I brought my Surface Pro7 in there over a month ago for a cracked screen. I kept going back and they kept telling me the parts are on order they havent arrived yet I would get a text message when its ready. More or less said dont contact us will contact you. Went back again Friday and they said the part really was here all along, no one logged in that we received it. Well, the person working on it quit. So no one else was assigned the work he left??? That person said theyll start working on it right away. I went back Saturday and that person said they have no way to text you, we have regular landline phones. I will message the owner and technician about this so they can start on it right away. Just called them again on Monday, but nobody still hasnt started working on it. I wonder if I can get my money back and bring it to Best Buy instead. I need this PC!

They cheated me. never really fixed my hard drive which they said was bad and installed a non genuine copy of windows 10 on my computer. i paid them over $200 for that!! not going back again

He was honest and up front with the fees. Work was completed when it was promised.

This shop is the best in the area, hands down. They are very skilled, and genuinely want you to feel satisfied with their work and products. It is not easy to find a shop like this. Highly recommend them!

So much faster than the geek squad I was originally going to use. I put my computer in the shop and it was ready for me the same day. No problems no hassle perfect thank you

I would truly love to give Computer Answers on central a better review but I just cant. They did fix my computer, which is now working great. But their lack a professionalism multiple times made the whole experience frustrating and they never apologized or acknowledged it.What happened was my desktop broke and I brought it into computer answers to get it checked out. They said they would run diagnostics and get back to me in 24-48 hours. 48 hours later I had not gotten a call, so I called them. I was told at that point that the case was broken, the computer needed a new case, and that I needed to come into the store and verify/pay for the new case. Once it arrived they would transfer all the hardware to the new case and I could come pick it up and pay for labor. Other than being annoyed that I had not received a call, this was fine. I went in the next day and paid for the case, I was told it would take about a week for the case to get there and I waited.A week went by and I had heard nothing from computer answers. I called just to check on what was happening multiple times and I was told I would get a call back later that day or in a couple hours just to not hear back from computer answers at all. 10 days later Im told that the case was delivered to the wrong computer answers (I was told on the phone that the case should have arrived to central days ago) in Clifton park. Thankfully the manager was driving it himself down to central. Another two days later and my computer is finally done. Total cost to me was 300$, 130$ for the new case, 170$ for fees taxes and labor costs.Like I said, I appreciate the good work that was done. The computer is working great and that is the most important thing to me. But when you say youre going to call someone back please do it. When you deliver the case to the wrong place and it takes two days longer maybe at least apologize. Ill be shopping around if my computer needs fixing again.

Fixed my laptop and Brendan was super responsive! He was quick and was able to fix the issue with no hiccups. Would definitely recommend!

They are absolutely the best. Very knowledgeable and friendly, with very fair pricing. Theyve been a welcomed addition to the computer service industry.

This was the fist time i request for a computer service, i didn’t know what to expect but after reading the good reviews i decided to give Computer Answers the opportunity and i am so glad i did! Technician did an excellent job explaining what he thought was best for my laptop!

Good service, good people. Thanks for Branden helping me out with my laptop issues and the storage! He is a nice guy!

I was forced to pick 1 star but I AM GIVING COMPUTER ANSWERS A 0 RATING!I started my journey with Computer Answers in December of 2020. My HP laptop screen turned black. When I plugged my laptop into another device it worked fine so we knew the problem was just with the screen. Computer answers told me I needed a new screen, and it would cost me $365.00. Long story short, they put a new screen on and I couldnt control the curser when I got the lap top back, my original lap top has a touch screen. I brought it back to them, they told me it was fixed, I got it home, it wasnt fixed. I brought it back again, they said it was fixed again, I checked it before I left the store, and guess what????? It wasnt. The MANAGER, told me he would order me a knew screen. He shut off my touch screen so I could use the laptop until they got the new screen in.....that was in February 2021. I talked to the VICE PRESIDENT, DUANE, and he said, Well, if no one here is gonna take care of this I guess I will have too . He said he would call me back, that was in March 2021. Everyone I delt with yessed me to death, but NEVER FIXED THE PROBLEM!!!!! My next letter is to the Attorney General.I paid them right up front, the least they could do is fix my computer!

