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Complete Auto Repair
14510 Manchester Rd, Ballwin, MO 63011, United States
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Complete Auto Repair
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Sh
Review №1

Very fast and efficient. Explained services provided and was thorough with the inspection.

Jo
Review №2

Would go back! I was able to get in last minute for an emissions. I also needed to balance my tires and they got it done! They were all very friendly and helpful!

Ke
Review №3

The staff was exceptional. Friendly great service. I had a flat tire and they patched my tire and they didn’t try to make me pay for a new tire.

Gr
Review №4

Stanton was able to get me taken care of at a moments notice while other places in the area were telling me itd be well over an hour. He didnt try to sell me anything I didnt need. I came in for an emissions test, and thankfully he pointed out I also needed a safety test per the new laws, so he saved me from showing up to the DMV and being sent away. Great experience, great price, incredibly quick.

Br
Review №5

Always polite, not over priced.

Pa
Review №6

Needed an emissions test. After failing, they promised to honor the test within 30 days. After getting my fixed, they re-ran the emissions test free of charge. Honest people

Ed
Review №7

They are great. got me in and out really fast. I needed my starter replaced. Set me up with a rental car super cheap. Was one of the best experiences I have had. I will recommend this guys to my friends and family. Will be back.

Pa
Review №8

I wouldn’t take my vehicle to any other repair shop.! Everyone at Complete Auto are so helpful and knowledgeable, and willing to go above and beyond to help their customers. Quality work and quality people!

Ga
Review №9

Complete Auto Repair is a fantastic shop! Stanton and the crew there are awesome, professional, safe and fair. They go above and beyond every time. We have had several cars serviced at Complete Auto for years now, and will continue to do so!

Al
Review №10

Great, friendly customer service. Got accepted on the spot for an emission test. Dobbs wanted me to leave the car for the day whereas I could just get it done here in UNDER 10 minutes. Only going to mom and pops auto shops from now on and this place is now at the top of my list.

BT
Review №11

Stanton provided outstanding service, personality and knowledge. Honest and not pushy. Rare find in mechanics I have been to in decades.

Ma
Review №12

3/19/21. I have been going here for a few years, however, I just took my car in because the car alerted me a brake light was out. I took it to Complete Auto, they said 2 bulbs were out and it would cost $214.00!I said I needed a 2nd opinion, thought that was high. Went to Suntrup Ford and they charged me $24.00, only 1 bulb out.I am very disappointed, I will not be going back to have my car worked on there. Plus I plan on stopping by to tell the new owners, I am not happy!If it seems high? Get a 2nd opinion!

Ma
Review №13

Stopped in for an oil change and an inspection and was very pleased with the super quick service. I was in and out in about 20 minutes and it was pretty busy up there too. The knowledgeable staff were super friendly and attentive. Shout out to Chris who was really friendly and helpful. 10/10 would recommend!

Ro
Review №14

Went for my Safety and Emissions inspection. The gentlemen that greeted me and checked me out was very nice and accommodating towards me and my daughter. I was there for maybe 20-30min. A lot quicker than I expected. I had a good experience. I recommend them for your inspection needs!

Bo
Review №15

Quick in and out for inspection

Ka
Review №16

Very welcoming and accommodating, Jack was amazing, Stan was even more incredible and very friendly. Highly satisfied with all of their services! In and out within 15 minutes with the BEST service!

To
Review №17

Had a safety and emissions inspection scheduled for 3. I was up there by 2:45 expecting to hangout for a while but they had me out by 3. Really nice guys that know their stuff.

Sy
Review №18

Amazing staff! Always so helpful and able to get me in whenever I need it! Needed inspections done and got me in and out right away! 10/10 recommend!

To
Review №19

Always great service and reasonable prices.

Ry
Review №20

Good experience. Came in to get a vehicle emissions test and it took about 10 minutes. They were very quick and that was nice.

Vi
Review №21

They got me in for an emissions inspection right away when I called. Super friendly and the whole process took about 20 minutes and they were BUSY! Great work, guys! Thanks for helping a girl out!

Ma
Review №22

These guys are just the best! So friendly, informative and helpful. I’ll be having all of my auto repairs/tune ups done here from now on.

Jo
Review №23

Great people. Exelent work. I will go no where else for my auto needs. Recommend everyone go there. Thank you guys you rock.

Ke
Review №24

100% recommend! They truly care about you and giving you the best service possible for your car!

Al
Review №25

Would recommend! Friendly, fast, and efficient! Had a great experience. Will be back.

