Billy Sherm and Dave Ritter are a real class act. They were kind enough to help my 80 year old Mom with an issue, that only a dealership would be able to do. Without hesitation they answered the call, and I will forever be grateful. Thank you gentlemen for conducting business the right way. Putting the needs of customers first. I cant thank you guys enough! Top Notch!
The staff were very Friday and the location was convenient.The first purpose of the service visit was a parts replacement under a GM recall.It was easy to set up and schedule the appointment, and I assume the work was done correctly (I am not a mechanic and the change isnt obvious).The time estimate to complete the work was shorter when I called, so when I received.the longer one in person I had to scramble a bit for a ride to and from home and revise my work schedule for the day.And then in the end, the shorter estimate was actually correct but I couldnt reschedule my work day a second time. Otherwise, earlier completion is better.The second purpose was to replace a broken key fob. This was done effectively and in the same visit. However, the cost was 40 percent higher than what I was quoted over the phone.
The guys at Richard Lucas are AMAZING!!! The staff goes above and beyond. From the check in process to the explaining of the work completed I’m 150% satisfied!!!!! I look forward to taking my car for routine oil changes and maintenance. From the moment I pull into the garage I’m at ease knowing I’m getting top notch work done. The guys are very professional but it’s like meeting up with old friends when you’re there! AWESOME EXPERIENCE FROM START TO FINISH!!!!
I am so happy with my new car and the overall experience at this dealership. I was unfortunate to lose my car to Ida, I looked around, online and in person at different options and every dealer was charging over sticker price. I walked in here thinking it was going to be the same, but to my surprise it wasn’t. I believe this dealership is trustworthy and honest. My salesman was Bill Sherm, he was amazing from the minute I walked in until I drove away with my new car. He was very informative, patient and knowledgeable. Thank you to the whole team for the great experience.
Great experience! Marty was a great salesman and didnt make me feel pressured in any way. He was very upfront about everything and answered all of my questions. Dave from finance got me the number I was confortable with. both made the process painless and I was in and out of the dealership super quick. I highly recommend Lucas Chevrolet as well as both Marty and Dave! I will definitely be back when its time for another car
I couldn’t be happier with my experience at Richard Lucas Chevrolet! The staff was so friendly, professional, and helpful. The salesman (Rocky Mondo- the best and sweetest) went above and beyond! He even called my insurance to make the process smoother. His 25+ years and expertise in auto sales was superior. Their approach is quite relaxed and there was no pressure. The whole team is incredible, from the front desk to the finance manager to the GM George Lucas Jr, who personally worked with me on the deal and even offered me a refreshing beverage! The entire process was quick and seamless! There were no surprises in pricing and I felt at ease. I didn’t waste hours at a car dealership negotiating. They listened to and worked with me. I walked away with a car I love from a top notch dealership who truly makes their customers feel at ease. A special thanks to the team for their patience who stayed after hours to wrap the deal up.
My experience at Richard Lucas in Woodbridge was excellent from the moment I walked in. I drove for over an hour and the care I received was A1!!! Thank you To Jordan Sherman, Vinny, and Mike for taking care of us. Jordan S. was patient with us and never hesitated in showing us everything we wanted to see and answering all of our questions. I left happy with my new purchase and will tell all my friends and family to come here!
Welcomed to the dealership as soon as I arrived. Treated respectfully not only myself but my vehicle.
I recently came back to Richard Lucas Chevrolet to get a new vehicle. Luckily they had the Chevy Traverse that my wife and I had been looking into. Our family is growing and we needed a larger car that was just as safe as our comfortable Equinox. Rocco Mondo helped us every step of the way, he literally saved me hours of paper work, when I traded in the Equinox. The team at Richard Lucas Chevrolet is wonderful, they were friendly, sincere and knowledgeable of the vehicle we wanted and the available options. They treated us like we were family, this is why I will continue to come to Richard Lucas for the vehicles and services I need. Their team makes an exceptional effort!
Excellent Service, very friendly, very detailed oriented. I was very happy with the salesman Angelo, he is Top Notch! Very happy with Peter in the Service Department, he was very knowledgeable and was able to answer all of my questions. Also, Julian in the parts department. I recommend Richard Lucas Chevrolet to Everyone!!!! Thank you, Joseph.
