The staff are always professional, informative and friendly. Special shot out to Jamie who is always willing to try and schedule me into their already tight schedule. Despite living closer to Gresham, I have used Bassitt for last three years; they are a company I trust and therefore worth the time & travel distance. In an occupation that seems to attract sharks and piranhas, Bassitt is a refreshing business that is trustworthy and professional.

Jamie mad the crew were very responsive. They made a repair that was sensible. I feel very good about dealing with them. I will go back next time I need help. I do my own repairs mostly but they have significantly more experience and know-how.

First of all these guys got me in as quick as possible and when I walked in the place looked like a 50s dinner! I love that! It was super clean which says a lot and they were attentive and super nice and very efficient. I took it in to trouble shoot the air-conditioning problems I was having and they checked everything for me and cleaned my battery too. Prices were super fair as well. I will definitely keep coming here

My wife and I took her RX8 to Herzog-Meier Mazda in Beaverton. I told the customer service rep I put a new battery in the vehicle, but there still seemed to be an electrical issue with the car. I asked if they would do a draw test to see if the alternator or starter was the problem. The rep didnt know what a draw test was. After he spoke with a technician, the customer service rep advised they could do a draw test for $150.We left, drove to Bassitt Auto on 18115 Baseline, and advised them of our problems with the car. That day we received two calls from Bassitt customer service to make sure they understood the exact symptoms my wife had experienced. When we picked the car up, we discovered it was not the alternator or the starter; instead, it was a loose battery cable causing the problem. Charge, $60.00.

Incredibly friendly and competent people at this shop-- highly, highly recommend them to anyone who needs auto work done.

Bassitt did a great job. They called in the morning, explained what they did and what they found. Then reviewed the planned fix and next steps, as well as associated costs. When they called again, my car was done. No upselling, no pressure. Quick and easy. I appreciate their friendliness and the inside of the waiting area is so inviting.

My mustang was throwing Check Engine Light and making a low pitch whining noised. Took it into Bassett Auto Repair and they called me the next morning and had scanned the computer codes and told me what the problem was, how much, and it would be ready the next day. Picked it up and car ran perfect. Everyone in the front office was extremely professional and friendly. Their Mechanical Technicians are the best. I will trust Basset to all my vehicles, especially my restored 1974 Ford Truck. Yes, they do work on the older vehicles, hard to find a place that will nowadays. Glad I stopped in at Basset Auto, found a shop that you can trust and depend on. Their communication and follow through is awesome, and their prices are reasonable.Thank you Basset Auto Repair!

My sister inherited my brothers 1994 Trans Am and he hadnt driven it much at all over the years. It was having a lot of problems so we took it to bassitts to have them check it out. Multiple small problems but also had cracked heads.They took care of everything and it runs great now. So glad to still have it in the family. Jamie and Bill were wonderful to work with. I totally recommend them.

They were very friendly at the front desk, the building was well kept, clean and looked great! The service provided was 5 stars, everything I needed done was done right, and my car ran a lot smoother after I left! Their prices are affordable as well 👍🏼

Five stars! Very professional from start to finish.Toyota dealership says timing cover has a oil leak and it would cost $5500 after they replaced Oil coil line and alternator $1600. I wanted a 2nd opinion and Bassitt was recommended by a friend. Jamie and the team verified and He assured me that there was no leak from the timing cover or other area. Did a full inspection before my appointment and they did found a small leak on the radiator but its not a urgent need. I did not feel any pressure at all so I decided to pursue the radiator repair before it become a big issue.Jamie and the team just earn my trust and I highly recommend to anyone that are searching for honest and trustworthy mechanics!

They are so awesome to deal with and I trust how they work. I always recommend them to my friends.

Had a good experience here. They made time to service my car on short notice and did a quality job. It’s not the cheapest shop but I gladly pay extra for good quality service. Jaimie, the service advisor/co-owner, is a friendly, helpful, honest and descent guy. Overall I recommend this shop for quality and friendly service.

They replaced brakes on my old ‘68 pickup. They also made a free adjustment to the choke so it now starts up right away every time. Great service and communication. This will easily be my go to for repairs in the future.