Great guys, Always helpful, Very good at what they do. They get the job done usually faster than they tell you. Would not go anywhere else!,

Great customer care and service.prices great as well

I was traveling out of town for work and I dropped my tablet on the ground and damaged it pretty good. I Googled tablet repair and found this place. I did not catch the gentlemans name who helped me but he got me taken care of in about 10 minutes and got me fixed. I couldnt be happier thank you so very much you saved the day for me!!!

Not ever going here like almost 3 week still having fix nothing

Great shop. Experienced computer repair staff. Very knowledgeable about anything electronic.

I dont leave many reviews, but I MUST say I am very grateful for the level of service, hospitality, and overall professionalism of this business and the man who assisted me. Thank you. So much!

The real deal...Computer Answers saved my machine and me a whole lot of grief. Heres my story...My PC started BSOD a month ago. Since then I have ran several tests on the various components of my machines spending about 20 hours on support calls with Microsoft, memory, MOBO, and GPU manufactures. I was at my wits end after the last 8 hour call with Microsoft where we reinstalled two different versions of Windows 10. Windows couldnt figure out the root cause, no one could. I bought a new SSD to put windows on, and stilllll BSOD...This is a custom build that is top of the line, and I wouldnt ever consider letting another person put their hands on my machine to tinker with it (see image). I have a custom designed liquid cooling loop, 8700k cpu, 2x GPUs, ROG Maximus X Hero MOBO, and 16 gb of 3200 mhz 288pin DDR4 memory. Its difficult for anyone to get in there to make sense of how to properly diagnose any sort of hardware issue, but that wasnt so for Computer Answers excellent staff.After I dropped my machine off, I was told they would have an answer for why it was BSOD within 2 hours and give me a call back with the answers. Sure enough 2 hours later, they called me back and said the SSD was showing signs of corruption. I thought that was impossible because it was new. I trusted their expertise and agreed to replace the SSD. The manager said that he will install the new SSD and let me know when it was all fixed. A few hours later I spoke with him again and he let me know that the new SSD was still getting BSOD errors after a fresh install of windows 10 on it, and that he needs to continue to tinker with it to identify exactly what the cause is.He put a fresh cord in, and still having issues.The manager told me he sat back and thought about it more, and then the bulb went off. He was the only person that realized the adapter mounted to my case that connected the SSD to the MOBO may be the issue. After he took the adapter off and examined it, he realized there was a long scratch right across the entire back of the board likely made by a hand drill that slipped and drug across the back of the board.It took extreme diligence, experience and critical thinking to identify the root cause of my issues. An insignificant, obscure piece like my SSD adapter mount was causing ALLL of these problems. The manager hard wired the new SSD in to the MOBO with a new cord, windows booted normally, and my machine was running better than it ever has.I cant thank this place enough for their time and efforts finding the root cause of my problems. I trust this place with my build, and plan on having them support me moving forward whenever I encounter issues that I cant correct myself. They are professional, quick acting, and fairly priced. I cant speak highly enough about Computer Solutions, and recommend them to anyone looking for an extra set of very capable eyes to troubleshoot any and all of their PC problems.Thank you again,Greg

These guys know their stuff. Hard drive crashed. They recovered the data and had it fixed within 24hrs.

Love this place. Good straight forward help.

Who runs this joke of a business? I left my desktop with them in NOVEMBER, it is now FEBRUARY and still nothing. Everytime we call they throw this lame the part hasnt shipped excuse. Its been 4 MONTHS, where are you shipping from?! Whats worse is everytime you call you get someone different and none of them seem to know anything thats going on. AVOID AT ALL COSTS.

