My family have been coming here for about 13 years. Staff is helpful, friendly also knowledgeable about these ๐ฎ.
I absolutely love this store!! Been shopping here since they were electronic boutique. I recommend them to anyone who loves games like I do!! Ill play till I die!! Great prices, deals and pro member benefits. Even retro games are still available!
Very good experience they made me very comfortable spending my money
Very pricey and not a lot of items in stock. Clean and extremely slow. I go in here to buy a remote control. I walk around find the boxes on the wall and choose 2 of them. Then proceed to look around and the employee tells me they dont have the 2 boxes I choose. Why would you advertise product that you dont have? Never again.
Ordered a game a week ago to be sent to my house. They got the address wrong, I went right back in and they said they said they corrected it. However when I went online today it still had the same wrong address and was also still not even processed and shipped yet. I paid for the 2-4 day shipping and itโs been a week with nothing happening. Had to jump through hoops to get the order overridden and cancelled. Also, store employee was rude about the situation.
This location is by far the best!! The staff is so helpful an their personalities are an awesome example of what customer service should be. I will travel to this location over any other for this reason alone. If I could give 10 stars I would.
Little busy but to be expected very helpful kind curtious very pleasent.was very please will go back for more games.
I just wanted to pick up my effing game early but no they gotta be all come back at noon tomorrow..patooie
Place is terrible. Manager literally told me that he would put aside a game for me only to sell it to someone 20 min after they opened. Im not surprised gamestops are closing with employees like this. That manager should lose his job. Telling multiple people hell put a game aside when there is only one copy left
This is a small location with alot to offer. If you want to search for preowned games or just want a easy way to shop this is for you.
Warranty is a scam. Donate to the failing company!
We Had A Weird Thing Happen To Our Purchase And It Says Our Purchase Was Not Added To Our Cart Even Though It Was Added. Now During These Times During Covid-19 I Know It Is Hard To Answer Phone Calls BUT I HAVE BEEN ON THE LINE FOR 3 HOURS
Its always a pleasure to shop here. I have never had a bad experience with this establishment.
That had no consoles in stock, yet everything else was there and staff was very informative and polite
Their customer service is so nice very professional people
Good sales staff, good customer service, have never personally had any issues here.
People are helpful and love to help review games
If I can avoid this franchise I do, usually the people are cool there, but when I went there this morning to ask a simple question about audio conversion the kid was a snobby dick. Thanks for nothing, the guys at Target were more helpful. Oh ya and Jay st. or Past Time legends is way better!
GameStop is the bestest frickin place I ever been..
The first time Iโve been to this gamestop was Saturday morning to run in for some gift cards for a birthday party with my son. The staff was awesome, super friendly knowledgeable, great with my son, and even did their job and try to upsell us on reserving a game, which we did not do but the way he asked it wasnโt like it is sometimes where you feel like you are at a used car dealership.
I received the worst experience and was treated horrible by its managers and staff. I had called this location before entering to see if I can trade in my phone. They agreed and told me my amount of 594 that I would be receiving and they had the cash to do trade in . Upon entering I was not greeted and was ignored initially. When speaking the manager she not only didnโt care, she told me that I would only be receiving 200 for my trade in amount. I was told that I would be receiving 594, because I was trading in an IPhone XS Max 256gb and I was a loyal pro member. I referred to the GameStop website, and then was told that they didnโt have the funds. This was confusing because it took me 15minutes to get to the store. Finally, the manager ended the conversation by saying, โYou people are so annoying.โ As an African American customer, this is unacceptable and I will no longer shop at GameStop. Her name is Cassandra and this happened at 6pm on 6/21.
Sometimes the employees here dont know what theyre doing, but most of the time they are knowledgeable. A lot of the stuff here is overpriced, but it has just about everything in one place.
Great game deals excellent customer service
I dont even know why they have brick and mortar stores anymore, just download the games you want or use Amazon for hardware
I like that they have many video games and other electronics to choose from. The prices for their electronics and video games are pretty good.
Good service, fast checkout,great communication
Always greeted and helped out more than one would expect.
In store staff was on phone when first arrived to the store. It took him approximately 4 mins to attend to my questions/requests
Good staff and products
They close early but other than that there pretty cool
The only place to go for gaming . Staff is knowledgeable and helpful.
My favorite franchise lol
Friendly staff and very clean!
Very nice
Welcoming staff
Poor manners not pleasant people
Nice
Friendly staff
Most excellent