They were extremely professional. They had our suburban in the day after I spoke with them. Within 24hrs of getting the truck they had it looked at as promised and gave us a diagnosis. The only automotive shop I have ever been too where the staff was so efficient and did what they promised in a timely manner. They have earned our business for all our vehicles. Thank you for your excellent customer service!!

I’ve been a Bassitt Auto customer since I owned my first car 25+ years ago. I’ve recommended family and friends many times over the years. Not one of us have ever been disappointed with the quality of the work or care we and our cars have received at Bassitt Auto . Jaime and the team are polite and professional. I still highly recommend Bassitt. They’ve even run diagnostics and checked “new to us” cars before we purchased them for our kids.

Bill Bassett the owner and his wife were so friendly and sweet when I picked up my car. Through the entire process Bill called me and gave me updates and details on what needed to be serviced on my car. Super nice and extremely professionally. The lobby was also decorated so fun. I recommend this shop and will definitely be going back.

Work was satisfactory, team was able to accommodate my appointment request earlier then I anticipated, solutions were cost effective and work was finished in time,i got regular calls to check on things which need my attention.One area of improvement is cleaning after work, i can feel oil smell inside my cabin and steering was also not cleaned after work as my hands were blacked with oil and dirt, work and cost wise no complaint and i also got good discount on my overall cost.

This place have amazing service and great attention to the customer, doing are great job on you car plus they offer to you Moca Capuchino Coffe.Excellent Services!!

You guys were very helpful and getting my fiancé‘s car fixed quickly.I needed my car back to get mom to a cancer appointment. You guys were very diligent and very nice and you have a really nice establishment the atmosphere is really good. Thank you very much

Always good service. Accurate diagnosis of issues, and move ahead only with your approval.

Jamie was incredible! I don’t know diddly-squat about cars and Jamie had no problem explaining to me what was needing repaired. He did so in a timely fashion and I felt complete trust in what he was charging me for. It’s safe to say if my car ever needs work done, I will be turning to Jamie.

They should disclose their no personal checks policy, by putting up a single sign in the window by the entrance. Good folks though, patient too.

Weve been bringing our cars to Bassitt for more than 30 years, always satisfied. Theyre honest and theyre competent. Highly recommended.

I was in from out of state and I got the dreaded blinking check engine light. I need to be able to drive home and everyone I called was booked. These guys not only got me in, but the service was great, the communication was great, they charged me a very fair price, and they even loaned me a van while mine was in the shop.

This business was awesome to work with. Super professional and nice, work was performed quickly and all expenses were explained. Will work with them going forward!

Bassist was one of the best experiences for car maintenance I had. They were polite, the quote was accurate, and it was completed in the time frame they said.

The crew at Bassitt did an excellent job of identifying and repairing the issues my car was having.

What nice people! And they were timely and professional. I was going on a small trip and needed my oil changed kind of last minute-ish. They were accommodating.

This company is the best, bar none. Fast, efficient, and honest, which almost never happens in the auto repair industry.

The best shop around! Honest, hardworking, and knowledgeable team. Unlike most places that recommend the most expensive services, Bassitt Auto will give you the best prices that they can for the repairs. Our family has been using them for years. Dont hesitate to take your vehicle to Bassitt!

I have been coming here for about 15 years now, over probably 3-4 cars. No matter what I have or what is wrong I get stellar service, competitive repair bids, and an overwhelming sense of honesty and fairness. I literally cannot imagine a better mechanic experience.

I had an urgent issue that needed to be addressed promptly. They got me in and on the road again quickly. I have always received excellent service and quality repairs from Basset auto. I trust them to deal fairly with me, something I dont say lightly.

Highly recommend for any car troubles, will definitely come back again.

Great communication and gave options for each step of the way. Highly recommend and I have a new mechanic.

I had a great experience with them. They are helpful kind and have great, fair prices

Honest, friendly, and quality service. They go over details what is critically needed and what to monitor closely without pushing a sale. Comfortable waiting area. Love the nostalgic vibe

My Tacoma needed the wheel bearings replaced. My particular year this job is a complete nightmare! They took the job on and struggled through it but kept at it till they were able to complete the job that most shops around town are not capable of doing. Thank you guys for taking this one on!

