So honest! Ive had previous good experiences with this crew and had a lovely phone conversation today that helped allay my fears about whether or not my car is appropriate to drive after a year of sitting in a parking lot. They helped me understand which maintenance services were needed and which were not based off a list of services recommended by the Nissan dealership. They saved me $250+ just answering my questions for free, and said theyd do engine inspections automatically with oil changes, instead of the $190 the dealership insists to check the engine.
I highly recommend Brock Automotive! I took my 2004 high mileage Acura in to diagnosis a noise coming from the steering, they quickly found the problem and it was going to be a big repair. When I brought my car back in to have the repair done they also found the transmission is failing. They were professional and trustworthy in advising me how to proceed and did not charge for their time to diagnosis the problems. Looks like I have a new car in my future, but I will come back to Brock when needed and will recommend them to my family and friends!
Super honest repair shop. Whenever some other place writes my car up for an issue I go to Brock for a second opinion. Oftentimes theyll tell me that there isnt actually a problem with my car and turn me away, or tell me to come back in for another look in a few months. When they do do repairs its at a fair price.If Id taken other mechanics suggestions at face value Id be out thousands in unnecessary repairs/replacements, but thanks to Brocks I only pay for repairs that are actually necessary.
This shop is professional and honest. I expect to be a customer for many years.
Mark is by far the best mechanic Ive ever dealt with Ive never had a good experience with a mechanic before in my life so Ive taken my car to different mechanic shops in the past in hopes of finding a good 1 and I did at Brock automotive. My engine seized up and I needed to get it replaced he did a amazing job on my car and it runs just as good as the day I bought it. He was honest with me which is surprising to see with a mechanic shop the price he quoted me to fix my car was pretty much what he said it was going to be which is a experience Ive never had with any other shop EVER usually its more expensive than what they quoted not only that he fixed other stuff on my car that couldve potentially been a problem in the future like he replaced my spark plugs, a belt that was worn and some lights he has earned my trust which is hard to do and he has a client for life I wont trust anyone else to work on my car from now on. I seriously appreciate the work he did and Im very grateful I found his shop hes a great guy and I will recommend him to anyone Thank you again Mark
Excellent service! My car is truly happy and the mileage is the best ever!
So far these guys are my favorite mechanics. They did great work and although I had to pay a hefty chuck of cash for a repair, I felt like I was getting the best deal I could. Ill be taking my car here from now on.
I have been bringing my BMW X5 to Brock automotive for several years as soon as the bmw guarantee is over. The prices are always reasonable and competitive. Quality is top notch. Their personality and customer service is making you the repeat customer. Thank you. Pleasure working with you all.
Brock Automotive Import did good work, reasonably priced and great communication. Would highly recommend will be returning.
Great bunch of guys. Honest and trustworthy. Fast too.
Mark Hamilton did a fantastic job getting my truck scheduled for wheel repairs and returned to me in a timely manner! My entire experience was very professional and I would be very willing to return for any of my future automotive repair needs! Thank you to Mark and the others who serviced my vehicle!!Ray Hernandez
This is the only place I trust with my car! My family and I have been going to them for years and we dont plan on stopping. Customer service is amazing as well.
We had a crazy noise coming from our car late in the day and these guys were wonderful enough to take a look and were able to diagnose and fix the problem doing a great job and get us back on the road within the hour. They are awesome and have wonderful customer service.
Brocks is the best mechanics Ive taken my VW to. I have been to them before covid, and have always been impressed with their service and professionalism. I had a check engine light and a performance issue with the car recently. They worked tirelessly with determination and honest communication to get the problem resolved. Ive experienced mechanics trying to take advantage of the situation but not these guys. They let you know before anything is done and explore all options to give you respectful and affordable service that they can provide. Will not be taking my car to other places, no need if I am overly satisfied with Brocks. Good work guys, keep it up and be safe.
Unfortunately I was not able to get any work done because I am moving but just speaking with Sharee she was very nice and genuine and an absolute blessing to me! I would highly recommend doing business with them! God bless you Sharee!!
