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Apple Lease Returns
13264 Research Blvd, Austin, TX 78750, United States
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Apple Lease Returns
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Br
Review №1

These guys are the real deal! Customer service and overall experience is by far the best I have dealt with. Ive bought too many vehicles in my day and I will continue to buy from these guys in the future. Worked with Gary months ago and just was not the right time for me. Came back recently and got in touch with Lance and purchased a beautiful truck. The entire process was flawless from start to finish. Very responsive and not pushy at all. In and out each time I was there. Customer service is underrated these days. This team at Apple Leasing is a prime example of how to treat a customer. 5 stars is simply not enough. Give these guys a chance and you will not look anywhere again. Looking forward to my next purchase and sending as many people their way as I can!

Is
Review №2

Really good experience. Daniel was extremely helpful in answering questions and getting me the most for my trade in. Most of all, I LOVE MY NEW RIDE! Thanks again Apple Lease Returns.

Ch
Review №3

I had the pleasure of buying a car from Gary at Apple Leasing. Take it from someone that hates buying cars and dealing with car dealerships, this was the absolute BEST experience I have ever had at a dealership! First off Gary was so nice and informative. He is just a down to earth nice person without pushy sales tactics. No stress easy going process. They gave me a great trade in for my car that was above average. We ended up going with a 2017 Honda Accord sport. Beautiful car with low miles at a wonderful price. Got a great unlimited miles extended 5 year bumper to bumper warranty with $100 deductible at a great price. I haven’t quite experienced a dealership this laid back and helpful. I highly recommend Apple Leasing. As for Gary if you go he will take care of you.

Ve
Review №4

I needed to trade in my compact car for a family SUV. I had been to other dealerships during the process and had the absolute worse experience. The minute I stepped in to Apple Leasing I was approached by the most genuine and honest sales person I had encountered during my search, Steve Rogge. He was super personable and explained everything to me clearly and honestly. The warmth he showed me and my family was indispensable and the smoothness of the transition of vehicles with Apple was incomparable. I will definitely be visiting them again for my next purchase.

Sh
Review №5

Steve Roggue and Cherrie provided us with EXCELLENT EXCEPTIONAL QUALITY CUSTOMER SERVICE...Hands down this was by far the best customer service ever...Steve literally went out of his way to make sure we were driving home in a new vehicle..Cherrie was very fast and knowledgeable with the paperwork...and the price of the vehicle was unbelievably affordable..so blessed to have went to apple leasing to purchase a vehicle.

Ka
Review №6

My husband and I had a great experience purchasing our new car. Steve Rogge was so helpful and accommodating. We live over 500 miles away from Austin and he made our buying experience enjoyable & meet us halfway to trade vehicles.

Br
Review №7

Team was amazing 👏, painless and fair and very polite and accommodating. Lance thanks for the opportunity to do business with you and Im sorry bad with names but the lady up front was amazing professional and swift. Would definitely recommend yall to anyone looking for a new whip lol🤘

Fr
Review №8

I stopped in to test drive a car in April and Steve Rogge made the transaction simple, smooth, and hassle free. Had a great experience with Apple Lease Returns and would definitely consider reaching out to Steve again for future purchases. Highly recommended!

Th
Review №9

My husband and I have purchased several vehicles, and it isnt a process that either of us enjoy very much. Today we purchased a Pre-Owned vehicle for our son from Steve R. It was an entirely different experience today than we have ever previously had. Steve was very friendly, laid back, helpful and fun! We cant see returning to a dealership again to purchase a vehicle. Thank you Apple for having top notch vehicles, and very reasonable prices. Youve won our business!

Te
Review №10

Gary was fantastic and made our car buying experience amazing. He wasn’t pushy, was super knowledgeable about the vehicles we were asking about, and the process of buying was seamless. Once we made a decision, we were in and out with our new ride in 15 minutes. Apple Lease Returns was recommended to me by a good friend and now I want to tell everyone I know about our experience! Arguably the best part? - We scored a great deal and their vehicles are priced fairly! Look no further for your new car purchase.

Wh
Review №11

In my search for a reliable pre-owned car, we came across the full range of the used car experience. Thankfully I found my way to Apple Leasing and it was by far the best experience I have ever had buying a car. I left with a great vehicle and a feeling of relief. Gary Hardy helped us out and made what can be one of the most stressful experiences, very simple and straightforward. I can not recommend Apple Leasing or Gary Hardy highly enough.

Ch
Review №12

Oh My Gosh!!!!! I cant say enough wonderful things about this place.... And about Steve and Sherry!! In all my experiences with buying vehicles....this was the easiest, fastest, nicest and most caring! There was no sort of back and forth and trying to bamboozle me with the price. Absolutely love this place and will send everyone to them!!! Thank you both for making my truck buying so stress free!!! You both are awesome!!!

as
Review №13

I really appreciate the service that Steve provided my family with. From viewing the vehicle to purchasing the vehicle has been by far the best experience my family has had when purchasing a car. No pushy salesman tactics. I highly recommend Apple Leasing to anyone looking to purchase a vehicle.