Fantastic company. Customer oriented, quick, personable and flexible. Highly recommend them.

I like that when you make an appointment your vehicle work begins on the appointed time. I was in and out in a half hour with no hassle with up selling. I’ve been treated absolutely fairly whenever I get work done and I’ve observed the same kind of fairness toward other customers.

These guys are great. After reading good reviews about this place, I took my truck here after I bought it to get it checked out. They were honest, and the manager, Jamie, went through a great deal to make sure my vehicle was running safely. If you want thorough work and honesty, Id recommend Bassitt Auto. Especially if you have an older vehicle. Oh, and the staff are really kind and understanding as well.

I have come to trust these mechanics. It is actually fun to sit and drink coffee, read old magazines and get an oil change. I highly recommend them...They keep my show on the road!

Fixed a botched starter replacement. Honest and fair. Highly recommended.

I had my water pump go out on my 2015 Explorer and Bassitt Auto was able to get me an appointment very quickly. They were very friendly and professional, I’m definitely going to use them for any future auto repair.

The team at Bassitt were friendly and honest. They did not try to upsell me on anything that I did not need for my vehicle. I will be bringing my car back to them for any further maintenance in the future.

The Mechanics were very professional and communicated clearly the maintenance process and cost. The waiting room was very clean and comfortable. I was very pleased and will definitely return for future service and maintenance for my suv.

Ive been coming here for years. Theyve been my go-to place for about 30 years.Miss the limo though!

They were very professional, friendly, and efficient in communication and with the service of my car. Everything was very transparent and I felt I could trust the work that they were doing. Highly recommend.

Went in to have the starter replaced. I was quoted $335.00. They only charged me $65.00 as it was just a bad wire. And they finished it early. I could not recommend more! Honest auto mechanics, so rare. I will be going back. Thank you.

Amazing!! They came highly recommended to me and I absolutely understand why. I strongly recommend Bassist! Exceptional outstanding kind friendly courteous accommodating...there aren’t enough words to describe my experience with them. Most of all HONEST and definitely not pushy. Prices are incredibly reasonable. If you need automotive help this is the place to go

2nd time at this shop and loved it. Great responses, thorough diagnostics, friendly and helpful staff. I plan to come here often for our auto needs.

Absolutely Fantastic experience! I had the pleasure of meeting the owner Craig while Jamie was out last week. (Craig came out of semi-retirment to fill in and support some time off for his staff during this time of limited staffing.)My car was having an electrical issue and despite the heavy work load they got me in the queue, and the lead mechanic Jack quickly diagnosed and addressed the issue. Craig called me up and patiently explained what they did with as much detail as I desired.The evening I went to pick it up there were a couple minor issues...A point of sale system error and one of my minor electrical peripherals wasnt working (which I myself didnt even notice till I got home) And while I could have been annoyed by them...when I returned, Craig was so quick, polite, and insistent to correct them beyond my satisfaction that I was instead impressed.I dont think I have had a better customer service experience. Bassit Auto will have my business for any future car repair/service needs.

They are always friendly, shop is always clean. Are quick and do a good job.

The customer service was awesome! They accepted the job and had it scheduled and completed really quick with a great feeling repair.

Needed a place that could do an official Dodge Electric diagnostic on an electrical malfunction, and didn’t want to get milked by a dealership. This place was straightforward and efficient! Took care of the problem quickly & exactly as quoted.. We’re super pleased to have found a great mechanic in our area & will absolutely be back.

Great service, professional, and down-to-earth. Money is a little tight right now, and they werent pushy at all when I had to decline some services. Ive found my new mechanic!

This is auto repair with incredible integrity! They are honest and communication is far above other repair centers.

What an amazing experience! Bassett is the best. They went above and beyond. They are skilled, have great values, integrity and caring service. They keep you posted along the way and truly care for you like you are a family member.I live in Seattle and found myself in need while visiting in Beaverton and I would drive from Seattle just to bring my van there for service!10 star service. Thank you.

I love these folks. They have treated me and my vehicles with great respect for years now.