Ro
Review №26

Were longtime customers of Complete Auto Repair and love the quality of service. Very honest and trustworthy, the K9 companionship is just a plus!

ia
Review №27

Amazing service and stanton is so nice he printed me out instructions and gives good advice. if i ever have a issue w/ any of my cars in the future i’ll definitely be going here

An
Review №28

We were in from out of town with brake issues and they got us in right away! Their facility was clean and friendly and their staff was pleasant to work with! They offered us a rental and were genuinely caring!

Al
Review №29

Complete Auto Repair always gets my car done timely and cost effectively. They always talk to me and help me understand what exactly is wrong with my car without talking down to me. They also always recognize me even when I come in rarely. They are the best.

Jo
Review №30

Stanton and his crew were very professional they completed the repairs in short order got me on the road in time for my trip to Colorado would recommend them to everyone

Bi
Review №31

Great service every time I go. Reliable, friendly and helpful team. They’ve helped me successfully with several car needs

Pi
Review №32

This place is simply amazing, they are absolute professionals and they are great people here. The work was quick, effective and I could not be more satisfied. Simply amazing!

Mi
Review №33

Amazing service and staff! Gets the job done fast and great

Ch
Review №34

Chris, Stanton and the entire Complete Car Repair ( CAR) team are awsome! Unlike other repair shops I have complete trust in CAR!

Ga
Review №35

Nice people who care more about their work and reputation than making a quick buck.

Pe
Review №36

My wife and I both take our vehicles to this location for service. I would not go anywhere else. The service is top notch and they do a great job with my car. I feel like I can build a personal relationship with the owner and not feel like just another customer. They go above and beyond and I feel fortunate to be close enough to this location to offer our business to Chris. Great service, great people, great place.

Lo
Review №37

Complete Auto Repair is highly recommended as they are an exceptional auto repair shop. They stand by their work. Honest people.

Wi
Review №38

Great service. Highly recommended because it makes buying a car an easy process. Would buy a car from their again.

Na
Review №39

Highly recommend! They got me in and out for my emissions test and very professional.

Fr
Review №40

I have been taking all of my vehicles here for years and will continue to do so. These guys are top notch!

Re
Review №41

Every time I come here Im impressed with how great the staff is. The pricing is very reasonable and they take pride in their work.

Zu
Review №42

If you guys dont know anything about a car ... I would recommend you guys forward them direct to a dealer or a spealist at least... Engine oil is most easiest thing ... A kid could get this right.

Tr
Review №43

In one word…EXCEPTIONAL! I feel very lucky to have found Complete Auto Repair as the “go to” place for my Mercedes. I originally took my SUV there for basic oil changes and regular maintenance. But then I found this shop to be the best place in town for all other services as well – from new tires to replacement parts. I trust them completely…..and I have never been able to say that about other shops I have experienced. Chris and team are true professionals and always offer top-notch service at fair rates. If you want the finest work with the best customer service, look no further!!

Da
Review №44

Thank you, Stanton, Garrett, and Complete Auto Repair for replacing my failed F150 alternator and having my truck back on the road within TWO hours of my phone call. I couldnt have asked for a more responsive crew and a great customer experience. Well done!

To
Review №45

Honest, fair service...good pricing...only place to take import and high performance. High quality and affordable. Ask for Stanton.

Mi
Review №46

They were phenomenal, been in a bad situation and they helped out the whole time. With no rush, no fuss, not complaints or anything. Definitely recommend them .

Gr
Review №47

Second time Ive been here. Once for repair and once for maintenance. Got friendly helpful advice and willing to bring me under the rack to show the problem.

Re
Review №48

Great management and owner! Helped me out when I was in desperate need. Busy place but worth the wait!

Br
Review №49

Chris and Stanton provide the best car and customer service around! No upselling of unnecessary service BS like the dealers or big box chains. Knowledgeable on all vehicle manufacturers and current with diagnostic technologies. Do yourself a favor, save a buck, go local, and do business with good honest people.

Ma
Review №50

Thes guys told me that a fuel pump for my truck was $565 and a fuel filter was $59 (over 100 in labor for the filter alone). The most expensive fuel pump I found was $265 ($144 at Oriellys). Most expensive fuel filter $14.99. and it literally took me 10 mins to install. I understand everybody has to make money, but these upcharges are pretty extreme.