Came in with a Desktop that needed an new power supply and a touchscreen laptop that had a broken screen. They told me these were simple repairs that could get done within two weeks. As the process went on they told me that the cost for the screen would be more than expected. I was fine with that and paid for the other screen component.My problem up to that point was the complete lack of professionalism by the staff. Every time I inquired about the price of the part or how much the total costs would be I was met with uncertain answers. One time I was even told I hadnt paid for a part that I certainly had paid for. This was frustrating considering I was trying to save money by getting these computers repaired instead of buying new ones. I made sure to keep my receipts after that.After an extended amount of time waiting to hear back about the repairs I called in to ask how they were going. The person I spoke to at the time told me they would look into it and that they would call me back, they never did. This would later become a pattern every time I would call. I became even more frustrated and just went to the store because it seemed like I needed to actually show up to get any answers. I was then informed that the repairs for the screen were being done and that the desktop would need more time as the part had not arrived yet. This was after more than two months after I had first asked for service for what I was told would be simple repairs.When I came to pick up the laptop I was simply told that an attempt was made to reach me a while ago but the my voicemail was full. I suppose they called once and didnt try to contact me further. No apologies or anything either. At that point I was just glad part of the repair was finally done.Still more months passed and the desktop I gave them was still not done. I called several times and they kept telling me that something went wrong with the shipping or purchase of the part and that they would need to contact their vice president to get the part ordered again. I heard this explanation FOUR times in the span of three months and every time I was told I would get a call back and never did. Every time someone said that they would take care of the issue and bring it up the ladder, I never got any confirmation of this. It had now been nearly 6 months and they had not been able to change the power box on an HP desktop.To make matters worse I also recently found out that the touchscreen on the laptop they fixed does not work as a touch screen only as a display.I foolishly decided to call again and told them that If the part for the desktop hasnt been sent and the computer not repaired that I wanted my money back. The person on the line again assured me that they would get back to me with an answer form someone in a higher position. I did not hear anything and so I had to physically go to the store that day. The person there did not know about my situation at all and told me there were no refunds and that the most he could do was give me store credit. He then told me I could also call Dwayne at Clifton park.To his credit Dwayne was professional, he heard me and said that I could take my computer back and that he was going to get me a refund by tomorrow. Although I was skeptical about being called back, to my surprise he did call me back and I came the next day for my refund for the cost of the part.Ultimately, I wish I could give them a good review, it seemed like a great idea to come here and their reputation made me trust that things would at least get done to a high degree of quality, but the level of unprofessionalism from the staff was just unacceptable. Additionally, the work that was done on the laptop was subpar. Trying to get these devices fixed became an ordeal and ultimately a disservice. My desktop is the same as it was before and my laptop touchscreen doesnt work.

They were kind, answered all my questions, and repaired my computer fast and accurately. In addition, when I was missing some PSU wires, they offered to put in a new PSU for free, I just had to buy a PSU, and not even from them!

These guys are dope. I brought my laptop in due to overheating. Tried running all kinds of diagnostics and cleaning it as far as I was comfortable with and couldnt solve it myself. They fixed it and had it ready for me in a day. All around nice dudes who just really love helping folks with their pc problems.

Great place. I was prepared for a few days for diagnostic and several after for repair. They were able to do it all in a day. Super appreciative to these guys.

These guys are great, a lil pricey BUT i have no problem paying for quality!they took my broken down computer and in two hours had this computer working better than it did when i first bought it! defiantly the goto place for computer repair!

They fixed my stepson Xbox & gave me a free consultation. The workers were knowledgeable & friendly and answered all of my questions. I will go here for all of my computer & console repairs

The employees here were amazing!! I accidentally spilled water on my laptop and Race was able to transfer all my files over to a new computer. He also helped me with my new computer by downloading anti- virus software and helping me download Microsoft 365 for grad school! He was very professional and nice!!

FANTASTIC JOB! Worked a miracle with my tea spilled keyboard (laptop) that had my thesis on it. Saved the day literally. Starting with James, ending with Alex. Service was top-notch. Worked late on my device and ensured 360 degree service. Overall excellent and would recommend any day of the week. Customer service was also excellent. I was waiting for opening and Ethan got there earlier to ensure the doors opened at 9:00 AM on the dot. James worked past his clock out time and Alex ensured that there was no gap in my service. Great group of guys!

If you have any issue/problem with your computer that you cant solve by yourself, do yourself a favor and get in touch with Computer Answers. Even if you have to travel a long distance, youll see later that it was absolutely worth it. Not only is he totally knowledgeable about everything computer-related, but hes also patient, extremely generous with his time, and has great integrity. And on top of all this, reasonable charges, too. What more can you ask for!

We had an issue with my Moms Laptop we bought from the Clifton Park location. Had it fixed last month and paid for the repairs, well it went out again and with this Virus going around we drove back to the Clifton Park location but understandably were closed. So I kept calling and the Owner himself started texting me to go to the Albany location so we did. Let me tell ya, this young man Lian was unbelievable!! Outstanding Customer Service!!! Spent an hour fixing it and doing his genius computers skill things, now it works fine again. Because we have bought other products from them, he honored the warranty and didn’t charge us. We will probably buy a home computer from him next. Lian really went above and beyond, go there I’m telling ya, told family and friends too.Thanks Lian!!