Straight forward, reasonably priced, excellent customer service. Ive been with Brock since before COVID-19 and it still feels safe and welcoming inside. Highly recommended!
Great Business owner David! Very honest and knowledgeable I refer friends and family
Friendly staff, reliable repaired and best of all very reasonable price
Professional, honest and great customer service.I called around the Hillsboro area to a couple of places that popped up in my google search for auto shops near me. Places I wont name were quoting me up to 870.00.Im glad I was able to find these pros.
Brock Automotive gave us exceptional service. We had an issue with our Honda pilot intermittently not starting and they were more than generous at working the problem for us. Great prices and honest.
Reliable, fair, experienced service technicians.
Excellent and quick. No charge for small fix.
Great shop. Great people.
Hard-working honest mechanics. I am very thankful for the services they provide.
Good work, free inspection without any pressure to do any of the maintenance immediately.
I came into Brock Automotive with my car undercarriage cover loose, which I was hoping to get fixed that morning since it was grinding on the road and I had about 60 miles of highway driving ahead of me. They fixed it within 30 minutes and didnt charge me anything. They were professional, fast, and nice. Couldnt recommend more highly!
They were thorough, honest, and worth every penny! We always trust the work they do!
Real professionals - honest and competent. Fair prices and great customer service. Ill came back.
Great customer service and quality work.
Great communication and service. Price is reasonable and service duration was quick. Will be coming here again!
A little spendy but totally worth it. Great customer service. They were honest and helped out a lot with my BMW.
When a shop works endlessly to find a solution to a Mercedes-type of problem that the dealership and another local Benz Expert could not find (for whatever reason), its capabilities and work-ethic deserve serious consideration.Brock Automotive seems to care and deserves to advertise itself as honest, reliable, and/or whatever it wants. A capable team and easy to deal with... I was very pleased to say the least.Thanks, Mark! Brock will continue to get the first call whenever I need repairs/advice.
Weve been taking our European cars here for years. They are very knowledgeable, great mechanics, and more importantly fairly priced.Id say if you have a BMW, Audi, VW, or Saab, this is a great place to take for matinence or repairs.
Update: Another great experience with these guys 10/19. My car was shaking violently and had no acceleration. Very fair. Fast. Super nice.Original review: I would never take my car anywhere else. I had an old RAV that they kept running for years until it was totalled by my insurance. They never overcharged me or asked me to do anything that wasnt necessary. They always give options for prioritizing work, knowing that sometimes the value of the car doesnt match the cost of the repairs. I bought 2 older Subarus. I had one in the shop and I was driving the other one. When I told them I was taking one down to my brother (300 miles away), they walked out to the parking lot to check it over really quick and make sure that I had enough fluids to make the trip. I didnt ask them to, they just did it to be nice and didnt charge me anything. Now the Subaru that I kept is in with them and they gave me a very detailed evaluation of what it needed and I felt that the price was extremely fair for bringing an 18-year old car up to what I need. I have been very happy with them, I feel like they are honest and have always felt well taken care of here.
Had a blinking check engine lightBrought my car in and was able to had it repaired the same day. Which was a miracle.Customer service was off the charts
Our older BMWX5 had a variety of issues going on with it. They went thru all the codes, explained what was going on and offered options and guidance on tackling the issues. Great experience!
My wife and I have trusted Brock and his crew for years, their honesty and prices are the best Ive found in town. The staff is knowledgeable and patient, and the location is convenient. Thanks for taking great care of all my vehicles!
Once again, the team at Brock Automotive gets a standing ovation! They have taken care of our family vehicles for years, and have never let us down. Mr. Brock and his team are always courteous, professional, and very concerned with controlling repair expense. Highly recommend these professionals, we will definitely use them again when the need arises.
These guys were very professional, prompt, and up front and clear on prices. Overall a very good experience and I will gladly bring my car back here for service.
My go to mechanic. He has worked on 04 Lancers, my 04 WRX, and my 08 Spectra. Trustworthy and affordable.
Their staff asked excellent questions, kept the $urprise to within the stated amount, got my Xterra done swiftly, then even fixed a couple of things I didnt ask for, without charge! Great job Brock Automotive!
