Cashier was rude and had terrible customer service skills. The first person who attended me was great.
Amazing customer service! I came looking for a replacement blade for a grinder, I had misplaced it and need it with urgency. They had it! Problem solved. Thanks ACE Mart Supply ❤Update on the review regarding only the product quality:Actually the knife blade I got Chefs Supreme brand, replacement #10/12, didnt fit because it is made very poorly, the square hole to insert in the spining thing, had very round edges and did not go through. I really needed with urgency so I had to think of a quick solution that ended up doing a mickey mouse job, I ran to home depot to get a metal file to sharpen the round edges into a square, and then it fit and was able to use my grinder. CHEFS Supreme needs to improve its blades quality.
The store does have a very good inventory. The staff are all helpful and knowledgeable too. The only thing that prevented me from giving the place 4 or 5 stars was the prices. They are high for many items. So, depending on what you need, they might offer a reasonable deal or be outrageously high. Theyre definitely convenient and very good in a pinch.
First time there, and Im in love..Very helpful employee will definitely come back ❤️
Love buying supplies here lots of choices and good customer service.
I bought an electric deep frier and they said it has a 1 year warranty for $350. 9 months later it stopped working i went to them and they kept for 3 days and said they’ll either replace it, fix it. I went to them this morning at 9am and they were rude towards me, and one of the workers was angry and had very bad attitude towards me. He didn’t want to fix it or replace it for me so i took it and then left.
I use Acemart for my work. They are the best. Extremely helpful and they get you what you need. Easily 20 years doing business with them.
The staff is always helpful. The place makes me want to own a restaurant! Love the selection. Cant beat the prices (they even have Amazon beat!). Love this place
I have mixed feelings about Ace Mart. On the one hand, I like being able to find restaurant quality products for my home since theyre open to the public, and on the other hand Im always appalled by learning that restaurants are storing foods in the containers they sell that are made of plastics considered unsafe for people, or primarily aluminum cookware. Shopping here will teach you why you shouldnt eat out. There are good stainless and glass products and you can find stuff you wont find at the HEB across the street like soy sauce dispensers and barware.
Ace Mart has bulk buying at a discount, restaurant supplies, a giant chair that rents out on occasions if I understood right. Cocktail mixers, pourers, anything a bartender may need!! And every employee in there is super!!!!
Everyone here was super helpful and attentive. The store is well organized and extremely clean. The product list is excellent! We will be back for sure.
I am Harry Homeowner but I worked in a restaurant a long time ago and gained an appreciation for no-frills functional equipment so that is the kind of stuff I use at home. The prices and selection were pretty good but I expected a little more variety. Specifically I went in looking for a dining table organizer and a certain type of basic white cutting board but I didnt really find what I wanted. I was looking for a certain style of table organizer that I commonly see in restaurants, but I suppose they dont carry the brand and model. As far as the cutting board, they only had two sizes of the industry standard plain white cutting board. Maybe they just had low stock? Aside from that, they did have a rather large selection of pots/pans and baking supplies. Also a good selection of real carbon steel woks that you cant find in retail stores. Ill definitely be back.
Has everything you need for a restaurant or if you cook then this is the place.
AceMart has a nice in-house selection, plus a massive in-company selection that they warehouse off-site. Besides really competitive pricing, that have an amazing staff. The best part is that the sales team is NOT paid on commissions, so they really help you out on getting the most for your money. They are my first stop when shopping for restaurant equipment and supplies. Great job AceMart!
My wife and I went there to get every day use salad forks, and we bought a dozen because they were very reasonably priced, and the lady who waited on us offered several pattern choices. I THOUGHT I needed a sharpening steel, but a gentleman there assured me that the two-slot sharpener we have is fine. He said the trick is to draw the knife through there three times only. More times are too many. He was absolutely right. Unfortunately, ours is a fairly sophisticated kitchen, so its hard to find another tool we absolutely have to have (shucky darn!), but Im sure that on any return trip well find SOMETHING we have to have.
I think slot of stuff than restaurant depot.
Big selection and reasonable prices. Friendly helpful staff.Good thing they have two stores since I often have to get part of my order at one and part at tje other.
Very pleasant to work with. Staff was very helpful in finding a hard to find item. It will be here tomorrow.
Real nice wonderful customer care representatives!
