looking to buy another car.

Hendrick is the best dealership in the Triangle area to buy a Kia. New Sorentos are actually being sold for the MSRP (no $4000+ markups like other places are doing) and trade-in values are fair. Yes, there was a 3 month wait for a factory order to arrive, but it was worth it. Thanks to Todd Adams and the whole team for a great experience.

This Kia is one of a kind! And Todd Adams has all the answers for any questions great business

My wife and I had an absolutely amazing experience with Remington. Weve had nightmare experiences with other dealerships in the past... this made us feel heavy about going to another dealership. We ended up not getting a vehicle here (only due to us looking for a VERY specific vehicle) but we still wanted to leave a review as Remington is probably to best client advisor we have ever experienced (and weve been to many places...). I cannot speak highly enough of him and Hendrick Kia of Cary.

Ivy Johnson is absolutely amazing! If I could give more than 5 stars I would. She is with you every step of the way, she doesnt rush you or push any extras onto like some have done to me in the past. Ivy doesnt just treat you like another customer she treats you like family. Overall I would highly recommend Hendrick Kia of Cary to anyone looking for amazing service and amazing cars!

Upon moving to Raleigh, I had to come into a dealer for my Kia Optima to get some warranty work taken care of. I had taken extreme care of my vehicle and was worried of leaving it at a brand new (to me) dealership but Jason Dibble was phenomenal. He’s the only tech I’ve ever experienced that provided me with updates along the way so that I had no worry of the vehicles status and safe travels. All work was completed in a fast and satisfactory manner and most importantly, my vehicle was clean! Jason is a great tech at Hendrick. I’ll be back for more service.

I can’t recommend this place more, Remington and Greg are amazing. They were so patient with us and up front about finding us something that was going to make sense for everyone involved and still giving us the best deal. They are so knowledgeable and down to earth and never once gave you that “pushy salesman” vibe. Truly interested in helping you make a smart purchase.

Recently helped a friend buy a Kia Soul from Troy Smith at Hendrick Kia in Cary. This is my 2nd purchase of a Kia product from Troy. Both experiences including follow up of service were excellent. I highly recommend Hendrick Kia especially when working with Troy Smith.

I bought a used car from this dealer two weeks ago. I had been searching for months and felt this dealer had a good deal. Jasmine was great to work with! She took the time to answer all our questions and when we had a small issue with the car after bringing it home, she was very responsive and helpful in working the details out to get it fixed! Brought it back to service, the problem was fixed, and everyone was very helpful. Will definitely keep this dealership in mind when were ready to purchase again.

Josh Bateman is a great! Would highly recommend asking for him if you’re looking for a vehicle with a no hassle efficient process for your next vehicle!

William garrison is an awesome technician and I highly recommend having him service your vehicle on your next visit

Scott and Dory from service were courteous and responsive. They recognized a need for a specialized diagnostic and coordinated with Peter from the appropriate department to determine the best way to approach the issue. All three spoke and determined they would need my vehicle longer than initially expected and had a loaner vehicle ready when I arrived. I was kept informed throughout the process and was given the final diagnosis as well as future plans to remedy the issue. Although all three are incredibly busy, they all were very courteous, patient, and took the time to listen and do what they could to serve me. Thank you!!

Ivy Johnson is literally everything youve ever wanted in a client advisor at a car dealership. Shes patient, knowledgeable, super detailed, super responsive, a good communicator, and kind. We unfortunately couldnt proceed with our sale at the moment but plan to in the future, and Ivy will be the first person that well call. She is a delight. Go and buy a car from her!

Purchased a Sportage here a couple of years back and the salesman, Todd Adams, was extremely helpful during the entire process. He was extremely knowledgeable on not only the Sportage, but every other car in the lot giving me the opportunity to make an informed purchase. The Sportage has held up well with no major problems. Some little things like factory recalls were handled by the service department in a professional and timely manner.I will be looking for Todd for my next purchase when ready - the Stinger looks nice.

