Been a customer for years. Lately the service has been slipping. Obvious service mistakes being made. Came in the other day and they not only misdiagnosed the issue they over quoted me and they included a $20 bike cleaning fee after quoting a full tuneup. And the brake pads didn’t need replacement. Seriously? Bring back the old service!!!!

If you arent requesting Max, youre doing it wrong. Loved this!

Unbelievably fast, kind, and affordable. Love this place and its honestly my first time ever going to a bike repair shop. They walked me through the repairs I needed and were done within the hour. Highly recommend.

This is the worst bike shop I’ve ever experienced. They are extremely bad at communicating and they didn’t take any responsibility for their mistakes and passed the labor cost on to the customer. I do not recommend this place and will tell my friends to take their business elsewhere.

So helpful and knowledgeable of bikes. I went as a walk in and was greeted as we walked threw the doors. I took a bike that was given to me in to see if it could be repaired. Unfortunately it was going to cost more than the bike was worth so I didnt bother having it repaured. I did purchase a couple of items for a furture bike purchase.

EPP was recommended to me by a roommate when I first moved to Austin. This was 2010. They were dismissive, condescending, too cool for school and totally ripped me off for a new chain and repairs. Didn’t communicate the costs and two different people told me two different prices. My first experience with boho Austin elites. Reading the current comments shows nothing has changed.

So glad pedal pushers is still here in Austin! I have been taking my bike here for repairs and love since 2009 and Lee and every person on staff have always been incredibly helpful and educational! Thank you pedal pushers!!! Ill be seeing you shortly!!

Friendly little bike shop. I was searching for information on Surly bikes and they were very helpful. Unfortunately they didnt have the size I was looking for.

Love this local shop - Bobby found the perfect bike for me, answered all of my questions, & outfitted it exactly how I wanted. Came with two free tune ups! Everyone there is down to earth & great listeners - not in a rush to get the sale and just do a great job.

Great guys! Worked with me on ordering the exact Jamis bike I wanted. Service is solid too.

I’ve taken my bike to 2 other places in town and they were unable to fix my slipping gears. The staff here looked at my bike and knew exactly what to fix, even before I told them what problems I was experiencing. They told me there would be a bit of a wait (3 weeks) to get my bike fixed and back to me. It was well worth the wait! I’ve had several tune ups over the years, but this place made my bike ride like new. They are reasonably priced and do meticulous work. I’ve recommended them to several people and I will definitely be returning for any additional work in the future. Thanks guys!!

Very happy experience with this business! It sometimes can be intimidating going into a shop when youre not an regular rider or know a lot about bikes. And this crew made us feel welcomed and supported the entire time. We needed full tune-ups and the staff walked us through the entire process. Although they were backed up, I thought the turn around time was appropriate. I am happy to have found this place and will definitely be returning to East Side Pedal Pushers for any bike work in the future. Good prices and GREAT staff!

Awesome location. Very knowledgable staff. I do have to say I will only use them for tune ups etc because they are a bit pricey but its worth it.

These guys were very helpful and knowledgeable I will definitely return!

I needed a spoke replaced. No only did they replace it, but they took the time to round out a flat part of my rim to make my ride smoother. Yeah!

Friendly and helpful staff. Top quality bike necessities. I’ve never left here disappointed. They always have exactly what I’m looking for.

Austins best bike shop, in my opinion. Ive been going here for 11 years and they always do everything in their power to help with whatever you come in with. There are usually some random used parts and bikes kicking around, and Ive had a few great finds. I recommend this shop to everyone I know.

Wasn’t able to walk out with anything, but received nothing but excellent service. Dave answered all my questions and gave me honest advice on finding the right bike. Looking forward to going back! The cats were great too

Excellent service. I’m driving through town and I needed to get an emergency shifter cable,. I pulled up before they even opened but they were so nice to help me out understanding that I was in a rush. When I’m in Austin this will be my bike shop.

When my fixie chain exploded cuz Im old, fat, and slow the Eastside team slapped a new chain on saving me from walking home and did it so quick I could still get my ride in for the evening. Good guys!