My laptop (Macbook Air) runs very slow I replaced the battery myself. So, I went to Computer Answers and the staff told me that they would conduct a free diagnose and then give me a quote about how much to fix it, and the staff (Let me call him Staff A, his name is Ben) told that if it was software problem such as the laptop did not recognize the battery, it would cost just $16 something or even free. So, I left my laptop there.Three days later, I received the call from staff B that it could cost $65 before tax to fix it. He used big words on what the problem was and honestly I had no clue about that. So, I gave him the authorization to fix my laptop. One hour later, staff B called that my laptop was ready and I went there and paid the money ($73 after tax). Staff B told me he just updated the operation software and reset the SMC, which is just a combination of a few keys for an apple computer.After I went back home, I just found it is tricky. Computer Answers did help me fix my laptop. But they did it just through updating the operation system (OS system), which is super easy. First, as I dropped in the first day, I was told by staff A (Ben) that it would just cost $16 for the software work to ensure the laptop recognizes the new battery, staff A also said it even could be free. Secondly, Staff B was the person to fix my laptop, and what he did was just updating a software. Thirdly, I called other computer repairs stores and was told they did could do it for free to update a Macbook OS system or reset the SMC.I went to them and request a return of the extra money they overcharged me. According Staff A (Ben), it just cost $16 or even free to deal with the software to ensure the laptop recognizes the new battery. They denied my request and then insisted they also worked on the hardware as well, which is totally contradicted to their former words.I have filed my lawsuits against Computer Answers. It is just $50, but the matter is big. You cannot trick people, particularly the minority. Maybe you think it is OK. No, not for me. I will make the lawsuits at different governmental levels if necessary, at whatever cost. My message is clear, let me be the last person to be tricked by Computer Answers. I will see you in the court.

Friendly service and it was very efficient. Needed some updates to my laptop done Glad places like this are still around! Beats the geeks at the squad any day, lol.

I had a wonderful experience. Even tho the wait for was longer due to COVID-19, the staff was professional and responsive to my computer needs. My computer is up and running at a good value. Thank you Alex for being patient with me. Beverly I., Albany

I brought my laptop in for repair and the clerk said two days, well it was two weeks and I finally went back and asked on the progress and the other clerk said their still looking into it and waiting for the part. I respond by saying I want my computer asap back, the service was terrible I suggest you never go in there the front end clerk was the rudest employee I have ever met with a smirk i wanted to wipe it off! Just say away!!!!! very poor service and you leave without a receipt...

Excellent service, honesty and pricing.

They were very attentive to my electronic issue and explained in detail what was wrong with it. They fixed it quickly and now it works just like new. I highly recommend them.

I am very happy with my overall experience at Computer Answers. They were honest and upfront about my Toshiba laptop. They gave me solutions to fix the computer as well as upgrading it. They didnt try to sell me anything that wasnt needed. I really appreciated the way they handled business with me. Thank you guys!Neil

The CEO was so helpful. Will return again. For service

Got a replacement touch screen for my laptop, it was finished pretty fast especially considering the virus slowing down shipping for the new part, the screen works fine now but has a few bubbles and color blobs around the edges. Nothing debilitating just a little annoying because the part its self was about $200 before the labor. The staff that was there the day I dropped it off were friendly and made sure i was ok with a possible delay because of slowed shipping time.

I called MANY electronic repair shops in the area, looking for someone to help me demagnetize a very small old piece of electronics I had. Not one of them said that they could, or would be willing to help. This place was the ONLY company who said that they didnt know if they could, but theyd be willing to give it a try (great attitude). It literally took seconds to do, and they helped greatly. That is some awesome customer service! And from my brief discussion with them, they seem very knowledgeable in their field. Definitely keeping them in my list for computer repair.

Excellent customer service. Was building my first PC and they not only helped over the phone but were able to help when I ran into a problem and had to visit shop. Good prices and very friendly. The only place Im going for electronic repairs from now on.Edit: its been a few years and I had to get my graphics card replaced under warranty, brought my PC in to get some more fans installed while it was out of commission and once again these guys went above and beyond providing excellent and incredibly fast service at a very affordable price.

Honest, informed, straight forward. They could have tried to up sell me, to spend hundreds of dollars. Instead, they offered me solutions to fix my PC tower. No pressure at all. Worth their weight in platinum.Forget BestBuy. Forget the GeekSquad. These are the ones to go to.(Brendon was so helpful. Ask for him. If he’s not available, everyone else will make you feel at home too).