I love every experience I have here! My favorite mechanic William Garrison always get me right!

I had the most wonderful experience with the Hendrick Service Department. Specifically the customer service offered by Scott Tielemans was outstanding. A special thanks to Mickey for going above and beyond to find the perfect vehicle for my tight budget. And lastly thanks again Luke for your hard work and flexibility… it is greatly appreciated. I will definitely recommend this team!

Ivy Johnson was a phenomenal sales person! She is the first person that has ever made the car buying experience pleasurable in almost 40 years of buying cars! We highly recommend Ivy and Hendrick Kia in Cary to meet your vehicle needs.

I really dont like having to buy a car. I cringe at the thought. In my many experiences they always have gone poorly. Before I spoke with anyone at Kendrick Kia I passed a judgement on them based on my past experiences with Car Dealerships in the past. Let me be clear I have never done business with any Hendrick car dealership before this experience. From the beginning to the end, hands down the greatest experience in my life with buying a car. I mean from the top to bottom I felt comfortable and taken care of. I didnt feel like I was getting harassed or taken for a fool. None of the negatives from my previous experiences existed. Hendrick Kia of Carys entire Staff have shown me that not all car dealerships are the same. I will be back on my next purchase and I will come to this same location. Thank you Hendrick Kia of Cary for your hospitality and overall just phenomenal experience!!

Great service and William Garrison got me in and out in a timely fashion

Service Department Review: I think the staff moral has changed and unfortunately not for the better. They are not as attentive as they used to be when it comes to providing excellent customer service. The last few times I dropped my car off for service I left disappointed. The attention to detail is non-existent. Example: No Hellos, No how is your day, no courtesy car wash, not even an offer to drive my car to the front... (I had to search for my car this afternoon) When I purchased two cars from this dealership two years ago the service was excellent! They even had me watch a video on which the President of Hendricks thrives off great customer service. Well, unfortunately the service department has dropped the ball on this target area. Its like saying you are a 5 Star Restaurant but serving your food on paper plates. This 1 star review is for the service department... not the Tech(s) that works on the cars (because both cars have operated fine so far after being serviced) but the Service Department front desk staff is the reasons for this low review. Hopefully this will be addressed so that you can truly say and advertise that your customer service is top notch in ALL your departments. From the time a customer drop off their car(s) to the time the drive off the lot they deserve great customer care.

I had a great customer experience with Josh and Lance. Everything was explained smoothly with no pressure or hassle. Definitely will recommend Hendrick Kia to my friends and family!

My car is the pitfall of my wallet as I always have issues and am constantly being messed about by “professionals” who aren’t honest. I can say through lots of trial and error in finding a safe place to bring my car, Hendricks Kia of Cary is the real deal. Will was his name I believe, and he was outstandingly helpful and knowledgeable! Great team!

Josh Bateman and Lance were very thorough and helpful. They offered a no pressure sale and they were very accommodating for my family and I. I would highly recommend Hendrick Kia of Cary.

Ivy was AMAZING 🤩She was an excellent communicator, and very responsive to us when we had questions. She went above and beyond to ensure we had a positive buying experience. Will definitely be back to do business with Hendrick Kia again!Everyone was fantastic to work with!

I was provided with exceptional customer service throughout the process of recall & warranty work completed by Kia Hendrick. Brent was excellent at walking me through the process at the beginning and he & Scott (service manager) kept me regularly informed with progress updates. What I feared was going to be a hassle, turned out to be a very smooth, straightforward process with no surprises. Thanks for the great work and for being so easy to work with

Great service this past week! Dory and Scott were able to squeeze me in for an oil change. I enjoy coming back for the quality work and quick service. Thanks again!

Great service center if your Kia has an issue you never want to fix. Made an appointment about 60 days in advance only to find out upon arrival that this center isnt authorized to service my vehicle. Had instructions from Kias official UVO service center, which this center had no information on. A month later and my vehicles software is still completely locked. Only reason this review isnt one star is that I wasnt turned away at the door.

