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Review №1

Wow!! What an amazing experience! I drove all the way from North Carolina to New Jersey, to grab this Range Rover Velar! It was totally worth it and Justin was awesome! He was very professional, down to earth and made things happen! 5 Stars and counting for Prestige Auto Group!

Br
Review №2

Love this place! Julian was helpful and attentive to our needs. He helped my boyfriend get his dream car and we couldn’t be happier. The process was quick, easy and efficient. Thanks so much!

Ch
Review №3

Great Experience! I was looking for a BMW 3 Series. Justin did a good job walking me through the process. He listened to what i was looking for within my budget and willing to negotiate with NO PRESSURE. We were able to come to an agreement. Not only that but he was also able to close a sale for me before i had to be at a work meeting in 45min and i drove out of the lot with a new car and got to my meeting in a timley matter. Thats hard to find in many dealerships. Im very happy with my purchase and i would recommend them for your next car purchase !

Ra
Review №4

Great service from Justin! I bought my BMW X3 from here and I absolutely love it! No complaints at all. Justin was there to answer any questions I had and was super patient the whole time. Thank you!!

Pa
Review №5

I just recently went into the dealership to get my brand new car. Going in I knew what I wanted and Steven answered all of the questions I asked. He had all the paper work for my car, he was very honest about pricing. I highly recommend any new buyers or people buying cars in general to see him. Even after my purchase he checked to see how the car was running . He went over and beyond and for that I am greatful.

Ma
Review №6

I have purchased many cars out of state before, but never have I had this bad of an experience. The lack of communication was horrendous, and they wouldnt let me speak to a sales manager until I filled out a credit application. Reluctantly, after I did fill out the credit application, the sales manager texted me the details of the deal. Didnt even pick up the phone to call me. I had to initiate every phone call to find out what was going on. The best part was finding out the $6,000 in Fees!! I have never seen that much in dealer fees, that the sales manager would not even explain to me what they are for, and break them down. All he kept saying was non-negotiable. Very unprofessional, and would highly recommend to stay away.

to
Review №7

Just bought my 2018 jaguar f pace. The car looks feels and drives great. Julian was a great help in getting me my new car.

Ch
Review №8

Went in there to buy a 2019 Ram 1500 Sport and had a great experience. Justin came out to help me quickly and was really nice to work with. He broke down the prices so that we knew exactly what we were paying for. Great place to buy a car and Justin is a great salesman I highly recommend the dealership and him

E3
Review №9

I had a Great experience at Prestige Auto!.. I worked with Justin (sales person) and Gene, (manager)... they got me a great deal on my 2018 Audi! I will make sure I buy my next car from them as well!

Si
Review №10

Great service! Willing to work with us as soon as we walked in and was so helpful. Go to Chris, he’s the best and has great customer service. Will definitely help you find what you need and give you a great price. Will definitely be returning for future purchases!

Da
Review №11

Just had Justin deliver me an Infiniti QX60 all the way to northern PA (4.5 hrs away). He did a great job setting up everything with paperwork and organization. Justin made the process simple and I couldnt be happier with my purchase!

Sa
Review №12

Steven Is a great salesman he is very helpful We just purchase a Ford Explorer 5 stars all the way

Da
Review №13

Great service! Julian helped me buy my new E-class today and I’m very happy, thank you!

Sa
Review №14

The best car buying experience and easy transaction with the best sales person Luis Rodas

Ja
Review №15

Go to Steven Awesome guy loved his work great deals. I will buy again. Very honest and friendly. Very nice cars cleaned and detailed. 💪👍👍

Co
Review №16

We had a great experience at Prestige Auto Group. Justin is an awesome car salesman. He is very honest and helpful. Thank you so much!

*k
Review №17

Great people to deal, specially Steven, who is such a nice person to deal with, he made our process of buying SUV so simple and smooth,Now waiting for my title and registration to come.

Tw
Review №18

When purchasing my vehicle from Prestige I chose the buy from home option since I was located in Philadelphia and couldn’t get to the dealership. I worked with Christian and he got me together. Christian was extremely communicative and efficient. He didn’t have me waiting by the phone wondering how the process was going and hoping I would be able to get a new vehicle, he made sure that it happened. Christian didn’t drag his feet with sending me documents or getting me specific items that I asked for. He gave me all of his attention as if I was sitting in the dealership, despite me being 70 miles away. Christian also was able to get me same-day delivery so by the time I got off of work my new car was waiting for me when I got home. This was one of the best car buying experiences I ever had! When working with Christian I’ll always use the buy from home option. I didn’t have to lose my entire day sitting in the dealership and the service I received was still A1!

