Just picked up a decked out CX 5 from Jeff Cruz. He worked with me and was reasonable. In the midst of this car buying crisis, he made the process enjoyable. I didnt laugh at any other car dealership. Especially at the Gladiator Den aka Sansone Auto. Check him out if youre looking for a new car.
John gave me the greatest experience I have ever had at a car dealership. He was very friendly and so helpful that I made sure I spent time with him going through all of my options and he was sure to help me get the best deal. My satisfaction with John could not be higher and he was a great representation of the entire sansone auto mall as a whole. A very welcoming and generous personality made me feel comfortable trusting him with my purchase and I could not be happier with the end result. I am a sansone customer for life because of John.
Nabeel was AMAZING! Really went above and beyond to seal the deal for me. I would definitely be recommending him to those I know in need of a car!! He made the experience of purchasing my Mazda 3 very comfortable and exciting. Very knowledgeable and overall a great guy!
Awesome & smooth experience. John was really patient and gave us a really good deal on mazda6.
John was the man when it came to leasing my new Mazda 6. Very patient and very helpful with all my questions during the process and even now after the fact. Now my mom is looking to go and get her own Mazda after the pleasant experience.
Big thanks to Brian for helping us get the car we wanted at an affordable price, setting up insurance and prioritizing us so we could be in and out. For a fast, smooth and easy buying process reach out toBrian Pichardo. HES THE GUY!!!
If you are looking to buy a car see sales associate Johnathon. He made my experience buying a car stress free and helped get me the car I wanted for the price I wanted. If you’re looking to get a good deal on a car he will help make that happen. I would definitely buy a car from him again. Would highly recommend going to him to make a deal.
One of the best dealerships in NJ. Go see Jeff Cruz and he will take care of you. He was so nice and polite. Not a typical car salesman but someone who wants to go way out of his way to help you out. He was great in helping me to get a new Mazda. Jeff is your man at Sansone Mazda.
Super happy with my experience and Richie made it even better. Right from the start he was interested in what I wanted and was able to make it happen. The whole team here great and informative. I definitely recommend asking for Richie. His easy going personality helped assure that I would be getting exactly what I wanted.
The salesperson Briam is really good! Professional atmosphere.
This is super late but Jeff Cruz and the entire staff at Sansone Mazda were SO helpful, I would definitely recommend checking them out if youre looking for a great experience when purchasing a car. Ive had mine for a month now and absolutely love it! THANK YOU!!!!
As a person who has been to many dealerships, Both Anthony and Thomas were exceptional in their customer service. Put us in the our desired car at our desired rate without wasting any time at all. Highly recommend checking out the dealership to get a great rate, they will work with you to get you what you want.
Stopped in today without an appointment and wanted to do some browsing on Mazda cars for my grandmother, and was immediately greeted by Nabeel! He was amazing from the moment we were trying to figure out which car to test drive to the moment we left with the keys! He was super patient and friendly which helped because I was trying to find my grandmother a car with all safety features. It was good conversation in between waiting and signing all of the paperwork! I was super impressed with the timing here and how quick I was even helped without having an appointment! I thanked him a bunch and highly recommend anyone to stop by and ask for Nabeel!!
Fantastic customer service! This was the most stress-free experience Ive had buying a car. Nabeel was an excellent salesperson and went out of his way to make my father and I comfortable and totally informed when making our purchase. I would highly recommend my friends and family to check out Sansone Mazda in the future. I look forward to a very long relationship with this dealership.P.S. I love my new car!
We just got our Mazda CX-9. Jeff Cruz was a great sales agent. He was very friendly and professional, made us feel very welcome and worked with us within the budget I had. Highly recommend this place and look for Jeff.
I just wanted to rate my experience at Mazda and praise Mr. Jeff and Mr. Ricky they were both extremely helpful and professional. Very happy with the service thank you for all your help.
Tony was amazing on helping me with my brand new Mazda CX-5. I was so beyond satisfied with how easy the whole process was. I am so thrilled and happy with my new car thanks to Sansone Mazda!!! Also thanks for helping me find my glasses in the old car!! You guys are the best!
My boyfriend bought a car here last week with Jeff and everything was absolutely amazing from start to finish. He really took the time to help us out and make sure he stuck in our price range. Highly recommend Sansone!
Richie Aguirre was an awesome car salesmen. He was patient and helped us get a great deal! Highly recommend Mazda’s customer service and awesome cars! Never had an issue, highly recommend!