I came to Hendrick Kia to look at a specific car. I have never purchased a car before, but Hendrick made it super easy for me. Remington was very friendly and not pushy at all. He went out of his way to make sure my mom and I had a great car buying experience. Even when my car was taking a little while to get detailed, he sat with me and my mom and chatted. I would definitely buy from this place again! I love my orange car :)

KIA has great selection of new cars. Love the STINGER. Monochrome Grey is Amazing. Think found next vehicle

I definitely recommend this dealership Ive actually purchased my last vehicle from here as well as upgraded to this currently beauty. 2021 Kia K5 GT Line. The person that has helped us in both occasions is Troy Smith, very respectful to our request and always made sure that we left with the vehicle we wanted.

The only reason I come back to this place is because of a technician. Jason Dibble has been servicing my cars for years and the soul purpose of me remaining a Hendrick customers. Even before having a sorrento he worked on my Pontiac G6 back when this was a GM building. His attention to detail has always been a key factor on why I return. Its great to know I feel like I have a personal technician when I know he provides the same great service to other familys.

We consider Jim Kildow a five star salesman and an outstanding representative of Hendrick Kia of Cary. We have purchased multiple vehicles from Jim and appreciate his low-key approach, down to earth attitude, and high level of integrity. We will absolutely recommend him to any of our friends who may be interested in purchasing a vehicle - and hell be the first one we contact when it comes time for us to look for another Kia.

If there was an option for 10 stars I would give them 11! If you had any doubt in your mind please just listen to my review. I drove over 9 hours to come to this dealership not only because they had the best price, but because they had the absolute best customer service. I never once felt like I was annoying them by asking 100000 questions. I first worked with Brian who was so kind and patient. I never felt pushed in any way to make a quick purchase like I have felt from other dealerships. When we arrived Saturday morning the vehicle was even better than what I was expecting. Josh helped us on site with the test drive and any further questions we had. He was very knowledgeable and incredibly friendly. He also was not pushy in any way. I lastly worked with Jayme in finance and he was great as well. He made sure to go over ever detail with me so that I felt comfortable and knew everything I needed to know before leaving. I’m telling you this dealership is the place to go and these people are the ones you want to work with! I am confident that my next purchase will be here no matter how far I have to drive.

My husband and I traded my Lexus in for a Pearl White with Light Gray interior 2021 Kia Sorento SX this past Tuesday and I couldnt be happier. We had previously went to a Kia dealership close by and made an appointment to look a blue Sorento that same day, but I just couldnt shake the feeling that it wasnt the SUV for me. My coworker recommended Hendrick Kia of Cary and Im so thankful she did.I browsed online and came across the Sorento I ended up purchasing. I texted and emailed with Madeline and she got the ball rolling.Long story short, I canceled my appointment with the other dealership that day and test drove the white Sorento on my lunch break. Jim Kildow made the process easy and took care of me. We ended up coming back after work to finish the paperwork. I believe his name is Matt, the gentleman who did our paperwork, was a hoot and made us laugh the whole time.They all made us feel like family while we were there and I highly recommend Hendrick Kia to everyone. Never have I received a personal email and phone call AFTER purchasing a vehicle - they do here. These folks care!! Ask for Jim Kildow!!

Hands down the best car buying experience I’ve had. Remington was absolutely amazing, friendly, and great to work with. I didn’t feel pressured in any way. They worked with me in every way possible to get me what I wanted. If you’re looking for a used car go see Remington at Hendrick’s used car lot. You won’t be disappointed.

Paolo at Kia, Hendrick Cary is probably a big reason why Im on my third vehicle from this dealership. Paolo has always made the process easy and smooth, from seeing/test driving to paperwork and delivery, as well as being there should I need anything post-purchase. This last transaction was so simple. I was in a new vehicle within a couple of hours.

