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Plaza Tire Service
105 Baxter Rd, Ballwin, MO 63011, United States
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Plaza Tire Service
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ka
Review №1

I am very pleased with the service I got at Plaza Tires off Baxter. I found a nail in my tire and was unable to get into my dealership in a timely manner, but Plaza Tires was able to fit me in super quickly. I was very pleased with the work they performed, the reasonable cost, the timeliness, the professionalism and the friendliness of the whole crew over there. I would highly recommend this place for tires, oil changes or other car service needs!

Pa
Review №2

Oil change. Nothing fancy. Made an appointment a week out for late afternoon so I could wait for it on way home from work. Took about an hour. I assumed it would be a little quicker especially since I had made an appointment to wait.

Ma
Review №3

Keeps me informed always on my car, what needs to be done. I know theyre not going to give me the run around. Love this place! I know my car is in very capable hands.

Sh
Review №4

I had a flat this morning and although they had a booked schedule got me and back on the road first thing. Great service and friendly employees ready to help. Also was happy with the price and no push to up sale.

Fa
Review №5

Rick and other people I contact were very professional and finished the job on time . Very respectful and helpful.

ri
Review №6

Amazing customer service. Especially the gentleman at the front counter. So refreshing to receive such personal attention. Something u just dont find anymore!! Will definitely return!

Ca
Review №7

They gave me different options for new tires and then had the service done very quickly. I would recommend them to all concerned.

Au
Review №8

Rick at Plaza Tire in Ballwin made my experience great! The place was very busy and there was some error when I made my appointment, and despite this he made a great recommendation for my new tires and got me in and out quickly on short notice. I appreciate all the help.

La
Review №9

Great service. Easy in Easy out.

Cy
Review №10

This is my go to place. The service is the best. All the employees are courteous and very helpful. They explain everything so you know exactly what has to be done to get you on your way.

Sh
Review №11

So to preface, I had issues with the location a while back. It had been long enough I thought Id give em a try again. Again, Ive been let down. I asked for a rotate/balance and an alignment. They only did the R & B. They didnt charge me but they didnt do the work requested.Not sure how they handle others but both times here Ive been let down and looking for a new shop to use. It will not be these guys

Da
Review №12

Ive had a great experience having new tires installed on my truck. Highly recommended!

Ch
Review №13

The team at Plaza did a great job, and they understand the lost art of customer service. Thanks for an outstanding experience!

Br
Review №14

The crew at Baxter Rd in Ballwin is efficient and friendly. They always complete the needed work on my car that is requested. They do not try to push extra work. They make suggestions on work that they notice, but are not pushy when making the suggestions. The manager today even suggested a shop down in the city that could fix an airbag issue for much cheaper than the dealership. Thank you!

Br
Review №15

The guys at Plaza are great. I’ve been going there a few years and have always had a very positive experience.

US
Review №16

I will never do business again with this company. The manager at the Ballwin location, Greg, stands by his bad business practices being ok because he has a good rating online. He charges customers for unnecessary parts just because he can. Poor customer service and bad business practices.

De
Review №17

I’m always very satisfied with the service we receive at Plaza Tire. They get me in right away when I call. They get my work done quickly and and efficiently.

Er
Review №18

Respectful and very helpful. Reasonable prices as well.

Ky
Review №19

Plaza tire was able to get 35s mounted on my wheels when other tire shops told me they couldn’t do it. Definitely recommend

Jo
Review №20

Great folks to work with. Honest and dont try to hard sell you on unneeded service.

Jo
Review №21

The guys at Plaza Tire are honest and do quality work. I’ve been using them for years for tires, oil changes, and minor repairs, and they don’t try to upsell or talk you into unnecessary repairs like some others in town. One time I was in a bind after I broke a lug nut stem on a small camper trailer right before needing to head out of town and they helped me resolve it even though they don’t typically do that type of work (on a very busy day as well).

Co
Review №22

I am SO GLAD my boyfriend and his family suggested I try Plaza Tire Service! I found out the other car-service chain I used to go to was overcharging me and telling me I needed things I didn’t. I am amazed every time I take my car to Plaza Tire for maintenance because it is so much less than I’d been used to having to pay. Very happy with their service and prices here— 100% recommend to family and friends that they bring their cars here, too!

Kh
Review №23

Amazing fast service. Extremely professional and kind. Would recommend to everyone.

