Maybe true at each, but this local office said all they can do is take and cancel memberships. NOT MUCH SERVICE. Needed a flat changed, robot experience then live person said be there in 25 HOURS. Now they give the BIG runaround for reimbursement. Done with AAA. Rip you off on insurance and travel commissions; roadside assistance is just a hook to get ya. Poor lady at local office listened to my rant for frickin $75 but she said she can do nothing. Why have a local office at all, if no service is provided?

Been with them about twelve yrs. My only problem is trying to get the right person and when U think youre with whom you want to speak with, not so and get transferred to someone else. But overall good company.

They have always been helpfulAsk for Pam

For years I have been buying my auto insurance from Berneda Green. She is super smart and super caring and she always goes the extra mile. So whenever I call, we always enjoy a good laugh before talking insurance. No one else can make insurance seem so much fun.

Talked to Steve on the phone explained all policy levels seems to be very reasonable price for coverage . Will purchase

Going to Florida needed trip ticket, even booked room for on the way down . Glad we went didnt know highway 55 was closed in Memphis glad we went to AAA

Picked up s map and tour book

Truly have come in clutch for me 3 times in less than a week at an extremely affordable yearly rate. No Brainerd, AAA is a necessity

Friendly service

Well my usual agent was out so I had to speak to someone else. He did not seem as knowledgeable and my agent that I have had for 20 plus years. I had to be called back for an insurance quote for a new car. A bit disappointing even when I supplied him with the VIN number of the vehicle

Needed unusual but urgent member services late one afternoon. Showed up unannounced at the office and discovered I had not fully prepared. No worries. The staff pitched in and had me on my way in short order.

Honest fast service

This was super quick. I was in and out in 10 minutes with a new policy.

Friendly front desk help. Open on Saturdays!

Fast and efficient