A good shop is priceless and this shop most certainly is the best. The service is outstanding and the price is very fair and polite. I am a huge car fan and i do work on my own cars but i just can not do everything and this is where Brock Automotive helps me. I had a 5 series BMW that i serviced with them, this car was my baby and they always fixed its problems. I live all the way on the East side of town and do not mind the drive at all, i promise you its worth it. Once i was quoted a price for a check up and when i came back to pick it up they have charged me half of what they quoted me because it took them faster to find the problem. There are many of these good examples with this shop. I will be a customer here for as long as i can.
Fantastic service and they expressed concern about spending costly repairs on my 2000 4Runner with 254,000 miles when she is tired and worn out, and remaining lifespan unpredictable. Mark was very professional and honest.
I have brought several of my vehicles to Brock Automotive over the last few years, and I have always received attentive support and trustworthy repairs.Most recently, Mark at Brock went above and beyond to help with a complicated check engine light issue in order to pass DEQ.I would highly recommend Brock Automotive for those looking for a reliable, high-value auto repair shop.
DONT TRUST THESE GUYS! I took my car in with engine problems and asked them to check it out. I said that it felt sluggish, as well as had issues starting and the engine was misfiring. My check engine light was on and I had already gotten the diagnostic codes pulled- so based on that, I knew that there was the potential of having to replace my catalytic converter. So when they told me that my catalytic converter was so clogged up that it was on the verge of failing, I thought it was valid. However, I asked to see the pictures they took with their scope camera and for some reason they didnt exist... Again, I thought that they were right at this time. They promised that the $1300+ replacement of my catalytic converter would solve all the problems. So I took my car into a mechanic friend to do the work, and when he pulled the catalytic converter off, it was in great shape. It was evident that they didnt actually check to see that it was clogged, instead they pulled the codes and lied about using the scope camera. So when my car broke down, I towed it to Brock Automotive so that they could give me the full diagnostic test I had already paid for. I showed them the pictures I took on my camera of my catalytic converter and they admitted that it clearly wasnt faulty. This time, they told me that my engine was misfiring in two cylinders due to too low of pressure. I asked what the compression test showed the first time I brought my car in. They said they didnt do one since they didnt think it was necessary! They skipped the most basic check a mechanic should do when a car is brought in for an engine check. Now it was too late for my car, the engine needed to be replaced. Had they done the basic checks to start with instead of just pulling the codes, my car might have been salvageable.
Fair pricing, they had my car in and out in less than 24 hours.
I would not bring my car here for diagnosing anything. Maybe if you already know whats wrong and just need the labor done. They are cheaper on an hourly basis then other places, but they take longer diagnose so you are not saving money. I gave up on them after a quoted 1 hour diagnosis turned into a we need 2.5 more hours to diagnose this ($250 bucks total)...turns out another shop was able to diagnose it for 1 hours labor without any problem. They also had to reschedule me the first time I brought the car in although I had made an appointment which was pretty annoying...if I have a 8:30 am appointment I shouldnt have to come back another day because they overbooked people on that day.
Needed to get the tailgate struts replaced on my 2007 Honda Odyssey. Quote from Beaverton Honda: $240, $67 of which was for labor. Quote from Brock Auto: $80 total. What if I bring in the parts, I asked. Their reply: Oh, well just put em in for free, its really simple. I have had several other experiences like this with Brock, which is how they have earned my lifelong business. I dont like going to mechanics, because they could pretty much tell me anything and Id have no way of knowing whether they were being truthful. However, the guys at Brock have fully earned my trust for a number of reasons. I hope to never have to take my cars anywhere else to be serviced.
Did an amazing job fixing my 06 325i. 10/10 Would go again.
Highly recommended for your autos care and service. The prices are very reasonable and the quality of workmanship is step beyond excellent.
Dan and his crew fixed my Acura in hours compared to trips to the dealership that would have taken days. Broken Axle, broken Engine mount along with oil change for much less money but most of all time that is of more value to us all. Had it back next day at noon after towing it in. Dealership said it would take a week to even look at it since it would be towed in.
These guys have done a good job for me and I appreciate it all.
