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Rent-A-Center
2410 E Riverside Dr, Austin, TX 78741, United States
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Rent-A-Center

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re
Review №1

This place is very helpful! Luis the store manager goes more than beyond helping you!

Gl
Review №2

The person in charge always nice, so friendly and professional. Luis..thanks. Rent a centet...

Ju
Review №3

My guy Louis is a beast alwayse ready to handle business goes way above and beyond to help his customers thats why we are still his customers

Sy
Review №4

Also helpfu

Cl
Review №5

Purchased a used phone from someone 9 months ago. My phone one morning became locked with rent-a-center logo stating my device has been locked due to contract expired and to call the number provided. I call the store and first guy, I assume he was manager, tells me it might be a glitch but needs customers info, which I dont have! I called back like 4 times during the store hours because I called another location and they gave out more solutions to get this resolved but only so much could they do since phones information wasn’t in their stores system they directed me to this location. Almost 10 months with my phone and it gets locked, I just wanted to find a solution maybe pay it off if that was the case but useless customer service. No help was provided.

Ca
Review №6

Happy with merchandise

An
Review №7

Good Hard working people when there always short handed they are very Polite and Respectful &Hard Working Men We never had a time that they treated us bad or being disrespectful I have to give them a 5 star ***** and Beyond******* on stars Guys keep up the great work from Mr&Mrs Richard Ancira You guys are wonderful thanks for helping us with out. HAVE MANY BLESSING DAYS TO COME .

Ke
Review №8

Louis steven and alex are the most disrespectful workers raising their voices are customers and refusing to take a payment because its late. Unacceptable.

da
Review №9

I was not greeted when I entered store. I had to ask one of the associates for help/ assistance. As he assisted me he was still in his area fixing whatever he was working on.

eV
Review №10

VeRy RUDE & Disrespectful The store manager. Luis is. I cant see how he manages that store with the customers Sevice skills he has. He should be FIRED. If I would have know I would have avoided that location. I new when my items where delivered and NOT right I should have just sent it back with the way he was already being RUDE & UGLY on the phone. Airport is another location they have I would recommend you to go there or any other location

Si
Review №11

Very rude manager. Calls early in the morning. Been in the hospital and he didnt want to hear excuses. Cussing over phone. So unprofessional. They start calling the same day its due. He sais before hanging up oh good you almost have it paid for so I will just close your account. Also lied about my stepdad cussing at him for calling so early, stepdad has never cussed in his life. He although did tell him he didnt need to call so early...no cussing.

Wh
Review №12

Worst company you could ever deal with. Scheduled an appointment with them to pick up my furniture. They are late and when I called, they said they need to reschedule??? Um no? I am literally moving lol? They kept transferring me, getting attitudes then “Alex” gets on the line and mumbles something, puts me on hold, tells me I’m interrupting him after he asked “How can I help you?” Don’t rent here.

Jo
Review №13

This store is the best all the employer are helpful. Luis is alwYs a good help just want to thank rent a center for doing a great job ill will be bacc to get more

Ry
Review №14

Saw the store manager getting chased around the counter by and angry old man as they continued to curse at each other. Thought it was hilarious that all the employees where just recording the whole event instead of stepping in to fix the situation

Ch
Review №15

I Dont agree with those last post ....this store will help and work with you. show respect get respect...if you have a negative additute...it probably just you not the ppl here

jo
Review №16

The staff at this location are outstanding

Sh
Review №17

Treated me and my husband very well worked with us we will be back

Po
Review №18

Very unprofessional And very unorganized, could never keep up with my payment dates. Theyd Call diff times of the month saying payment is due when it isnt.

Wi
Review №19

They were friendly. I almost had a new phone but I needed a local address. I took the money and bought clothes and food instead.

L
Review №20

I have no words for what I have seen...

Co
Review №21

Great customer service

An
Review №22

Do not work with you, rude and hang up on people!!!! Insanely unprofessional.

Ta
Review №23

Luis S, who is the store manager by the way is unprofessional and rude he had the nerve to tell me when I get some sense to call back and hung up on me that coming from the store manager !!! I would NEVER EVER recomend anyone to this location and or take out anything from them again!!!!!

Ni
Review №24

Rude unprofessional honestly Im shocked by the way I was treated

Er
Review №25

They work with you.

Te
Review №26

Horrible

Information
23 Photos
26 Comments
2.8 Rating
  • Address:2410 E Riverside Dr, Austin, TX 78741, United States
  • Site:https://locations.rentacenter.com/texas/austin/2410-e-riverside-dr/?utm_source=google&utm_medium=organic&utm_campaign=localmaps
  • Phone:+1 512-447-7477
Categories
  • Furniture rental service
  • Appliance store
  • Cell phone store
  • Computer store
  • Electronics store
  • Furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
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