Needed to move to 2 smaller units, told discount for 6 mths and money from current unit would transfer to new units, next day told no discount and money not applied unless we get larger unit, we already had a 10x15. Long term they dont care about their customers. Highest price in area. Huge potholes so wide you cant drive around them, leaking ceilings (said there was never a leak yet the tiles are yellow and sagging), hard to reach via phone. When we rented two years ago signed up for 25% discount for 6 months, only got discount for two months and they raised the price. Got flat due to stuff in drives, glass often in drives. Only good thing was light in unit and how close it was to the door.

In a word MICHELLE! She is super informative, helpful, and great to connect with. She has since the inception of my rental time been more than supportive and prompt with any and all our needs.Please share our many many thanks to her and her expert customer service skills.

Not the cheapest. Keys break real easy inside the lock and its $20 to replace each time. Ive did it 3 times already. Kind of hard to pull in and out because of traffic and a huge pothole at the key fob area.

The employee was very professional with great customer service abilities. Thank you for the good work you do.

I canceled my Contract May 3rd after 2 years After paying a moving company to move everything out of my storage unit, I had to pay for the entire month because Cube Smart had already taken the charge out of my account for the month of May. The local staff was great but there was nothing they could do about the corporate offices decision. So Cube Smart can double dip on my back!!

Great service and excellent facilities! Jay and Melinda were both extremely helpful! I would recommend this location to anyone!

Very easy check in. Second time using cubesmart and no problems

This was a well kept facility. The people here are also great.

Excellent service and perfect for short term storage. Jay was great. Highly recommend

Jay at the Bradenton Manatee Ave store is top- notch. Best service ever! Thank you!

Great a/c controlled units! Very spacious! Drive ways are clean and hallways are clean! I love my unit and the friendly staff and managers!

I always felt very welcome there. Your staff is awesome. i especially liked how safe i felt there every time i was there.i would highly recommend this storage place to anybody who needs a clean safe place to store their valuables.

It is clean. Staff is nice, but corporate stinks. They are taking advantage of the covid situation. We got rid of much of our stuff, only to find corporate has jacked up prices so the smaller unit is more than current large unit. 10x15 would be over $300 per month. Corp Covid grab for money. We will never use Cube Smart again. Moving out next month. Much better deals by movung just a few miles inland. It pays to shop.

Very easy signing up and great people

Great location, close to beaches. Very helpful and responsive staff.

Love the customer service and location of the 10x20 cube I rented this week. I received a wonderful tour of the facility, and the agent, Melyssa took plenty of time with me answering my questions and concerns. I’ll never forget how patient and resourceful, and helpful she was as my car had a mechanical breakdown on the property, that day. She took charge and got my car back on its wheels, and I’m forever grateful for her assistance that day. It wasn’t HER problem, but she took it on like it was. She’s wonderful! Five star employees (including Rob) at this storage facility!

Clean orderly facility. Professional friendly staff.

Clean storage units, good security. Well maintained

Melyssa Was a great help! Great customer service!

I have had my storage unit since 2005. After my husband died, I knew I had to tackle the storage room. It took me three months, but it was clean!!! After this long, I thought everything would be filled with bugs. There were NO BUGS!!!

Melissa was great to work with!

Cleanliness; security and proximity of property to Anna Maria Island.

Open late, online reservations are great.

Possibly the best customer service I’ve ever experienced. Loretta & Melyssa are amazing!

Rob & his team were fantastic. Always there to help, took the time to explain everything to us. He made a stressful situation much easier to deal with. A great experience and if I ever need storage assistance in the future CubeSmart will be my only call. Thanks!

The staff is extremely helpful and exceeded my storage needs. Jay is awesome.

I the short time we had the storage they increased the cost 3 times.

The best storage in 5 counties.

The new manager is great very clean, and thanks for the help

Clean and easy access. Let me

Looking for a great place for a storage unit? This is NOT the place. At first we really liked the staff because they were nice. BUT. One day we went into our storage unit to find RAT droppings everywhere on our things. There was a huge hole where the rats ate through and got into our unit. When we tried to tell management about our unit, the manager was supposedly never in the building and was always off. After many attempts we finally get to talk to the manager and all he did was take photos. That’s it. Never got an update or anything. All our furniture was ruined. We also had infant items in there that we were saving and no longer can have for our baby. We finally get some mail from cubesmart thinking, oh maybe this is about the rat droppings. Nope. It’s just them raising the price on our unit. So unless you like rat feces all over your personal items, I would not recommend going here.