Ja
Review №19

Gabriel our auto salesperson was phenomenal. Very respectful, knowledgeable and most importantly NOT a pushy salespeople. We felt very welcomed as soon as we came in the lot. Helped us get the right price and we left extremely happy with a beautiful car! Thank you again Gabriel! We will be recommending our family and friends to purchase a car here with you!

Do
Review №20

Thank you Gabriel for your excellent service !

Ri
Review №21

Gianni and Julian were great! They helped me buy my dream car and made the whole process smooth! Great people and nice collection of cars. love my new Mercedes Benz!

Me
Review №22

My experience here with Julian was amazing . Definitely recommend.

Ap
Review №23

Gianni was awesome from the moment I walked in the door…LITERALLY. He was very helpful and patient with me being indecisive. He went above and beyond to keep me within my price range also giving me the car I wanted. If your looking to buy a car Prestige of Avenel is the same place to be! Thanks again Gianni!

Da
Review №24

Justin took very good care of me. The car I came to look at did not make me happy during the test drive and he sat with me, showed me others until we found something that I liked. He even drove to their sister lots to browse the other cars. He was very personable and I enjoyed my experience didn’t feel pressured to buy a car. Call and ask for Justin you won’t be sorry.

Fo
Review №25

Excellent online customer service. Got back to me right away and kept me informed regarding a vehicle I showed interest in. Very friendly and helpful

Ja
Review №26

My experience at this dealership was phenomenal. Steve P was my sales man and he was amazing. I just bought the Acura TLX And I love this car. If anyone decides to pay a visit at prestige auto group I highly recommend you guys check out Steve P.

Ro
Review №27

I had a favorable experience buying my vehicle at Prestige Auto Group. From the start, my calls were answered promptly and if I missed my sales rep, I got a call back in a timely manner. Speaking of my sales rep, Chris, I was lucky to have him. I went in guarded because I loathe salesmen but Chris was professional and personable at the same time. He was also patient, knowledgeable, informative, and what I loved most, gave me my space. He wasnt pushy at all and made me feel comfortable having time to think, and review/inspect the car. The car I seen online was the I called for and was the car I purchased; as Ive seen some reviews on other sites complain about carfishing or cars being displayed online but not there once they get there. I will be returning in a few weeks to get my wife a car from there also.

Sa
Review №28

I came to Julian wanting to finance my first car, and he did an excellent job at explaining everything throughly and quickly. He was able to get me the car I wanted, and I couldnt be happier. Thank you Julian for all your help!

sh
Review №29

Justin was my representative and helped me out a great deal!!! I have been through so much these past few days trying to find a car and he helped me into a bmw and I love it!!! Thanks so much

Ch
Review №30

Decent cars that are way over priced. Lied to me multiple times. Horrible customer service. Go somewhere else trust me.

Vi
Review №31

Julian took terrific care of me and helped me get the truck I needed. Great experience with everyone

St
Review №32

This is the most awful car buying experience I have ever had in my life the customer service was so poor, after I paid my down payment to register my car they called me back and told me I needed to pay an absurd amount. The car wasn’t even cleaned I drove all the way for CT I would never recommend buying a car from this place to anyone!!!! I wish I could return the car I bought!!

Au
Review №33

I’ve had about 5 cars in my life and this has by far been my best and easiest car buying experience.. Steve was super helpful and made everything go smoothly.. I recommend anyone to shop here and personally recommend Steve to be your salesman.

Le
Review №34

I was just driving by and seen the nice frontline and had to stop. I was greeted by Chris and it was the best easiest most comfortable buying experience I ever had. I highly recommend to go see Chris at prestige.

Be
Review №35

Steven best help for me approved fast

Sh
Review №36

Julian was great at helping my boyfriend & I with getting a great deal on our new to us 2018 Ram 1500! Couldn’t beat the service or prices!

Sh
Review №37

Steven was awesome! Very personable, respectful & knowledgeable. He made my car buying experience very smooth with no stress! I would send referrals without hesitation!