Da
Review №51

CHRIS THE OWNER IS RUDE AND THE CUSTOMER SERVICE IS HORRIBLEThey charged $210.00 for a diagnostic the dealership would have charged much less to diagnose a simple problem. I would just recommend taking it to the dealership instead. They didn’t even fix anything will never take another car to them. Then they go on to say the price to fix the car for $5700.00 which is a ridiculous price. Never was told before how much the diagnostic was going to be. Sad because I have taken other cars here and they haven’t done this before.UPDATE!I bought a BMW M5 from an individual, which Complete Auto Repair had done the oil change on 100 miles ago BUT THEY USED THE WRONG OIL 5W-30 is what they used and this high performance engine requires 10w-60. Knowing this I called down and asked why they used 5w-30, they admitted they used the wrong oil and I proceeded to ask them if there was anyway they could just change the oil since they used the wrong oil and he said no since it was under the previous owners name and they said they told the previous owner to bring the car down to have it changed so what does it matter if I bring the car back under my owner ship or the previous owner either way it has been only 100 miles. I asked if I could have the previous owner bring the car down then and have the oil changed and he said NO since I own the car now! So I just wanted everyone to know, not only does Complete Auto Repair not have good customer service but they don’t even know what oil to use in a M5 V10 engine! I would not recommend taking your car there especially if it is a ///M car!

cj
Review №52

Lied to me about the legal limit for window tints making it easy for police to harrass me and tried to charge me 1600$ for a brakes & rotors job what a joke

Ca
Review №53

Fair, honest and work done quickly. Specialize in Audis and was $400 cheaper than dealership to tune up car. Have taken our cars here four times now and always receive honest and good work. Thank you

Li
Review №54

Ive brought more than one car here for issues and Ali treated me fairly and fixed it right the first time.

Sh
Review №55

Professional and straight to the point about whats worth putting into your car.

Gi
Review №56

Chris and his staff always provide the best service on our cars. Professional work and fair pricing!

Ja
Review №57

Great experience. They were able to fit me in such a short notice.

Je
Review №58

When was the last time you had great service from an auto repair shop? These guys moved me to the front of the line because I was in a big rush, got the job done fast and well, and charged a fair price. I HIGHLY recommend.

sa
Review №59

This place is professional and cares about their customers! Other car places try to get over and charge the most money they can while Complete Auto Repair works to save their customers money and make sure they are satisfied. Will never go anywhere else!

Sa
Review №60

Professional and straight to the point about whats worth putting into your car.

Ta
Review №61

Great service and great prices! Highly recommend!

El
Review №62

Absolutely the only people I trust to fix any of our vehicles.

Al
Review №63

This place is great. I always went to dealership and when car issue came up husband said go where I go, way cheaper! I did and they fixed the problem without me spending a grand :(

Ro
Review №64

Always an excellent experience. I recommend this location to anyone needing automotive services.

Da
Review №65

Great place, awesome service, will definitely be visiting again! Stanton was polite and professional and helped me with everything I needed!

Ma
Review №66

Wonderful little shop that met all of my needs! Very pleased with the service and exceptional workers! Will be back!

Ti
Review №67

Friendly and quick! Will return!

Er
Review №68

They got me in quick and had no issues with service. In between calls and service the owner took the time to make small talk with me as well as tell me about some of their other services. Price was in line with what I expected from a locally owned and run shop. I will be returning for future services.

Jo
Review №69

Very nice and quick. In and out without a problem. Reasonably priced.

Ro
Review №70

Great service. In and out quick. 5 stars, thank you!!

JO
Review №71

Chris, the owner, is an expert BMW mechanic. They’ve done multiple repairs on my 2002 BMW X5. I was having crazy electrical issues which Chris diagnosed the issues I was having over the phone.

Da
Review №72

I have used Complete 3 times over the last 2 years. Friendly, competent, fair. I recommend them if you are looking for an independent repair shop.

Ja
Review №73

Awesome and fast service! Just recently met with Stanton who helped me with everything I needed! Will be visiting again

Ri
Review №74

Great people and great service. They have a customer in me for life. My highest recommendation!