Honest service, spent a little more than I was expecting but the guy was upfront and honest about the price and he did a fantastic job

Jammie and the staff at Bassitt are extremely kind and professional. I trust their guidance when it come to what repairs are needed and what repairs can wait and know that they are giving me a fair and honest quote. I use to go to the dealership but will continue to use Bassitt because of their genuine care for their customers!!

The folks at Bassitt where amazing! They communicated with me consistently as they worked on my vehicle and provided me with a very informative diagnostic. The bill was very fair for the work performed!

I have been to Bassit Auto 3 times. The first time they were communicative and pleasant and changed my faulty sensor promptly. Within days the same problem occurred due to that sensor being a lemon. They replaced the sensor the next day at no charge. 22 months later my truck had a similar issue. I took my truck in and they found the same sensor failed again and they replaced it that same day as part of the warranty at no charge. They have definitely earned my trust. I am impressed with and appreciate how they do business and will be returning in the future.

Great customer service! Previous repair and recent oil change were completed on time and on quote. I will be a return customer.

As the technicians worked diligently to fix my cars problem they never gave up. In the end the car is working great and they did all this at an extremely fair price.5*****rs Hats off to Jaime the shop foreman.

I took my car in on Monday afternoon and received my car back the next day. I was having trouble starting my manual and Jaime kept me updated and took the time to explain what was wrong and what he needed to do, not starting unless I approved. Ive been to quite a few repair shops and this is by far the best experience Ive ever had.

The needed repair was explained in detail and clearly. The work was done professionally and on time. The price was reasonable. I trust this company to be honest and fair.

I have used Bassett Auto on and off for several years. I really like that they can call with an estimate so I can make decisions as to what work I can have completed. They have been very flexible about the drop-off and pick-up or my vehicles and I really appreciate that. They do quality work for good value and they are great communicators.

Everyone knows the headaches involved with your car breaking down. Our experience with Bassitt was excellent no headache at all, the whole staff were very friendly and helpful thy know what they are doing. My wife was relieved to know it was a minor glitch, but they still did a thorough diagnostic on everything and did not charge anything extra at all. Again our experience with them was wonderful, thank you Bassitt automotive. John Davis

I was referred here from my parents. All they did was a diagnostic for my car. They definitely were able to determine a lot more about my car than I thought they could. They even checked things I didnt even ask them to. They actually didnt recommend I have them do any work on my car, which doesnt make them anymore money. They did this because my car is too worn out and old to be worth the money. I appreciated the honesty. They did exactly what they promised, for the price they quoted. I recommend them if you need mechanical work.

As far as Im concerned Bassitt Auto has just earned my car service for all my vehicles. Best experience ever.

Jaime and the staff bid the job, came in under that bid and sooner than anticipated...think he is related to Scotty (Star Trek).Update 5/20/2021 - what a great company, they do excellent work. I have taken my wifes vehicle to them prior and yesterday my Toyota Avalon had an issue they found the issue and fixed it in a few hours. Wouldnt take my vehicles anywhere else.Update 8/16/2021 - wont take my vehicles anywhere else. My wifes mother passed and at the same time her SUV had a sprk plug go bad, they brought her in and quickly did the tune up so she could get on her way safely and without additional worries. If you want your car FIXED this is the shop to go to, Period.

Had a fun time hanging out in the office while they fixed my car. Staff was friendly and hospitable. Cars been running smoothly. Will definitely go back next time I need work done.

Very professional and friendly and got the job done ahead of schedule.

They do and did a great job! Very fair with the pricing too. Great group of guys! They are go to, for all of our Auto needs!

Ive never taken proper care of my care due to financial reasons, and bassitt made sure to take care of me here. They explained the services, options for saving money, and gave great referrals to other businesses for the fee services they couldnt complete. I look forward to coming back for my next service!

They are very professional and cost effective. They did a good job on regular 60k service on my Prius.

Fast diagnosis and same-day repair on my Nissan. Great experience, Ill use them again!

Wow so impressed with the service and friendliness! Thank you so much Bassitt for helping us with our battery issue! Bassitt will be our go-to Auto Shop moving forward! :)

Jamie is very friendly and has been so helpful with my car that wants to break down on me. Oil change was cheaper than Jiffy Lube.