Ni
Review №38

Had the best experience at Prestige Avenel. Justin was friendly, personable, and worked with us to meet our needs. We are so happy to be leaving same day with our new GMC!!

ro
Review №39

I had a great experience at prestige auto group would highly recommend it to anyone looking for a car or suv. justin was helpful and patient working with us on a deal to get our car out the same day. very happy with our new suv. thank you everyone at Prestige Auto Group.👍👍👌🔥🔥🔥

Jo
Review №40

I came in looking to buy a truck. Chris hooked me up with excellent customer service. He didn’t waste my time trying to up sell on anything. I was in and out with the truck I wanted.

Ma
Review №41

Steven was amazing! He was knowledgeable, patient and thorough with me during the process of purchasing my first car. I highly recommend him. Great experience overall!!

An
Review №42

I purchased a car through Justin. He was able to provide excellent customer service and answered all of our questions that we had. The process was slower than expected, but Justin was very attentive to our needs nonetheless. Would recommend and purchase from here in the future

Ku
Review №43

Had a very good experience here purchasing my new truck. Quality vehicles at a reasonable price. Gianni was very helpful and described everything during the whole purchase.

ca
Review №44

Excellent customer service !!! Steve P made me feel like a local customer! Flawless car buying experience HANDS down!! Justin thank you as well

En
Review №45

Julian was great his customer service was excellent I will come back to him in the future

Ro
Review №46

Gabriel was our sales agent. We had a smooth and easy transaction. We brought home our new Mercedes GLE!

An
Review №47

Sales person Justin was a pleasure to work with, he made the experience easy and enjoyable. I gave him my requests and he delivered with exceptional service. Thank you Justin.

Ja
Review №48

Gabriel was amazing. He helped get the car I wanted. He was so quick and informative. I would work with him anytime and recommend you ask for him. You won’t be disappointed.

Le
Review №49

I bought my Toyota Tacoma off road from Chris N great salesman very clear and honest he does a great job definitely recommend him for any one looking to buy a car

Co
Review №50

Love my new Nissan Rogue. Came in and dealt with Steven. He was so patient with me and made the process very quick and easy.

Do
Review №51

The vehicle I was looking at looked and drove great. Stephen, my sales guy was nice. But the fees that they try to charge to buy a vehicle is pretty horrible. A $29,740 car turned into $37,588 with all the fees. They tried to charge $3000 in dealer fees, $800 for a Lo Jack that I didnt ask for, $1000 in doc fees (paperwork cost them $1K to do?), and a PSI fee for $500 that I dont even know what that is. They also were forcing me to finance the vehicle with them and I force gap insurance even after telling them I had my own financing. I sense SCAM at this dealership. They could of been trying to take advantage because I was a woman. I knew from first look these fees were not right though. Be careful dealing with this business.

Je
Review №52

Julian was amazing!! Kind, courteous and knowledgeable of cars. Thanks Julian!!! Highly recommend!!

Ho
Review №53

Julian took good care of me, got me the car I wanted for the right price. Will be back for my next car. Thanks Julian

Da
Review №54

I called last night for a BMW and they told me they could have me in the morning, when I showed up I was automatically greeted and directed to Noila. She made the car buying experience so easy and was completely honest with me. She explained to me every offer they had and even gave me advice from her own personal experiences. At the end of the day I bought the car and I was very pleased with the costumer service.

Jo
Review №55

I stopped by at prestige thinking about to look at some pick up truck, there was a 19 RAM 1500 Limited, that caught my attention. Next thing I was preapproved.....Love the truck love the people that work at the dealership highly recommend you guys will see more of me thank you

Ku
Review №56

I purchased additional warranty for my Audi 2018 two years ago. Last summer, I sold my car and since then I have been trying to get help from Dominic or others from shop. Absolutely no support and I almost lost $800. I dont recommend this place for any car purchase.

Sa
Review №57

Thank you very much Marcial and Justin! You did an awesome job and excellent in all that you do. You made my truck buying experience an easy one and put my mind at ease from beginning to end. You were very kind, respectful, professional, knowledgeable, excellent customer service and good at your job! Your company should do it’s best to keep you all! Keep up the good work!

Le
Review №58

I HAD A GREAT EXPERIENCE WITH JULIAN MURILLO at the Route 22 location. Julian took his time he was so patient and got me into the exact car that I was comfortable with. I will definitely send referrals over great business I am Thankful.