Sh
Review №24

Great service! Needed several things done with my vehicle and they got them done within a day! Thank you Scott and the rest of the team! Definitely coming back!

Ka
Review №25

Squeezed me in for an emissions test. Be greatly appreciated.

Ma
Review №26

The staff was very pleasant and did a great job! Made an online appointment, and waited less than an hour for completion for an inspection, and one tire which had a slow leak that was repaired. Watched several other clients have someone pick them up, as there work was also completed under an hour. Highly recommend.

Je
Review №27

Extremely busy but fit me in. Excellent customer service. Fair and honest staff. Highly recommend.

De
Review №28

I would highly recommend this place! Quick and affordable. Nice customer service and facility.

Ky
Review №29

Amazing service and really great staff! They were really busy today but still managed to fit me in which I really appreciated! I can’t thank them enough for such great service!!

Ka
Review №30

Great service. They were able to get me in and out in less than 2 hours without an appointment!!

Da
Review №31

Always friendly. Quality work.

ju
Review №32

I purchased all 4 tires at Plaza Tires for my 2011 F150 truck last year. The tires were showing low and Plaza Tires took me in right away and put air in all of them. They were courteous, friendly and professional as always. I really appreciate their prompt service even though they were busy on a very cold day with snow and ice.

ki
Review №33

My tire was patched, all tires rotated and oil and air filter changed all for a reasonable price and in a very reasonable time frame considering I did not have an appointment!

Ma
Review №34

Everybody was very kind and honest. Definitely would go there again.

Fl
Review №35

I have absolutely no complaints about my experience at the Baxter Plaza Tire! They got me in on a snowy day and had all 4 tires put on and my alignment done in about an hour. The gentleman that rang me out answered all my questions and made me feel very safe with the options chosen for my car that day. I will definitely be a return customer (:

iw
Review №36

This was my first time using Plaza. They were recommended by a friend. I was leery due to some past experiences using places I hadn’t used before, but I’m glad I took her advice! These guys were legit, helpful, informative and service was amazingly completed in less time estimated! Thanks!

Co
Review №37

Went for two back tires instead had to get all 4 because of the lack of proper awareness to me the customer. I specifically asked for my back tires to get replaced, somehow the guys did my front tires without double checking with me the customer. The service was smooth just wish their was communication before doing the job. To double check and not go based off how they think they should do it especially when the customer intentionally asked it to be completed a certain way.

Jo
Review №38

I understand to not have the right tires the day of appointment, but it’s weird to not have the right technician to do rear brakes on a Ford Fusion smh. Especially not having the technician on the weekend. Overall the apology was ok,but it’s weird. Don’t do rear brakes service on the weekend with them.

Ke
Review №39

I made an appointment for emissions inspection. They took my car right away and were finished in about 15 minutes. In and out ... thanks, guys!

Na
Review №40

Always pleased with the work on our cars and the interactions with staff, especially Greg. Kind and helpful- he remembers us each visit.

Cl
Review №41

Very professional, told me what I needed with honesty, got me in and out with in the quoted time frame. I will be back and certainly recommend to everyone. 5 stars all the way. Thanks guys!

Br
Review №42

Been coming here for over 10 years and always happy.

An
Review №43

The man who greeted me and ran the front desk was extremely courteous and respectful to every person that came in the door. I personally thanked him for how he interacted with customers and thanked his manager for having him at the store. I wish more people in customer service were as kind as he was. He went above and beyond to make sure that a misunderstanding with my service request was handled quickly and made sure that the accommodation he suggested worked for my particular situation. I’ve already scheduled service for my other car before I left. I HIGHLY RECOMMEND THIS LOCATION!!!!

Ru
Review №44

I had a flat tire on the weekend and AAA called who changed to a doughnut and wanted me to get it repaired during the week. All my efforts to get an appointment with my garage was not successful.I walked into a local Plaza Tire Service station. I was immediately attended by a very nice person and tire needed replacement. It took about an hour and cost was very reasonable.If you want an immediate and a courtes service I highly recommend Plaza Tire Service.Rajasekhar

Ga
Review №45

As always, my oil change appointment was quick and easy. Greg and his staff are always friendly and helpful. Would recommend this location to anyone.

Am
Review №46

I found them a few years ago when looking for inexpensive tires. I began using them for servicing my vehicles after that because they are honest people. I have never had issues with them trying to up sell me on things I dont need and have actually applied discounts when things added up. Amazing people and amazing work.

le
Review №47

Way to pricey. 185.00 a tire. 15.00 a tire to mount then 10.00 a tire service protection. Then sales tax . Brought the tire total to $460.00 for 2. Can you say ouch

Da
Review №48

Got me in quickly and had the tire I wanted In Stock

Lo
Review №49

Excellent experience will recommend them to all of my friends.