A well organized, professional and very personable office had us setup with a storage space in minutes to include rental coverage for our contents. They make the process simple!

Acquiring a storage unit was easy and took less than 15 minutes. Melyssa and Rob were quick, knowledgeable and super friendly. We value the security of the facility as we were told someone is on-site around the clock. This is my first storage experience and I feel very comfortable moving forward at the Manatee Ave CubeSmart location.

Nice people to work with. Very accommodating and responsive.

Friendly and helpful staff.

Working with Rob, the manager of the Manatee location was wonderful. I have used Cube Smart in the past and always remembered his kindness and generous help with getting things settled in there.

Friendly, caring and efficient management as well as other employees. Easy access to unit. Property and office always clean.

My wife and I rented a cube to store items during the remodel of our home. The overall experience was very positive. The rental process was very easy, as was the move-out process. Rob and Melyssa were always very friendly and professional, and we were very happy with the security the facility provided for our belongings. I highly recommend them!

The staff was responsive & answered all of my questions. I liked how they personalized the experience for me and also made it easy to get into my storage unit and helped me pick out the right size to store my things. I would recommend CubeSmart to my family and friends and have nothing but good things to say about the communication and ease of booking.

Really happy with this place. I have traveled a lot for work and had to move my stuff and sign lease long distance many times through email or internet. Rob made sure everything was correct he made the Process simple and easy. He also followed up with me after to even inform me everything was all set. Rob is amazing and a great person to work with.

Very impressed by your manager Rob and how he manages this place. He is as well, very helpful and prompt to answer when you have questions which is really a must since I was overseas. Thank you kindly Rob!

They were fantastic! They walked me through the process explaining each step in securing my storage space. They offered suggestions and made this a stress free experience. The property is clean, well lighted and secure.

The staff (particularly Rob) was exceptional in every detail! While we are not very familiar with the Self-Storage process, Rob was exceptionally welcoming, personable and explained every detail in a way that made the entire experience a pleasure. He answered all our questions, making sure we understood the details of the self-storage policies; and we left feeling like we were his valued customers (friends.) We are truly looking forward to seeing him (and CubeSmart) again!

Rob & Melyssa were fantastic! They walked me through the process explaining each step in securing my storage space. They offered suggestions and made this a stress free experience. The property is clean, well lighted and secure. We couldnt be happier and will be sharing with our friends who may be in need of extra space. Thanks everyone at CubeSmart.

Rob was awesome. He did a really good job.

Rob was so helpful and went out of his way to help. Im impressed with Cubesmart!!!

This place is awesome find myself in a situation I needed to put some things in storage immediately stopped in the Manatee location and talked to Rob Moore and one of his associates I was out the door with a free months rent and under 20 minutes couldnt ask for better customer service from the point when you walk out the door to your walking out with the storage keys and hands This is a wonderful place of business and I will definitely continue doing business for all of my future storage needs

Excellent customer service.

Rob Moore was fun to deal with and quick! he found me a great locker, very easy to access.Thanks Rob!

My family has used this CubeSmart location in between moves and for no,Idaho storage for years and have always been happy with condition of the facility and the exceptional customer service the management team provides. The property is always kept clean, secure and maintained. The manager, Rob, has gone above and beyond, on several occasions, to accommodate a special request, and has generally been a pleasure to work with!

Convenience and accessability! Great Customer Service, too.

Great team - we only needed a few weeks but it was hassle free, quick and clean.

Good consumer service love the interest in the consumer. And Rob is great with letting us know what we have

Thank you Rob for all your hard work and dedication. I have been in many times, and your customer service has always been top notch!!! Also, I would like to thank you for explaining the reason why you call them cubes and not units... lol. I can see you moving your way up in management. :) Keep up the awesome work!!!

Rob and Melyssa are the BEST....Rob drove us around to different options for storage in a golf cart. He made sure we knew how to open and close various gates and doors to our unit. Melyssa got us into the computer system quickly and with a smile. Would HIGHLY recommend this location!

Rob and Melyssa were super good with customer service....Super nice people. Would recommend this place to anyone. Thanks.

Great facility to store my items for the time I needed. Rob and the rest of the staff at this location are great and I will refer anyone to them for sure!

Choosing CubeSmart was a no-brainer. It was the closest location at the cheapest price with the highest reviews. The reservation process was lengthy and involved but pleasant and straightforward. The storage unit works perfect for us. The site is secure. Billing is easy to understand and efficient.

