Michael put a new motor in my car, through this experience I gained so much knowledge. It was quite the process finding all the various parts, but Michael tracked everything down and communicated with me every step of the way. I will not go to anyone else in town ever again. I finally found my shop.
Highly recommend this automotive repair shop for all your car needs. My blinker was not working after I tried the obvious fixes and randomly stopped in here first. Michael was very kind and understanding to my needing to stay within my budget. He was not only willing but excited to help and was able to get me in quick. He was a complete joy to chat with and he even has his own podcast. Neat dude! After an hour of going above and beyond fixing my issue, he couldnt help but want to help further and polished my dull headlights and offered to fix little issues with my car doors. Then he refused my payment!!! Ill definitely be back for my oil change and all the little things Id love fixed on my car! His fees are definitely reasonable and his service impeccable! Thank you so much Michael!
Michael correctly diagnosed a transmission fluid leak in my 2008 Ford Escape that two other shops could not identify. He also took my SUV for a test drive to check out what I thought was poor engine compression, but turned out to be a minor hybrid battery issue. He was thorough and professional and didnt try to sell me on service the vehicle didnt need. I would definitely come back to Cascade Car Craft.
I recently moved here from Eugene OR and glad I found Mike at Cascade Carcraft. I dont trust many people to work on my car but after talking to Mike and learning about his shop and also being familiar with specific imports I felt comfortable to leave my car with him. My Nissan S14 240sx was having some issues with the airlift system and Mike thoroughly went over the vehicle and resolved the issues. Very honest and fair pricing as well! - Nick
Incredible mechanic who goes above and beyond to take care of my car. He made sure everything is good to go for a long trip. Moreover, he fixed all the other issues (that I did not paid attention) with free of charge.
Currently contemplating moving to Bend just so that Michael can be my mechanic! I was just driving through Bend and needed to have the exhaust on my Prius looked at. Called a couple places and everywhere was booked out weeks in advance for repairs. Michael was able to look at my car that morning and quickly diagnosed the problem. I was driving back East to Massachusetts and he made sure that my car looked good and there was nothing else that needed to be fixed. I was able to watch each step and really appreciated the work he put into my car. Michael is a great guy who I really enjoyed talking to and gave me a more than fair price. I really cannot recommend him enough. Please go here!!
Very professional and friendly service. Owner is the performing mechanic and pays great attention to execution and details. Highly recommend this shop.
This is a REAL mechanic. Not a part replacer like most others in this area. He took the time to root out the main issue i brought it in for and nailed it. I cant thank this shop enough, Mike is a wizard. Nicest guy and tenacious as they come. Rare to find this combo. He got my performance car performing again. Again, much thanks.
I would recommend Cascade Car Craft to anyone needing work done on their car. I took my 86 suzuki samurai that I swapped a 86 VW 1.6 turbo diesel. This has been my project vehicle for a long time. I needed a head gasket. These guys were very professional and were excited to work on some random vehicle. They communicated well about everything they were doing and recommended.
Michael fixed up my old 02 BMW X5! It was feeling a bit old and running rough with various vacuum leaks as well as dripping oil, both power steering and engine. Michael did a great job of finding the problems and fixing them all up. He even did them incrementally to keep the costs minimal since he knew that I didnt want to throw too much money at the old car. He was honest and stood by his work, not much more you can ask for in a mechanic.
I have taken a couple of our cars to Michael over the past 2 years for a variety of issues. He is always professional, fair and very friendly. I have also taken a couple used cars to him that I was thinking about purchasing...just to give it a once over before purchasing. He didnt charge me to do a basic look and helped advise me on things to be concerned about or not. I trust his expertise. We appreciate having a reliable, knowledgeable mechanic we can trust!
Had some battery issues with an old Audi and got mixed advice from a service center here in town. Cascade Car Craft was recommended to me and when I called Michael he was knowledgeable about the potential issue and said he could fit me in that afternoon.He got the installation done in 10 minutes, was very kind and didnt even charge me for the work. Top notch professionalism and a genuinely nice person. Earned my business for sure! Thanks, Michael.
Michael has been taking care of my GTI for five years and has been my exclusive mechanic/technician ever since I first met him at European Car Care. At the time I just moved to Bend and was looking for the best place to take my car for maintenance and repair. This is not usually an easy task as I have very high expectations and Im very meticulous. In my experience most shops just dont care to put out the kind of product and customer service Im seeking. I need to have absolute confidence that my car will receive the utmost care and attention. I know if Im not treated well neither will my car. Upon meeting Michael I could tell immediately I liked him. His personality was very likable and I could tell he was passionate and knowledgeable not only as a technician/mechanic but as a car enthusiast which really resonated with. He spoke with respect, care, and attention reassuring me with a I got this attitude. That day and ever since Michael has always taken care of me no matter what. His prices are extremely fair and I believe often in the customers favor since he loves to earn business and deliver customer value. When Michael told me his ambition to start his own shop I was very excited and encouraged him to go for it. I was excited about the ideas he shared and his vision of being one of the only shops in town to offer services to hybrid/electric vehicles in addition to offering products and services aimed at enthusiasts. This is far removed from many auto shops that are only interested in basic services let alone the enthusiast community. Im very proud and happy for Michael to have started his own shop, not just because it has allowed him infinitely more flexibility and control in what products and services he can offer but its allowed him the freedom and control to take his passion and shape the car community in bend in a special way. With his unique services and superior customer care Michael will take great care of your automotive needs ensuring you will be well taken care of and leave satisfied as I have every time I see him. Im so thankful to have the relationship with Michael that I do. In all the years hes worked on my car he has become more to me then just my mechanic, hes become my trusted friend.
