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Austin Auto Techs
4918 Hamilton Rd, Austin, TX 78759, United States
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Austin Auto Techs
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St
Review №1

Great service on my state inspection! Quiet clean waiting room and excellent customer service. I will be back for further repairs.

Fe
Review №2

Went to do a car inspection last week and the experience was as good as I had before. Fast, honest, and professional. Cannot ask for more and will definitely go back.

Ja
Review №3

Came here for an oil change, I was greeted by a kind front desk person who took my car in. They changed the oil within an hour. I will definitely comeback!!!

Ju
Review №4

These guys are super nice, super accommodating, and very professional. I have come here a couple of times for different things and always recommend this auto shop to others. This is the most honest auto shop I have ever been to. Theyll give you a heads up on things that they find with your car, explain the issue in detail, and leave the decision up to you. No pushy sales pitch. I dont take my car anywhere else, even if it just needs an oil change.

Da
Review №5

Very knowledgeable mechanics with great attitudes thanks for the professionalism guys!

St
Review №6

I came here to get a used car I was buying inspected. They were very flexible with scheduling an appointment; I called in the morning if I could come in at some point in that afternoon, and they said they can do anytime, as long as I called ahead 30 mins before I showed up. They worked reasonably quickly, and it was reasonably priced. They gave a great report, and even told me about something that I would not need to fix, but might be something a shop in the future would try to charge me to fix. Great experience, no trouble!

Ca
Review №7

Good dudes. They have been working on my Honda odyssey and Ford cmax for years. Always do what they say, no shenanigans.Highly recommend.

Wi
Review №8

Came here for the first time because I had a gift certificate and I would definitely recommend these guys!Getting an inspection was super easy. I called & made an appointment so they got me in right away. I had a break light out and they informed me and asked before they fixed it. I appreciate the courtesy and it was small price for convenience to not have to do it myself later! They had a cozy waiting room that was nice even though I didnt stay for long!Thank you!

La
Review №9

Great mechanics, honest and arent patronizing to women.

Ca
Review №10

Great service for good value.

E
Review №11

This shop always does a great job. The prices are good and the customer service is the best!

Le
Review №12

My car didnt get inspected .

ju
Review №13

Needed a state inspection and was able to get an appointment within minutes (nearby shop said it’d be hours and I’d need to leave my vehicle with them). They have a comfy waiting area with free coffee and soda. I was in and out in 10 minutes :)

Jo
Review №14

Super fast and convenient service at a very reasonable price. Ill definitely be coming back for my next inspection.

De
Review №15

I cannot recommend these guys more. They are some of the most honest mechanics in Austin. They have never tried to sell me more than what is needed and their work is excellent. Ive been to a lot of different mechanics in Austin, but once I found these guys, Im never going anywhere else if I can help it.

Je
Review №16

We always take our cars there for the safety inspection. Make an appointment first and youre in and out in ten minutes.

Da
Review №17

Reliable and honest, I’ve been coming to Auto Techs for over ten years and won’t trust anyone else with my vehicle.

As
Review №18

Great people, great service. Ive used them for about everything over the last 3 years and will continue to do so! Also decent waiting area.

Jo
Review №19

These guys are top notch!

He
Review №20

Great service and friendly staff.

Lu
Review №21

Brand new to the city and I could not be more than satisfied with the great customer service we received. Needed a state inspection and we were told we needed and appointment. Instead of them sending us elsewhere they booked us for an appointment within minutes. The process was so quick and price was great!! Highly recommended.

Ch
Review №22

It’s always a top notch experience for me here at Austin Auto Techs. They treat you right and go out of their way to make sure you’re happy. I highly recommend them.

Ja
Review №23

We have used Austin Auto Techs services for both our cars.We have always got excellent service and at very fair prices.I recently had a battery terminal replaced on my Pathfinder and I was stunned at the bill for $32.92 I was expecting much more. I highly recommend them for you mechanic needs.

Am
Review №24

These guys are great! I have been to them twice. Both times they worked quickly and told us the problem directly. Theyre great mechanics

Di
Review №25

Ive been a customer for nearly 7 years. I can trust this group to give honest information and make repairs correctly, or make them right. Just got my front brakes and control arms replaced. The car drives so nicely now! I read plenty of recs of Angies List before selecting them for repairs. And, Im happy to be adding one now! Craig, Mike and staff are good men.

Ed
Review №26

Super fast service, kind employees!

