Charles and team provided amazing customer service. I had tires replaced recently. Ordered, delivered in a few days, installed and the TSLA is running as smooth as ever. Zero issues. Left happy and will be coming back for future work. Big shout to the crew! Many thanks!

I came to this location for an oil change. The man that serviced me was very professional and kind, he asked if I had any coupons and although I did not, he offered me a $10 off promotion that they were promoting on their website. Truly a good experience coming here and I recommend you come here as well to get your oil changes and any other service you might need!

We stopped near Canton for the 1st night of a 17 day east coast camping trip and noticed our muffler had completely ripped off. I checked Google for a good mechanic and found this place. Mr. Charles was super polite and when I asked if he would be able to replace my muffler and get us on our way the same day he said we will do our darndest. And wow, did he ever. He got us in immediately, helped us negotiate how to pull our travel trailer into his lot, and had the truck on the rack before we could catch a lift to the football hall of fame. He replied the entire muffler system that day and had us on our way within a few hours to enjoy the rest of our trip! We are so grateful for those that put such Great reviews about this shop that lead us here. Amazing experience!

We were traveling through on a road trip and based on reviews here stopped by here on a Friday evening. The reviews were right on. excellent friendly service and even though unhooking from our trailer lead to the oil change starting fairly close to closing time, they quickly got the work done. We’re very appreciative of the fast service to allow us to get back on the road for our travels.

Professional, friendly, knowledgable and speedy. Definitely recommend!!

Nice people, they do good work, and a great place to take your car to be fixed.

I had a wonderful experience, Charles is very nice, he will take care of whatever you need. He ordered my tires the morning and by 11am he had got them in. I was very impressed got me in and out in no time. I would highly recommend tire choice!!

I had called right from start gentleman was very kind.I went got oil change manager Im thinking was very quick to help me I had kids with me he was very kind to them greeted and talked to all of us while helping me to get my car job tooken care of.Place was very well kept the technician was very helpful will return .

This is the BEST shop in town to get any job done right!! Tristen is the main man here and he knows his stuff about any vehicle. Take your vehicles here on the corner of 12th St and Market to get the job done right!!

Extremely satisfied with my experience here!!! I called, Charles helped me so I could get in the same day. He was so helpful, actually did an estimate and went through everything step my step. This is the first place that went through what’s wrong, bit after bit so I understood. Definitely going to be where I go from now on!!!

This place is wonderful me my father and my sister has been coming here for years and they have never let us down pricing was always right service was fantastic the workers were very nice overall I would give this place more then 5 stars

Store from the hell they never fix something nicely all their job is temporarily they take your money for nothing very bed service I don’t recommend at all

Very fair prices, very thorough, and very quick. I will definitely be going back.

Quick service, explains everything, great prices.

I was able to make an appt online and come in the next day. The staff was courteous and knowledgeable. They took great care of my vehicle repairs and explained to me in detail why certain repairs needed to be made. During a busy day I had to wait about 3 hours to get my repairs finished which I was on with. Definitely would recommend to friends and will return here for future service.

Tire Choice is a great business. They offer very prompt service. I needed a new tire and they were able to complete the job in time for my clinicals. The price was fair and affordable. Also, the location is very convenient!

Its New Years day, gotta nail in a tire, turned out they had to put a new tire on. Had to get from another store, and got me back on the road in a timely manner. The lobby and restroom were clean and employees were polite and efficient.I recommend this tire choice location

Sign says $29.99 oil change. I was charged $39.99 and told I got $10 discount. Been going there for decades. Never again!

Do not go to this place took my SUV to get an oil change no issues with it before I got the oil change, get my car back and its leaking oil bad I take it back to them and they say my oil pan has a hole in it and was gonna charge me 700 dollars for them to fix. Dont go here please go else where

I was looking for tire repair shops nearby and found this place. My tire would constantly get flat. I scheduled an appointment as soon as the next day first thing in the morning. They found a nail in my tire and performed a quick fix. I was in and out in 30 minutes.

Very great service. Fixed abouteverything I needed, greatly appreciated the service I received!

Affordable oil change just beware that you will have oil all over you receipt/paperwork and miscellaneous places in your vehicle.

Amazing, fast service! Extremely nice service!!

They are nice here but idc if youre getting an oil change or air in your tire... You aint leaving for less than a 100$ for a more substantial repair 400 and up.