World-class service! These wonderful people took care of my goods for several long years while I was in Africa! They also went outta their way to accommodate me when I needed help. I cant thank Robin and her husband enough for being so kind and decent and professional! I recommend CubeSmart with highest regards! --Dean

We needed a spot for our soon to be purchased RV. We went in and were told that one would be opening soon. Left our name and number. We were called within the hour that a spot was available. We were very relieved as we are deed restricted and really needed a spot. Manager Cassidy Wright really helped us out by getting back to us so fast. Very professional.

Look no further than CubeSmart for safe and secure storage with a smile. The staff are very friendly and accommodating.

Great Customer Service and management. I can sleep well at night knowing my belongings are safe.

Thank you Rob and Cassidy at CubeSmart for making it super easy to store my boat trailer at your facility. The price was affordable. The facility was clean and secure. We will keep using your storage facility!

A marvelous facility with absolutely great people!! From our early conversations with Robin to our check with Robin and Rob, everything went as smooth as silk. They went out of their way to help us in everyway possible to make our move to Florida seamless and enjoyable. The facility itself is safe, spotless and well maintained. We are using an indoor climate controlled unit and whenever we visit, the aisles are clean all the lights come on automatically, music is playing, all of which make it a very enjoyable experience. We would highly recommend this facility to anyone looking for a reliable storage facility in this area.

This place has great rates and the best staff around.Rob and Melissa went out of their way to accommodate me and I give this place my highest recommendations! Thanks so much for such excellent service........

The unit is great, the General Manager and Manager are so helpful and nice (easy to work with). Rob went out of his way to help me.

Great staff who helped get the right size cube for my budget and needs. Always friendly and available. A great relief while we were settling into a new home!

Clean,nice management. Had my cube for 3 years and Rob was always great to work with, just one little issue with one of the customer service person..overall great place.

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Rob and Melyssa were both so friendly and helpful during the 3 months I needed to store all my belongings!! I rented a unit from December 19th to March 19th of 2019/2020. The premises were always clean and easily accessed. I highly recommend Cube Smart. Thank you so much, Rob and Melyssa!! 😊

The nicest people work here. It may cost aLittle more but it’s worth knowing I have the security and a top notch staff to help me. Thank you.

Service was excellent, unit was clean staff was amazing!!!

We have been with CubeSmart on Manatee Ave. for over 15 years and have always appreciated the cleanliness and excellent customer service. We recently down-sized our storage unit and Rob Moore and Melyssa Drechsler were wonderful to work with. We will be at CubeSmart Manatee Ave. for the next 15 years!

The staff at CubeSmart Bradenton are pleasant, competent, and customer-focused. Rob, Cassidy, and Erin are great ambassadors for the company. The facility is conveniently located, easily accessed, and clean.The use of the truck for a day is a real plus, but dont expect to leave with it the moment the office opens, as there is the obligatory paperwork and, as happened with me, another customer was there before me and their transaction took some time, so I left about an hour after I intended to, so plan accordingly if you are having someone help you load it at your home.I am very pleased with this CubeSmart location and the staff.

Ive been using CubeSmart for over 3 years now and extremely happy with staff, management and facilities! Great place at the right price! Conveniently located for the NW area of town! Now just rented another unit from Rob, who is amazingly helpful!

Clean and secure. Great service.

Rob was very nice and accommodating and it was an easy move in process. Nice grounds for a storage facility and was very clean. Free use of the truck is a great added benefit.

They will up your special rate the MOMENT your stuff is in there. Well sixty days later. I pay them a month ahead as NOT to hear from them but I still get constant invoices and reminders and they say they cannot help that. Today they called my EMERGENCY contacts because although Im current my future check is not enough ! My SMALL unit has gone from $103 to $145 in two years max. Dont use any storage near beaches use a company out east or in palmetto not in a flood zone and it should be far less monthly - as well as nicer and far more competitive

The facility is clean and safe, and the people who work here are very helpful!Even moving out was a simple process.

Rob Moore was extremely helpful and professional in helping me with my rental needs.I highly recommend his services and knowledge!

Cassidy Wright is the best! I really felt like she treated me like family. I could not have asked for a better deal or a more pleasant experience!

Cassidy is a great front office person for this business. She makes the hassle of renting space and signing a million pieces of paperwork so much easier and less of a hassle. Storage units are clean and well managed.

Nothing but positive things to say about my experience with renting a unit at Cube Smart. The facility, staff, security and cleanliness of the facility all surpassed my expectations.