Peter was a very friendly service representative and coordinator. He went above and beyond and I will definitely be back for more service appointments as needed. Overall the experience was a very pleasant one.
Would like to thank the dealership with a great experience my wife and me getting the car. No pressure and letting us choose a car. The salesman Marty helpful at looking at different options, that Suited our needs. The paperwork was fast and easy. Even learning about the features with Vinnie. Explained as many times needed, and was very helpful. He had also attached our easy pass with the proper strips in which I would have to purchase and put in myself. This is the second vehicle we purchased, and look forward to our next. Great Job, keep up the great work
I must say I met the nicest car salesman I’ve ever come in contact with .Rocky is a gentleman and caring human being. No pressure just facts and figures and making me feel comfortable.I would recommend Rocky to all my friends and relatives.I also have to give credit to other people I met such as Dave a gentleman and helpful individual.Lucas Chevrolet and the workers gets a 5 star rating from me.Thank you for helping me leave your showroom with the car I wanted.Vinny Caccese
I was very hesitate to come to a new dealership because Ive been leasing a GM vehicle from same dealership for 9 years. My boyfriend convinced me this is the best dealership and I should really just give it a chance. From the minute I walked into Richard Lucas Chevrolet I felt like I was greeted by family. Everyone from the sales person Mike who went above and beyond, and his higher up Artie who was a true act of professionalism. I was introduced to the whole Lucas team which really made me the most comfortable and part of the their family. I can honestly say that taking the chance and going to the new dealership was the best decision I made because I can say with the most confidence that Richard Lucas Chevrolet has now gained a loyal costumer who will be back!
The staff was pleasant when I came to drop off my vehicle for standard maintenance. However when I was called to pick up the vehicle no one discussed with me recommendations for the car. I was told at pick up someone would discuss any finding or recommendations. At pick up no one discussed the maintenance on the vehicle and the recommendations. I was advised to pay and they brought my car around. I have never experienced this at any other Chevy dealership and will not return for future services
This dealership was by far the most authentic, real and upfront dealership I have ever been in. The sale wasn’t forced and the price was fair. My Fiancé and I asked questions and they all were answered cheerfully. I will be going back to them for all my future cars! Thank you for the experience! We love our new car!
Very professional service. We are happy thank you Peter.
The experience I had with Lucas dealership was one I will never forget. I did mot feel pressured, and I felt like the respected me an were willing to work with me. Everyone was very helpful and very personable. From my salesman Shumar, the general manager Dave, Michael, and Vinny. They all get a gold star 🌟
Great customer service from the first phone call answered by Adam, to the service advisor Keith, to Tim who gave me a ride home after dropping off my car for service, to Jenn who assisted me on the phone as well. The entire staff is pleasant, and I felt comfortable leaving my vehicle in their care.
Richard Lucas Chevy has a unique and memorable service that other dealerships should emulate. The customer service and professionalism displayed by Andres Gonzalez in particular was immaculate. Given my circumstances I was treated with flexible time constraints to meet my schedule, expedited service by the entire team from the cleaning crew to the service department. We were able to discuss, review and close a deal within 24 hours which is impressive for any dealership. I highly recommend this dealership to anyone searching for a vehicle or even just inquiring on future possibilities the service is par none.Very Respectfully,Justin K. McBeth
I came out with my beautiful 2021 traverse. The entire process was as smooth and stress free as it could be. Thanks to Billy and his Son Jordan. To be honest this is the easiest experience Ive had at a dealership. They even helped me figure out an issue i had with the car i was going to trade in. I am truly grateful!
My Sales Specialist, Andres Gonzalez was awesome! From the time I walked in to the time I left this guy made sure I was happy! As far as everyone else that had a part of my purchasing of a vehicle; also awesome! Richard Lucas Chevrolet is a well oiled machine! More stars are needed, 5 is not enough! Thank you to all who had a hand in my purchase! Thanks a bunch Andres!
The dealer was awesome and was a great experience! They took the time to discuss what my options were to get the deal. Thank you so much Vinnie for all your help in purchasing my new 2021 Tahoe!!
My experience at the dealership was wonderful, the service treated me very well with respect and the process was free flowing. This will be the main dealership that I go to for now on.