Ma
Review №50

Did not do business due to prices and inconvenience

Jo
Review №51

Got me in right away and had it done in a timely manner, will use them again.

Du
Review №52

Great people and service.It was quick and satisfying.

ti
Review №53

Honest, quick service. We will be back!! Thank you!!!

Ed
Review №54

Invoice # 33891842 so you can look up my phone numberSale of $376.48The man at the front counter obviously isn’t a people person. I would’ve gladly paid for assistance from anyone to look into my issue but I guess he thought I wanted something for free. He walked away from me like I was an issue telling me to call to set up a time to drop my car off, again, and for some reason didn’t offer to set up a time with me while I was there?

Li
Review №55

Had an emissions test so I could renew plates. They were totally swamped with regular business, however they graciously worked me in. Very nice experience

sc
Review №56

I needed new tires and Ive been here many times before. I was just a walk-in and the salesperson was very helpful. They fit me in on the spot without an appointment which ( Im guessing) is pretty rare considering how busy they were. Explained to me my options and I am thrilled with the tires they recommended. Helpful and responsive via text as well from their website, helping to claim manufacturer rebates. Will definitely be back soon as my wifes car now needs new tires. Highly recommend this location.

Ma
Review №57

Had a great experienceNeeded my tire repairedWalked in an hour before closing and Plaza got me right in and even checked my brakes to make sure they were safe. I could not ask for better service!!

Ch
Review №58

Very polite and helpful men behind the counter. They were able to squeeze me in at the last minute and explained the options and promotions. Thanks for the good service.

Th
Review №59

Always professional and the price is right.

De
Review №60

Would have felt better if staff were wearing masks and/or the doors were open for ventilation. Please greet and acknowledge the customer in front of you, even if on the phone. Just nice to know that my business is wanted. That aside, tires were changed sooner than expected which was a pleasant surprise.

Fr
Review №61

Mom and Dad have been customers for years...Greg is Dads go to guy...trust is what its about...

Je
Review №62

The guys at Plaza Tire Are terrific! Friendly Great service great prices 100% satisfied!

su
Review №63

So I would give them 0 stars if I could. I recently made a appointment to get tires. I showed up and they couldn’t find my appointment. Then when they finally got to me they killed my car probably about 6 times before having another person drive my car (it’s a manual). So get tires on everything’s good. Next day my car begins making a horrible noise from the front. Pull in to a near by dobbs to find out they never tighten down the lug nuts on my front tire so it was about to just fall off. I will never go here again.

Da
Review №64

The team at Plaza Tire on 105 Baxter Rd is fantastic! From quote to drive off they kept me informed and explained all the ins and outs of tire buying. Thanks gang!

sa
Review №65

Specifically asked if they had a socket thin enough for my wheels the day before i bought it in, bought the car in and was told they cant balance my wheels after they already tried taking my wheels off with a socket not thin enough which scratched my wheels. Good job, luckily i dont really care too much since they are 200$ rims.

St
Review №66

Great service and very professional. Waiting area was clean. Enjoyed working with them.

La
Review №67

5 Star treatment and service. I use a cane so they offered to drive the vehicle to the front door without asking making the appt was fast and easy. Can’t say enough. My vehicle is under dealership warranty but I will be taking it back to the crew at Plaza.

Ka
Review №68

Been going here for years. Great service! Thought I needed brakes so I dropped off my car but found out my pads were still really good. They advised me there was no need to replace them. Love that they don’t do unnecessary work on my vehicle so you know they aren’t out to just make a buck. They seem to care for their customers and suggest what’s best. Truly appreciate it.

Mi
Review №69

Great service as always. Needed an emissions inspection. Dropped off and picked up a couple hours later. I even td them I didnt need it for a day or two if they had more pressing work.

Sc
Review №70

Upfront. Not pushy,

Ba
Review №71

Just completed my emissions testing. They are always friendly, efficient and professional. Highly recommend

do
Review №72

Very friendly staff, professional, knowledgeable, timely and helpful!

Jo
Review №73

Wow, the new Falken Wildpeak AT3Ws look amazing on my truck! The level and tire installation only took a few hours. Thanks Plaza for the fast service!!