Service Manager, Scott Tielemans, gave outstanding customer service when my Kia Sportage was in the shop for recall and maintenance work. He gave me the attention and information I needed and he took personal responsibility when issues arose. Most importantly, he was positive, decisive, and true to his promises. I would say he is a great example for others who deal directly with customers.The facilities are pleasant and attractive. The shuttle service is very helpful and on time.Since my service was for recall and maintenance work, there was no actual “problem” that was fixed. As far as I can tell, the shop did a good job.

This is by far the worst experience I have had with a dealership. I’ve had it in before for engine recall checks and no one knew where my car was for an entire day (was told I would be without for half a day and couldn’t get ahold of anyone) and now my car has something covered under an extended warranty and they can’t see my car until Sept 30. It is not running and I am shocked the only solution is to wait for them to be able to see it (over a month with no car?). Don’t waste your money on a KIA. I won’t ever again.

My experience was great! I dropped off my car at the service center and received text message updates and email about additional services. I like the on line process on accepting or declining additional work. My service manager was efficient and friendly. Left with a smile! Thank you Scott Tielman for coordinating and providing me with great customer satisfaction. See you next time service is required!

Ivy was super helpful in our Telluride Kia purchase from build to buy and even after to make sure we had all we needed! She was super patient and walked me through all the tools our new car was equipped with! The car we ordered vs what came in had extras we didn’t order and they made it right by not up charging us. Definitely would recommend Ivy and Hendrick Kia!

Scott Tielemans was my advisor this morning and did a wonderful job! My service was done in less than an hour and a half, and my vehicle was returned cleaner than when I dropped it off! Scott always takes care of his customers and does a wonderful job each time. Highly recommend him for any service needs on your Kia!!

This is by far the worst service department I’ve ever worked with before. I have came to this dealer many times for oil changes and other various maintenance needs for my car and have had a consistently bad experience. My car was being serviced for an oil change and they recommended an alignment, I went ahead and paid $175 or so for my car’s alignment just to get in my car and find out they never even did the alignment. So I took my car back to the dealer, they fixed it for free of course. I later started feeling odd vibrations that had gotten worse over the last month. Long story short, I found that the dealer had never tightened the lug nuts on my front right wheel. In fact all of the lug nuts were loose to the point of being taken off by hand and my wheel was not flush at this point. The wheel was able to be removed from the car without even removing the lug nuts, which means my wheel was bound to come off at some point this week. To say I am disappointed is an understatement, this is an EXTREMELY hazardous mistake. Had I not noticed this, who knows if I would’ve lived to tell this story at the end of the week.

I own a Hyundai Tuscon but they took great care of me at Hendrick Kia! I appreciate their quick and courteous help - Scott was super fast in getting it in and my estimate ready. The tech, William Garrison, did a fantastic job and my car is running smoothly. I’ll be back to Hendrick Kia of Cary!

Remington was very knowledgeable about vehicles in stock and easy to work with and answered all our questions. We felt very comfortable. It was a quick and easy process, which we appreciated!

I leased a new vehicle for my son from Hendrick Kia of Cary. Jim Kildow was our salesperson. I just want to stop and recognize Jim for the great service and support he gave my son and I. We have been talking with Jim over the last couple of months and yesterday, we completed the purchase. Jim is very professional, courteous and personable. He found the exact car we were looking for, gave me a fair price and had us in and out in under 2 hrs from start to finish. THANK YOU Jim for taking care of us, we really are lucky to work with you. Merry Xmas!

Had a great experience for my 5k mile service. Scott Tielemans got me taken care of quickly and painlessly! Highly recommend !

Absolutely stellar experience here. Despite demand being such that Hendrick could put people through the ringer for a new Telluride, they did not do so at all. Madeline made all the ordering and pre-delivery updates a total breeze, and Micky delivered on an efficient and informative walk through my new car. Great team, couldn’t recommend the Hendrick family and Hendrick Kia more.Did I mention all the other Kia dealers in the area are pulling at least $4k over MSRP and utilizing sneaky tactics to try to get you on site? Don’t fall for it. Just get your Kia here.