I actually love this place this is the only place I’ve been going to for two years they’re very respectful and have reasonable prices and always get straight to the point and know exactly what’s going on with my car

The manager here was awesome, friendly and friendly professional. Both times I have come here they have taken my car immediately and were extremely fast in getting it done.

Very time efficient, helpful and friendly! Definitely my new “go-to” car repair shop.

Always take the work van in for oil changes

Good deals in great work, try to sell you something you do not need but they all do that overall a great experience

Employees were very nice, and the quality of service provided was excellent.

They were so very helpful did all they could to save me money went to above and beyond to make you feel welcome staff is simply amazing, this will be my go to shop and the one I tell everyone to go too! Thank you so much!

Didnt tell us there was a recall on parts tried to charge 1,800 on a recall parts

I appreciate Kory he had a little bit of a problem getting the heating or coveter cover off the car but he stay with it and he conquered that job. Great job !!!! KORY

Great place for car management! They’re very close to my house and always reliable! I can always get in and come right back out in a timely fashion!

Charles was super helpful when I had to reschedule my oil change over the phone several timesVery kind and helpful in person even when dealing with a very busy day

The sign says $29.99 oil change.Was quoted $29.99 plus tax. When Charles wrote me up it was $50.00. He said sign here and here. No I look at price. Told him what I was quoted and he said he must of gave me a coupon. Places like this always tries to get you.

Very interesting first time service. Overall service was pleasant. I use disinfectant wipes. The mechanic who drove my car in & out of the bay left my steering wheel filthy & a foul odor in my car.

I went in to have my brake pads and rotors replaced. They were able to get us taken care of quickly and at a great price. 10/10 would recommend.

Charles ty for getting my car right and working hard to squeeze me in! Great customer service!

Way too pricey for the littlest things I needed a new coil pack and spark plugs and these clowns tried to charge me 1400 and the first time I came I got charged 1700 for brakes tires and a filter

I will never use your shop again thank you

Charles was very nice and provided friendly service at a cost lower than other places have told me. He also let me know what other things I needed to get fixed in addition to my tires. Thank you for your work!

Fast place to get a oil change done and if u need any work done they are the place to go they get the vehicle in and out with in a few minutes if it is nothing major if it is something major with in a few hours

I had a beautiful visit & they were super nice and quick ❤️

I really enjoy going to this location to get work done on my car. They are also able to answer any questions I have and are always friendly.

Waited in the waiting room for 15 20 minutes. he already helped yhe gentlemen in front of me. he answered calls. and all i had was a question about tire plug or patch. they are not recommended prices high and very poor customer service.

This is the only place i get an oil changed at an my opinion this place is great and the people is wonderful..... The place looks good on the inside after they redid great job guys keep up the great work Mr.Charles....👍🏽👍🏽😁😁

Charles was incredibly helpful towards us! He got us fixed up and out the door quickly. Definitely recommending this place to my friends

Ended up with a flat tire on the side of 77N, after locating a towing company they were able to get me in on short notice and got me back on the road in less than an hour even though they only had a single tech working on a Saturday morning.

Charles has great service, they are thorough and affordable, try to be speedy even on a busy day, if there is a wait it is worth it.

Previously had given this place 5 stars for tires work in 2020 yr. In this 2021 yr I am giving 1 star review along with BBB complaint and written letter to corporation about this manager because I scheduled my car repair by calling on Monday and scheduled repair for Wednesday. Dropped off car on Tuesday evening so that they can begin working on it early at 7am on Wednesday. Long story short... it is Thursday 5pm evening 2 days have passed and 0% work was completed besides simple analysis even though on 1st day they knew about misplaced lower ball-joint and missfire RPM going up and down a lot, no parts were ordered (ball joint) on the same day by manager, all their employees but 1 remaining mechanic left work early on Thursday and decided to not come to work, manager got sick and didnt provide any details to substitute manager. Very careless approach of current manager there. On top of it I have dealt with this manager multiple times and noticed his irritated and adjitated attitudes with me and other customers in person and over the phone. This manager does everything as If you are bothering him. If I am paying $320 for 1hr of work to replace ball-joint on my car it better be done on the same day, especially if I scheduled my repair in advanced and brought my car early and provided all instructions and details.

Would not recommend taking your car to their facility if you would actually like whatever it is you need fixed.