Fa
Review №59

Steven is the man this is my SECOND vehicle I bought from him . It’s a 2 hour drive for me to reach STEVEN but it’s worth all ur time … I respect he’s honesty and he def goes the distance for you … HONEST and straight forward ….. GOD BLESS U STEVE AN THANK YOU FOR UR TIME AN HELP as always !!!!!

Mo
Review №60

Shout out to Julian, really good guy we closed the deal at the most affordable price that fit my budget and credit situation. ask for Julian“RECOMMENDATION” !!!! 💯

Ji
Review №61

Julian was good at helping us.appreciated his help. 10/10 recommend!

je
Review №62

Great service! Please ask for Justin! I came in after reading the reviews online and happy to say the service was great!

Jo
Review №63

Julian was great, personable, and made us feel at ease. Fair on price. Good experience!

Is
Review №64

Steven... You made the entire process simple, transparent, and enjoyable!I really appreciate your knowledge, time, and customer service. I love my new vehicle!Steven you have a customer for life!!

Ra
Review №65

Purchased Infiniti Q50 for my daughter from Steven P at Prestige Auto. Highly recommend

go
Review №66

I came to this auto place looking for my dream car (infinity q50). I was a little sad due to the fact that the cars are sold very quickly. I thought I had no luck. My sales rep JUSTIN had one in stock and it was in fact my dream car just better then the original one I came for. The test drive was amazing. He related to my needs and answered all my questions. And I was not leaving with out that car . With my little error and trial Justin and his team made it possible to make my dream come true. When you visit prestige of Avenel JUSTIN IS YOUR GUY . - (thanks Ayonna Brown)

Er
Review №67

I bought 2018 dodge ram from Chris. It was a fast move, easy transaction and highly recommend him for future references. Prestige motors and Chris rock!!!!!

Ta
Review №68

I purchased a vehicle at Prestige Auto. My salesperson was Chris. My experience with Chris and Prestige was great and easy. I highly recommend Chris and Prestige. I got a good deal for a quality car.

Ny
Review №69

I brought my BMW from Steven, his service was fantastic. He assured he would take good care of me and that’s exactly what he did. He had patience which I very much appreciated

Al
Review №70

Julian Murillo took great care of me and made sure I left with the exact car that I wanted! Definitely will go back to him for my next purchase.

Ms
Review №71

The staff greeted us and were professional, but the dealership fees were high compared to other places. They were willing to work with us, but there werent many options in terms of inventory (which truly is the case in most places right now). However, the vehicle that my husband was interested in... when we asked for a Car Fax, we were given a report from another agency (as though we didnt know the difference)... and it still showed a major accident of disabling capacity, which wouldnt have made it worth what they were asking.

BO
Review №72

Thank you Chris for helping us purchase our beautiful 2018 jeep grand cherokee!! need a car go se chris !!

Gi
Review №73

Best car buying experience in years, Steven was patient and made it happen. Love my WRX

Jo
Review №74

I worked with sales associate Gabriel, and he was very helpful in explaining the process, fees, and the like. The only downside was that a 15.7k car ended up being 26k in total after fees and so on. This wasnt the fault of the associate; its the nature of the beast in Jersey, I suppose. Thats why I dinged a star.

Ma
Review №75

Noila was very professional(she knows her job)...I came in, saw what I liked, made the deal. No hassle no fuss. Everything was explained to the letter. So sneaky surprises at the end. Thank you for making car shopping EASY.

Mi
Review №76

I purchased my car in July and I have yet to get my spare tire, and Im still waiting for my plates. The young lady that I purchased my car from always has an excuse when I reach out to ask for this spare tire and other issues. Lots of ridiculous fees when we were discussing prices. If you could avoid this place, please do due to the unprofessionalism and the constant runaround Ive experienced.

Ha
Review №77

Justin is a great car salesman! Process was smooth & fairly quick. 10/10 would buy from him again. They have a huge selection!

Mo
Review №78

Chris was great!!!! Made my car shopping experience fast safe and easy. He even send me a Uber to get me here from Albany. Prestige and Chris rock!!!!

me
Review №79

Thank you Steven for making this a smooth transaction of trading in my car for 2019 Ram1500.

Ju
Review №80

Gabriel from Prestige Auto Group was amazing. Offers great customer service. He really understands his clients, and goes the extra mile to ensure his clients leave satisfied. I give Gabriel 5 stars for his patience, and professionalism. I recommend Prestige Auto Group.