The owner of this business, Michael Wallis was recommended to me when I purchased a used BMW with 100,000+ miles. Needless to say, there were a few issues and warning lights on. My first impression of the shop was impressive: it was clean and organized, with a beautiful Lamborghini sitting there too, so pretty.As we discussed my new car, it was obvious Michael knew exactly what he was talking about. He was clear and precise, which I appreciated very much as I am definitely not “Mr. Goodwrench”Michael performed several needed “adjustments” and replaced the water pump as well. I am now back on the road and there are no warning lights on my dash. How nice.Finally, I want to say the price was more than fair. After all the work on the car, my total cost was $600. I do not want to guess what that same bill would be had I taken the vehicle to the BMW dealership!Thanks Michael for all your help.David WaylandBend resident for 30 years
Michael is super helpful, very fairly priced and made getting my car fixed a priority even when he was slammed. He’s very straight forward and honest, couldn’t recommend him enough!
I brought in my 1990 Mercedes 420 SEL. Michael was able to diagnose and fix several complex problems in a timely fashion. Great service at a great price. Done with a knowing smile. I was very happy with the results. I am very confident with his work and highly recommend him. Now for my 1991 model....😁
Not only is Michael a top notch mechanic, hes very kind and easily the most friendly and community minded mechanic Ive ever met. He exudes integrity, skill and professionalism. He quickly diagnosed my hybrid battery failure, hooked me up with a replacement battery for a fair price, and made sure everything was working properly to meet my rushed timeline. Michael is now my mechanic of choice, hands down.
Ive had 2 vehicles in for service as well as an aftermarket performance build. I am extremely satisfied with the communication, service, and quality of work from the owner, Michael. 5 stars. Highly recommend.
Ive taken my Q5 here a few times and have been very pleased. Mike is knowledgeable, reliable, flexible, and the cost is very competitive. You cant go wrong.
Last of the honest mechanics!! Michael=peace of mind. We searched for quite a while before we found Michael at Cascade Car Craft, and I tell my all of my friends/family and neighbors to go and see him when the situation arises. Michael is extremely knowledgeable, trustworthy and charges fairly. You can trust Cascade Car Craft with your vehicle and to do the right thing!
The customer service is absolutely fantastic. They are super professional and helpful! I would absolutely recommend.
Extremely passionate and detailed-minded mechanic that is a great problem-solver with a great personality. Cascade Car Craft is timely and efficient, extremely knowledgeable, listens to the customers needs and looks out for the customer. I have been recommending Cascade Car Craft to all of my friends and family.
Michael is a great human being and a great mechanic! He’s trust worthy, reliable and an expert at his craft. Michael has become our family’s go-to mechanic for all our car needs. We HIGHLY recommend him and the team at Cascade Car Craft!
Came in for a install of aftermarket exhaust on my Mustang. Michael Was very friendly and did a great job. It is nice to have a trustworthy shop who is passionate about vehicles like we are.
First, I dont have a German car, Hybrid, Or electric. I have a truck, all I have are trucks, and I normally do my own routine maintenance. I trust very few to work on my babies.But hey, it was cold, and with a big storm rolling in, I needed help. I was wandering around and struck up a conversation late with Michael and set a time up for him to change the oil, along with fuel and air filters.He did an outstanding job. Even though this was out of his wheelhouse a bit, I had no concerns after visiting with him. He is knowledgable, smart and his shop was very, very clean.We chatted for hours about various cars weve owned and worked on. This is the way old school mechanics were. We are just people who both love cars/trucks. I had a great time. I trust him and his judgement.I wanted to stop and comment on how refreshing it was to see a young person work hard at making their own path. We get bombarded with so much negative imagery about the younger generations, that sometimes we paint all with a very wide brush. Ive met several young guns so to speak, and all are very open, honest and really enjoy what they are doing. Thanks Micheal for your hard work and your dedication to your love of cars.
Mike definitely has a passion for cars . He knows his stuff ! Thank you Mike !
Did a great job on my oil change.
Mike opened my bentley trunk and figured out my electrical problem, next step was cut the trunk lid in 2. Thanks a ton mike!