I have seriously had the most amazing experience with this dealership. I used to dread going to dealerships, and even getting my car serviced, but every interaction with Richard Lucas has been absolutely great. Kenny and Artie were beyond helpful when I was purchasing a vehicle after having a negative experience at another dealership. I also have amazing things to say about Adam who helped me in service for a flat tire. Every single person I have spoken with here has been extremely kind. They genuinely care about their customers. Highly, highly recommend!
I always had excellent service from Chevy dealership for my car service. It is fast, reasonable charges (often the Service manager offers good discount or helps with Coupons). The online appointment process is simple and the quality of the service is good. During my 3 years, I did not have to incur any additional out-of-pocket expense for my service. Nice to see such a dealership that takes care of its customers post sales.
It’s been a pleasure doing business with Lucas Chevrolet. My sales person Angelo has become like a friend. Dave Ritter sales manager is a straight forward person who tries to help and please his customers.I look forward to buying my next cars form them.
First time buying a truck, Kenny and Jesse great guys helped me get my truck to the price I wanted. Would highly recommend Richard Lucas Chevrolet Dealership. Best Experience I had at a dealer!
Very Helpful and the best!! Jordan immediately assisted my family and helped us on our new purchase. Easy, quick and no hassle! Straight to the point and walked out with vehicle the same day!!Amazing service, felt like family and wasn’t being rushed and didn’t feel forced to make a purchase! Definitely recommend!!
Wonderful service all around, top notch experience!
0 stars. I’m shocked at the high ratings. I called in to ask about leasing a Chevy bolt and asked the man (definitely won’t use the word gentleman here) who picked up what the prices are and he said verbatim “Oh we don’t do that over the phone we only discuss prices in person.” We said “Oh ok so you can’t tell us anything?” And he said word for word in the most condescending tone of voice “Well I could but I’m not going to.” We were absolutely shocked and politely said bye and hung up. Maybe it’s because we are younger and so an older man thinks he can treat us that way but in my entire life I’ve never heard anyone in customer service speak to someone like that. I asked a normal question and was treated so incredibly rudely. Who even says that? “Well I could but I’m not going to”? Are you guys sure you’re salespeople? Because you’ve just ensured that no one in my family will ever set foot in a Chevy ever again. Also has common courtesy and basic decency just flown out the window? Who talks to people like that? And as a salesperson? How do you even have a job? Isn’t your entire job to try and get people to buy something? The audacity to speak to someone, anyone like that is insane. And when you’re in customer service? Maybe this man was having a bad day but WOW I’m so shocked. I understand that there’s a chip shortage and so there’s a high demand for your cars but that doesn’t entitle you to be so brusque and rude to a potential customer.
As a single woman, car buying can be a scary venture. The Sales Team at Richard Lucas is extremely friendly, professional and understanding of your finances and needs. Dave, the Manager is awesome.....he does not push anything on you and works the best deal for you. Marty was great during the process as was Jessie.....would recommend them to anyone looking to purchase a car.
The dealer was awesome! Took the time to discuss options, work out details and ultimately get the deal done. I had 7 dealerships let me walk out in the past month without any discussions or creativity. Glad i went to Richard Lucas! Jordan was great and Jessie helped me get everything i wanted and needed. Thanks guys!
All the service members we dealt with were super helpful and courteous. Thanks to Vinny, Vinny and Jessie. Couldnt be happier with our new vehicle!!
Outstanding customer service. Was a pleasure to do business with.
The service was impeccable the team membersWe’re courteous and quick to get us in and out Andreas And vinnie Our outstanding members I will definitely come back and refer this place to others
Artie and Kenny were excellentNew vehicle was ready as promised!!Transaction was easy….Great serviceThank you!!!
Our experience at Ruchard Lucas was amazing. Artie was on point with his text communication and setting up our appointment. Vinny Francis was great with getting all our paperwork done and car picked out. Kenny was on point with the cold water and having our paperwork and car ready for pick up. The other Vincent F validated our rebates and got us on the road. The finance guy got us a great APR and made signing all the paperwork as painless as possible. During these crazy times where pick ups are hard to find, we got a brand new one that hadnt even arrived on the lot yet. We picked it up the very next day! Thank you for a great experience!