Ricard Aguirre went above and beyond to make sure I got the perfect deal for an awesome brand new Mazda. He was assuring every step of the way. Ask for him whenever you come in!
Mr. Thomas Radwaski provided excellent service and was very understanding and helpful after losing my car in the ida flood. He helped me get into another Mazda. Great guy
Always confirm with a sales manager before going to the dealership if your desired vehicle is available or not.They have hidden charges that are not mentioned on the website so always insist on speaking to one of the manager for detailed pricing!
Sansone Mazda delivered excellent customer service. Nabeel was instrumental in making us feel as valued customers at Sansone. He offered us water to drink, knowing that we had travelled a long way. Excellent in his knowledge of Mazda vehicles and followed up on after our deal to see if anything he could do for us. Anthony the manager was very courteous and accommodating to seal an outstanding experience at Sansone. Thank you.
Extremely satisfied with my experience and Orlando and anthony made it better and easier. Right from the start they both knew what I wanted and they were able to make it happen. Great team and very informative. I definitely recommend asking for Anthony and Orlando..
Bought our first car, Mazda 3 Select, here. Jonathan and Jordy helped us through out the process. Very calm, patient and kind guys, gave us personal space to think things through, explained each and every detail and also very hospitable. Anthony, the manager in the absence of another manager took care of all paperwork, dealings and helped us take the car home the very same day! They made the process very easy and also got the price to our expectations! Big thanks to them.
I came in to trade my Honda Civic lease and Jeffrey C., Alix & Rick were amazing ! They were determined to help me drive off with the car I wanted and made it happen!!!! Def would recommend fam & friends !
We had a wonderful experience purchasing our new Mazda CX-5 from Thomas Radwanski. He was very knowledgeable and extremely helpful. I would highly recommend purchasing a vehicle from him.
Thank you to Sansone Mazda for such a great car buying experience. Orlando Diaz took great care of my husband and I. Thank you to the whole staff. Great customer service. The management help us get a great deal
Closed a deal today Richie and Alwx were great in helping close the deal. Service Exceeds my expectations, highly recommended.
My younger sister really wanted a Mazda CX-5 so we decided to stop by and it was the best decision! Everyone at this dealership is extremely courteous, especially Orlando Diaz and Alex Saintil who even helped me purchase my own Mazda!
Had a great experience working with Jonathan today. He was very helpful, and made sure all my questions were answered. He was diligent in making sure he only offered vehicles in my price range. Highly recommend asking for Jonathan if you’re looking for a new Mazda!
Nabeel did such an outstanding, amazing job negotiating for me for my new car. I walked into the dealership unsure if I was going to purchase a car at all. He was friendly, patient and understanding. He spent his time listening to my concerns and allowed me ample time to test drive the car. He made me feel very comfortable making this purchase. He is very dedicated to the customer and making me happy. I recommend everyone go to Nabeel for their Mazda purchase.
Working with Orlando Diaz was great. He made the whole process very easy. I ended up getting a better than what I was quoted at two other dealerships. Orlando also made the process very fast.
Excellent customer service! It was by far the best car shopping experience. Will come back when my lease is up and will recommend my family and friends. Thank you guys!
Leased my first Mazda, CX-30 with Jonathan. He did a great job getting what I needed and thoroughly answered all of my questions throughout the process. He was very straightforward while maintaining a charismatic and pleasant attitude through the experience! Highly recommend.
I had an excellent experience with the entire staff I interacted with at Sansone Mazda. Mya, Nabeel, and Rick were professional and helpful the entire way through from setting up an appointment, test drive, and financing a vehicle. I didn’t feel pressured to walk out with a car. All questions I asked were answered in professionally and all employees appeared to actually enjoy their jobs. If anyone is looking for a new Mazda this is a good dealership to shop with.
Nabeel Hafeez was our sales associate and we couldnt have had an easier more streamline experience. One of the fastest lease agreements Ive ever come to. Look him up if you plan on stopping by ! ✌️
We were helped by Francois. It has been the most smooth transition ever. Everything was explained correctly I didn’t feel like I was given the run around. The bagels and coffee were a plus. We were able to drive the vehicle we were interested and it didn’t not feel forced.Very happy!!
I worked with Thomas Radwanski and he was pleasant and easy to deal with. Helped me get a great deal on a great car despite the current shortage. Very happy with my experience.
Great salesman go see Jonathan he will take good care of you. Highly recommend
So glad I went to Sansone Mazda!! I’ve been to multiple Mazda dealerships and none of them compare! I dealt with Richard Aguirre and he made the whole process so easy! He was able to find me the perfect car within my budget! Very knowledgeable, friendly and helpful.Highly recommend and will be coming back for my future cars!