The guys working here are fast and professional. Great service and I’ll be back

I knew exactly what my problem was and what needed done but they dont give any kind of estimates over the phone. Go to Dans American tire instead.

Amazing experience, first time coming but the level of knowledge and professionalism will get me to come back absolutely.

Charles and Tristan are the best!

Very Friendly, more affordable than most places & willing to work with any situation

They told me my price was $2,477.and come change to get my truck fixed so I made sure thats what I had ...when I called to see if I could bring it in they said they needed half of my payment for the parts and then told me my price would be over $27,000(never had to do that with any other shops they would order the parts and the 1st price they would give me with the tax included NEVER went up ex:NTB said $1,265.00 thats EXACTLY what my price would be when it was time to pay and they NEVER asked for half of the payment) I would recommend people to go get oil change there and thats about it....because the owner said I had all these things wrong with my truck and I took it to 2 different dealership dealership and they said NOTHING was wrong with it other then something might be wrong with the transmission....and my differential was just fine my at tire choice they said I needed a new one I think they was just trying to get money out of me to meet their standards for last month I didnt even take my truck back ....I LIKE HONESTY FROM THE START

Great customer service . Good quality prices

Great customer service! Charles the store manager was very friendly and very accommodating on short notice!

Always great service with Charles

Great service! Got me in fast! Friendly employees!

I came in for a tire to be put on and changed for a rental. Took them over an hour, it was early in the morning NO ONE ELSE was here and I got cut by someone else for an oil change and treated like I didnt matter. They (the workers) had no motivation to work and cared more about an employees used truck he just bought than finishing our cars. I will never come back to this place it is a joke. Who ever owns this place needs to fire every one and start over. I shouldve went to Walmart 🤣🤦‍♂️

Very friendly and helpful staff. I have never had a bad experience here. My visits are always quick and easy.

Very clean building amazing conversation and most importantly fast and on Time with the service!!

They were amazing with the care of my car

They are honest and reliable. I take all 3 of my vehicles there. And my family as well.

Customer Service Is Excellent.. Always Honest With Fair Prices.. I Most Definitely Recommend 💯

Great experience overall. Scheduling an appointment online was very simple and they got to my vehicle right away once i arrived at the store. Charles was very helpful both in the store and over the phone. He found a few things that were falling into disrepair and was helpful in figuring out what wasnt so necessary when the price was too high. I left feeling good about my visit.

This shop did such an amazing job with my sisters car. We came in with no prior knowledge of services and pricing. Charles was so patient, friendly, and knowledgeable. We didn’t feel like he was trying to “upsale” or take advantage of us. Highly recommend coming to this location for all of your auto needs! Thank you guys!

Fast friendly service. And very professional

Fast great customer service and very clean highly recommended

Awesome service! Super fast and convenient!

Awesome customer service. Our vehicles are serviced here and I feel like each time we are treated with great care and our questions are answered. Timely service and friendly faces.

I stopped in with a nail in my tire a little before closing and they were extremely professional and got me squared away and back on the road so I could make a three hour safely!!!

Friendly and fast service! I like this shop very much!!

I appreciate an honest mechanic!I got off work and discovered a flat tire. Called them about an hour before they closed, spoke to a man named Charles.He got me right in, inspected my tire, and discovered the problem. He was able to fix it right then and there without trying to up-sell me on anything. At an hour before closing, this is incredible behavior!I also got to see him interact with three other customers. The man is an honest professional.Prices are more than fair.I’ve been to plenty of other repair shops in the area who either up-sell or deliver poor quality parts. They treat you like a real person here and deserve your business.

Wonderful experience. Staff is very friendly and knowledgeable, especially Robert. He is a great guy. Decently priced also. Definitely recommend coming here. Great deal on our tires too when we were here in the spring.

Very friendly staff. Said they were running slightly behind but would get me in as soon as they could. Really no delay at all! I needed a new air filter and they had it ordered and delivered within 10 minutes. Would definitely come back here for timely and friendly service!

There was a mix up with the online scheduling (thought I was scheduling at a different location) and that location couldnt get me in. I called the Market location where the online appointment was and even though I would be about 30 mins late, Charles the manager told me to bring it on in. He was super nice when I walked in and got the car in and out.I even witnessed his wonderful demeanor when a customer came in asking for a price to plug her tire. Charles explained that they dont do plug but repair from the inside which a better fix. The customer was very short and rude, but Charles was polite and provided the information she wanted. I will be bringing my cars here from now on.