Im a huge fan of service and Todd met my expectations! From the initial phone call to the 2hr drive to retrieve the vehicle he made sure everything was in line, quick and efficient. Hes well deserving of the awards that I noticed in his office during my visit. In addition, Matthew added the final touch and continued with the service received. He warmly welcomed my family to the Kia family and was attentive to my antsy 4yr old. They both were! I can honestly say that Im happy with the decision. Thank you gentlemen.

Good service and very fast handing of car buying. Appreciate the straightforward manner which they do business in.

Many thanks to Dorrie and Scott at the Hendricks Kia service department in Cary NC! I developed serious engine trouble with my Kia Sorrento while vacationing in the area, and had my car towed in to be fixed. They were fast, courteous, and responsive to my needs as an out of state customer…and I got my car back in good running order in record time!!

From the minute I walked in the door I was made to feel right at home by Scott Tielemans. He was courteous, professional, and fun. Yes I love a man with a sense of humor especially when he works with the public and has to deal with so many personalities( I used to work retail- I know). I just want to say thank you Scott for making my first experience with Hendrick Kia a truly pleasurable one. I will be back thanks to Scott!

So I had a recall on my car and I wasn’t taking my car back to the Kia place in Durham. I looked at reviews because they’re important when you need service done to your car. I found Hendrick Kia of Cary I called and the lady that answered the phone was so delightful. She said they couldn’t get me in until October because it was so many recalls and I said that’s fine but luckily something came up sooner and they got me in there. I came in Scott Tielemans Service Manager at Kia checked me in and I was expecting a 2 hour wait so I came prepared with my charger. No need I didn’t even have to wait a good 40 mins before they called my name and said my car was done. I want to Thank the service team for giving me such a GREAT EXPERIENCE I will come back for any future service. GREAT TEAM, FAST, AND SPECTACULAR CUSTOMER SERVICE. Thank you guys and gals

Needed a quick oil change and Scott was kind enough to put me on the schedule the day we were leaving town. Thanks for all you help Scott! You rock!!

Many thanks to Will. Will showed me that my issue was not a big deal. He was courteous and professional the whole time speaking to me. If you go to the service department ask for Will, you will get an honest evaluation of your problem. Again, many thanks Will.

Everytime i bring My Kia in for service Will always goes above and beyond to satisfy and he services my car quickly and efficiently.

Bought a New Forte for my daughter, Troy Smith was my salesman. He spent his time with us and went over everything with my 16 old daughter. He made her feel like she was the one buying the car and took the time to set up her phone and go over all safety features with her. She truly felt the experience was about her. Lance in Finance even included her while doing paperwork and made her feel part of it. Truly the Hendrick Kia team does an amazing job!! Thank you all!!

We had an amazing experience buying our new car with Ivy at Hendrick Kia of Cary. We asked for a very “tough-to-get” car and she was able to find us one in 4days. She made the process super easy and was very helpful all throughout. Originally we had ordered one which would’ve had us wait for a little bit.The car that Ivy found us has everything we wanted and more. We actually like it even better than what we had ordered initially. She definitely understood quickly what we were truly looking for and went the extra mile. The car was priced very fair especially amongst other dealerships that would up-charge for this specific car.

The whole team at Hendrick Kia of Cary is wonderful, but Id like togive a shout out to IVY JOHNSON. This is the second car I have purchased with Ivy and although there is another dealership one mile from my home, I went out of my way to make this purchase today just to work with Ivy. She is the consummate professional...she is calm, patient, LISTENS to our needs and provides services over and above the job requirements. She GENUINELY cares about each and every customer, as if they are family to her! I highly recommend Hendrick Kia and Ivy Johnson!!

This is my second Kia in one month. Ask for Mickey in sales. He is awesome. Goes out of his way for the customer. The new car sales manager, Mitch was awesome too. They are very friendly and treat you like family.

