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Japanese Auto Services
19400 SW Shaw St, Beaverton, OR 97007, United States
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Japanese Auto Services
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Me
Review №1

Ive utilized this shop a few times and the mechanics are always professional and kind. The mechanic has even done minor repairs at no cost proving they actually care about the customer and not just making a dollar. I recommend this shop to anyone looking for an honest efficient shop.

Be
Review №2

This is one of the best mechanics I been too helped me understand the issue with my car. Fixed it for a lot less then what my go to mechanic quoted me. Would definitely use this shop again.

Tr
Review №3

Great pricing. Know what they are doing. Would use again for sure

Da
Review №4

Very knowledgeable staff. Saved me a lot of money. Other shops wanted 3 times the amount. Highly recommended

Yu
Review №5

Initial review was 3/5 stars due to unsatisfied service. AL, the owner, contacted me directly to resolve issue with my inspection. Awesome guy, cares about his business and customers. He did not have to, but he refunded me for the inspection and also provided another inspection himself to guide me in the right direction to get my suspension issues resolved.His willingness to reach out and make things right was beyond what most would do and I appreciate him for that. Great guy, *Thank you sir!*If I want to get some motor work done, they will be the first place I go to.

Ap
Review №6

I dont usually leave reviews but the experience I had with this business was worry free. They explained everything to me in terms I can understand, told me I can hold on some of the things that the dealer suggested I needed. explained and showed step by step what they are going to do. And in the process saved me lots of money that the dealer wanted to charge me. couldnt be more happier with my experience. My car runs better then it ever did before.

Na
Review №7

This is Mitch with the 2009 Mazdaspeed3! Al did a great job bringing my Mazda back to life! Great guy, good work, fair pricing, 10/10 would recommend!

Ev
Review №8

I highly recommend this place for all the services they provide! Ross was able to help me out with a small favor and I was extremely satisfied with the results. No hoops to jump through, no hassle, extremely easy to communicate with. I will certainly be bringing my business back to them!

Ch
Review №9

Saved me lots of money. Great knowledgeable staff

Le
Review №10

We had some significant engine repairs done here recently. Very happy with the overall experience including costs and followup. We had a slight oil leak after we took delivery and Japanese Auto Services was all over it. I would rate their customer service and integrity A+

al
Review №11

Great service, reliable and honest mechanics. I go here for any and all of my car issues/repairs. Highly recommend. A+++

An
Review №12

I called this shop to enquire for a repair service for my Japanese Car. I own a Suzuki Jimny 1992 right hand drive. The person on the other end of the line kept telling me that there is NO Suzuki car named : jimmy and that I must own a GMC kept correcting me over the car make and model that I own. Anyways really rude service with mansplaining included. Just because I am a woman doesnt mean I dont own which car I own. As soon as I stated that I know which car I actually own and that I didnt understand why they were actively telling me something else- they hung up on me. We didnt make it passed this question- anyways really unprofessional

Ji
Review №13

The Best Place For Repairs,I had been looking for a reliable car for my daughter to drive across the country. After finding a 2004 Honda Accord that seemed like a solid option, I took it for a pre-purchase inspection to the local Honda dealer in Beaverton and paid $175.00 for a complete pre-purchase inspection report. The report indicated this car was in need of $4,324.22 in repairs and maintenance items. I brought the car into Japanese Auto Services for a 2nd opinion. I was pleased to meet the owner Al and after talking with him Im convinced he is an expert with Asian automotive repairs. Al could have simply agreed that all these items needed to be done, and then agreed to do the work at a lower cost to earn my business. However, much to my amazement, Al did just the opposite. He looked at the vehicle and agreed some things were needed but, advised many of the items simply were not warranted. Not only did he tell me what was and was not needed but, being mechanically inclined myself, he actually showed me all the items that were needed and why the vast majority of the items were not. The total cost of the repairs was $394.92, a savings of $3,929.30! If you are looking for a great honest repair shop you can stop looking now because you just found one. Additionally, Al uncovered a real issue which the dealership had misdiagnosed which would have been a much more costly and unnecessary repair. This issue was in fact so difficult to figure out Im convinced Japanese Auto Services are the real experts in Portland and surrounding counties. I would confidently send my daughter here to bring her car for service without ever having to worry she would be overcharged. Excellent business and with the owner present its a major plus.

Me
Review №14

Al and Ross are solid guys and know there stuff. Highly recommend them.

Ja
Review №15

I started bringing my cars here years ago and I have never been disappointed. They are fast, knowledgeable, and most of all they are honest! They explain any and all problems they find as well as any and all repair options. Nice to have a trustworthy information source in the auto repair world. I would recommend them to anyone.

Br
Review №16

Their customer service is always amazing. However they are always busy it is recommended to set up an appointment to drop off your vehicle. They always go above and beyond and make positive recommendations to benefit you in your vehicle.