Brock Automotive did an outstanding job on the 60,000 mille tune up/maintance checkup. That would be the timing belt, spark plugs, transmission checkup, tune up, gas filter and numerous other things that involve a 60,000 mile repair. The car now runs so well that my gas millage went up, the car is quitter, and the price was not back breaking. With the great customer service and accurate car repairs, I will only go to Brock Automotive.
Best place to go for foreign auto repair. Very thorough. Very honest. Very friendly.
Brock automotive was far more than expected. they worked on two of my cars and did an excellent job. mark, the manager was very professional and kept me informed thru the entire process. a great group of people.
Honest and competent. There is no higher praise for a mechanic.
This is my third visit to Brock. On this most recent visit, they changed the oil in my 2003 Nissan Frontier. They commented that it didnt seem to take much oil (3.5 qts). I did some research and confirmed that it really does take only 3.5 qts. Apparently the other places I went to before Brock were overcharging me, claiming it was taking 5 qts of oil. Brock Automotive has made many points with me by doing good work AND being honest. This is why I drive 2.5 hours to have them take care of my truck. Thank you, guys.
The Guys were right on time again !!!
Great bunch of people and great service. Will definitely come back.
Good and professional group of guys 👍🤗😁 🔥💥
Honest and Trustworthy:I recently took my hot red 2004 Mercedes SL500 to Brock Automotive (09/15/2015) for a FREE estimate on issue I have with my front suspension and steering squeaking really bad. It was so loud that when I drive out of my garage, my neighbors would look at my direction, so I stopped driving my car for a week. Anyway, Brock team inspected my car and determined it was a Ball Joint mounted on the steering knuckle. The Mercedes service book rate estimate it would takes 5hrs for the job because they have to disassemble the steering rack. So my estimate came to $595.00 with Lemforder Ball Joint (OEM part). I then called Mercedes of Portland and asked how much it will cost to replace same part + labor for comparison. They quoted me $1,400 expensive!! So Brock will be the one to service my car. The next day, they called me said my car was ready; theyve tested drove it and no more squeaks. They also inspected the condition of other bushings and ball joints and were good. I arrived to pick up my car, and then met with David Brock (shop owner). He adjusted my total bill down to $450.00 and said he spoke with the mechanic who worked on my car that he was able to completed the job 2 hrs less time than estimate. I am thinking, wow.. I am hearing this right? A repair shop just lowers my bill lower because they can finish quicker than the shop repair book estimate? Wow its rare to find a shop with this honesty and integrity. It really blew my mind!!
Always competitive pricing. Fast. Never pushy on recommendations!!
Weve used Brock Automotive for over 4 years as our mechanic. Theyve worked on all our vehicles from our Hyundai Elantra to our Mazda Tribute and now our Chevi Uplander. I have no idea about cars, so when I take it in I always know that they will be honest and clear about what work needs to be done, if any. I know that Im getting a great price and with a one income family, I appreciate that they will tell me if work can wait. I cant tell you what a blessing it is to know that our car is in safe, reliable, and experienced hands. Thanks Brock Automotive, you give our family peace of mind!!!
Their driver ran a red light and almost hit me...
Brocks - Service Advisor Marks and there Technicians are the Best. Compare to most Independent Shop out there. Thanks
Absolutely trustworthy! (and understanding) .... You wont need another mechanic as longs as David is the owner.
David and Mark have treated me and my vehicle very well. Even when things were not well with the vehicle they made things right.
The guys are friendly and as my car needs repairs.....Ill trust these guys again.
Fixed the problem for a month then same issue. For almost 3 grand I could have got another car and saved face. Check all work before you leave. You might end up with their used batteries and parts. Also don’t listen to when the tell u verbally that they changed stuff because your gonna end up with the same problem.
Honest, good quality work.
Prompt, reasonable price, good service.
Good service and decent prices
Took my car in for a new alternator and drive belt...not only was everything done great, after shopping various places, it was done at a very fair value as well.
Had my oil changed. They went above and beyond regarding service. Will come back.
Trusted mechanic
Great auto shop
Thanks James Brock.
Helpful service.
Honest
Great service
Good service