I am a first time Mazda owner and this dealership worked with me the best they can to help me get what I wanted. My salesman Nabeel was great and worked with me one on one to do whatever it took to get me the car I wanted. Definitely would recommend this dealership.
We are a Sansone family since 2010. We’ve leased 4 Toyota’s but this was my first time shopping for pre-owned. Tom Radwanski took the time to help me find exactly the right car for my daughter. He was extremely helpful and patient! He made sure everything went smoothly and I even ended up walking out with a better deal than the original quote! This was an excellent experience from start to finish and Tom even called a few days later to make sure everything was great.
Thomas Radwanski was extremely helpful and knowledgeable in our search for a new car. He made the process very easy and we’re so happy with our new CX-5. Thanks, Tom!
Worked with Nabeel Hafiz & Anthony Torsiello to get my Mazda and it was a great experience. I came in with a budget and we were able to stick to it and get a beautiful car I am very happy with. Took all of our needs into consideration and we’re very patient when it came to my indecisiveness LOL Made the whole process very easy exciting and enjoyable
After many painful trips to many car dealerships in search for a new car for my son, we came to Mazda. We had NO expectations of getting a car let alone 2. We were pleasantly surprised with the professionalism of Nabeel Hafiz. His customer service and knowledge of cars in general was above and beyond! We got a new Mazda 6 for our son and a Mazda CX-9 for us! Total win win. I highly recommend coming to see this dynamic young man!
Nabeel was super friendly and made sure our experience was as seamless as possible. I’d be glad to come back for such excellent and straightforward help. Thanks, Nabeel!
Updated review after 4 weeks of experience with the dealer:Although I had a pleasant experience with sales person and service, overall, I like to give 2 star for this dealership.My temp registration has expired and i have been calling the dealership for permanent registration card and plates. Still, no clue when I will have them. At the point, I dont know whether the DMV point of contact at this dealership is careless or DMV it self taking their own time ? I am not getting clarity on either one of them.(Original review: Thomas Radwanski is an excellent sales consultant. Pleasant personality with easy to communicate and knowledgeable. Took care of all the paperwork for my purchase).
Went here today to shop around for my first car and explore my options. I explained to the salesman I just wanted to explore my options and I have a price range. He showed me a car triple the price I was looking for and I said I wasnt interested anymore because the cars were out of my price range. I tried to leave and the salesman got very aggressive saying Im not showing him respect by leaving and not buying a car and that hes going to lose his job now because of me. I was looking for a car cheaper than any that were offered, he could have told me from the beginning that I wont find what Im looking for there instead of making a scene and trying to force me to lease a car. Way too aggressive and unprofessional.Update: a day later a representative contacted me and left her direct line to call and apologized and offered to show me cars in my price range. She offered great customer service.
Excellent customer service! Went to Sansone Mazda with my mom to text drive the CX-5 and even though we told them we weren’t buying now they took time to explained all the features and offer us a great deal. Thank you 🙏🏽
I recently leased a 2020 Mazda CX-5 and my experience was so easy and quick! The employee, Jose was awesome, patient, very professional and thorough as it was my first time leasing. He guided me step by step and I couldnt believe how easy the whole process was. He broke down all the fees and taxes, (and there were NO hidden fees.) I got a great deal and I left with a beautiful car within a very short period of time. Thank you Jose and thank you Sansone Mazda for my beautiful car!!!
Got a great deal. Jonathan and Anthony were extremely nice and did a great job. Would absolutely recommend this place to anyone.
Jonathan Roman was very helpful as a sales associate. He was able to guide us and negotiate with us and helped get us the best deal possible. Highly recommend!
I recently purchased a vehicle with Sansone Mazda. From the very beginning the level of service and appreciation set them apart. After having a negative experience with a dealership in Jersey City I decided to try Sansone. I was lucky enough to have Jennifer Nazario taking care of me throughout the whole process. Her expertise, professionalism, patience, and positive energy ultimately helped me find the right vehicle.Special shout out to Rosie Ramirez! She treated me like family and really made my overall experience stand out. You guys have a wonderful energetic family at Sansone Mazda and I commend you for it. Wonderful job! And again many thanks to both Jennifer and Rosie!