Jo
Review №17

Everything was fine but the staff walks close by the customers without wearing face coverings. They got the job done but they should take state mandates more seriously no matter their personal beliefs. I would expect common courtesy in times like these towards thier paying patrons.

De
Review №18

Ross and the team here did great on repairing both sides of my headlight assemblies.When I first called - I spoke to Al which I believe is the owner, he suggested I buy the parts somewhere or even amazon. Which I ended up doing and they’ve be happy to do the labor.Dropped my car off on Friday and picked it up Saturday afternoon.Great pricing and they did great!

AL
Review №19

Really fast and a lot more affordable then other shops in the area. They were very professional and explained everything to me before starting any work on my truck. Told me what could wait and what needed my attention soon. Will be taking all my cars to them from now on.

Ha
Review №20

My husband and I called to have our infinity g35 taken in for new valve seals and some other things. On the phone they said yes we can do the job and to bring it down. Well after a week later we called to check on on the car and the owner, Al said that now he wouldn’t do the job because he didn’t want to work with the warranty after telling us it wasn’t a problem. What’s the point of a warranty if it’s not good anywhere! I don’t appreciate them having my car for a week when my family was having a hard time getting around. We had to rent a car for a week so now that money is out of my family’s pocket and we don’t have our car fixed. We came here because we saw the great reviews and he’s a specialist on Japanese cars. I’m very angry and feel this man is now dishonest. Just thought I’d share my experience with Al and Ross.

Ma
Review №21

Good customer focused mechanic. Ill return when my car needs service.

Le
Review №22

Great place! Ross was very helpful. If I ever have an issue again Ill be going back.

Am
Review №23

Great service, reasonable price and friendly staff. Absolutely would do business with them again.

Ni
Review №24

I normally do not give 5 star reviews but Al and His Team are incredible. My Daughter bought an older car and Al insisted that he run it through his paces before she bought or drove it so he could make sure it was safe. She is still driving that car because he takes such great care of it. My own vehicle is very important to me for work purposes and I need to be able to get to my clients homes. He keeps me on the road and safe! our whole family takes their vehicles to him and he takes care of us!

Ra
Review №25

Honest, good service, fair price and quality work. I had the timing belt, water pump, cam gasket and serpentine belt replaced on my Toyota Tundra as normal maintenance. Im glad I found these folks.

Mi
Review №26

These Guys are amazing mechanics who will go the extra mile to make sure everything is done right. They dont know how to compromise on customer satisfaction. The are also very reasonably priced and very easy to work with. I highly recommend them

jo
Review №27

Great customer service, honest and affordable prices. I even brought in some of my own replacement parts and Al let me know that not all of the parts needed replaced, therefore saving me time and money. They really go above and beyond. The best automotive repair shop around, hands down!

Jo
Review №28

These guys changed my timing belt, water pump, and alternator. They were fast and did a great job for a fair price. Id go back to them again. They also gave me a ride to work!

J.
Review №29

Great service and a friendly, knowledgeable staff. Best auto service in the Beaverton area even if you dont have a Japanese vehicle.

Th
Review №30

Had my clutch gave out on me. Ross and Al got me a tow truck and repaired the issue. They did a great job and very affordable. I will most likely return to work on the A/C on my car. Thank you guys!

ke
Review №31

Great experience. Fixed what needed done and told me to wait on other things that other mechanics said I needed replacing. Would recommend

Ru
Review №32

We experienced the highest level of integrity and customer care.

De
Review №33

These guys are awesome! I recommend them to all my friends.

Ge
Review №34

Wow, this place is great. A Honda dealer I thought I could trust and have for years now, told me my rear brakes needed replaced since they were at 25-30% in the rear. They even stated Im surprised you didnt hear the scratching noise from the brake wear indicators? I knew what they were talking about due to knowing some basic facts about brake pads/systems. Anyway, I thought Id check around for price comparison for replacement pads and decided on this place because of reviews. The shop let me know right away that my brakes were in great condition and were at about 70%. No work needed at this time except for the fluid flush that Honda also said I needed. They saved me a bunch of money and just earned all my future business for all of our Japanese cars. Thanks. George Will, Beaverton OR

St
Review №35

I messed up some valve adjustments and they took care of it in under 2 hours. Good price and they informed me how to fix another problem I was having without trying to sell me on anything. Seemed like honest guys and took care of the problem extremely fast. Would recommend.

Mi
Review №36

I had a busted engine mount on my Acura. I called around and not only did Asian Auto have the best price, they provided the best experience on the phone. This was the only shop where they answered my call, I told them what was broken, and they agreed to fix it. There was no run around of are you sure or how do you know or were going to need to do a $X inspection first. Ross ordered my part mid day, before I had even seen him or delivered my car. He wanted to be sure it arrived as soon as possible the next day. I was in before my shift at work and I picked up my car when I got off. My experience was nothing short of exceptional. I recently moved here from Colorado and subsequently lost my trusted mechanic. I either did my work or went to him to get the complex stuff done. Here, Id been to no shops and have no friends knowledgeable enough to be trusted with a reference (eg: oh, just go to the dealer, right?). I could not have chosen better. They have all my future mechanical needs.Great serviceFast fixingQuality for your moneyGo see Ross

Ka
Review №37

Great service

Ap
Review №38

Very helpful and very trustworthy. i have used the shop couple times now and both times i am very happy with the service.