Wa
Review №74

Greg and Mike do a great job at customer service. Very quick and personalized service.

Vi
Review №75

I visited my dealership and a few tire shops to patch my tire for it had a nail on the outer edge. Every single one tried to sell new tire while Mike at Plaza Tire Service took my car right in and get it patched within 30 minutes. No appointment needed. It was quite cheap too. Another thing I liked was their professionalism; they calibrated my TPMS too—the warning light did not glow when I switched my car back on. Every one has a smile on their face and was super friendly. I will spread the word and am gonna recommend to my friends and relatives too. Well... I just reached home and realized that they replaced a missing valve cap too. Incredible!!!!!

Ja
Review №76

Top notch service and staff. They always do a great job for us. Been going there for years and they remember long term customers.

Da
Review №77

Trustworthy and honest staff. They stand behind their products and service. They offer a fair price for service and parts that need to be done. They will call to let you know if they find anything else that needs to be addressed.

Do
Review №78

In less than an hour they did a very good job repairing my tire.

Ma
Review №79

Great service, very friendly

Di
Review №80

Greg and his team always take good of my car. I highly recommend this auto shop!

Bo
Review №81

Friendly and eligible staff.. only needed an inspection but was out the door quickly

Ma
Review №82

Great deal on tire quick turn around time

Ju
Review №83

I have gone to Plaza Tire for many years. I have always been very happy with the service I have received from them.

Ta
Review №84

Plaza Tire was very accommodating with getting me in at the last minute at the end of the month for an inspection. Thanks so much, greatly appreciated.

Co
Review №85

Plaza Tire is always top notch. Great service and will not lie to get you you to upspend like their competitors...not mentioning names but might rhyme with hobs. Very fast efficient and helpful!

Br
Review №86

Very quick and professional staff. They double checked everything before performing tasks. Many options on-site to choose from so you get what you need. I will be returning.

St
Review №87

Great prices and quick service. Four tires in less than an hour. That works for me. Guys were welcoming and friendly.

To
Review №88

Great service, walked in no appointment and they had my rotation and alignment done in less than an hour

Ka
Review №89

I am a picky customer and Im very pleased with the Balwin location’s service today! Every customer-facing employee or staff working in near proximity to each other was masked. I had an extensive repair done (expertly, congenially & professionally )for less than the originally quoted price— on a 2005 GMC Sierra. It was hard work done well!

Ja
Review №90

Polite and honest team. Really appreciate all your help. Keep it up and Ill see you soon!

Da
Review №91

Had exactly what I needed at a fairly reasonable price

Ka
Review №92

Everyone was so nice and welcoming! I walked in for an emissions inspection, they immediately collected my information, pulled my car around and got to work. From the time I walked in the door, to the time I walked out after the service was completed was less than 15 minutes! So quick, thorough, and efficient!

Br
Review №93

These guys are great! Reasonable pricing and honest. Highly recommend.

Pa
Review №94

Just got my Teslas tires swapped out. Service was done very fast! I was a little nervous because i wasnt sure on their experience level with Teslas but everything went great. They got my PSI correct, torqued the nuts to spec and i couldnt find any marks from the lift. Im happy with the work.

Va
Review №95

I went in for an inspection and emissions and my experience was great! Friendly service and fast. I would definitely recommend Plaza Tire Service to my family and friends!

Ro
Review №96

I have been going to Plaza Tire in Manchester since they first opened. They have given me and my family nothing but honest and reliable service. I would not trust anywhere else to care for my cars. Excellent service!!

Th
Review №97

Although my car is fixed and driving better, the unmasked desk attendant was the reason for the lower grade. I have been using the Manchester location for years and never been treated like this.I thank the repair team for helping me today...

Ro
Review №98

Great customer service, responsible wait timeon four tires changed and wheel alignment.

Be
Review №99

Staff is very polite and act professional

Ma
Review №100

I needed a state inspection and an emissions inspection (I thought)...making an appointment was quick and easy, I got in right on time, and they told me I didnt need the state inspection after all. Service people were very nice and efficient, I definitely recommend Plaza Tire Service!

Information
17 Photos
100 Comments
4.8 Rating
  • Address:105 Baxter Rd, Ballwin, MO 63011, United States
  • Site:https://locations.plazatireservice.com/plaza-tire-service-121372777e77
  • Phone:+1 636-256-2989
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Oil change service
  • Truck accessories store
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–4:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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