user
James River Equipment
9550 Statesville Rd, Charlotte, NC 28269, United States
Appearance
James River Equipment

Comments
Mi
Review №1

Was having trouble with my john deere 50g fuel issue. Called the service Department, they were unable to help. Transfered my to Garrett, he was able to answer all of my questions flawlessly. Also had a question about my 331g, spoke with service, once again unable to help. Went to Garrett with a question about powertrain and hydrologic warranty on the auxiliary hydraulic quick coupler. Once again within 5 minutes had me a answer. Will go to him from now on with any questions. Very Helpful.

jo
Review №2

Parts department has always got me what I needed fast and always made sure I was getting the right part.Garrett goes the extra steps to help solve your technical issues.. he has helped me get machines back up and going quickly and always gives me great information. Down time cost money,James river knows that and limited your down time.

Ma
Review №3

Garret Frick | Machine Monitoring Specialist was very helpful in finding the info I needed on an older JD motor.Thanks again

Ch
Review №4

Gary has been a huge help to me on my piece of equipment through his knowledge and help and is greatly appreciated in all he has done. I would highly recommend him to help anyone and is a great asset to this company.

Ke
Review №5

Great place to deal with, Garrett Frick is very knowledgeable and eager to help in anyway, Preston Willis top notch product support

Ty
Review №6

Garrett and Leo are always able to help us with any issues we may have here at Combs Concrete, those two guys make our life much easier!

Mi
Review №7

This company doesnt care about the community they are apart of and I would highly recommend to take your business elsewhere.

Li
Review №8

It was awesome...

Gr
Review №9

Always happy to pull yalls equipment

ch
Review №10

Bought a 333G skid steer from them in 2017 and bought a 36 month warranty but only received a 33 month warranty guess I should have read the fine print, the machine has been in the shop more than we have used it, was going to trade it in but they tell me its only worth 40k with 700hrs on it (we paid 86k for it )the sales person just told us things we wanted to here . I will say the service guys are very helpful and I do believe they care about getting you back up and going if it werent for them would have gave a negative 5 stars . As for the rest of them I fill they just there for the money just my opinion

Ti
Review №11

The guys here help customers more than any other John Deere dealership I have ever dealt with. Good salesman if you are looking to buy a good machine look up Lucas Beam Im sure you will be pleased,, hard worker. Good people.

Av
Review №12

Buddy and the entire service staff are always helpful!

Le
Review №13

Ist time here... And was greeted by Mr Ray & assisted by a Mr Brian! These gentleman work in sync, to remind me that they are here to do their job, keep order, & to get me out as quickly as possible! How can their expertise be molded for a work demonstration, for shippers & receivers across the board! They clearly know how to treat people as people, & not as a presumed/judged classification!!!

JE
Review №14

GREAT PLACE TO BUY TRACTORS 🚜 LOVE OURS !!!THANKS WELSEY FOR THE GREAT SERVICE ..

Ma
Review №15

Good fair pricing friendly staff

Ja
Review №16

Super nice people really helpful friendly atmosphere

Wi
Review №17

Good bunch of guys in the shop. Got me loaded and out in a timely mannor.

Mi
Review №18

Good place to get John Deere parts and service

Ph
Review №19

Great service

ta
Review №20

My first time there and everyone was polite and friendly

Ri
Review №21

Friendly staff great service

Ro
Review №22

Always helpful Associates.

An
Review №23

Great place

je
Review №24

Great place

Al
Review №25

Friendly good people

Br
Review №26

Fixes my problems everytime

Er
Review №27

They think there stuff is gold

to
Review №28

Great service

R
Review №29

Great service

Bl
Review №30

Buy John Deere stuff and equipment

Ke
Review №31

Quickly unloaded

Je
Review №32

Good service

Information
7 Photos
32 Comments
4.4 Rating
  • Address:9550 Statesville Rd, Charlotte, NC 28269, United States
  • Site:http://jamesriverequipment.com/
  • Phone:+1 704-597-0211
Categories
  • Industrial equipment supplier
  • Construction machine dealer
  • Construction machine rental service
  • Drilling equipment supplier
  • Forestry service
  • Tractor dealer
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:7:30AM–5:30PM
  • Sunday:7:30AM–5:30PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations