Needed a place to change my tires. I’ve gone to the same place for 20 years but then I moved and needed somewhere closer to where I live. Dan and Rick at Saitta were very nice and accommodating as well as professional when I called them about my 2003 Buick Century, and even more so when I came in the shop. I’m very pleased with the work and will definitely have more car work done with them in the future.
Good work done for a fair price!
This is one of the few places you will get honest service and pricing on your car parts and repairs. Rick, Bob and Dan gives excellent customer service every time. Highly recommend them to anyone for your car repairs.
These guys are the best with knowledge and know-how
Quick and friendly, honest! Fixed a leaking tire, didnt tell me it needed replacing when it could be patched. Will come here again!
Always had a good experience here. Owner is honest and straightforward.
These guys are the best. Great service, great prices and extra friendly. Ill never get my car worked on anywhere else.
Great parts store and I can always find the little oddball but necessary stuff thats not carried by the regular chains.
I wish I could give 10 stars! A tow truck driver recommended me to Saitta after word of mouth from his other customers. My car got hit & they replaced the struts, the bumper, even did the detailed lines AND replaced my brakes for me on top of it all & it was 1/3 the cost of ANYWHERE else and the job was immaculate; they literally went above and beyond! I sent my siblings there and now I need maintenance and theyre using a part that I BOUGHT online; not forcing me to buy their products; AND theyre getting a major repair done so quickly for so little $. You guys are so awesome I want to cry and rave at the same time. Thank you for being locally priced, family oriented, and treating me like a friend! Ive told all my coworkers as well!
Dan was incredibly nice and helped me out with my wipers, and put them on without me even asking for help. They’ve got Charming and knowledgeable people running the place there.
Cannot believe there is anything but 5 stars for this business. My family has been taking our cars there for 20+ years and not once have we received bad work or an unfair price. I’ve refereed plenty of friends there and all have been beyond satisfied with the outcome. Great service, great workmanship and honest upfront pricing. The only place I’ll bring my truck in STL.
I wish u could reply to some of these absurd reviews. Some guy gave it a one cause he felt demeaned for bringing in his own parts. Well duh the shop makes its money by selling parts so I don’t know anyone who would bring in their own parts. Who brings their homemade chicken to KFC to eat.Well anyway I have been going to this shop since the father was working and he has been gone probably 20 years. Mr. Saitta taught his sons well and I only wish they did state inspections and I wouldn’t have to go anywhere else ever.
Wonderful car repair. The staff is awesome and the location is always fantastic.Recommended.
I have been taking all of my vehicles here for years and will continue to do so. These guys are top notch !
Over the past 5 years these guys have been nothing but helpful to me with my mechanical and parts needs. I would, and do, highly recommend them. Keep up the good work, its greatly appreciated!
Ive there today (12/9/2017) and its a pleasure give them this review. Exceeded expectation. Good service, awesome on customer attention. They live their dreams there. Highly recommend. So thankful to solve my cars problem after many other place couldnt.
This is a great family owned auto parts shop. They also do some repair work but they dont advertise this. They have been just over half the cost of other places the last half a dozen times I have called around looking for parts. Give them a try!
These are the nicest, most helpful people of any auto parts store I have ever been to. They have never failed to help me out when I needed it. Im talking an experience of almost 25 years.
Historically, mechanics haven’t always been the most honest, but with the Saitta guys that was not an issue! Instead of going ahead and replacing parts that didn’t need to be changed, they suggested a few far cheaper options that solved my check engine light. $12.00 later and we are check engine light free! I can’t speak highly enough of them and their service!
Awesom customer service!
The guys provides an fantastic service for their customers! Would definitely go there again
The guys provides an fantastic service for their customers! Would definitely go there again
They have done work for us on about 10 different occasions for three different cars. the work is always thorough. They actually diagnose the problem before trying to fix it, instead of fixing things one at a time like a dealer might do.The work is always professionally done, at a very fair price, and their estimates are accurate. I never take my car to a dealer anymore, unless it is something they just cant do there. There are very few things they cant do however.
Always been top notch service. Great prices.
Really nice guys, and very willing to help you out. I was having some problems with my jeep and they came outside and helped me get everything I needed to straighten it out. Their prices on some things are also actually better than the big chain stores by a lot. For instance $60 part at Oreilleys was just under $50 here.
Our first two experiences were excellent. The third time was probably one of the most unprofessional experiences weve ever had. Extremely rude for no reason at all. I can only assume the owner was having a really bad day but theres absolutely no excuse for how unbelievably rude he was from beginning to end. It will be our last time. The first review Ive ever written but the experience was just that awful.
Was prompt and efficient. Would recommend them.
These people are honest, friendly and very professional. I would highly recommend them
Great service, reliable, honest and reasonable! Ive been a customer since 1991!
Best price and quality service. They beat Dobbs every time and you do not need to stress over whether or not they are being honest.
I highly reccomend Saitta. I saw some comments about getting attitude on 3 separate occasions. I find that some of them just get to the point and others are more social. Either way, I have brought my car there for repairs and they have always been fair in price and the work has been done well. Thats what really counts.The honesty is great. I had to have some work done on my honda and they were honest in saying that there were possible other reason for the problem and they didnt want to just start changing parts and charging for the work. We worked out the best option together and I was very satisfied with this level of honesty. Saved me a lot of money in the long run.
Ive set foot in Saitta Auto Supply three times, and every single time, I got a dose of bad attitude. My third time was my last.If you want anything machined and you dont want to pay extra to put it through the parts washer, be prepared for a lecture about what a cheap SOB you are and how your dirty parts are going to break his machines.If you bring in drums or rotors that were purchased anywhere but Saitta, get ready for an earful about what a terrible person you are for buying from corporate stores and then trying to bring him your business. Hed prefer to chew you out and send you out the door than win your business, which is precisely what he did on my third and final trip.And dont you dare set your drums or rotors on the mat on his counter - hell give you a short lecture about not damaging his counter. God forbid anyone bring brake parts into a parts shop.
What a nice guy!! Thanks Rick!!! I will definitely recommend you!
You will not be disappointed dealing with these guys, they are totally honest and very affordable no B.S!
I would not recommend these guys. They didnt even want to talk to me on the phone. No thanks.
Great!
Recently started to shop at Saittas for car parts and I have to say, they are great. I try as much as possible to go with local shops and these guys not only know their stuff, they are also very affordable.Im also getting my son involved with cars and hes been going there for parts for his car. He actually hangs out everytime he needs a part and gets words of wisdom and how tos from them from time to time.Great place and wont be going anywhere else for my auto parts.
Wow - I just called and the guy on the other line was really rude. Ive never written a review before but it was such a bummer I had to mention it. I will drive out of my way to avoid doing business with these guys. Bad attitude!
Looked up the part using my license plate and even helped install it! Went way above and beyond what I ever expected.
With saitta you put $0.50 for every dollar you spend back in your pocket
My first choice!!!!!