Scott and the crew at Ballwin Auto Center are really great at what they do. I would not trust my baby (57 Chevy) to just anyone. Scott took the time to communicate everything that I asked to have done, made great recommendations on some additional items and the end result; I couldnt be happier with the way the updates and repairs turned out. I really appreciated the communication and the care that Scott gave me and my car, keeping it secure while at the shop and delivering as promised. I would highly recommend this shop to anyone interested in quality work at a fair price with people who care about what they are doing.
The staff was exceptional. Friendly great service. I had a flat tire and they patched my tire and they didn’t try to make me pay for a new tire.
Very good experience with this place. They are very knowledgeable and tell you everything straight!
Honest, fair, and thorough. Highly recommended. Im now a regular customer.Went back to BAC again to do a comprehensive brake service on my wifes BMW. Once again, fair price & quality work. Scott cares about his customers in equal parts to the quality of the work on their behalf. I highly recommend and trust Scott and his team.
Scott and Joe are great and knowledgeable guys. High performance? Go see them!
We are fairly new to the area & are so happy we found this place! Our car had a number of issues and I can’t express how grateful we are for the quick & thorough service in what we’ve had so far. They’ve been responsive, informative, fair, friendly & professional.I don’t give these reviews freely; five stars from this family.
My dad has been coming to Ballwin Auto since I was in grade school in the 90s, and now I do too. They wont rip you off, try to fix anything that doesnt need fixing, or do anything other than fix your car in fair and timely manner.Theyre willing to work with you within your budget, like theyll let you know if something really has to be fixed today, or if it can maybe wait a little longer.I live in the city now, but I still make the drive out to Ballwin because its worth it to take my car to someone I trust.
Great mechanic an keeps his word. Highly recomend.
Thank you Scott for always being honest, helpful and more than fair!!!!
We had a minor issue due to a faulty part. Scott made it right without a fuss. He cares about his customers.
My sister referred me to Ballwin Auto when I first moved into the area. Shed been going there for about 5 years and still does. Ive now been going there for over 15 years and have never been disappointed. They have always been honest & open about costs & easy to work with. If a car emergency wasnt in the budget, the owner at that time, Don, would work with us to pay.Either Don or Scott, Dons head mechanic, would give us a call to walk us through the repairs and make sure it was ok to move forward with whatever we needed done or they would tell us what we might be able to put off for awhile. Recently, our 03 Montana wouldnt go into gear. This is the car the kids now drive. We gave Ballwin Auto a call& we were able to get the van to them. We thought the transmission was a goner & we were going to have a big bill. We also asked them to replace the back brake shoes & drums.Thats when I found that Scott had bought the business from Don who had retired. There was a moment of Uh-oh, Im embarrassed to say, that the business culture/format might have changed, but I found quickly I had NOTHING to worry about.Scott was still the same straightforward, nice & honest guy hes always been. We got the repairs which were simpler than we thought, picked it up & took it home. The next night my son drove the van up to watch the fireworks at Manchester Park. When he got home, he said the brake fluid light came on and the brakes went almost down to the floor. I left a message on the shop phone & dropped the van at the lot in the overnight drop off.The next business day Scott called & spoke with my husband. B/c its almost a 20 year old car, a seal had broken off when the pressure of new parts met old parts! Not anything that Ballwin Auto did. It just happened. My hubby who also works on trucks among other things said this sounded totally plausible. So, Scott fixed the problem, but when I went to pick up the van, Scott wouldnt let me pay anything to him. He felt bad for making us come back saying we were such good customers for so long. But there was NO WAY he could have known this was going to happen. Its an old car! This is why I love small business. He could have and rightly so charged us & we wouldve been fine with it, but thats the kind of person/business this is. Look, I could go on & make this review longer than it already is, but do yourself a favor & give Ballwin Auto a try. Oh, and FYI, besides car repairs I dont know Scott & nobody paid me for my review. I just thought it was long overdue on my part to write one!🙂
Knowledgeable staff with fair prices. A great local business. Talk to Scott for any of your automotive needs.
Were longtime customers of Ballwin Auto Center and love the quality of service. Very honest and trustworthy, the K9 companionship is just a plus!
I had a new engine installed in my Jeep. My Jeep now runs like a new one with no issues. Scott was very professional and went out of his way to make sure I was happy.
Scott, Joe, & Keith are very professional & friendly
Don and Scott always take good care of my shuttle busses- they are the BEST!!!
The goto place for all things automotive mechanical and electronics sales service and install
I have been coming to this place for years with my cars. I trust and respect them. They always provide top notch services.
Great experience. They can adapt to me in such a short time.
Scott is the only one that I will let work on my car Every one in the shop is very professional and kind they did NOT do any nickeling and diming of me told me and explained in full detail what my car needed and told me how much it was going to be before they even process the work kudos to them A great family owned operating business that treat you like one of the family I will definitely be back again
STAY AWAY FROM THIS PLACE!WORSE EXPERIENCE EVER!
They saved me money! Very honest. Thank you!
Worst place ever !!!! Very rude!!! Scammer!!! Dont EVER take your car here!!! My car is now worse than before I took it in!!! Don is very rude!!!! Doesnt explain anything !!! Nickel and dimes you for everything !!! You will be sorry if you take your car here !!! WORST EXPERIENCE IN MY LIFE !!!
I am the new owner off Ballwin auto center the 2 bad customer reviews are from the Previous owner but he did not take a vantage of no one please disregard that post from the two customers Ballwin auto center always goes up and Beyond for customers satisfaction