My experience started out horrible but thanks to the service manager it ended up being great! If it wasn’t for my bad experience with the service worker Peter I most definitely would have given them 5 stars in my ratings. I just know next time if I need service I’ll involve the manager instantly who was very patient and polite might I add
Shaun Flynn was very knowledgeable and courteous through the whole process. Vinny Franco was very helpful setting up my tech stuff. I would recommend the dealership to others
First time new car buyer, did my research and I must say I had a great experience with Richard Lucas Chevrolet. I have never purchased a new car and having just moved to NJ from CA, they made the process easy and were very helpful and informative.In addition, the AAA Insurance guy who helped me with NJ insurance also recommended them very highly as reliable and trustworthy which means a lot to me as I have been a lifelong AAA member for roadside and insurance.Kenny and Jesse were both a pleasure to do business with and made sure I got the best bang for my buck on this new endeavor. I highly recommend using RLC if you are in the market for a new Chevy SUV.I will be returning here for any new cars as long as I am in the state of NJ. Do yourself a favor and come here and they will make sure you are taken care of.
I have brought three vehicles from these dealership (Subaru) and it was the absolute best car buying experience. Mike P is an amazing salesman, honest, transparent and extremely easy to work with. Greg The sales manager made sure that everything was perfect and Jay W from finance explained everything in a great and transparent way. I got a great deal and will definitely be buying from them again. make sure you ask for Mike P he’s your man!!!!!
Excellent customer service at this dealership. Did not try to sell me unneeded maintenance; very honest and up front. Worth the trip over the bridge from Staten Island!
Very professional and efficient service. I explained my concern and immediately he had an idea of where the concern may lie. He was accurate w his assessment and easily fixed my issue. While they worked on the car I waited inside the showroom and got some work done. It was very airy and comfortable. In and out in an hour.
This is our third vehicle that we have purchased at Richard Lucas Chevrolet. We went in there just looking for a new vehicle for the one who’s lease is up soon. We spotted a truck that we were interested in and we walked out with it that night. It was such an easy process everybody there is so easy to work with. Marty was our acting salesman and Vinny Frasco finished up the delivery of the truck for us. We did not realize that they were closing at six and we had gotten there pretty late but everyone stayed late to make sure we were able to get in the car that night. It was an unexpected purchase but one that we were very very happy about.
My salesperson Seth was awesome. It was the best experience Ive ever had at any car dealership.
Everyone I spoke to at the dealership was very friendly, polite courteous and knowledgeable. The process was made very quick and easy by the Richard Lucas staff. I’ve purchased many cars from dealerships in my lifetime and I can easily say this experience was the best one to date. Thanks to everyone there.
Excellent service from the get go. Marty the sales person was helpful and willing to listen to my situation and discuss it with the general manager David who was just beyond excellent. They both went beyond getting me into my truck and understand that I had a budget. They just found ways to help me out and make it work.
This dealership made my dreams come true with the purchase of a 2018 Chevy Tahoe! The car buying experience was pain free and as quick as it could be! My husband and I live about an hour and half away from the dealership and it was definitely worth the trip there. I inquired about the vehicle online and received a prompt response back and was able to set up an appointment to look at the vehicle a day later! I had the pleasure of dealing with Marty and Dave who were personable, respected my wishes and budget, and were the farthest thing from pushy. They were honest and very knowledgeable! My only complaint is that the car that I bought could have been cleaned more in depth. Before we pulled out of the lot I had to ask for someone to come wipe the back seats as there was dried sticky juice or something on the leather. When I got home, after further inspection, there were crumbs and food under the third row seating. But the car is used, so to be expected! This aside I had a wonderful experience and would recommend to anyone!
I have always been treated like family with my shopping experience at Lucas. This is my third vehicle I’ve purchased and will be back for a fourth vehicle pretty soon
The staff were friendly and the oil change and tire rotation was very quick. I made an appointment online which was very easy as well.My only issue was there was only coffee/hot drinks available as a refreshment in the waiting area & no snacks or wrapped baked goods, as other places usually have, but I imagine that is expected due to the pandemic.
I got yesterday 2021 Traverse LS. Its Wonderful deal with very kind dealer, Andre and other staffs. Quick and clear. Thank you guys. If anyone who wants to buy any kinds of Chevy, I strongly recommend Richard Lucas Chevy. Have a good one!!