After calling multiple buke shops in the area this was the first place that actually had friendly employees. Gp was super helpful and friendly. Glad to know someone isnt following the trend of being an arrogant bike shop employee.

Friendly, affordable, awesome

These guys are awesome! Friendly and technically skilled. I came to them with a cross threaded crank arm that they removed and replaced on the spot. Would recommend.

I just got a new bike and the crank arm bolt came loose and bent. I stopped by this bike shop to get a new bolt and they were extremely friendly, understanding, and refused to charge me for the bolt. I will definitely be back. What a great experience!

For those who love bikes more than their Instagram

Excellent people. Always willing to help and knowledgeable about all kinds of bikes.

These folks were very fast and kind. I would definitely recommend taking your bike here!

Support your local bike shop!

Thank goodness for small shops. I called and they picked up the phone. They closed at 3 but waited a couple minutes for me. Thank you Eastside Pedal Pushers

Very goods service, they know what they are doing, I’m very satisfied with them.

Always friendly, never not weird. Cool spot in a booming location. Staff is knowledgeable and seem to know how bikes work. Lee helped me out with tires he didnt have in stock and since I dont shop online, this really made my day. Im happy knowing Ill keep spending money here.

I entered East Side Pedal Pushers Monday morning without a clue as to the proper bike for myself. Ben helped me out so much with finding the right size, style, quality, brand, pricing, EVERY detail I needed to know! The shop is super cool and they have a great selection of new bikes, used bikes, & TONS of accessories. Keep up the great work Pedal Pushers!

Only Great things to say about this place. Special shout out to David on helping me out with my first bike purchase. I was treated with great care and honesty and I couldn’t ask for a better place to continue to give my business to. Thanks guys!

The only place I trust with my bikes. They go above and beyond. Always chill dudes with fair prices. Nice selection of accessories and bike mods. They can also order you most anything they dont have in store. Cannot say enough good things about the pedal pushers!!

Dropped two bikes off: one for a build and my commuter to be tuned up. The commuter has literally never run so smooth. So ecstatic to ride that thing now. The build up was fantastic, the folks at the shop really helped walk me through considerations on fit. Even offered to have me back for a tune up even though I didn’t buy the bike from them. Really great neighborhood shop.

This place is great! The staff is very knowledgable and helpful. I have been in twice for flat tires. They are always able to fix the issue quickly and affordably. I will be back for all my biking needs. I highly recommend!

This is my favorite shop for basic commuter equipment and inexpensive repair work on common parts. They have the lowest labor rates of any shop I know, keep a stock of used-but-working replacement parts on hand, and have always been willing to let me use their tools if I want to do my own adjustments while waiting for the train.If youre looking for a practical, inexpensive bike to get you from point A to point B, this is your place. Id look elsewhere if youre looking for internally geared hubs, belt drive systems, featherweight racing bikes or other unusual and expensive gear... but for keeping your day-to-day transportation in working order on a budget, this is the best shop in town bar none.

This is a great hidden gem on the east side. Nice clean shop and helpful staff. Highly recommend

My touring bike needed a deep clean and new brake pads, and I was on a tight schedule. Despite being slammed, EPP got the work done for a fair price. Thanks yall.

Friendly and helpful staff. Would do business there again.

This place rules. So many custom (& basic) components, ALL such nice dudes, do fast & great work, reasonably priced - everything youd hope for in a bicycle shop. Have been there half a dozen times now and have nothing but praise.

Fair prices and knowledgeable staff. This is the way.

My go-to place for bike adjustments and repairs. Affordable and a great location, and the crew here can always help you out ASAP. Highly recommend them.

This place is awesome. The guys that work here are super helpful and never trying to sell you anything. This was such a great find. Very small but lots of stuff.

Awesome, knowledgeable guys. Took my bike in due to slipping gears, previous shop replaced chain and didnt solve problem. They checked tooth wear before jumping to replacing cassette and found teeth were acceptable. Cleaned gears, adjusted derailer, and tensioned cables. Bike works like a champion again.$$ Very reasonable $$

Amazing work and service. Even though I dont live in this neighborhood anymore, their quality of work and professionalism keep me coming back. Ive tried other shops out of convenience and was disappointed. They also helped design and build a bike for me that looks awesome and performs like a dream.

