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Elite Fleet Automotive
61550 American Ln #5, Bend, OR 97702, United States
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Elite Fleet Automotive
Comments
Mc
Review №1

Nate and his team at Elite Fleet are AMAZING. No other way to put it. Extremely fast and reliable, super professional and always willing to explain to you what they’re doing and how they’re going to do it. Labor costs are super reasonable for the exceptional job they do. I even had some body damage to my car that requires a collision center visit, they gave me the best advice and helped me figure out where to go, even though they themselves do not do body repairs of that caliber (I just really slid into a curb lol). I recommend them to anyone I can and I genuinely can say there’s a reason for their high star reviews.

Je
Review №2

I trust this Shop with all my trucks. They have taken incredible care of my rig.

Ra
Review №3

The knowledge of this group of guys is amazing. Always ready to assist you and willing to discuss all options available. The entire staff is aware of your needs and all products are discussed and matched to YOUR specific automotive needs.

Co
Review №4

My truck was having severe power draw issues that were killing the battery. The job was turned down by a few other mechanics in town already but elite fleet took the challenge and in just a day they had the truck running amazing again! They were very professional and did their job with amazing attention to quality and detail. Will definitely be returning as that truck has a lot of work needed!

Ca
Review №5

Nate knows my 2010 F250 diesel better than any other repair shop Ive been to. All the repairs were done the same day. Friendly & professional. Wont go anywhere else!

Da
Review №6

Nate and Chris were amazing. I was broke down on the last day of my golf trip and Elite Fleet fixed my car when no one was available until the following week. Thank you so much. 5 Star service and customer service

Mi
Review №7

These guys are awesome, expect more than basic mechanics when you take your vehicle here

ki
Review №8

The most amazing service. They totally took care of me and were incredibly kind. I could not recommend them more. If you ever need a mechanic in bend go to elite fleet, they are hands down the best!

Ca
Review №9

So I limped into Bend on a Friday morning knowing my rig wouldn’t make it back home without repair. Meanwhile I had to work Monday am, so I knew I had to head back over the mountain Sunday night.I called around Bend and nearly everyone was too busy to help. When I got a hold of Nate at Elite Fleet, he told me he was going camping that afternoon, but to “bring it in – I’ll see what I can do.” Anyway he proceeded to drop everything to get me back on the road. On top of his speed and customer service, his shop has a top-notch crew and some of the newest diagnostic technology. The inexpensive bill at the end was the cherry on top. I would absolutely and unreservedly recommend Nate and his team.

Za
Review №10

This is the second time I have had the opportunity to use Nate and his guys and again they were informative and easy to talk to. it is always nice to be able to have a conversation with a service writer, thats not pushy, and know the work will be done right. I am thankful to have been introduced to Nate and I will continue to take our vehicles to him. I would encourage anyone to take their vehicles to them.

Ki
Review №11

The guys replaced a wheel bearing and axle for me. James and Nate were great. They did everything I asked for and let me know all my options. I will gladly choose them again if I need any other work.I highly recommend Elite Auto.

Sh
Review №12

Excellent customer service! I Highly recommend.

Tr
Review №13

Solid Crew @ EFA. Diagnosed 2 separate issues same day as dropping the vehicle off. Explained material price points and options clearly and honestly. Recommended additional points of repair while working on that specific part of the engine in order to avoid costly labor down the road. Wouldnt hesitate to send other diesel owners their way.

Ap
Review №14

These guys know their stuff! They are incredibly nice and can fix any problem you throw at them. Wouldn’t trust any other shop with my rig

Me
Review №15

I had some questionable work done on my van (at a dealer) that caused my engine to fail, and from the moment I called, Nate was focused on learning everything he could about my situation to help me out. He took the time out of his busy schedule to dive deep into what was going on, and has helped me out tremendously. He has been upfront, honest, reliable, and very easy to talk to. I am very grateful to have found Nate & Elite Fleet and have a reliable mechanic I can trust here in Bend.

Mi
Review №16

Top notch shop. Have done my family well and will always take my vehicles to them. There not out to just make money off people.

Da
Review №17

This is SUCH an amazing place! They always do whatever they can to help you out, and they really CARE about doing things well. Hard to find quality work like this!!! I cant recommend them enough!!!

Sc
Review №18

Nate is honest, hardworking and always willing to help. He goes above and beyond to help. He does top quality work and is very reasonable. I have found my mechanic for my families automauto needs. I cant recommend him enough.

Dw
Review №19

Great customers service and good all around service for sure

Ma
Review №20

My radio stopped working when I put in a new battery. They checked all the wires and fuses and got it working again in just a few minutes.

To
Review №21

I had a family emergency and was on my way to Springfield from Boise when my radiator sprung a leak 30 miles out of Bend. They had parts ordered before the tow truck even dropped off the car. Before I could track down a rental car to continue my journey they had a new radiator in and the car back up and running and I was on my way in less than an hour. Very honest and courteous folks. Highly recommend.

At
Review №22

Had an alternator fail while visiting in Bend and these guys set me up with an emergency repair same day. Lifesavers.