Ca
Review №27

Was able to schedule me for an inspection on the last day of the month. In and out quickly plus a super nice staff.Made a new customer 😁 will definitely be back

Pa
Review №28

My first visit to the shop was Monday 5/20 chose the business because of their excellent reviews. I was pleased with their quick service and the fact that they were courteous and honest. Will definitely return.

Le
Review №29

I dont do reviews unless it is a superlative experience - good or bad. In this case the experience was outstanding. Many reviews have said that these guys are honest and trustworthy, and they are most certainly that. But, the most valuable part of the experience is their willingness to get you the results you need. I came with several problems of which some were odd. They were honest when explaining what they knew and what the best options were. Also, they were forthright about what they DIDNT know. That was refreshing. We discussed the possible approaches to resolving my issues and made a plan. Special thanks to Mike and Alex for staying late on a Friday to explain everything in detail. I will be coming back without a doubt. Cheers.

Ja
Review №30

I have been using Auto Techs for quite some time for all of our family vehicles. They are always very up front with the repairs needed and there are no unnecessary costs.However, this week, they really amazed me! I was at work and had to drive to a meeting. When I tried to start my vehicle, nothing happened. I tried a jumper and still nothing. I called Auto Techs and they sent a tow truck out to pick up my vehicle. The tow truck picked up my vehicle at 2PM. Shortly after that I got a call from Auto Techs and they said I needed a new starter. Naturally, I felt like they probably would not finish the job until the next day. I was really surprised when they called me at 4:45 PM and told me the vehicle was ready. Job well done!!

Sa
Review №31

Ive been taking my car here for a couple of years now for oil changes and inspections. They are always friendly, fast, and Ive never had any issues with the quality of work they do. Its so easy to make an appointment and I can trust Ill be in and out within 30 minutes or so every time I go. I cant ask for a better experience - highly recommended!

Ka
Review №32

They were fast an friendly. They did not press me for repairs that I did not need or would not help, and gave suggestions. All the pricing was transparent. When my car died, they let me know that it was the best option to just let it go instead of dragging things out, and even offered to give a mechanics opinion any future car I considered buying!

Be
Review №33

A couple of years ago, I had trouble syncing my phone to the car bluetooth and stopped by Austin Auto Tech to get some help. A very courteous employee took care of the problem in short order. So, when it was time to get an oil change and inspection done, I decided to let them do it. The staff was very hospitable and service was detailed and prompt. They have a very nice waiting area and the charges were very reasonable.

So
Review №34

Great service, honesty and fair pricing for good work

Fe
Review №35

Cheap, fast, effective.I came in to get an inspection and get a tire patched up. I gave them my things, sat in their back room with Maury on the TV, put headphones in because Im not that kind of guy, and 30minutes later they called me up and everything was done. The time flew by as fast as that sentence ran on.

Ra
Review №36

Very knowledgeable and efficient. Extremely honest and very customer-oriented. Pricing was quite reasonable. I have never experienced this attitude from any auto technicians in the past. Highly recommend Austin Auto Techs! You will not be disappointed.

Lo
Review №37

I have been bringing my cars here for two years. My friends also all use this place. There have been several times that they saved us a lot of money by making a simple repair or cleaning on something that they could have charged a lot of money to replace. They are excellent communicators, straight forward about their appraisals of a situation, and trustworthy in their recommendations. I always feel like Im talking to someone I know when they call me.

Al
Review №38

The staff were friendly and very knowledgeable. I would highly recommend utilizing their services. I was referred by my brother in law who stated his satisfaction with the quality and pricing of repairs done on his truck.

Ja
Review №39

I had a timing belt replaced on one occasion and a sensor replaced on another occasion. They explained things to me fully and the prices were better than other options I researched. Thanks.

Bo
Review №40

Austin Auto Techs offers great service at a fair price. They recently repaired my car for a fraction of the cost quoted by another mechanic, and they resolved the problem. The service is quick and reliable. I highly recommend them.

Na
Review №41

The staff are very thorough, professional, and friendly. Ive taken my car in for routine maintenance multiple times and I have never felt overcharged or pressured to approve unnecessary work. The people here are very honest and I appreciate how straightforward they are! Thanks!

Cr
Review №42

My kids and I have become loyal customers of the true professionals at Auto Tech over the past few years. Theyve worked on all of our cars/trucks and will continue to be our go-to shop for all of our auto needs. They are consistently fast and thorough as well as a pleasure to deal with. Theyve proven to us that we can be confident in them -- over and over. They stand behind their work - no questions asked. They give complete estimates up front -- which they stick to. Auto repairs are no fun ever but they are much less painful for us with Auto Tech. Highly recommend that you give them a try.