The staff was very friendly and helpful, they knew what I needed & were very knowledgeable about what I was doing. I will be returning to Pedal Pushers again because of their great service, and I will recommend them to everyone I know, that have any bicycle needs...👍

Good value, service work properly completed. Terrible location, hard to find due to non-existent signage, but that doesnt seem to deter customers; very busy shop.

I went in for some air in my tire..........very impressed. Friendly staff, humble and stocked with quality trust worthy products. A great shop! Thank you for your help!

This place had my bike fixed the day I dropped it off! And the price was extremely reasonable. Another place was going to charge me a ridiculous amount of money and didnt even know if they could find a wheel replacement. Come here for your repairs

Great service! Very helpful staff that want to help their customers get exactly what they need. They patiently answer any questions. Also gave me a tip about basic maintenance for my vintage bike.

11/19/17 - The technicians here are very knowledgeable, friendly and work with a sense of urgency. I will make this my go to for any cycle related circumstance & so should you!Shout out to the 3 guys working there today.

I like this place, I walked in thinking about what I wanted and got some expert advice on tires. Im really happy with the tires that were advised and they roll really smoothly but are hardy enough for Austin glass-ridden bike lanes. Labor was cheap too

Excellent local shop!! Not knowing much about bikes and gear they were very extremely patient and answered all my questions! Made me feel very welcome and am definitely going to return for future needs!

First impressions matter. I called to ask if these guys could help me figure what would be best for commuting as I know nothing about bikes. The guy answered with one word: Probably He didnt bother to ask me what I was looking for, he didnt invite me to the shop, he didnt say anything else at all. I have permanently taken my business elsewhere.

Took my Mountain Bike in because some of the higher gears slip, Alex got to work on it immediately. I thought for sure I was gonna have to leave it overnight. This is the place to go if you want to get back on the road asap. Friendly staff that go above and beyond at very reasonable prices and they had the part I needed (New Cassette) in stock.

They fixed my bike in 5 min. and were very reasonable. Ive been here twice and was very satisfied each time. In my case the chain guide wheel fell off and disappeared.I was dead in the water so to speak. So I put it on the bus and walked it a couple of blocks and like I said they fixed it while I waited ( they have used parts on hand ). So if you break downtown they are close to the eastside of I35. They also have a tip jar for pizza, cookies, soda, etc.

I just stopped this afternoon to have some adjustments done after Id done a frame-up rebuild of my bike. Carl quickly worked out the kinks in the shifting that I hadnt been able to correct, and gave me some advice on other improvements that could be made.The work was done quickly and Carl and the other person there were really personable. There was no upselling, just advice on what could be done next. The price charged was very reasonable.Ive been here several times before and have nothing but good things to say about this great neighborhood shop.

The staff is extremely helpful and very knowledgeable. they have a wide selection of bikes and biking accessories. i would recommend anyone to go here. they helped me pick out the perfect commuter bike. thanks guys you are great!

Took my bike in to get a spacer, the brakes tighten, and the handle bars fixed. Quick turn around and a fair price. Very down-to-earth folks. Id recommend them to anyone.

Recommended to us by a local. We rented two good quality bikes here for reasonable rates. Service was friendly and helpful.

Love this place. Fast friendly service and affordable prices. Lee takes care of all my bike needs.

Just started riding again after about 15 years. Eastside has made me feel super welcome, helped tune up my bike and tweak things to make it more comfortable, hooked me up with what I really needed tool-wise at and excellent price, and taken the time to answer all my questions about riding in a new city (Just moved to Austin recently) This is the kind of local shop you want to go out of your way to give your business to!

Bought a new Bike from these guys, very helpful. Excellent shop!