Great place... but needs to work more on its price points with customers and push get more out to the general public more than ever.. and a reward program for every customer care service or product

It took them 3 months to tell me they couldnt fix my laptop. They also lost my charger.

Staff were friendly and did what they could to help with my machine. When I first brought it in, they gave me a keyboard to use until the computer was ready. But I wasnt called when my new keyboard was in, and when I brought it in a second time for a dead motherboard, I wasnt called with updates about the machine. More often than not, I had to make the call. That said though, I do trust them more than Best Buy or other repair shops that are inclined to load bloatware onto your machine while in their possession. I recommend them.

A little pricey, but they got it done. No complaints.

Wow is all I can say! Our son recently graduated from college and is pursuing a career in game art/3D modeling, and needed a custom built computer for work, and after much research, we reached out to Computer Answers in Albany, and were lucky enough to work with Les. There is not enough that I could say about this experience, and I mean that with the deepest sincerity. Les was patient and answered all our questions, gave suggestions and recommendations based on our needs and his experience in this industry, was knowledgeable, and thats just the tip of the iceberg when it came to working with him. Ultimately, we ordered our custom built computer, and Les was very respectful about staying within our budget, and we cant wait to get the finished product. I would HIGHLY recommend working with this company based on customer service alone.

Down to earth honesty for all your computer needs.

Definitely one of the best computer repairs spots to go to been going to them for a few years now and I will recommend them to everyone who has computer issues great timing and great Customer service!

I had a wonderful, wonderful experience here and will definitely be coming back for any tech related issues I have. All of the staff are amazingly personable and are truly dedicated to customer service. Although they are a business and obviously have to turn a profit, you get the sense that they genuinely want you to walk away satisfied and happy with your experience, and are willing to go over and beyond to make that happen. The prices are really reasonable, and you know you’re paying for quality work. 5 stars :)

The manager, Alex, refuses to take the most basic precautionary measures, such as wearing a mask, when interacting with customers- despite being in the middle of a pandemic!You cant trust them to respect your hardware if they dont even respect your health.

Ive had my PC serviced by these guys a few times, and they never disappoint or leave me with unanswered questions. Looking at some of the negative reviews, I have to conclude that those of you who bring your already broken-beyond-repair computer(s) and smartphone(s) to this repair shop, its not their fault. Thank you for such wonderful service and wonderful staff.

Never has anything in stock. Wont help customer who know what they are looking for. they only want to charge high prices to fix things people dont understand. Ive gone to this store many times looking for things like DVI cables, computer fans and more. The more you know about computers the more they dont want to help you

Had to get a refund. They had my laptop for 3 weeks never fixed it

Worst service ever, Do Not Take Your Computer There!! Took my computer to them, and they told me 3 days later that I needed to have my Wind 10 reinstalled and have a backup of my data before hand. After they did the above, it computer was still not working right: still having premature closure of misc. programs closing down. Paid over $200 so they can tell me to keep coming back in and they would figure it out one day.Took the machine to Geek Squad, in 10 min they tell me its a bad RAM chip, $40 to buy an new one, installed it, and it works great ever since.IMHO if it has a on and off switch, DO Not take it to Computer Answers. And while they have signs stating no refunds, since they cant even get the service right and fix the problem, they should not have the right to keep your money, that theft by deceit to me. I would given them no stars if it would let me

I have decent knowledge of hardware and system. I am very impressed by the fantastic service. They tried all possible alternatives to solve the problem: The hard drive of my latop cannot be found by the system. It turned out the connector between the mother board and the hard drive is broken. Strongly recommended. While I am waiting there, I also saw another customer (who has little knowledge of computers) being served. Based on my understanding of computers, they tried to find the least expensive yet best solution for that costomer as they did for my laptop.

Chris came out to repair my phone screen. He called when he was on his way, arrived on time (within the appointment schedule) and was lightning fast on the fix. Very friendly and courteous. Thank you again, Chris!

I would recommend Computer Answers to anyone needing assistance with computer repairs and upgrades. I have been doing business with Computer Answers for a few years now and they have always been able to solve my computer problems and they are very good about explaining your options. I also think they are reasonably priced. Most importantly they have an excellent customer service support team who are professional and experienced. And theyre fast too!