Bassitt is the best repair shop in Oregon, Always great service. They take care of their customers and always go the extra mile! Greatly appreciated!

Incredible service and great people. Has a very local feel

It was the first time Ive been here and the man I dealt with was incredibly nice, knowledgeable, and very fair. They fixed my van quickly and didnt charge me a fortune. I will definitely be going back for any future vehicle needs.

I recently dropped off my Camaro for service due to some serious lagging and interesting sounds coming from the engine at Bassitt. First of all, the staff is very friendly and easy to work with. The cost to give the car a full eval was very reasonable as well. Turns out the engine reached its life and repairs were much more expensive than the car was worth. So sad. With the bad news and the larger burden of trying to figure out a new car, Bassitt waived all fees and offered to help in anyway they could. Great people, great business, check it out if you are looking for a trust worthy mechanic!!

Honest and quality. Best priced repair for a quality shop. I was out of town when my wife told me the van was making a terrible sound. I called them and they found a motor mount that had been replaced had a bolt missing. They replaced it and did a transmission fluid change for under $150. I couldnt recommend this place more. Thank you Jamie!

Had to have my car towed to the shop over the weekend while they were closed, and early Monday morning they told me they’d try to check it out by the end of the day but they weren’t sure they’d have time because of other work that came before mine. By 1pm same day they called me to let me know what was wrong with my car and by 4pm they had it fixed! Absolutely wonderful. Thank y’all so much.

Jamie. Was very warm and welcoming. Explained what the process was/is clearly and precisely, over the phone and again in person. Great lobby to hang out in if need be. He even sent my friend a 25 bux gift card for the recommendation.Jamie has found a new repeat customer if need be, in me.

Great prices, very high quality of work, high ethics, and nice friendly treatment Highly recommended .

Not the cheapest shop but one of the easiest and friendliest to work with. Location is very convenient as its close to the Max line and they will call you an Uber if you need to get to somewhere.Schedule appointment, drop car off, they call with their diagnosis. Approve whatever work you want them to do. Pick up and pay.The only odd thing about the shop is that they have AAA Approve signage hanging off their sign, but inside the shop there is a note that they are no longer a AAA Approved shop and will not give AAA discount.

As always, excellent service and quick.

Bassitt was quick and professional. They fixed an issue caused by another garage in a very professional manor. I am happy with the service.

Jammie really knew his stuff and was courteous and prompt. He performed a detailed inspection of a used car (I’m out of state) and helped me figure out a creative solution when the salesman and I were too far apart on price.

Jamie gave me the info I needed for my project car that other mechanics didn’t tell me. That’s the kind of professional courtesy I expect from a mechanic and I really appreciate all they did for me so I know where to start with my vehicle.

I brought my car to be evaluated for selling or to keep.

We highly recommend Bassitt! Great customer service!

Bassitt Auto has extended the life of my Ford Explorer by at least 12 years with their consistently excellent service. Over that time they’ve earned my complete trust to maintain this vehicle in top condition. I wouldn’t take it anywhere else.

Starting with the gal at the desk to the mechanic that did the work, I was very impressed. My husband always says to look at a shop first, to see how its run. He gave Bassitt thumbs up on being clean, organized and ALL the guys we saw as we passed thru to look at my car on the rack, were nice. Never heard any F bombs (my pet peeve) coming out of their mouths as they talked. Good job, and I wouldnt hesitate to recommend Bassitt Auto to anyone.

They did a really good job on my little 97 Honda!

I have been coming to Bassitt for over 20 years. The works is always done well. They are honest and friendly. They care about customers—there is a children’s play room, and free fresh-brewed beverages (coffee, tea, sodas) while you wait. They tell me what is urgent maintenance, and what can wait, and always tell me ahead of time what it will cost. Trustworthy and excellent, that’s Bassitt to me.

I had a great experience having them evaluate a used car a relative is considering. The entire team was cordial and efficient. The feedback was thorough. They rated each issue for degree and level of urgency, and there was no hard-selling.

The service and attention to detail and honesty of these folks is what every shop should strive for. Highly, Highly recommend this shop for your repairs. You won’t regret it!