Le
Review №39

Great service and fast. fixed my car in one day for alot less then what other shops quoted me. would return again

Na
Review №40

Super friendly staff and excellent job.

Wi
Review №41

We have used Asian Auto Repair 3 times over the last 2 1/2 years and have been very pleased with their honesty and service. Pricing is seriously more competitive than the local Acura dealership, and they fully discuss what needs to be repaired, vs trying to upcharge you for items that dont need replacement.

Al
Review №42

I took my car into these guys in November of last year to replace my timing belt and exhaust gaskets. I think their prices are reasonable, but they still practice stereotypical mechanic behavior. I was told that the work they had done on my car had a warranty on the parts and labor. Lately my car has developed what sounds like an exhaust leak. Typically when you hear an exhaust leak it is associated with a bad exhaust gasket. As i mentioned earlier, when i took my car in i was told we will replace your exhaust gaskets and if anything happens you can bring the car in and it is covered under the warranty.I took my car in to them 3 days ago and on the first day i was told the warranty would cover the replacement, 2 days later i called them to follow up with the progress of the work on the car. This time i was told that only the gasket was under warranty and that they were having a hard time finding the part.They suggested that i find the part for them and pay for it LOL! after i was told this I went to go pickup my car faster then jimmy john delivery!Not only did they disregard their warranty, but they insultingly tried to get me to go buy the part for them to install and then charge me additionally for labor. This should have been all covered by THEIR warranty which should really be printed out on their receipt(which it is not) I will make sure to not make the mistake to take my car to this place again.If you really need to take your car to this place make sure you get AL or Ross to sign off on your receipt implying that you DO have a warranty. Get them to write down what their warranty covers specifically!When you flash money theses guys will promise to do extra work, but they wont do what they say. So please beware of the actions these guys will take if you are unaware.Your better off taking your car to V-tech Auto Repair which is only 5 minutes away from this place, at least they can afford to print out your warranty information. Oh and by the way, i located the part they couldnt find in 5 minutes by calling Toyota. As for myself, ill continue to educate myself on how to work on my own car since you really cant trust other peoples to work on your car now a days.

Je
Review №43

I have gotten nothing but excellent service from Japanese Auto Service, I have pobably used their services 5 or 6 times over the past few years. And unlike most mechanics, I trust that they do not try to sell me parts or services that i do not need. For example, during a recent storm there was flooding and i THOUGHT I had sucked up water into my engine (bad news). But lo and behold, the repair was only $35, apparently the computer needed programming or something. They COULD have charged me MUCH more than $35 and i wouldnt have been none the wiser. So yes, a VERY enthusiastic 5 star vote from me... THANK YOU!!!

V.
Review №44

By far the best shop I have ever used. would recommend to all my friends and family members.

Ry
Review №45

I believe they are under new ownership since last review. This place was honest, straightforward, and very well priced. No surprises and they are wiling to help walk you through the process of whats going on with th car and the options for repairs. Will be back.

Ch
Review №46

Beat machine shop nearby. They really took care of me and kept a reasonable price offered with quality work.

Ni
Review №47

I was convinced it was the front rotors that were destroyed on my housemates Mitsubishi that I dropped off, come to find out the mechanic told me it was the steering rods. He could have told me it was both the rods and the rotors and overcharged me, but he didnt, so I really appreciated this businesss honesty and integrity. I definitely recommend this place!

Ta
Review №48

Ross rebuilt my engine on my 2001vw jettavr6He did an awesome job I will go their from now on and I highly recommend him he stayed in contact with me through the whole process he really cares about his work it shows and hes gone out of his way to make sure my car is good I am a very happy customer thankyou thankyou!!

Ri
Review №49

These guys rebuilt my engine and did a great job.

Jo
Review №50

Really good service. Expensive and are always busy but they are really goood mechanics.

Yv
Review №51

Paid $330.00 for them to install brake pads only. They said they put brand new rotors and pads on. Per Les Schwab and my eyes as a witness up on the rack, the rotors are not brand new. Drove back over to Asian auto and they said Les Schwab doesnt know what they are talking about. Apparently I dont either per Asian Auto. How can I get a fair solution and get my moneys worth?

Br
Review №52

Friendly and knowledgeable

Je
Review №53

Awesome work at fair price!

Jo
Review №54

Great guys, fast service

Information
4 Photos
54 Comments
4.7 Rating
  • Address:19400 SW Shaw St, Beaverton, OR 97007, United States
  • Site:http://asianautorepairandforeignengines.com/
  • Phone:+1 503-213-2039
Categories
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:10AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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