Products are hit or miss. Love the spanner wrenches but dont waste your money on the channel locks. Normally pretty slow to checkout as they only have 1 register open at a time
Awesome place n prices. Lifetime exchange warranty on hand tools. Power tools are 1-2 years BUT most have lasted through my abuse .. a few bad apples but thats in-evitable and Harbor Freight took care of me when that happened. Most power tools serve their purpose very well.... Ive own several drills n saws for 10+ yrs... What more can u want out of a $35 drill?
Love Harbor Freight! I havent really had any issues with their hand tools. And the 2 I did break have lifetime warranties. Quick swap with no issues.
Its the best tool store in this town.
Excellent prices, wonderful staff willing to help everytime. I try to check here before I go anywhere else.
They always have what Im shopping for. Helpful and friendly staff
I really like coming here. Its never super busy and they almost always have what we need. I belong to their savings club. If you shop here often, I highly recommend it. It pays for itself quickly. The store is always clean and the staff is always willing to help or answer questions.
They don’t stand behind the products they sell. I had a brand new heat knife that I bought greater than 90 days ago from the store. I went to use it for the first time and it failed to work. I brought it back to the store and they refused to replace it. It was defective out of the box, but it didn’t matter to them. I spoke to the manager on duty, he refused to stand behind their Chicago tool product. They have lost my business as a result.
Nice place for a good deal, friendly staff
Its the only place in town to find decent tools these days
Clean store definitely reasonable prices friendly staffed will go again
Great easy access very helpful employees
Still seems to be struggling to get inventory back to full level. Was unable to get some things I needed, but good deals on what was available.
Tried to apply online for work, just a waste of time. I tired calling to speak with a manager, no answer after several attempts.
Great store to buy tools helps when coupons come n carry alot different tools. My Husband likes this store
Great place, besides the Manager following you around stalking you like your going to steal something. I go there all the time and I still get stalked by the same guy. Makes you feel very uncomfortable.
It’s a pretty fair place. This is my dads go to place for basic and not super overpriced tools.
Found what we were looking for. Disappointed that they dont have as many coupons as they use to.
Limited options on stuff but these are covid time so slim pickings for all
Good deals I shop here often. Employees are nice and will help you find what you need.
Great value, this is my toy store. Love it.
Like shopping here but why do you spend the money on a membership if you still have to bring in a coupon. I never know when Im gonna be in the area to shop there and dont always have my flyer with me. I dont have the time to go back with a flyer to save. You would think if your in the computer it would automatically give you your discount.
Wide selection of tools and misc hard to find things. Have had good luck with most of them I have bought.
I can always find what I need here, and great prices!
Great staff. Very helpful.
Clean store, easy to find the things I needed, workers are nice and helpful.
Very nice, friendly staff
Called ahead before driving 30 minutes to this store to make sure they had the product. Once we got there, they were all purchased by people right after work. I guess we know why amazon is taking over...terrible customer service.
Great selection of tools and friendly staff that is always there to help
Contrary to popular belief, this store is not located on the harbor.
If you like tools and gadgets this is your playground and tools are guaranteed to be replaced if broken
Sometimes they got it sometime s they dont...
Forcing mask per Governor is ridiculous. Vulnerable need to wear N95 and leave the rest of us alone.
Staff has always been friendly when I am there. I dont buy their power tools but their hand tools have a lifetime warranty, just like everyone else, and are generally cheaper. Wrenches, sockets, and impact sockets have all served me well over the years.
Lots of cool stuff all in pretty good order and everyone was helpful and knowledgeable.
You get what you pay for. Not a place for everyday muscle just a place to take care of smaller jobs and not spend the high prices to do it. Great place. ✌
Value of tools cant be matched.They work fine for me, just as good and as durable as anything craftsman or snap on tool Ive bought over the years.
I got a great deal on a weight distribution hitch and saved 20% by googling a coupon.
Coustomer sevice very poor
Great service
Good for a few things. Hand tools a poor quality.
I love Herbert Freight Tools LOL Im sure you guys do too like a kid in the candy store LOL
Great place for tools that last.