There were two guys who went above and beyond for me on my visit. Robert, and Caleb were both there to explain everything that I needed done. They worked quickly and finished before the time they gave me. I am very pleased with the service here. Thank you again! I will be coming back!!

Gets everything done quick. Charles is a great communicator and we always have fun while we talk about the work to our cars. I have and will continue to visit this Monro.

This review is for my friend Jennie... she visited shop #125 on September 30th, 2019, when her windshield wiper stopped unexpectedly in the middle of a monsoon. She was on her way back to Michigan from West Virginia and had plans to pick the dog up that had been boarded at the vets by 630 pm that day. When she stopped in, she spoke with Charles (the manager), who was very friendly and professional. He told her they wouldnt be able to get her in until 2pm, making her unable to pick the dog up that night. After the crew heard the dog would have to stay another night in a kennel, the staff was able to contact other scheduled clients that had a more flexible schedule, and Jeromy was able to start the repair immediately. She entered the shop at 1032 am, and was on her way to Michigan to get the dog, by 1233pm. A huge thank you to the people that allowed the shuffling to be done, and an even bigger thank you to the staff that made it happen. Excellent service, and excellent staff. This shop comes highly recommended!

Very polite. Had my car in and out in no time. Explained everything fully.

Really great customer experience . The store manager was very polite and answered all my questions . I will definitely bring back my vehicle

I have been using this shop for nearly a decade for the bulk of my automotive needs. Oil changes, repairs, inspections and estimates. There are times where you may pay a little more for the overall service, but its worth it evreytime. I especially appreciate the Store Manager, Charles Biggers. He is a straight shooter when it comes to providing you the options for the situation.

Friendly, good service, been coming here for the last 4years

Terrible customer service every employee is rude and doesn’t want to be there !!!!

I frequent Monro for oil change and tire rotations via mail coupons I receive. Although I ended up paying more than expected, I appreciate them advising me on my oil options due to the high mileage I have and my driving conditions. I’d rather pay $50 more for preventive maintenance rather than &300 for parts damage after the fact. I usually have positive experiences after doing business with Monro.

First off the store manager Charles Biggers was very professional and very knowledgeable. They got my vehicle in, in a timely manner and gave me the best price possible. Would recommend going here to anyone.

Absolute great experience! I was able to come in and have multiple things fixed on my vehicle at an affordable price. Staff members are very kind, courteous and take the time to explain the work that needs done to you. A great experience and I will definitely be coming back for future work.

They are awesome and you get in and out quickly!!

Charles was the one who I spoke to when I had popped my tire and had to come here from tuscarawas county since no one is open due to the pandemic. He and his crew stayed after hours knowing I have 3 children and need my vehicle. My hats off to this crew. Thank you for your hospitality in this stressful time for us all.

I had work done here once before and I came back because I popped a tire. This time I was very disappointed. Prices have greatly increased with the name change and the staff informed me that I needed new tie rods and an alignment and they quoted me a price. The alignment alone was around $250 and I know that Ive never spent that much. I took my car to a place in Dover and had it completed for $80. I took my car to the mechanic I have gone to for years to check my car over and he said that in no way did I need new tie rods. Im disappointed that a place I originally thought I could trust would try and screw me out of money. I paid $100 more than what I should have for tires as well but I did that because I drive a lot for work and was unable to wait for that repair. Sadly, I will not be returning as I can no longer trust that they will be honest with me. The only good thing I can say is they worked me in quickly. So as long as you know what your car does and does not need you are probably fine.

Went in for an oil change and was told my transmission needed a flush. Unless the popped open my SEALED transmission theres so way they would know this and even then that was a service I did not ask for. Dishonest employees and higher bill than if I had just got Liberty Ford where my oil change is $32.67 post tax

Charles is great, all the staff are great. But this place is super expensive.

Great place quick oil change

Charles did a great job from beginning until end. He was able to work me in for an oil change and tire rotation. Service was great. In and out with ease. He went over all recommendations very thoroughly. Will definitely come back. Price was right too. Thanks Charles and the rest of you staff.

Great place, honest people.

I always come to this Monro any time I need repairs done on my truck. Always great service and the people are always friendly and very helpful with figuring out the issues going on with it. Im always satisfied with the work they do here and I recommend anyone to this location whos in need of their vehicle getting checked out or worked on. Great place, great people. 5 stars.