Very Clean and temperature controlled. Secured location. We stored irreplaceable family photos and memorabilia and it was perfectly fine.......above review was 3 years ago....we are back in need of storage again and it was nice to see it still is as great as we remember. Rob and Melyssa were very helpful and friendly. Highly recommend this facility for your storage needs!

I had the most professional and satisfying experience today at Cubesmart on Manatee Ave. Rob was so proficient at setting the truck up for me to use and helped with my second monthly rental. I did not even look for pricing anywhere else because of the additional service of the truck that is offered to move in. The attention to detail and offering the truck really sets you a part! Whomever thought of that has made you have your own market niche and it was so helpful for me.It was such an easy and value based experience! Thanks Rob and Cubesmart!

Very clean and the whole staff has always been so helpful and extra nice! And offered bottles of extra cold water for all of us at each visit to the office. Great!

The manager Cassidy was a charm, polite, funny and lastly very proficient at her job. Everything was perfect during rental process and the General Manger was helpful in me getting my boat in ots spot. Only complaint went to use boat wash station and water was off

This facility is far above the rest! Rob and Melyssa were simply outstanding as they went out of their way offering help, confidence and familiarity for a person totally unfamiliar with the neighborhood. A wealth of knowledge, Rob performed various internet searches helping me track down numerous services while Melyssa got in her car and escorted me straight to my rental space. Where does one find such excellence? Not only do they offer the LOWEST rent in town, the entire facility is GATED and extremely clean. Thank You soooo much Rob & Melyssa!

Nice place units clean and well kept- my concern -I rented a unit and needed a 2nd unit and cassidy wright the manager said she would waive the $25 administration fee because I was already a customer and had just rented a unit a few days earlier. Went back 2 days later to rent the unit and rob moore gm said he would not waive the $25 fee-company policy. (dont get me wrong rob is a very nice guy and he originally set me up with the first unit. All i have to say im disapointed-. in my business real estate when we tell or quote someone a price-we honor it- especially when it comes from the manager.

I like to review things on tripadvisor and google and amazon. I also never hold back anything and I tell it like I see it like it or not.In this case Im very pleased to report that this location of Cubesmart has the friendliest, most helpful, most accommodating people Ive met in a while. They just dont get better than this! And the storage units are immaculate! The grounds are well kept and inviting! Its a good thing they have a no live in policy or they just might not get rid of me!Seriously, they claim to have the same prices and the same storage but with more services. I claim that they go beyond that! I would highly recommend them to anyone needing storage units! Going to a storage unit may not seem like a fun thing to do. But everyone that works there will brighten your day!I guess I should mention the security is good too! The location is easy!Lets face it... I have enjoyed my whole experience there!

Nice storage facility and the staff is very helpful and Courteous. First month free!

I had to empty a storage unit that Id kept from 1500 miles away. The manager looked up a local agency that would come pick up what I couldnt ship back to myself. When I got there I, of course, found I had so much more stuff than I remembered. Erin and Edgar provided an area near my unit where I could sort thru my things after closing my unit. Lovely facility and so unlike the dungeons that are storage places up here in Mass. Thank you Erin and Edgar.

Great, friendly person who listen well and guided us to the perfect storage solution for us.

Rob and his crew are great. The units are clean and dry. very organized and easy to drive around.

What a Great Experience!! These people know there stuff, Smart, Friendly, On the Ball.Thanks again for all the kindness.Glenn Gummin4yrs later and still happy as a Clam, Rob and his crew knows his business

Our experience with CubeSmart has been stellar. Rob Moore has always been very helpful... very personable.

Great Service. Clean office and units.

I would give them 10 stars if I could! My fiancé and I had the most amazing experience with Erin, Robin, and Edgar. They were all amazing from the very beginning and it was clear that they had their customers in mind and weren’t just worried about the bottom line. We had an extremely big shipment and they had to make some last minute changes when things didn’t go as planned - and they were great throughout the whole thing. Edgar was quick to jump on the golf cart and help us run things back and forth to the office and take us to our storage unit. Erin and Robin in the office helped us stay hydrated and even gave us oranges when we needed some sustenance as we were getting everything unloaded. Nothing seemed like a burden to them and they were happy to help with our needs - they went overly above and beyond which is something that is very rare to find in most businesses nowadays!! I will recommend them to all of my friends and family and would recommend them to anyone who wants to feel like they are in good hands and taken care of. Thank you so much for all you did to make our storage transition easy and enjoyable!

The people working there makes it the best and safest place to store your possessions.

Every one was very helpful, friendly, courteous, & kind to an old person.The storage area was very clean and user friendly.I have already recommended CubeSmart on Manatee Ave. to my friends.