Always amazing costumer support thanks Brendon

Chris (the technician) was great, polite, showed up early and was extremely helpful. He fixed my phone in no time and made a difficult time much easier!!The rep when I first called to make the claim with Asurian had a hard time understanding that I didn’t live in the billing zip code since I’m on a shared plan, but eventually (after what seemed like forever of explaining it and asking him to look in the zip code where I live multiple times) he was able to look near me and find technicians that could come to me.Overall a good experience!

I went to Computer Answers in hopes to retrieve pictures from my old cell phone which had a shattered screen. They were able to help me out and get me all fixed up with all of the data and pictures that I had been without for so long. I spoke and worked mostly with Paul, who was a great help and I appreciate how customer service and satisfaction is one of their top priorities!

Not giving 0 stars. But tried calling a couple times. First time. They asked me to hold. Ok. I do that. Left on hold for 20 mins. Try calling back a 2nd time. Goes to voicemail. Called back a 3rd time. Same thing. I understand that you have business. And that things get busy. I judt had a simple question I wanted to ask. So I could get some assistance. You cant tell me you are that busy on a monday afternoon. -.-

Brought a Dell laptop in to have charging port replaced. I was told it was completed but when I went to pick it up I was told the hard drive was failing and it needed a new one. They then replaced the hard drive but the laptop had no files on it other than Windows. The original files pictures, videos, favorites, etc. were left on the failing hard drive and handed to me separately with a cable to plug into the laptop. I tried to no avail to access my files from the old hard drive. I brought it back and they eventually transferred my files to the new hard drive for an additional $73.00. Altogether I paid $561.60 to get my $500.00 5 year old laptop back .

If you are doing an online chat, be aware there are several locations and you may not be talking to the Albany store. I was unaware there are multiple locations. I got a quote with the online chat, however when I went to the Albany store it was much higher. The check in procedure seems a bit long. Went to another repair shop and I was in and out in 5 minutes.

Well first are foremost, theyre prices are MORE than reasonable. They offer free diagnostics, and are very willing to work with you. The customer service there is top notch, they are very patient and a great group of people. They definitely have my business for any of my electronic needs in the future. If that doesnt say enough, this is the only Google review I have bothered to write. Its that good. Keep it up bros! Thanks for the help with my galaxy today!

I will say that their staff most of the time knows what they are doing and are generally fair about it. Just remember, they are not a pawn shop, even if they originally looked like one! Theyll buy your old electronics, particularly older and outdated equipment that you do not believe have any resale value; they generally do. Anything else is off the table ( They dont want actual toasters, just figurative ones ).Personally, Ive gotten mostly excellent service from them, even if it takes some time for some aspects of the service to be completed. They also give more than fair prices in 90% of the cases Ive seen. And by more than fair, I mean better than outlet prices sometimes.

Fixed an issue with my power supply after it shorted. They were friendly and professional and easy to work with.

I came here needing to repair my Alienware laptop. Incredibly good customer service, my computer had major hardware issues and whenever I needed help I would bring it in and they would work on it for free. They worked for many hours doing intensive repairs and charged me for two hours for working on it for four or five days. They have extremely cheap and fair prices for hardware. My laptop has never ran better than it does now. Their customer service was fantastic; they are very friendly and very respectful. If you need help go here Ive never experienced better customer service and my computer has been running as good as it ever has.

Have been here multiple times for computer help. They price fairly and are very helpful if you any questions about anything. They also do other electronics, not just computers. Also, the free diagnosis is always helpful.

I needed a new AC adaptor for my laptop. They said they could get it for $100+. Got it for $36 on eBay. Then they called me to offer installation for $110.FOR MY AC ADAPTOR. They were offering to literally just plug it in for me, for $110. #bargain 🙄

The staff cant ever stop being annoying. Did a smartphone repair which was a fail. They simply cant accomplish the service. Seems like they are just waiting for marijuana to be legalized and switch gears full time with their vape stand. Probably will take electronic trade ins in exchange for hash when they really figure their business model.

Good service, fair prices and friendly staff - what else can you ask for from a computer repair service? They have repaired two, touch screens (iPad and an HP laptop) that I thought was going to have recycle.

Courteous and professional. They were able to make an electronic repair quickly to get me up and running within 24 hours

Says theyre open, its Saturday at 8pm the store and website says nine. 24-48hrs is a lie as well.