Ra
Review №75

I went this place twice. First time for Auto inspection, it went well. After couple of months I went again for an oil change and also explained about a problem that I was facing, my car does not crank until 4 or 5 times turning the key, a click sound comes for first few times and then it starts normally. This is what I explained, but the owner insisted to do a electrical test for 36 dollars and its not free (rudely), these were the words used by him, well I agreed for it. After 1.5 hrs. of testing he says Battery is old and needs replacement, and the quote was 189 dollars. I said I would do it later. I thought I would do it myself, I believed him and went to Costco and changed my battery for 110$ and I gave my core Lexus battery to Costco. First day it was ok, but later it was giving same problem.This time I went to one of the NAPA Auto care center and said the same thing, he just understood it, took the car inside and tested it for free, and later came back and said solenoid switch is gone bad. Replacement cost altogether it took 350 $. And now there are no issues.But I lost 36$ (testing) and 110$ (battery) and my core Lexus battery because of poor testing (or god knows what was the intention) by Complete Auto Repair. They also quote high prices. I dont recommend this to anyone. They put a BBB accredited board which I believe is fake. Please check the website it says this shop is not registered and not accredited. Beware of false claims and rip off. Do not believe other reviews here, they all are forgery.Edited - 12/28/2015 - I was never asked to perform further tests by them. I was told that the actual problem is with battery. Which turned out to be false. The only mistake I did was I didnt listen to my friend who said battery was good when he tested with his device before coming here. Any experienced mechanic should be able to tell that problem is with solenoid switch and not battery after listening to the issue symptoms (starting after 2 or 3 turns of key without cranking the engine) and after seeing the battery post terminals and charging .... but looks like either they lack knowledge or planning to rip off ... Customer satisfaction is 2 (in a 1 to 10 scale 10 being excellent).

Da
Review №76

I chose this shop to get my cars inspection done, it failed and needed some work. The owner (Chris?) was gone for the day and I was told Id get a call back with a price quote for the needed work. Waited a few days, called them because I never got a call back. The guy said he didnt have it in front of him and he would call me back. Never got a call back, went to another local small auto repair shop near by, did the work at a fair price and re inspected at no cost. Forget this place, not worth your time or energy.

Br
Review №77

Awesome job getting my safety emissions and great convo while I was waiting. And to top it of they finished before the estimated time!

Mi
Review №78

Professional, courteous, and prompt service at an affordable price.

Br
Review №79

I needed an emissions inspection done today to renew my plates, and Complete Auto made it super easy. I was in and out in less than 30 minutes.

Lo
Review №80

Excellent service, I went there to get inspection the service was great and I was done in like 15 minutes. Highly recommended

Jo
Review №81

They get you in and out as promised.

S
Review №82

Had a DCT transmission issue with my daughters VW Eos. Completed lots of my own research prior to bringing it to Complete Auto Repair. I prefer to be informed, avoids being taken advantage of. Spoke with Chris regarding my symptoms. He listened and suggested a very simple initial approach. All costs were clearly communicated up front. Also asked him for some additional services to be performed while it was there. After diagnosing the problem, Chris called me, made a service recommendation which I agreed to. Again, all costs were communicated up front. At no time did I ever feel pressured into unnecessary service being performed. Chris is very low key and no pressure. Two days in the shop, and the Eos was returned to us. Transmission issue solved! Car runs great, all previous symptoms are gone. Runs like it should. I write this review because it is far to easy to complain, than it is to praise. Total charges for repair were very fair! I will be happy to have Chris work on my other cars.Despite one of the previous reviews, this is a legitimate review. Not quite sure how one can assume that reviews contained are fraudulent. Incidentally, $36 dollars for 1.5 hours of work is a gift.

Jo
Review №83

Exactly the service I was looking for after countless crappy places that overcharged! Will recommend to friends & family

Bi
Review №84

They’re always prompt in answering the phone, and they were patient with me when I needed some things repeated.

Ja
Review №85

Great place, great Staff, Stanton was very helpful!

Be
Review №86

Stanton was great, high praise for this shop.

Ki
Review №87

Ive been here twice in one month so far and they have got my vehicle in right away. Great staff and knowledgeable!

Ti
Review №88

Always get great service here.

Be
Review №89

Went to this place to get a transmission issue fixed. Stanton was fantastic friendly and very helpful.

Da
Review №90

Very prompt, reliable, and friendly service!! Especially with volkswagen !

A
Review №91

Great deals for great repairs!

Al
Review №92

Quick. Straight to the point.

Sh
Review №93

Great customer service

No
Review №94

Great people!!

Vi
Review №95

Great place, appointments, on time, on budget.

Ch
Review №96

Great people

hy
Review №97

Joseph was amazing

Ja
Review №98

Friendly helpful

Information
7 Photos
98 Comments
4.7 Rating
  • Address:14510 Manchester Rd, Ballwin, MO 63011, United States
  • Site:http://completeautorepairwestcounty.com/
  • Phone:+1 636-227-8583
Categories
  • Auto repair shop
  • Car inspection station
  • Car repair and maintenance
  • Car service
  • Oil change service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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