Mi
Review №14

Steve did a great job helping me with my purchase. He answered my questions and helped make the process easy! I highly recommend using Steve!

No
Review №15

The Un-Dealer Dealership - Im always hesitant to visit a car dealer to test drive a vehicle only because the visit is always marred by some overzealous sales person looking to fill sales quotas. You dont experience that at Apple Leasing and after buying and trading in 30+ in my life time this is only the second dealer Ive done business with that I felt like a respected customer.From the beginning of my email correspondence I got a great response from Gary Hardy, addressing my concerns and accommodating my requests for a buyers sheet prior to visiting the dealer so I would know what the transaction was going to be before I even stepped on the lot.When I arrived to actually test drive the vehicle, again I was treated with upmost respect by all the employees and felt extremely comfortable in their showroom. Gary literally handed me the keys and told me to take my time test driving it and checking it out to my satisfaction. No pressure whatsoever.Long story short, I was in and out of there in a little more than an hour and drove my new Jeep home. Ive been super happy with the experience ever since and trust me Im not the kind of guy that gives praise freely. This dealership deserves it especially if you want to take all the the hassle out of purchasing or leasing a new or used vehicle.Tell Gary that Christiaan sent you #happyappleleasereturnscustomer

Ry
Review №16

The people over at Apple Leasing are some of the greatest people to buy a car from. First- I am all about trust and they are very trustworthy. Second- they let you go at your pace. They arent trying to push a car on you, they just want what will work for you. We have bought 3 cars from them and each time I am reminded why I keep coming back to these guys. Look no further if you are looking for a used or new car in the greater Austin area!

Ja
Review №17

We traded in our Volvo for a Tesla and I will say this has been the best experience I have ever had with a Dealer. Steve Rogge was our rep and he is an absolute professional and will make sure you get the fair blue book price for your trade in as well as for the car you are buying. No reason to try to wheel and deal with these guys they give you the best prices right from the start. If you want an honest no haggle experience with people you can trust this is the place! Will be using them again for sure! Thanks Apple Lease, and thank you Steve!

Cl
Review №18

Gary did an excellent job selling us what we wanted with no hassles at all. Sherry did the same with the financials. Of the dozens of dealerships Ive visited as an adult, Apple lease Returns is one of two that I would buy another vehicle from, and feel good about referring friends and family for their own purchases.

Ti
Review №19

Absolutely love Gary and Jeff with Apple Leasing! We have purchased three cars here and I continue to send my friends!

Cl
Review №20

Start to Finish and even After Purchase great experience! Genuine people. Ask for Steve!

Al
Review №21

Steve Rogge was amazing and did a great job of making us feel comfortable and informed. So happy we purchased our vehicle here and had such a wonderful experience!

L
Review №22

Wow, last week I bought my first vehicle with a trade in. From the moment I contacted the dealer rep, I was blown away by their services. After contacting them, I set up an appointment after work that day when I saw the listing. As soon as I arrived I was greeted by Lance with a smile. He knew exactly what I was looking at and gave me the keys for a test drive. He then showed me some awesome features when I returned. After falling in love with the vehicle, I decided it was for me. Lance helped me every step of the way. From communicating with me over two days, to making sure the vehicle was detailed and ready to go upon arrival the next day. I arrived and was in there for 15 minutes before driving away in my 2016 Toyota 4runner! What an absolutely wonderful first car buying experience, I wish I could give more than 5 stars. Everyone in the office was friendly and helpful. Lance was easy going and extremely cool, I felt like he genuinely cared about my interest and wanted me to drive away with a smile on my face! Thank you Apple Leasing, and thank you Lance!

Am
Review №23

This was my first time buying a vehicle and Steve made the process very easy for me. The service I received from him was great, and he was very helpful with the entire process. I had been to multiple other dealerships but none of them had service like Steve. I would definitely recommend coming to see Steve to buy a car.

Br
Review №24

Lance made it incredibly easy and hassle free for us to get exactly the car we were looking for.

St
Review №25

I wish to echo the sentiments of virtually everyone on this thread. I had a superb experience purchasing my 2008 Porsche Boxster S from Gary last summer. The car still smells like new which is a surprise as it has 63k miles on it, but when I had left the key in the ignition over the weekend while the car was in my garage, it ran the battery down. Unbeknownst to me, the key fob was being charged which caused that issue!! My bad! Not knowing what to do, I called Gary and he rapidly dispatched Kevin who is part of the roadside assistance team. Kevin is another great guy who is a credit to the company. He arrived promptly and got things going again which is tricky with a Boxster. The fuse box needs to be jumped, one cannot simply charge the battery! Ill surely be a repeat customer once its time to trade the Nissan!

Co
Review №26

Great overall experience. Dealt with Gary (who had excellent customer service) to get a great car at a great price - Better than expected. We set everything up remotely and as I walked into the office, I was greeted with a warm welcome. All of the closing paperwork was prepared and Sherry was very informative and helpful in the prompt and seamless completion of the process. Would definitely recommend.