Pa
Review №81

Very satisfied with my first car purchase and Gabriel couldnt have made it any better, great guy with great morals. Best salesman ive ever worked with and made the entire process as smooth as possible. 10/10 !

Jo
Review №82

Amazing car sales experience, Justin very helpful and can make it happen! Definitely recommend this place and Justin who can help you take home your next vehicle!

Ca
Review №83

Avoid this place. It is a scam.Reply to your reply: There is no rule which says you have to visit the place to review it. The review is based on my interaction with one of you employee over phone. This is what prompted me give the rating so that others can avoid the scam. I did not have time to write a essay about episode but since you replied I wanted the users to know it is a genuine review. Will it happen to other, not sure. But at least I did write my experience.

ja
Review №84

Massiel went above and beyond for me today, didn’t like the numbers while I was there so I walked away only to get a call back that she worked out a deal and got me the numbers I wanted and that were in my budget. Not to mention she delivered the car all the way to philadelphia for me at MIDNIGHT!!!!!!!…. On a Saturday! Overall was a great experience with her and I highly recommend her service when looking for a new vehicle.

Da
Review №85

I found a car on car gurus and contacted Prestige. Julian was very direct and transparent throughout the whole process. He allowed me to test drive the vehicle, view the interior and worked extensively with his management team to meet the monthly payment i needed. I greatly appreciate his efforts and would recommend Prestige of Avenel to anyone...

J
Review №86

Steven P from Prestige Auto found me the car I wanted.Thanks

An
Review №87

Julian helps me out with the car that I needed. Im so excited to drive my new car!!!

aj
Review №88

Had a great experience with there salesmen Gioani. there hidden fees were a little much but was able to work out a great deal.

L
Review №89

Came to the dealership because they had a vehicle that I was very interested in and when I got to the lot I was given the keys and got to see the vehicle up close and personal, at this point I really that I was going to be making a purchase.... everything was going well until we went in to looking at the numbers and the salesperson explained that the price that had the car listed for was the price they supposedly paid and that it wasn’t any profit in that price for them so he then list about 5 grand in additional fees that would be added on for things like inspection fees a lo jack systems and dealer fees plus tax and tag fees would still be added ..... needless to say I walked at that point...I should have know better then trying to buy from one of these small bait and switch dealers

Em
Review №90

Julian Murillo took care of me and my family. We are very happy with our highlander. I would 100% recommend!!

ha
Review №91

Steven - Salesman was very respectful, and polite one of the best car buying experiences I’ve had.

Fr
Review №92

Have to give a lousy review for a couple of reasons; first, I was told that the bank would pay for the extended warranty (which I declined during the negotiation) - they made it seem as if it was free, but it wound up on the agreement anyway - no other way to say it: the sales rep was dishonest.Second, I noticed that the tire pressure was low and sure enough after a few days, I found out there was a nail in it. When I went to have it repaired, the tire shop asked me for the lug nut key - called the dealership about it, since we were not given any key on the day of the purchase. Not surprisingly, they said they did not have one either. Big hassle.

Ad
Review №93

Prestige Auto group in Avenel is a great dealership, they are very friendly and helpful. Julian was AMAZING he was very informative throughout my entire purchasing experience and definitely felt trustworthy which is a big thing for me. I was able to get a very good deal for my purchase and I am completely satisfied, I would definitely recommend family and friends here ☺️

An
Review №94

Chris was great awesome human being do not hesitate to come to him he’s the best !

LA
Review №95

Julian Murillo. Did a great job assistant me to get the car that I like. He made it easy to understand the process. Great job.

Sh
Review №96

Gabe and Courtney were so on the ball, and easy to work with! Well worth the 6 hour drive!

Ta
Review №97

Chris was excellent, he called me early in the morning, I told him what I wanted, and when I arrived at 400 he was ready, and made the process the easiest car sale Ive ever hadHes an excellent Salman!

Ju
Review №98

Easiest experience I’ve ever had buying a car. Ask for Massiel. Couldn’t ask for a more positive experience. She was super helpful and super friendly. Great customer service.

lu
Review №99

Steven help me get my 2018 Ford F-150 truck Im very happy with it and would highly recommend prestige Auto and Steven thank you for helping me find the truck

fo
Review №100

Julian took very good care of me. He was honest from the beginning and made everything clear and easy to understand.You have an asset of an employee.

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