Sa
Review №23

Best auto mechanic in town. Nate was very informative and honest with what work needed to be performed on my truck. I would highly recommend Elite Fleet to anyone looking for a good mechanic.

Da
Review №24

These guys are the best. They did an emergency fuel pump for me so fast and were super reasonable with the labor cost because we were in the middle of a camping trip. If youre in this area and need work, please go to these guys

Da
Review №25

Their great they get on it and get the job done right

Ch
Review №26

Very good. Fix your car up real nice. 10/10. Plus his new front desk guy is super hott.

Da
Review №27

These guys are awesome, very professional and efficient, yet friendly .Nate always takes the time to explain thoroughly what is going on with my vehicles. Couldnt be happier with a mechanic!

Cl
Review №28

Nate was absolutely fantastic to deal with! Professional and honest from start to finish, I look forward to doing business with Elite in the future!!

Ja
Review №29

Too flaky to recommend. No follow through.

Ti
Review №30

Nate was willing to take out of his own schedule, to provide a quality product to get us on the road. I was looking for a quick fix to get by, and got a long term solution. Thanks

Ju
Review №31

Nate is one of the best mechanics Ive met in recent years. Super professional friendly explains the problem comes up with quality solutions and cares about his workmanship. Cant say enough about this guy GREAT MECHANIC 👍

Ce
Review №32

Very good quality Work and professional always willing to go up and beyond for his customers all jobs were done on time and in a efficient manner Would recommend this shop for any mechanic needs.

T
Review №33

Friendly, and super informative! Price was exactly what was quoted. And, there’s even a sweet shop dog named Maggie there sometimes. I would highly recommend them!

Si
Review №34

Whatever the problem may be I’d 100% recommend these guys!

Da
Review №35

Fair price and good work

Ba
Review №36

Very happy with Nate and his crew. Would recommend elite fleet automotive to anyone in need of a good mechanic.

Ry
Review №37

I didnt have time to shop around on day two of seven of my vacation, but the guy who towed my car said he used Nate at Elite Fleet for all his car repairs. He told me he was the fastest (but unfortunately becoming the busiest) mechanic shop in Bend. I called him at 9am. He made no promises, but I got my Jeep with a blown water pump in by 9:30am and out by 4:30pm. He texted to check in on me afterwards, which I appreciate. Made it from Bend to Crater Lake and then the Redwoods and back home 1k miles later to Seattle without a hiccup.

Ju
Review №38

I’ve used Elite fleet a few times now for work on my truck. I found them one day because they are located close to my house, but boy was I stoked to find the best mechanic shop I’ve ever used. These guys are honest, work hard and are really knowledgeable. Take your car or truck to Nate. You won’t be disappointed.

Ma
Review №39

I cant say enough good things about this shop! As someone with zero car knowledge, it is sometimes intimidating to deal with car related issues. Nate is patient, honest, and got the car done on time. He was so kind to my 2 small kids, which makes a world of difference when youre under stress! Highly recommend!!!

ch
Review №40

These guys are legit. My son cracked his oil pan, we dropped the car off on Monday and picked it up on Tuesday. We even had a situation where a less honest mechanic could have snuck in a few extra hours of labor, but they didn’t. Integrity.

br
Review №41

If you need a mechanic that is dedicated to his job and treats your vehicle as his own.then this is the place to go. He gets your vehicle diagnosed and back on the road in a very short amount of time, and at a fair and reasonable price. I wont take my vehicles anywhere else. 5 star service!

Ja
Review №42

I would highly recommend this shop, they were very nice and knowledgeable and had my truck fixed in just a few days.

wh
Review №43

We use these guys all the time. They are knowledgeable and honest. Highly recommend!

Ja
Review №44

Was not thrilled with the service. I feel like a lot of unauthorized work was done that I ended up paying for. It would have been nice to have had a complete rundown of the work before they billed.

Na
Review №45

Will preform unauthorised work without heads up. Took advantage of my friend, thought she would ok it but nope, not under my watch. Would not recommend this place at all.

Ge
Review №46

I am more than 100% happy with my service at Elite Fleet Automotive! Nate was very thorough with explaining any issues I had with my Jeep as well as how he fixed them. I definitely recommend Elite Fleet!

To
Review №47

Very knowledgeable, and honest. I am upping my review to a five-star because they helped me out when I needed it and got things taken care of very quickly.

Da
Review №48

Owner and crew are good mechanics

Ti
Review №49

When I need help it is my go to!Thanks for getting the service vans back in the workflow.

pa
Review №50

Ran into an issue with my fan clutch, such as it was completely in shambles. Nate and his team where able to fix the issue very quickly and get me back on the road.

Be
Review №51

I have had two great experiences at this shop really nice mechanics, and super trustworthy. I will continue to bring my families vehicles to them for all repairs.

Le
Review №52

The customer service is outstanding!

va
Review №53

Honest, knowledgeable and trustworthy. Glad I found him after moving here!

Information
8 Photos
53 Comments
4.8 Rating
  • Address:61550 American Ln #5, Bend, OR 97702, United States
  • Site:https://elitefleetautomotive.net/
  • Phone:+1 541-678-1835
Categories
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Engine rebuilding service
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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