Gr
Review №27

I cannot say enough about the great people at Apple Leasing. I bought many cars from them. So when my oldest son inquired where he should go I was more than happy to recommend them.Joe W... one of Apples greatest sales employees got the ball rolling and we were out the door and no time. A smile on my face but a bigger smile on my sons 😁 thanks again Joe and a huge shout out to Apple Leasing.

Mi
Review №28

I just leased a new truck through Apple Leasing with JD Almond. JD made it an easy, painless experience and one that I controlled throughout. I spoke with JD a month ago to get some initial information and he was incredibly helpful but we were not ready to purchase. Once ready I reached back out to him and he had the deal done and car delivered to my house in 24 hours. Not only did I not have to spend hours at a dealership it was so easy it barely interrupted my work day. We will acquire all future cars with him.

S
Review №29

I want to thank Steve R. for his friendly and resourceful approach to sales. He made easy the process to purchase a car Thank you Steve!!!!

ph
Review №30

Had a great experience with Lance. It was a nice hassle type environment gave us the keys to the vehicles I was interested in and let us be. Still looking at other vehicles so I havent made up my mind, the overall experience was awesome.

Li
Review №31

We recently financed a used car from Apple Leasing Pre Owned. Stephen Rogge was great to work with, even though it was Labor Day and he was on his own, he made time for us and several other groups of people looking at cars. The entire process was smooth and much better than our previous car buying experiences.

He
Review №32

Easy process and congenital folks. Not the normal experience found in car purchasing. Highly recommended.

su
Review №33

I bought a 2018 Range Rover from Apple Leasing few day ago. Steve Rogge sold me the car. He was very friendly, honest and professional. Sherry Yunghans took care of the financial aspect.Thank you everyone at Apple Leasing and Returns.Surafel

Ke
Review №34

Just bought a new 2020 Subaru from Apple Leasing. Steve Rogge sold me the car. He was great answered all my questions made the process super easy. Sherry Yunghans took care of the financial aspect. It was easy. Not Ro mention the amazing deal I got.Thank you everyone at Apple Leasing and Returns.Kerry

Sw
Review №35

The best experience Ive ever had purchasing a car! Great relaxed and super helpful vibe from Gary. Worked with us and really felt like he was doing his best to get us a trade in offer we were happy with and the best deal on the new car. Not pushy and sleazy like you get from so many places. Honest and open with info during process. Exactly what car buying process should feel like, thanks Gary!

st
Review №36

I would like to say that Apple leasing has made our vehicle purchase one of the best buying experience we have had in a long time. Gary has been very helpful and on top of his game. Even went out his way to pick me up from my flight into Austin and followed up with me the next day to make sure I made it home safe. (about a 10hr ride). The vehicle was exactly as they described and the staff there was A+. Also would like to say, Sherry was just as helpfully as any. Thank you, Sherry and thank you Gary! We will definitely check with Apple leasing first for our next purchase!

Jo
Review №37

Amazing staff. Really easy experience. They weren’t pushy, were upfront about any imperfections with the car. Was in and out in less than an hour. They delivered the car to my house later after they detailed it.

Ka
Review №38

This place is awesome. Just purchased a car from them and I was incredibly happy with the whole experience. Very laid back, very honest. Would highly recommend coming to Apple for car purchases. Gary is a great guy and was very helpful!

Mi
Review №39

Great staff, always upbeat. They stand behind their cars. Each one is meticulously cleaned and looked over before they are sold. Scott is good people!

E.
Review №40

This place deserves a 10 ⭐ Deff 5 Star Everyone is amazing. Lance is the Man! HIGHLY HIGHLY RECOMMEND THIS PLACE!!!!!!

an
Review №41

This place is great the cars are super clean the staff is extremely friendly. And the cars have very low miles. They have a lot of very nice cars.

Me
Review №42

I recently purchased a $40,000 vehicle from this dealership, only to find out from the sales person that the STATE inspection was not completed prior to the sale! To top of it the car was filthy on delivery, inside and out, accessories promised were missing, and when I finally got through to meet the owner face-to-face to explain my frustration, he was rude, pompous, and everything in between, in his words “I was trying to jam him for money”! Yes, (Owner) Scott Crossett, I’m trying to jam you for things that should have been done already by you prior toy purchase of the vehicle. Stay away folks, even if the car seems like a decent deal, the end result may not be what you want.

Gu
Review №43

Love the service and prompt response. I was there only 15min to sign and drive. Im going back for another when time allows. Thanks Apple!

Mi
Review №44

Stephen was helpful even though I didnt buy a car he stayed in touch very professional you should go check out their Lots they have a few options and he seem to be motivated to get the deals

Jo
Review №45

Owner seems like good people.

De
Review №46

Very friendly nice place

Ti
Review №47

Gary was extremely helpful!!!

Information
100 Photos
47 Comments
4.7 Rating
  • Address:13264 Research Blvd, Austin, TX 78750, United States
  • Site:https://appleleasereturns.com/?utm_source=googlemybusiness&utm_medium=organic
  • Phone:+1 877-593-5797
Categories
  • Used car dealer
  • Car dealer
  • Car leasing service
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Offerings
  • Buys used goods:Yes
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