Such a smooth experience from beginning to end. Initial enquiries were responded to clearly and with understanding. A lot of the details were covered by phone and the personal meeting was friendly, helpful and enlightning. Awesome is an overused word but in this case it is extremely accurate.

Great experience! Great customer service! Remington was a pleasure to work with! It was a very smooth process.

I’ve had a rough couple of weeks trying to trade my suv in for something a little bit bigger and more space. Hendricks Kia of Cary was my last stop!! Randy was very helpful and made my transition as easy as it was going to get!! Thanks for all his hard work and dedication (coming in on his day off) to ensure I was satisfied!! I recommend them not only because they went above and beyond to get me into my new vehicle but everyone was friendly and seemed to care!! Thanks again!!!

I worked with Alvin Elrod during Covid --- he took great care of me and made sure we found a solution that worked for our family. It was challenging due to inventory and Covid pricing, but Alvin made sure we found something we were really happy with. Id recommend anyone work with him!

Scott tielemans is THE MAN! He honestly is the only one I trust to service my vehicle. My dad even stars he is the number one advisor in the market area and if he trusts Scott, I do as well! Thank you Scott for all you do! HEART YOU!

Jared from parts department and Scott from service have been so amazing and understanding!! I can not thank them enough for helping me and just being so kind!! I got myself into a bind in New York.. lost my keys, parked illegally, car impounded, tow truck driver damage my car. Nobody from a dozen Kia dealership from Jersey to New York were willing to work with me but Jared went above and beyond to get me a key made!! Even though Scott was juggling 20 things he still managed to get me into service ASAP because I didn’t feel comfortable with my daughter driving the car with something wrong with the tire!! Thank you both for the incredible customer service!! I really don’t know what I would have done had they not jumped in to help me!!!

Scott Tielemans is the best! He takes very good care of me and my Optima service is always quick and efficient.

Working with Josh and the team at Hendrick as very positive and easier than expected. Josh took the initiative to bring out 4 cars/small SUVs we were looking at across 4 different manufacturers and models and put them side by side for comparison and test drives. There was no need for us to go elsewhere and we were able to make a decision in 1 afternoon. Very nicely done. Josh Bateman was truly a one-stop-shop for us.

Very nice salesman said that apparently there are no Telurides for sale or to test drive. You basically order one and put down a deposit, they come to the showroom in about 6 months and then you decide to purchase or not. Not even one to test-drive. Buy sight unseen. Strange times ....

Thank you Josh Bateman for helping me decide on my new Toyota Highlander!I gave you a list of “wants” and you NAILED IT!Also I would like to thank you for the respect shown during the buying process. I visited another dealer (Apex Ford) and the salesperson seemed to think a woman couldn’t make decisions without her husband’s approval, I LEFT!!What class you have Josh!Sincerely,Chellie

Excellent service; very comfortable waiting area; knowledgeable and courteous service managers: Scott and Dory.

Great experience with Jim Kildow and Hendrick Kia. Jim found us exactly the car we wanted and got us out the door in under two hours. It was the best car buying experience we have ever had!!! I’ve already recommended Jim Kildow and Hendrick to a couple of people and I would not hesitate to purchase another vehicle from them in the future. Thank you again. We love our Kia!!!

Everyone was helpful and polite. No one tried to sell me anything I did not need. The waiting area was comfortable and spotless, not some grimy backroom. My car was done when they said it would be and there were no surprises. The service tech was very knowledgeable, informative and friendly. I would recommend everyone to ask for Robin - he was very good. My car runs great now!

My experience purchasing a car from Regminton was excellent. I worked with Regminton and his manager Greg through the entire purchase. Regminton and Greg answered my questions and helped out as much as they could.They continued the assistance until my car get released by Nissan Service after transmission trouble.I would like to thank them for their professionalism and understanding through all the repair process.A big KUDOS to Remington who without doubt is the best and have the carrying heart every one is looking for in this new world.I would highly recommend working with Regminton to purchase your next vehicle.Thank you all

I had a great purchase experience with Hendrick Kia! I would highly recommend Ivy Johnson and the team at Hendrick if you are in the market for a new car!