The past couple of months I have been really interested in trading in my lease for a Mazda CX-30 which has led me to Sansone Mazda. Coming into the dealership I can tell all the cars are in excellent shape. I was helped tremendously by Jordy, and Anthony. They helped answer and questions or concerns I had and provided me with an amazing deal that I am sure I would not have found any where else. I recommend Sansone Mazda if your in search of a new or used Mazda.
Just purchased a 2021 CX-5 it drives amazing. I loved being able to see different brands in the same location. Great service, Francois helped us and we were able to drive the car we wanted to test.
I’d like to retract my previous statements about this dealership and the entire sales team. My wife and I purchased a Mazda CX5 2 months ago, and we were told to expect a check in the mail for our trade-in. As of now, our sales rep is on vacation, no manager has been able to help, no email or phone call has been replied to, and no one has been able to give us an answer. This Mazda Sansone team keeps giving us the runaround and is not keeping their end of the deal. My wife and I expect a solution as soon as possible.
I had pleasure of closing the deal for my first car (Mazda CX-30) with sales consultant Thomas and sales manager Anthony. Both of them were very professional and negiotated the deal with me and catered all my requirements so we can coclude a very good deal. Ill be happy to recommend sansone mazda to others too
Richy was absolutely amazing, We were able to get our new CX-9 for a great price !
Nabeel was fantastic! We had the best experience with him and are so happy we walked in and out with the car we wanted at the best price. Nabeel was thoughtful, patient and all around a fabulous partner at this dealership.Highly recommend stopping by and asking for Nabeel if you’re in the market for a Mazda.
We worked with Jonathan for our new car. He is very intelligent, kind and nice person. He explained all the car features very well. He went through all our questions very thoroughly and cleared our doubts. We were very pleased having work with him for our New Mazda!! He will be our Go-to person in the future at Mazda!
Great service! John worked hard to save me money!
Orlando Díaz helped my daughter so much ! He was sop helpful ! My daughter got her dream Mazda !! She is so happy . Thank you so much and to your boss as well!
Nabeel was professional, friendly, and transparent throughout our entire purchase. Nabeel went above and beyond for us to ensure we were satisfied and clear with our purchase. Love Sansone Mazda and hope to return again for our next vehicle. Great job Nabeel!
Thomas has done excellent job and he has explained all the features in car very well.
Nabeel was a great salesman. Showed the ins and outs of the vehicle. Got my app set up. Made the experience feel very comfortable.
We arrived to Sansone Mazda to look at the CX-3 and CX-5. It was VERY disappointing to see all the employees look at my mother and I and not assist us at all. However, when some Caucasian people arrived they IMMEDIATELY assisted them. My mother and I, Black women, were ignored. I’m very disappointed to be blatantly ignored like this and it’s impossible to see how it’s not connected to race. Do better.In addition to that, some customers who were there said this place towed their car after they purchased it. I’m unsure of the validity of this, but that’s just a note to make.As aforementioned, the lack of assistance of Black women at this place in 2021 is not just disappointing, but unsurprising given the lack of diversity I saw among the employees. They were all Caucasian men and ignored us. Do better!
If you want to buy a Mazda, come to this dealership. And ask for Tom Radwanski. Not only will he hook you up with a great car, but hell also give ya some great stock tips!
Great experience! Thomas Radwanski (Tom) was very pleasant and personable. He had excellent knowledge of the merchandise and helped me get a great deal.
Super professional and friendly group here. Tom got me a great deal on a Mazda 6 Carbon Edition Turbo. Quick and efficient as far as paperwork. If you’re looking for a Mazda, this is the place to go.
Did business with Jonathan Roman today and I have to say it was amazing! Got me an awesome deal and got me what I wanted, will be referring my friends and family to him.
Started my first lease here at Sanson and our salesman Rich took us through the whole process and helped me choose the perfect fit! Love my new car and totally recommend!
Thanks to Jhon and Anthony for they attentions and excellent price.
Great purchasing experience. Anthony and Nabeel took care of us and got us driving home in a new Mazda! They will do everything in their power to help you out in a most polite and professional way.
Great experience, smooth and fast process. Excellent customer service and friendly sales representative Nabeel and the whole entire staff. I’m very happy with my new car 😊😁
Richard A. was extremely nice and patient. We had a great time at Mazda Sansone.
Nabeel was excellent in his sales delivery and sales interaction. He was very engaging and supportive to our needs economically and otherwise. We have purchased many vehicles over the last few years and Nabeel has been one of the best salesmen we have encountered. Definitely will be back!
Great experience thanks to Jonathan! Very nice people and very happy about my brand new car!!!!!!