Al
Review №43

First time visiting today and was impressed with how quickly I was taken care of. Staff was friendly. Looks like they do other work as well. I will definitely come back and would refer my friends/family here!

Aa
Review №44

Always excellent service, speedy, reliable and never any frivolous recommendations of unneeded work.

Ad
Review №45

I love Austin Auto Techs. I explained that I needed their help in diagnosing an issue with the AC on my 2007 Suburban. They did exactly what I asked and only charged me for the AC service and the refrigerant used. Its my new favorite shop. They listened and did what I asked.

Ch
Review №46

Auto Techs does a great job on all of our family cars. I completely trust them to tell me the truth and not try and sell me more than is needed. Weve been using Auto Techs for over a decade and highly recommend them for the quality of their work, integrity and honesty.

Mi
Review №47

I bring my car here when I want it fixed correctly. The mechanics are trustworthy. They are willing to explain how and why they did what they did. I usually communicate with Mike and Craig, and they are both very professional. Oil changes are usually a little high in price compared to other places around, but these guys will actually take care of your car.Superior customer service. Reliable fixes.

Ka
Review №48

Been seeing the guys at Austin Auto Techs for almost 7 years. Theyre honest and do great work - even though Ive moved out of the area I still bring my vehicle to them. Highly recommended.

Sa
Review №49

I have been going to this place since it had another name, and have continually had amazing experiences. Everyone Ive interacted with has been friendly, helpful, and quick. Ive never had even a disappointing experience with them. They seem to have handled their growth over the last 10+ years with grace, never forgetting why they have become successful.

Na
Review №50

These guys are good. They’re fair, fast and, most importantly, really expert at what they do. This outfit is close to the old-fashioned neighborhood garage where your dad took his car as opposed to the cookie-cutter, big box mega places where the first option is remove and replace instead of fixing it right at the right price. They’ll get to know you and know your car. You can’t beat that sort of service.

Ju
Review №51

Its hard to find a mechanic you can trust. My brother and friend recommended this place to me and Im happy they did. Very Professional and trustworthy. Gives me some piece of mind when I need work done on my car.

We
Review №52

I was very impressed with the personal service and quick diagnosis and repair that Mike and his team did. I had my car in and out of their shop within 4 hours or so. And the prices were very reasonable. I would highly recommend them to my family, friends and neighbors!

St
Review №53

I have been using Austin Auto techs for over 15 years to service mine and my three daughters cars. I trust them to keep my daughters cars safe and in top running condition. It is wonderful to have a business you can rely on to be honest, fair and courteous to work with. I have recommended them to many friends, all of whom were happy I did!

VP
Review №54

Excellent service and fair pricing. Repaired engine misfire issues on my Dodge Charger. Its been running smooth since.

정예
Review №55

They are fast, responsive and courteous. I changed my battery there in January, but I had some problem with my car this month, and I had to change it according to an advise from Toyota. Even though The Auto Techs couldnt find problem with the battery, they respected the warranty and changed it without hesitation. They also have a comfortable waiting room with complimentary soda wifi, and TV.

Jo
Review №56

I was referred to Austin Auto Techs two years ago when I moved back to Austin. Since I have received awesome personal service with every visit, repair and maintenance issue, now I refer friends and family there. Honesty, integrity and dependability are prime ingredients in service at Austin Auto Techs.

Th
Review №57

I have been using Auto Techs for the last two years and have been satisfied with their service. I did have an issue in summer but when I notified them Auto Techs acted quickly to resolve it. As we all know it is difficult to find a reliable, trustworthy and reasonably priced auto repair facility, but this is definitely one!

Ri
Review №58

They were able to get me in quick and provided a great estimate of what needed to be done. They were not pushy at all and Mike was excellent with my questions. Would refer them to anyone in the area.

Ch
Review №59

Top notch experience. Outstanding technicians and mechanics. Had my Porsche ready in one day. Thanks, guys!

Am
Review №60

These fellas came highly recommended and they did not disappoint! Reasonable pricing, AWESOME service and they did only what was necessary. Ill be back! Thank you!

Ba
Review №61

I went there for state inspection. great price and great staff. State Inspection was done in 10 min.---I went there after a year. did the state inspection.got 10% discount for being loyal customer.it was very quick process (less than 10 min).

Je
Review №62

Always honest in the years weve been taking our cars here. Solved issues the dealers couldnt.