Excellent upkeep on my 2012 Kia Soul by service team. William Garrison always does excellent work and exhibits great customer service.

Service was great. All questions answered. Outstanding in every way!Wayne Skaggs

I have leased 4 cars from Hendrick Kia of Cary. Ivy Johnson is the main reason I keep going back. Ivy is amazing! She is kind, respectful and professional. She always listens to what I need and want. Then, she goes above and beyond to find the perfect car and deal for me. If you work with Ivy, she will be there for whatever you need throughout the end of your lease. She will send you yearly birthday wishes and check in with you during routine maintenance visits. With my most recent purchase, Ivy found the new Kia Niro I wanted for the same payments and deposit I had for my previous lease. Ivy did all the beginning paperwork virtually. The visit to the dealership was easy and efficient. Ivy even personally delivered my new car to my home! I highly recommend Ivy and Hendrick Kia of Cary!

I brought my daughters kia in to get it checked out and make sure it was up to date on maintenance. The tech by the name of William discussed proper kia maintenance items and when to do them. He was very thorough and kind. He really wanted to make sure I fully understood and that I had no concerns before I left.

I was in a car accident in May this year and totaled my 2020 Subaru Ascent. It was an unfortunate timing because the market for buying cars right now is not so great. I needed to purchase another family vehicle that was safe and reliable because I have two little girls so safety was my 1st priority. While researching safest vehicles the Telluride caught my eyes because it had the highest safety rating so I knew that was the vehicle I wanted to get. When I began searching for available Tellurides and going to different Kia dealerships I was applauded by the outrageous markup, anywhere from 10-20k. Some dealerships getting me there’s an increase in transport taxes or COVID markup fee. I went to one Kia dealership in Jacksonville, FL that raved about having the most sold Tellurides on the East coast, most inventory and if they didn’t have what I wanted they would be able to build me one. My husband and I drove down to that dealership only to find out the Tellurides they have were already pre-sold and the 3 they had were marked up by $18k and they would not accept my order to build. This was when my friend gave me Ivy’s contact information and told me Hendrick’s would build me a Telluride. So, I just took a leap of faith and emailed her. Ivy emailed me immediately and said no problem, we’ll accept your order!Ivy Johnson, thank you so much for working with us! Thank you for the honest service you and Hendrick’s have provided. I was able to get my Telluride, with everything that I had asked for. When I got to the dealership there was no funny business, no hidden fees, no markups. Ivy and everyone there treated us like family not like we were another sale. I can not thank her enough, she truly is the best!

Scott Tielemans and Will gave excellent customer service and take care of my car as if they were their own! I cant recommend Hendrick Kia of Cary enough ! ❤️

Remmy @ Hendrick Kia Preowned helped me find the perfect Acadia... Took time, and wasnt pushy at all. Overall satisfied with my purchase and his customer service!

Buying a vehicle from this dealership was the best experience I have had buying a vehicle. Kironde was very polite, not pushy, and wanted to make sure we were getting a vehicle we wanted. The dealership also worked with me very well in regards to my trade-in vehicle. I will highly consider looking at this dealership or other Hendrick dealerships in the area for my future vehicle needs.

Josh Bateman was amazing and Greg was a huge help as well right from the start. Josh knew we were on a time crunch and made everything happen in a very reasonable amount of time. This is our 2nd time shopping with Hendrick Kia, but first time with the preowned side. Both experiences were stellar and we know we will be back.

I worked with Jasmine and Brian in pre-owned sales and Scott and Dory in Service. Very happy with my experience.

We bought a 2022 Carnival from Ivy Johnson at Hendrick. We had to order the vehicle in advance and Ivy was responsive, knowledgeable, and courteous throughout the process. When the vehicle arrived, the purchasing process was easy and quick. We would highly recommend Ivy and Hendrick!