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Cricket Wireless Authorized Retailer
163 Central Ave, Albany, NY 12206, United States
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Cricket Wireless Authorized Retailer

Comments
He
Review β„–1

Ive had cricket phone service for several years and they have to be one of the best πŸ‘

Bu
Review β„–2

They were not helpful or nice.

Ar
Review β„–3

I hate Cricket one more time! I never seen that kind of person in any place. The manager who works in this location yelled to me because of I asked to her why they charged more money from our account. I paid more but I get less service and unkind conversations. This is unacceptable! Could you help me to understand what is the the mean; Never come back to this store again!

Gr
Review β„–4

Ill went well, as always. The employees are always helpful.

Ho
Review β„–5

This was very good experience at the store I really like the customer service here she was very pleasant and she helped me set up what I needed to set up on my device I kindly thank her Naya was her name. I do believe thats how you pronounce it Im not quite sure have a lovely Thanksgiving Christmas and Christmas cricket and a happy happy New year I am glad Im back with your services MetroPCS sucked

Ma
Review β„–6

The help that we got was the best anyone could ask for

Zo
Review β„–7

The kid in the store did a great job of answering all my question while being very polite

Or
Review β„–8

Great friendly staff Anthony was really helpful ....the only problem I had was my phone freezes

Mi
Review β„–9

Ok service

Ch
Review β„–10

Cricket is a fine company. Service at this store is spotty at best. I would rather go to either the Colonies Center location or the S. Pearl Street location.

Ho
Review β„–11

Friendly service and GREAT quality smartphones and assesories

Ra
Review β„–12

AMAZING customer service representative! She was helpful, knowledgeable, and honest. She got us in and out in approx 20 mins. My niece loves her new phone.

pa
Review β„–13

Great Service,, Good Advise and Prices

As
Review β„–14

My local store, great service.

Ta
Review β„–15

Nice Customer Service & Very Patient :-) Thanks Koffi ~ You Rock!

Di
Review β„–16

Great service

Ca
Review β„–17

Changed carrier three years ago.when Verizon was 90 dollers a line. Service ok.

Pa
Review β„–18

Kayla is great. The others,, not so much

Ch
Review β„–19

These folks knew how to take a payment.

Fr
Review β„–20

Got great teck support and was out in 15 minutes.

Ja
Review β„–21

Its a wripoff high fees old refurbished phones

Li
Review β„–22

The customer service was great

Bo
Review β„–23

I will not go to no other PROVIDER! SO, FOR REAL! BLS, THANKS YOUCRICKET!

Ch
Review β„–24

Kayla was very helpful and professional.

Su
Review β„–25

Im not happy that when both my car charger and the regular charger are defective that even though I have both receipts and they are within warrantee the company does not want to replace the chargers. They say I have to return the phone and charger in order to replace the defective charger.

De
Review β„–26

Dirt cheap phones here

Mi
Review β„–27

Promotional phones are garbage, service is spotty at best, like most phone carriers they promise waaaay more than they can deliver.

ni
Review β„–28

Eh just another cell phone carrier

Te
Review β„–29

Excellent customer service

Ae
Review β„–30

Best service ever

ch
Review β„–31

Can never reach store on phone no one ever answers very annoying considering i only had phone for 2 days and had questions

Ro
Review β„–32

Terrible

Oc
Review β„–33

Good service

Pa
Review β„–34

Great phone deals.

Ma
Review β„–35

Great service

Je
Review β„–36

Great

Al
Review β„–37

Free WiFi

Information
8 Photos
37 Comments
4.3 Rating
  • Address:163 Central Ave, Albany, NY 12206, United States
  • Site:https://cricketwireless.com/stores/ll/US/NY/Albany/163-Central-Ave
  • Phone:+1 518-275-0213
Categories
  • Cell phone store
Working hours
  • Monday:11AM–6PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:9AM–9PM
  • Sunday:10AM–8PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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