If you’re looking for mediocre and want a poor customer experience this is the best place for it. I was amazed by the lack of professionalism and the mess of a sales floor. Not worth it.If you’re looking for good experience much rather quality chevrolet, they were professional, accommodating, and answered questions. We ended up leaving with a beautiful new car and had no problem paying more than with there GILAPOS.
The Service department is very professional and knowledgeable about my Chevy Corvette and what it needs to keep running. My vehicle is a 2004 and the maintenance has been top notch.
Very pleasant experience. Always explains things to me without making me feel ignorant. I know my car will be treated with care, even though it is an older model.
They made my experience amazing from the minute I pulled up till the minute I drove out with a new car I must say Rocky was the best salesman I have ever dealt with at a dealership in my life he was so courteous and helpful didn’t pressure me didn’t rush me a true gentleman I will be purchasing another truck next year and I will be going back to deal with Rocky
Excellent used car sales and service experience. Mike Galuppo, Sales, and Dave Ritter, General Sales Manager, made this purchase easy. Both were honest and transparent in dealing with me.
The entire staff was extremely helpful, would recommend to anyone looking for a vehicle!
If I could give negative 5 stars I would !This dealer is a complete scam ! I brought my Chevy to be fixed, and got it back worse, with a missing part!They tried to send my wife home with the damaged truck after paying lots of hundreds of dollars.Turns out this dealer got robbed and someone cut the catalytic converters off, they had the audacity to hide this from us. luckily my wife noticed the weird noises the truck was making and demanded it got fixed! A month later, I still haven’t heard anything!!Maybe they thought that because we are Hispanic, and my wife is a women we wouldn’t notice the issue !
Very impressed with their service team. They are very through and will even give you a ride home if you need one. I trust them with my car! Its so refreshing to do business with a trustworthy service team b/c there are alot of slimey ones out there.
A lot of people are scared of dealerships I was one of those people. I would like to say the service I received was very professional my wife was currently at work so they offered me a ride home which was free. The dealership does a thorough check on your vehicle to make sure everything is safe. I got a transmission flush my brakes bleeded and oil change the price was very fair, also I included the coupons that I had. They keep you updated on the vehicle and give you an estimated time when your vehicle will be ready. I highly recommend this place the guy that help me his name was Ryan very helpful polite and respectful. I had to get tire rods also new Wheels and a wheel alignment Ryan respectfully acknowledge that I did not have any more money to currently get the vehicle those services he recommended and he also gave me the price for the future. If anyone purchase a vehicle and they expected to run for a very long time I would recommend bringing it to the dealership the dealership can cost a little more than your average mechanic but they get your vehicle service very fast and you dont have to worry about when your local mechanic will finish with the job.
One of the best leasing experiences I’ve ever had. I highly recommend you go to Richard Lucas for your next car. I first Called and spoke with Ryan gas he was so nice and helpful and found exactly what I was looking for and was able to get it right in my price range. That alone meant everything to me. this is my 5th lease and I was used to dealerships giving me the run around. So it was so refreshing to find a dealership that didn’t do that. I than came in to test drive the car. That’s when I met Billy Sherm; billy was absolutely amazing and made the whole process extremely easy from start to finish at the dealership. He made me feel like I knew him forever and really took the time to go over everything with me. The entire staff was amazing they made me feel like I was family and was introduced to multiple team members each of them equally as nice and welcoming. Ending my AMAZING experience was Vinny Frasco; he showed me how every gadget in the car worked and went over every detail until I felt comfortable enough to drive off the lot. I HIGHLY recommend you visit Richard Lucas Chevrolet for your next car they treat you like family and don’t take advantage of their customers. RICHARD LUCAS CHEVROLET IS BY FAR THE BEST !!!!!
This was my first dealing with a dealership and I could only hope dealerships everywhere are as fantastic as here. Everyone we spoke with was amazing, informative, complete gentlemen and went above and beyond to help me with the most perfect car for myself and my 9 month old!
They all did a tremendous job very well done
Agent Billy was also helpful when my son wanted 2 purchase even though he had another client. Multitasking.