I had the pleasure of working with Nabeel when looking to lease my first car. He was super helpful and worked with me on finding my perfect budget. I had a great experience as a first time buyer and would definitely recommend and revisit him in the future!
I wish I could give more than five stars! This was my first time ever buying a car. Nabeel made everything we needed work so smoothly. We came in with so much stress and our entire experience ended up being extremely stress-free. We had so many questions and Nabeel answered every single one of them in full-detail. He spent so much extra time with us to make sure we were comfortable and really taken care of. I really could not ask for a better person to help me through this experience of buying a new car for the first time ever!We are now life-long customers thanks to Nabeel!Thank you again!
It is a shame an experience is ruined by a companys culture and exploitation of the market. Our sales person was kind and personable. He took his time to show us the car and give us a test drive, being mindful of our time and needs. Nonetheless, at the time of negotiations, every went astray. Exorbitant documentation fees and dealer added accesories which where not disclosed in the ad or optional to remove. Inflating a used cars price to almost a new ones. They explained this as supply and demand. Well, from my point, they can stay with their supply.Edit: Will change me review to 4 stars thanks to the General Manager calling and taking the time to ask about my experience. He offered to be of disposition and help me ammend the negotations from yesterday.
Nabeel was wonderful! He made the process quick and painless! Worked with me to get everything I wanted.
Salesman could not meet our offer so we left the dealership. When we were leaving the parking lot the Sales Manager was trying to convince us to take their offer. Its only 5.00 more I asked him then he should come down since he is the multi million dollar dealership. He was bitter that we did not accept his offer and hung up on us lol.
Richie was awesome! He was very helpful and had the car waiting for us when we came here. Very helpful.
Thomas Radwanski helped us lease our Mazda! It was a smooth and easy process, great customer service!
Nabeel was an amazing sales rep. He made sure I was comfortable with my first experience in Mazda and we both came out winning. 10/10 recommend.
Nabeel made the experience super enjoyable, quick easy operation, he did a fantastic job!!!
I want to thank sansone auto mall and Anthony and Dany i had a great experience and I amVery satisfied with their service 🙏🏻😀😀
On Saturday, September 19, my husband and I brought our cars in to Sansone to turn in our leases early and lease new cars. We still had about a year to go on our leases. But, a few months back we started to receive letters and emails about turning in our lease early to get a better deal on a new car.We arrived at 9am and there were a few distractions (there were 2 separate staff meetings while we were there) even though we had made an appointment. We left at 1pm with 2 beautiful new cars.The next day, a message popped up on my dashboard that my air bags were faulty and I should have the vehicle checked. I brought my car in and had to leave it at the dealership for 5 days so the problem could be corrected(on a brand new car).Two weeks later, I received a bill in the mall for about $1,500., for early lease termination. If I had known that I would have to pay to trade in my lease prematurely, I would have waited until my lease was up. I was under the impression that there would be no extra fees or bills.I called the dealership twice to try to speak with someone concerning this matter and left a voicemail with finance(which was not returned) and was transferred to my salesman(whose voicemail box was full).I have been happy doing business with Sansone in the past. But, this makes me feel as though I have been wrong in trusting them.
Excellent Service @ Sansone. Tom Radwanski (Sales and Leasing Consultant) was awesome, extremely helpful, attentive and responsive. I would highly recommend to meet Tom when you visit their showroom.And also, I would like to thank John, Eric and Rick Dossantos (Business Manager). They broke down all the fees and taxes and there were NO hidden charges. At the end, I got a great deal and I left with a great customer experience and beautiful car. I would definitely recommend Sansone Mazda to my friends without any second thought..Thank you once again Tom and Sansone Mazda!!!
Nabeel Hafeez was so nice and patient! He made sure that I was given all the information I needed to be able to drive off the lot with a new car! He worked so hard to make sure all my needs were met and I’m so thankful.
So happy I came here and have never been happier with a car!!! After looking at a numerous amount of cars and being the picky person that I am, I walked into Mazda and I knew this would be the place I took my new car home from! Nabeel, thank you because without you I WOULD HAVE NEVER been able to make this decision. Every single person at this dealership went above and beyond to help me decide on the perfect car for me! I’m so happy to be a Mazda owner and am so grateful for Nabeel and his patience with my craziness and indecisiveness every now and then!!! Had an amazing experience and would never go anywhere else for a car ever again!! Thank you everyone at Sansone Mazda, you made this crazy gal very happy!
Just purchased a brand new Mazda from here, Thomas was very helpful and made sure I left with the perfect cx-5 for a great deal