Nice guys, behind the coffee shop. Entrance is through the gate and on the left

Although this shop isnt easy to find unless you are a regular metro rail user (in which case the next to last stop in downtown Austin is directly across the street from the shop) this place not only had a great Austin friendly vibe but the guys running the store front/maintenance room were more than helpful in solving my problems. I thought I was going to have to buy a new tire, but dude pinched the tire and fixed it on the spot. I also had a stripped crank arm and instead of charging me for a new full 3-piece crank I was offered simply the one piece I needed for an affordable quick fix. I was out in ten minutes riding again. THANKS AGAIN GUYS! and to ANYONE looking for a less corporate and more local shop with anything you may need on a bad bike day. This is the spot.

It was pretty awsome i had called in advanced to see the wait and was told it would be quick for a new tube and replacement when arrived i was greeted in a mellow fashion the tube was replaced quick with a new tube and aired up even did a quick adjustment to my front wheel which had a disc break and was told it will take a while to break in was a fair price also i cant remember the name of the employee who did the labor thank yall will definitely come back again.

First impressions really do make a difference. I was so pumped to go here and chat with someone about cycling, and gear, and hopefully get some tips. It was slow, and there was someone at the front and when I walked in, that person proceeded to blatantly ignore me. Im not one to fuss, so I waited. What briefly saved my opinion was when I finally was greeted, mind you, by someone else in the shop, who came from the back to compensate for the lack of customer service skills their fellow employee obviously was displaying. He chatted with me and answered a bunch of my newbie questions. Made me, for a second, feel a part of the community. While speaking with him, someone came in behind me and silent bob immediately jumped up and asked if he could help. If thats not annoying, I dont know what is. Mind you, I was going to get my bike serviced here, and now, probably never going back. Shame.

Im not what you would call a cyclist but I do genuinely enjoy riding my bike. When I need a tune up and someone to check the tires, I went bvb to Eastside Pedal Pushers.Its a small shop on east 5th street with about 3 or 4 people working at a time. They are all serious cyclists. I dropped off my bike on a Sunday morning and had it back by Tuesday. Easy.

Lee and Fry and crew did a complete overhaul on my GFs 1967 purple Schwinn Hollywood townie adding new purple rims and WHITEWALL tires !!! It looks fantastic 🚴‍♀️

Top notch, quality service. Hands down best place in town. If you love your bike, trust these dudes.

My go to shop for quick fixes. Always get quick and great service.

I went to ESPP for help with a tubeless wheel conversion on my mountain bike. And, though it was in pretty good, I added a truing since the wheel was in the shop anyway.The dudes at ESPP, especially Carl, were very helpful. They got it sorted out quick and the bill was much less than expected. Been riding tubeless on that wheel for a month or so now and no issues.Nice guys, technically competent and low prices. Whats not to like?

Love this shop. Super friendly and helpful with anything you need for your bike.

Last fall, i took two bicycles that had been sitting out of service for way too long. flat tires, glitchy gears, etc. i was afraid service would be expensive and would take a while. nope! east side pedal pushers fixed up both bikes (while i waited a few minutes) and charged me just a few bucks each. cool guys and they love bikes. take your old bike over and theyll fix you up too.

I was extremely hesitant to go into a bike shop for the first time. I bought a bike from Craigslist that needed a lot of love. These guys gave it just that! Lee is amazing! Not only did he make me fee comfortable but was very accommodating and detailed when explaining all that needed to be done.My chain was having issues during sxsw and when I brought it in they took care of me immediately, and didnt charge since I had been in a few weeks prior.Thank you for making my bike dreams come true!

Phenomenal staff and team. They did an excellent job on my bike, these guys are the only team I’ll visit when I need a tune up on my bike.

Staff was generally nice, however they seemed very critical of my older bike. I spent $45 to get the breaks fixed and when I got it home the breaks were getting stuck shut and the back wheel was on crooked. It did not seem as though they checked that it all worked before they gave it back to me. TOTAL waste of money. Had to take it to a different shop to get the back wheel and breaks fixed all over again, and the other shop charged me half the price. Outrageous, wish I had my money back.

I go to this repair shop all the timegreat personal servicethey never try to over sellI like working with a local company instead of a chain store

I had a good experience here. Thee yellow bike project reccomended this place. They fixed my broken down bike, for a fair price.