I would definitely recommend Richard Lucas Chevrolet to purchase or lease a car. Also, I would recommend Rocco Mondo, sales consultant, to request as your sales person. He is very knowledgeable, courteous, and pleasant. I love my new 2021 Chevy Equinox and extremely satisfied with the way everything was handled, thanks to Rocco. Also, Vinny Frasco was very helpful and knowledgeable regarding the various features of the Equinox that he explained and showed me how to use them.
I made an appointment to have my car serviced online. The day of the appointment I arrived a few minutes early and they took me. I was told the service would take about an hour. I awaited in their customer service room. They completed the service on time. The service agents were very pleasant and courteous.
Decided to go to this dealership based on the good reviews. After a not so good experience at a different Chevy dealer I was wondering how this would go. Artie was super helpful by maintaining contact with me letting me know when the car I was interested arrived at the dealership. Mr. Shumar Boseman helped me through the whole process and was a pleasure to work with. He was friendly, knowledgeable and he even disinfectanted our seats before we sat down to help us feel better. Shumar is definitely a good person to work with. He wasnt pushy and he was completely transparent with all the numbers I requested. I definitely recommend going to this dealership if youre looking to get a car. Love my new Equinox. Thanks Richard Lucas Chevrolet!
Had such a great experience with Vinny he really took the time to make sure i was happy and understood everything. Also he is still very accommodating with answering all my questions even 2 weeks after i have been home with my new car!!!!
Easy appointment scheduling. In and out at time stated. Very little contact with others. All very hygienic too. Been using Lucas Chevrolet and Subaru probably 12 years or so!
My wife and I had the pleasure of working with Kwabena G when we purchased our Subaru Outback recently. We would have left a review sooner but we were too busy enjoying our new wheels! Kwabena is very patient, knowledgeable, helpful and just super fun to work with. Buying a car can be stressful. It’s great when you can work with someone who makes the process enjoyable! We highly recommend working with Kwabena to anyone interested in buying a vehicle at Richard Lucas Subaru.
I’m extremely happy to get my dream car. And thanks to my salesman, Billy Sherm! His knowledge and expertise made my experience very smooth. I commend him for his excellent service.
My first experience with your service center was great. Quick courteous attention made me feel confident my Stingray was in good hands.
I scheduled an appointment to check my 2021 Chevrolet silverado 1500 that had a check engine light with only 700 miles on it. When I called I spoke to Adam S.and he was so professional and efficient and assured me that my issue would be resolved. When I arrived that Saturday to drop off my truck Kristie G also was so professional and gave me her undivided attention. I was beyond satisfied with the treatment I received. I wish I bought my truck through this dealership.
Got a call saying I was going to loose Rebates if I didn’t show up same day. Waited 3 hours for final sale. Car was already selected and Car deposit was already down. What was the wait for? I was told the final sale would be less than one hour, spent 3 hours of vacation time. Best part of the experience was Seth my salesman. Def don’t feel I didn’t got a good deal with original msrp at 33k and final msrp at 39k WITH 9k down. Also negotiating with no financial details I’m front of you should be illegal.
From start to finish, the staff and experience was easy and enjoyable! The staff was friendly and helpful the whole way. I would definitely recommend this dealership to everyone. I will only be taking my car there from now on. Thank you to all of you at Lucas Chevrolet.
Always a pleasure doing business with them! Salesmen Mike G. always goes above and beyond! Top-notch service by him. Definitely ask from Mike G. when you go in and buy a new Chevy!
Very professional and straight to point. No hidden gimmicks like some dealers.
Had wonderful experience at Lucas dealership, smooth abs tension free transaction and car delivery, Kenny played major role to this experience, would definitely recommend everyone to go to Lucas and work with Kenny.
BILL SHERMAN! He went above and beyond to get my husband in a 2021 Silverado Custom Trail Boss. We test drove the same truck with a smaller engine at another dealer and they quoted us with an astronomical monthly payment. We called Bill right away and he was able to get us an even better version of the truck with a monthly payment right around where we wanted to be. I will forever recommend him to anyone and everyone who will listen!
Everyone was great. Got me what i needed and no bs. Great staff
Highly satisfied with my experience at Lucas Chevy. Peter and Dave did a great job diagnosing the short on my 2021 colorado Zr2. I came to Lucas after another repair shop couldnt properly find the problem! Im obviously thrilled with how everything turned out!!!!