Jo
Review №63

Auto techs was our family mechanic for 5 years. They were an outstanding resource in caring for our cars. They would always follow instructions or drop off notes. They would call me up and patiently explain what they found. They would answer my push back questions and help me decide what was urgent and what was optional or deferrable. One time after they opened up the vehicle they discovered other work that needed to be done, but didnt have the part on hand. Later, when I got this work done, they didnt charge me for the labor of opening up the vehicle again. This helped me feel confident I could trust auto techs not to take advantage of me. Id highly recommend auto techs to be your family mechanic!

Er
Review №64

Great experience and service with Austin Auto Techs. Very trustworthy!

Ed
Review №65

Went in at 7am, gentleman at the desk kindly said they normally set appointments but took a look to see if there was an opening. Did paperwork that took 1 min and they took my jeep in immediately and I only waited for about 15 min or less. Very friendly, very fast. Ill be visiting for the next inspection.

Ja
Review №66

Great quick service and Fair price. I live in South Austin but work in north, So I like to drop off my truck at Austin Auto Techs when I still need my truck to Commute, and they give me a ride (3 miles) to work...Got my A/C repaired here in 2015 then after winter It no longer worked, I waited till I had a little money for repairs (August 2016) and brought it in. One of the gaskets they replaced last year was leaking so they replaced it (and recharges the coolant) at no charge.What unexpected great customer service!!! I will recommend AAT to any one up in the area!!!

Ch
Review №67

This place was great in every way! They offered me complimentary drinks in their lobby, gave me a ride to work, gave me a detailed and reasonable estimate over the phone (with multiple options), and did a great job. I am very satisfied with their work and have peace of mind because of their 12 month warranty. Would highly recommend this place.

ph
Review №68

The Auto Techs guys are A-Number-One! Professional, competent, courteous, honest, time-efficient, resourceful, neat, and clean! What can I say?! No vehicular regrets since I started working with them! Plus - an extremely comfortable waiting room.

A
Review №69

I was there with out an appointment for state inspection, even though they responded quickly and finished the inspection in 10 mins. very impressive. Cool staff

Al
Review №70

Great experience with these guys! Helped me with my Sonata recently. Pointed it out the problem, which was not diagnosed by Hyundai service center and found out it is covered by warranty. Highly recommend!

Na
Review №71

I would recommend this place hands down above the rest! I am clueless when it comes to anything mechanical. They could’ve told me anything and I would’ve fell for it.(referring to car trouble only of course) they were so so helpful. Thank you guys so much for your help🙏🏻💪😃

Ga
Review №72

The staff at Auto Techs always goes above and beyond in their service, good attitude, helpful, honest and reliable. They are everything you could hope for on a regular basis. My whole family appreciates them and wouldnt go anywhere else.

Co
Review №73

Great price, great staff, and the best quality of work in Austin, hands down. They are friendly, quick, knowledgeable and honest. Cant say that about most mechanics so Im very proud to say that about those guys. I wont go anywhere else!

Re
Review №74

I have been a customer of Auto Techs for several years now. I switched over from taking my car to the dealership for servicing because I was so tired of being up-sold expensive parts and maintenance. This has never been the case at Auto Techs. They are very honest about the service that needs to be done, they make reasonable recommendations and replace only what needs replacing. Ive driven in several times with blown out headlights and they didnt charge me for the labor. I really trust them.

Iv
Review №75

Friendly, fast, honest and on point. Called during work hours to see what the wait time was for an inspection sticker - was told I would in and out. Took my car in during my lunch break and was exactly that - in and out! Even had time to eat. :) Thanks guys!

Vi
Review №76

Mike and Chris are just the best. There are a handful of businesses where the quality is just top-notch professional, friendly and honest. Id include these guys, Chick Fil-A and Discount Tires as reliably good service places.

Ol
Review №77

They work fast and professionally. Thanks!

Cu
Review №78

I came here with a beaten up car after 2 horrible visits to the dealer. I needed a transmission fluid change and got done in about 1 hour-ish (which is exactly what they told me). They also inspected my car since I had the engine light on a few days ago. Overall was good. They found out there was a problem with my brake which the dealer couldnt find. I greatly appreciate that and will come back and have it fixed soon. My car function really well after the fluid change that cost me not even half of what the dealer might charge me. I was so happy and will definitely come back as well as recommend to anyone in Austin to have the car serviced here. Nice staffs. Excellent service. 5 star for the first time experience!!!

Th
Review №79

Called to get state inspection done...had to wait a couple days but made an appointment early in the morning. Was in and out in 30 min or less and was straight forward, easy, no surprises. Waiting room had fresh coffee, couple couches, and a TV. Would go back again.