Good advice, good honest people that enjoy bikes and biking

Capable and fair, these guys are my go to for all things bicycle.

Always great and friendly service, and quality repairs!

Tl;dr: This shop is awesome and Chalo is the man.Very impressed with this shop and Chalos knowledge. I came in as a first time buyer and he answered all of my questions very thoroughly and patiently. I wasnt able to buy today but Chalo didnt make me feel bad about it and he answered my questions anyway without pushing products onto me. When I am able to buy, I will for sure be coming back to this shop.

Took my recently home built FUJI steel frame in. Im a DIY kinda guy for most things, but sometimes you gotta know when to hand things off to the pros. Rear derailleur adjustment is pretty straight forward, but I can never get the front derailleur adjusted just right. After David did the final tune of the front derailleur, the bike shifts like a dream and Im a happy camper. Picked up some illumination for added safety and I was back on my bike and on my way. Thank you East Side Pedal Pushers!Steve KennemerAustin TX

Found this shop through Yelp reviews, and called that same day. Dropped my bike off minutes later, and picked it up in less than 24 hours. They did a great tune-up for a great price, and even helped me figure out the wobbly bike-rack that was giving me grief.Ive found my bike shop in Austin!

Always polite helpful work with me fixing a old bike I purchase

Impeccable service each and every time I go here!

Great service, fast and friendly.

I thought i had a major problem with my chain/gears cause my chain kept popping off. so i decide to buckle down and finally visit a bike shop. ESPP just so happens to be the closest place to my neightborhood (Montopolis). I go in and i can instantly tell that they are quite busy. Every guy i saw in there had their hands greased up with a part in their hand, working on a bike. I look around for a few moments until a guy finishes up something and asks me if I need help. I tell him of my problem and ask if a tune up is what I need. He first explains what exactly is in a tune up and tells me it would be a 2 day turn around. I asked if thats how long it usually takes and he said they were slammed cause of people wanting their bikes ready for ACL, but he takes my bike anyway and puts it on the stand and says hell look at it real quick. He does some work while i look around their merchandise some more, a fair selection at decent prices. He calls me over a few minutes later and explains the problem. Makes a few adjustments and lubes up the chain and problem solved. Adjusts the brake lines and pads and fixes my seat and says im good to go. I didnt even need to spend extra money on a tune up and bike guy Fry fixed my bike for a small labor fee. I go ahead and buy me some glove while im there and make my way out. Super relaxed, absolutely no sales pressure, and best of all great pricing. If youre on this side of town, give ESPP a visit. Youll be surprised by this small bike shop.

Ive heard and read many good things about this place and know the owners sister though never been in because I didnt need a bike till now.....wow, was very disappointed with how i was treated...specifically from some dude named Trey/Troy? Dont know this guy, never met him in my life.. I was ready to drop a grand on a bike and i mean that day.....I walked in smiled said hey, whats up dude hows it going..im looking to buy a used or new bike, i commute about 38 miles a day and while I was speaking the guy really didnt really acknowledge me or look at me but noticed the girls walking in, cut me off and then said I dont have anything for you then brushed me off and started chatting with these girls...So maybe he was unimpressed with how i looked (not east side enough)???..Im original Austin, born on the east side, maybe thought i had no $ and was wasting his time?? He never asked me one question.. If this was my biz I would be pissed, 1) about how this shop is being represented, and there are many bike shops in town though i came here first.. 2) loosing a potential sale of a new or used bike. 3) loosing a potential $1K sale. This guy was just plain rude, and there were several bikes in the store my size... hes not doing ESPP any favors...Trey needs some treyning wheels..for real.

Lee- the owner is a great guy, hard working, quiet, very respectful and kind. Fair in all things.

Awesomeness Incarnate(!)...had a flat front tire and broken front brake pad...they did for less than $20.00 including parts...WHILE I WAITED(!!!)... We gotta support businesses like this(!)...BEFORE WE LOSE THEM!!! Get it?

Very friendly service. More road bikes than mountain bikes.

Awesome customer service, super friendly folks

Great customer service

Very good bike shop

Nice service & nice people!

Super helpful.

Tom was 👍 great