Good place for tools
Like some of the tools but what I do not understand is why you have so many tool boxes on the floor but say you cannot sell them. So we went to Lowes and bought one of those. Service is not very helpful just seems like it is going downhill from what it was
Dangerous place to just wander the aisles and see things you might someday use.
There was a Sales rep that has worked for Harbor Freight for 3yrs that was Very Helpful to Everyone!He was friendly, knowledgeable, knew where products were, and work the cash register all at the Same Time! Good job hiring him! Make Sure you Keep him Hes Great!
Great deals. Great tools
Found just what I needed and a great sales person helped me find a coupon to complete the purchase
Had everything we needed and took a coupon from online. The manager was extremely nice and helpful. Favorite place to shop for all my needs.
Staff is always great.
Great place to shop. Staff are super friendly and helpful.
Great place for cheap tools.
It is what it is. They offer discount tools at a discount price. All of the Chicago Electric tools I have bought have been excellent. Many of their tools are high quality and are worth buying. Service is good.
Difficult to get assistance. Asked store manager if they had adjustable rolling stands in stock, was curtly told that they were out of stock, even though there are at least 4 of them in the store doing nothing more than holding up small signs.
Harbor Freight has just about everything you want or need. Be careful about what you buy. If you use your tools daily, probably not the best place to buy your tools. Price is fair for quality you get.
They. Did not have half as other harbor stores. Very disappointing. Out of everything
Awesome people great prices
Had exactly wat I needed for a great price.
Join the inside track club. Its worth it.
Thy suck worker dont know anything
Knowledgeable staff are very helpful. They did not have the item I needed in stock.
Great customer service, very friendly staff.
They always got things on sale at a good price
Always a buy - staff can be testy
Not much Social distancing kind of high-priced store reasonably clean
The young ladies working at the front of the store were knowledgeable and helpful.
Great stuff! Anything you need for tools.
Great place to go for your hand tool needs. Id give the tools a 3/5 star quality. They arent top of the line, but they get the job done. I still prefer rigid (Home Depot) over HFTs power tools though. You cant beat their prices.
Have to hunt done people to help you and some are very rude.
Very disorganized employees and managers. Wont go there again. I would rather pay Home depot, Lowes prices and have people that know what they are doing.
Good place to get tools. Warranty is awesome one of my favorite stores
Staff super helpful! Friendly too.
Staff is beyond helpful. Good people and good prices
Harbor Freight a lot of good deals but the one good thing but I really like is the fact that if you take something back it truly its not right the manager wont think twice about taking good care of you so I always go there to see whats new spend hours in there looking around so to the sales people there and the manager good job
Cheap tools for cheap for the amateur/hobbyist in need of tools. Frequently has excellent coupons and freebies. Good price on hand/throwing axes.
Excellent service. Didnt have the engine hoist that my boyfriend needed in stock, but everything else was there.
Smaller than the one in Kalamazoo but they have most everything. Bathroom was clean.
One of the nicest Ive seen. Very well organized and friendly employees.
Cheap stuff...but can find some incredible deals. Very happy with the floor nailer we got.
Good prices. Free item with purchase coupons are pretty awesome. Friendly staff
Its stocked full of tools.
I dont shop here often, but the lifetime warranty on tools is a legit thing. No receipt needed, no questions asked. Very fast service. I recemond this store.
Not well stocked!
I had a great experience with them. They are very noligable and very courteous, very helpful as well.
Spend alot of time here,what with remodeling a 100 yr old house,always seem to have what we need and the staff is pretty helpful
Bought a table saw but they could not find the stand for it to be used for? Not sure if I can use it after all
Fabulous outlet for tools around the house. Great prices and selection. Nice, helpful staff.
Best place in town
Went there for welding rod which they did have..staff is always nice and friendly
Clean and bargains a many, helpful staff.
Great price on all kinds of things that I didnt know were available to the general public. Theres never a problem with broken returns. I can spend a hour just looking and finding items I need.
Great prices!