I had a really great experience! I came from another Chevy dealership where I was completely turned off by the attitude of the place as well as the salesman. Here, I felt welcomed and not pressured at all into a deal. That was so helpful for me since this was my first time buying a car and the whole process felt overwhelming to me.
Great dealership, very knowledgable and helpful salesperson (Seth) and management staff. Process was quick and easy with no gimmicks or hidden fees. Negotiated a great deal I was satisfied with. Highly recommend and would do business with them again in the future.
The appointment was easy to make. I need a new Catalytic Converter, which is covered by my warranty. However, it is back ordered with no ETA or time frame. Im in the process of moving and this henders my plans significantly. A ball park or a suggested estimate would help. But I was told theyll call me!
Over the July 4th weekend our son became stranded in the Edison, NJ area when our 2019 Equinox broke down. I contacted Lucas Chevrolet on 7/6 to get a repair under warranty and spoke to Adam who informed me that his first opening was on Saturday 7/10. I explained the vehicles problem to Adam and informed him that our son was stranded out of town. While gathering my information for the appointment Adam was able to get me an appointment on 7/7. I told him that my son would drop the car off on the 6th since it only had limited power. When my son dropped the car off he was greeted by Peter who told him that if any technician got free he would have them take a look at the car. At 2:00 Peter called to say the car was ready. Our son was home that evening, having only missed 1 day of work. Lucas Chevrolet went above and beyond the call of duty to get our vehicle back on the road! I give them ***** 5 stars.
Kenny,and team were outstanding.. professionalism, speed of service,And the execution.of getting the deal done in the interest of both parties was on target.
Awesome dealership, always a pleasure with ADAM. Makes me feel comfortable and at home .ADAM IS A ASSEST to this dealership .John C.
My husband and I visited Richard Lucas Chevrolet to purchase a new vehicle. Our salesman Angelo was very friendly and efficient. He was knowledgeable on the cars and options available. The manager George was also very helpful and friendly. They worked with us to get us what suits our needs at a price point we are comfortable with. We traded in our 2016 equinox for a 2020 equinox and were very happy. We were also comfortable with their handling of the pandemic and how clean it is inside as well as the social distance and mask wearing. Overall great experience.
The men that worked with me were very nice and super friendly. They didn’t talk to me as if I was a female who didn’t know what she was doing. They treated me just like they would treat a man buying a car. You don’t find that in many places. They didn’t even pressure me into anything but I left with an amazing car that day anyway!! Thank you to Rocco and the gentleman who worked on getting me my loan!!! You guys rock and I will send anyone I know looking for a car to you guys!!! Thank you again!!!
Amazing service!! Staff is always great!! Explains all issues and never try to sell services you don’t need!! 7th car my family has bought from here and we only use their service department.
Excellent dealership. bought my car here And super friendly customer service
I forget the girls name, but she was so helpful, got me another car while my truck was in the shop, kept calling me for updates. she made the whole process so simple
I waited a little longer than was expected but it was very understandable given covid and restrictions. Angelo is the best sales person one could ask for! Very attentive and quick to respond to my every concern. Everything about my buying experience was blown out of the water by everyone at Richard Lucas! Thank you guys for an amazing truck and I will be back in a few years for my next truck!
Awesome service with George and salesmen Mike Galoopo . In and out and didn’t spend all day with the purchase! Thanks guys !
Billy and Vinny were awesome, went through absolutely everything. Both were very thorough and efficient and had great senses of humor. Made the experience that much better! Highly recommended.
I shopped around and found this dealer to be the most straight forward with the best price for my trade and for my new truck. If you want a no thrills dealership that is down to earth with the best deals, then this is your dealership. I drove 120 mile round trip this get there and I will do it again for all my car and truck purchases in the future.
Vincent Francis was very helpful. Answered all my questions and took his time with me. Everybody was pleasant. I am now a Happy Chevy Owner.
I had a great experience at Richard Lucas Chevrolet! I usually dread going to car dealers but not today. The staff was professional, friendly, and great to work with. George and Mike went above and beyond to help me out. Cant wait to start driving my new car!