Ka
Review №80

Very courteous staff, Ive been twice for inspections. I got in and out quickly, the waiting area is nice, clean, big TV, clean bathrooms, and they have drinks. I would definitely go back!

Ka
Review №81

Courteous and nice guys who work there. They work fast, keep in contact with you, and stick to schedule. I would recommend them to anyone in the area.

Da
Review №82

Service was great. New to Texas, I feel confident bringing my car to Auto Tech.

Iv
Review №83

This is the second time I go to Auto Techs on Hamilton Rd. in Austin.. and they delivered a superior customer service once again! The gentlemen that helped me were Mike at the front desk and Jason - the mechanic who worked on my car. Mike made sure all my needs are catered to and that I stay within budget. He was patient with my requests and very accommodating. Jason took the time not only to explain what was wrong with my car but to educate me on the issue at hand as well as on other, not problem-related potential issues with the car. I totally appreciate the attention and the great customer service - something that I usually do not associate with car repair shops. I will be going there for more work in a few days, so lets see if my excellent impressions will remain. If no edits to this review then that has been the case.Update: I called today expecting the same great customer service as always. Felt rushed on the phone and almost as if I was intruding. It made me feel guilty for asking questions. I scheduled, front desk person hung up as soon as I said thank you. I couldnt stomach being made to feel so unwelcome for bringing my business there. After I disengaged the call I dialed back and canceled my appointment. I dont think I will be returning there. The front desk person with the unwelcoming attitude was Mike.Five stars a year ago to two stars today. The only reason is the fact that in the past the experience was great.

Mi
Review №84

Great service, they knew what the problem was and got it fixed.. Nice waiting room. I will use them again.

Jo
Review №85

Super fast and friendly service for my auto emissions test. They have a very comfortable waiting room with Wi-Fi.

Pa
Review №86

Always good service…..on time and on budget. Friendly advice to be had there, too. A fine neighborhood place to take your car.

Ja
Review №87

Always professional, always accommodating, always great work, and never overcharged. I have been going here for over a decade and would never go anywhere else. Highly recommend.

By
Review №88

This is a great place to take your care if you want it done right the first time. A knowledgable and friendly staff. They will tell you exactly what is wrong with your car. They will even let you know if it is better to just scrap it and get a new one if the repairs will be too costly.

Ju
Review №89

Service is fast and employees are super friendly. I was in and out within 20 mins. Will for sure be going back.

Je
Review №90

I trust Craig and Mike to charge me fairly, never do repairs that are not required, advise me smartly, and communicate with me through the process...and they do, which is why I take all 3 of my cars there.

Mi
Review №91

Very quick, gave me a ride home, and advised me that I didnt need the brake repair I thought I needed. Very honest and reliable.

Cg
Review №92

They are like family. Give you the best deal and are very accommodating. Couldnt have asked for more. Excellent work! 👍👍👍

Da
Review №93

Great shop. Professional, friendly and good communicators. Would definitely recommend!

Vi
Review №94

I had travelled to Austin from out of town when my car started making a terrible noise. As soon as I arrived at the shop, Craig took a look at it and soon had it fixed it well enough that I could get home to my usual repair shop. Thank you!! (The free wireless Internet access in the clean waiting room was also very helpful.)

Ka
Review №95

I needed an inspection done for my vehicle and I was in and out in 5-10 min on a Friday afternoon with no appointment. Quick and friendly service and would def go back.

La
Review №96

Austin Auto Techs is a first class group of knowledgeable professionals that have provided exceptional auto maintenance and repair to me and my family for 20+ years. You can depend on their 5 star service for your auto needs!

Sh
Review №97

30 $ for a set of wipers blades of Toyota Corolla is just too much ... you can get them in 5$ each in Costco.. of course .. I did not know that and was in middle of my state inspectionGood service and it took 20min

Da
Review №98

Exceptional. honest. dependable. not the low cost leader - but fair prices for good work.

Jo
Review №99

Mika and Jason in the front desk are always helpful and courteous. They provide great work for a very reasonable price. Unlike other shops, they do not try to upsell you on unnecessary services or items which I really appreciate.

Ca
Review №100

Always is completed on time. Usually for less then the quoted estimate because they found the problem wasnt as bad as expected. Talk about honest!!!

Information
23 Photos
100 Comments
4.8 Rating
  • Address:4918 Hamilton Rd, Austin, TX 78759, United States
  • Site:http://austinautotechs.com/
  • Phone:+1 512-343-7711
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car inspection station
  • Mechanic
  • Oil change service
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:7AM–5PM
  • Friday:7AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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