Forget fancy kitchen stores. This is the stuff they use in pro kitchens at great prices. You need a set of all metal bowls in different sizes for cheap. Real metal sheet pans made to stand up to restaurant use for under $10. Cookie scoops in a dozen different sizes. These are the secret to professional looking cookies. My biggest find here are the container used in restaurants for leftovers. Must buy in large quantities (25+) but so much cheaper than the 4 packs of disposables at the grocery store.
Great service! Ordering special product could be faster. 3 weeks is a little long by todays standards
So if you just watched that amazing cooking show on TV and youre dying to buy the same set of celebrity chef tools you saw on the show than go somewhere else. But if you want the tools that 99% of the food you eat is prepared with, this is your place. Dishes, aprons, containers, cutlery, condiment dispensers, you get the idea. Dont get caught up in the hype, go get everything you need to make most of what youll eat at home at a third of the cost.
Very helpful staff. Weve been shopping here for years. Save money on dishes and flatware by getting them from a restaurant supply store.
They are always friendly and helpful. Kelli is awesome and so helpful
Great restaurant supply store. Friendly staff and good prices.
I needed an awesome popcorn scoop and they had it. Im a chef so this place is like my candy store. I want to buy all the things. :D Pro tip : Students get a discount
Its a good place to buy everything for the kitchen or restaurant. They have it all there in one place
I had a receipt to return something for under $10 they couldn’t get it to return and couldn’t give me store credit side to purchase something else… Definitely go to the south store where they have their act together
The workers there are always nice and willing for small talk. Great selection and prices too!
Good service and helpful staff
This place is family owned and everyone is extremely educated about the restaurant industry. I love going shopping here!
Good pricing for restaurant equipment.
I have always had a positive experience with this store.
Clean and good Customer service from the employees
They were helpful and had everything I was looking for. Didnt feel hurried either.
Ron and Becky are the best!!! We truly need more considerate and kind people like them!! Thank you both soooo much!!❤️😊❤️
Theres always more and more products.
Awesome place, huge selection, always friendly, great prices. I drive a good distance to shop here and have for years.
Long wait for service. They did however have what I went there for. In their defense, it was as a Saturday afternoon. Just saying
Quickly got me fixed with what I needed.
The best kept secret of resturants is where they get their fancy gadgets and tools. Well the secret is out and here it is.
I just love this store, very nice employees also
I have always been treated well by the staff. Huge selection of items at a good price.
They always have what Im looking for
Excellent section, best prices, wonderful service.
Good service, not very well laid out. in order to find anything you really have to ask, and it is very expensive. if you are a professional, then this is the place for you, you will get top quality but you will pay well for it.
Customer service at its finest. You dont find that much anymore.
Customer service is great love going to this place!
Very friendly and helpful. Will go there again
Clean store, good selection, nice and helpful staff.
Knowledgeable team that can read your mind
So expensive. omg. lower your prices holy crap
Great place to shop around, and the people are very helpful
Best place to get Cambro
Well if you shop for restaurant stuff (no perishables and food items though), go here! Lines are usually very short.
Great for commercial and home supplies
Friendly ambience and good customer service
Friendly staff, good assortment of goods.
Plenty of employees to answer questions and assist customers.
Always great customer service!
The worst dollar store. The store is so unorganized the manager is rude and so unprofessional. Never never visit the store. Stole my cash at the counter
Extremely helpful staff!
Very helpful and knowledgeable about products
Terrible customer service by managers- making rude remarks about customers.
The staff tried to locate an item that I was looking for.
Very friendly service
Crumbers in stock. FYI all waiters.
I shopped there before, they had what I needed.
Great costumer service!
Avoid high prices and poor quality by getting all your food preparation supplies here.
Awesome
Professional and friendly staff.
U can get what u need
Knowledgeable and great staff!!!!
Good service
I like.
Always friendly
Friendly staff
Everything you need
Two of the employees had a very bad attitude, they had no patience to answer my questions, only the cashier was kind.
You find everything for your business and the premises were very clean
I love buying in this place the people who work there are very attentive, I always find everything!
Good equipment and also in some products good prices .. and very good attention .. from your staff ..
Excellent
Very badly they compromise and do not comply with the orders ...
I know many thanks
It has articles for professional kitchens.