Chris came to my job. He called and let me knew he was on my way. He was on time and fixed very fast. he was professional and the phone looks brand new. Happy that my Iphone 7 is back to looking clean and sharp!!! thanks !!!

ALWAYS HELPFUL, KNOWLEDGEABLE

The staff was professional, and the turnaround time was significantly shorter than I expected. My laptop works like a dream now, was done quickly, and affordably comparable to other options I had researched. Will definitely be going back for any other repairs or support I need in the future!

A+

GREAT PLACE!!!! Everyone is nice and knowledgeable. I accidently cracked my sons tablet screen, brought it in... and had it back in 3 days!! Price was definitely affordable, and since I was a new customer I was able to use a 10% off coupon!! Will definitely recommend to anyone!!

Great place. Helpful, informative, staff. Accurate estimates of time and cost for jobs. I go to them often and am always satisfied.

Best place to go to get computers, laptops etc fixed and repaired!! I brought both of my laptops in to get repaired and they had them up and running less then a week. I definitely recommend computer answers thank you again!!!

Great experience, fixed my daughters iPhone 6S, in under an hour. Very helpful and knowledgeable.

I have dealt with these guys in the past and they are truly awesome. Look forward to seeing them again since they moved on me

Needed to upgrade RAM. I called, was given great information about what to do. I stopped in and picked up the correct RAM stick for my laptop. Great customer service! Thanks. Will surely be back.

Those guys are super nice n helpful.

My first experience with Computer Answers was at theyre old location, across from Just Hair on Central. Not gonna lie, I had some difficulty and was a little dis-satisfied, but after checking out their new location and dealing with TJ and the skinny dude with the glasses and the beard and hearing from them they had made adjustments to their staff...I can honestly say this is the best place in town for used computers/parts and will recommend it to any family member or friend. These guys are honest and truly hook it up.

Excellent service!! I had a stripped screw on my laptop for over a month, tried everything i could possibly do so i came into Computer Answers and the manager fixed my issue immediately. Very helpful and knowledgeable people!

Since I bring my son laptop to get fix in july. I call they say they will call me back never call back bad service. Still didnt hear anything about my son laptop 😕 and it October

First experience was related to changing the battery for my Asus ROG. Even though it took one week for them to replace the battery. It was understandable. However, the second experience was not good, even after four days, they didnt even respond to let me know what is wrong with the laptop. Therefore picked it up without completing the diagnosis.

Called just about everywhere in the capital district to see if they would help fix my PS4 disk drive. Everyone seemed to think it was too complex for them, but Dale and the rest of his team at computer answers did a great job and had my PS4 fixed for me in only 2 days. Awesome customer service would definitely recommend this place to anyone with broken electronics. These guys fix everything!!

My iMac needed an new DVD drive, and some other repairs. FANTASTIC JOB, AND QUICK!!!! THANKS so much!!!

Great service! These guys know what they are doing and prove it with ease, my dell laptop had a faulty cable due to poor manufacturing, they ordered the part needed and charged only $154 when Dell wanted $240+ just for me to ship it back to see what was wrong with it, with threats of further charges if the screen was not the issue

Broke my phone screen and called a few places and no one could repair it because of the type of phone it is. I called computer answers and Les told me he would look at for me. I brought it in and he said he could order the screen and would call me when it came in, and thats what he did. He was very knowledgeable. And took his time to make sure my phone was fixed right. Even put on my screen protector. Highly recommend

SCAM ARTISTS.Over-priced accessories and software. Charged my brother $500 to reinstall windows. You did not reinstall, but merely erased the hard drive. Avoid this place at all costs. For the non-techy people.UPDATE: the owner states we where charged $100 for windows. Nah I think it was more like...$500? Dont bother wasting your time at this place. Hard drive was dead. Pfft, could you think of a better lie?

A technician from Computer Answers came to my home and replaced the broken glass on my iPhone after I filed a claim through Asurion, Verizons insurance partner for the accident protection plan. Not only was he able to fix my device in a matter of minutes at a very small table, but he was also very kind, professional, and I felt comfortable allowing him in my apartment. I would definitely use Computer Answers again.

Just went online and asked if i could get my laptop keyboard fixed, Jackson was very kind and told me exactly what to do. Definitely going here to get everything fixed when needed!

I went there for virus removal. They told me they had to back up the data, and then reinstall everything again. Ok, I said. But they lost half my data. Its gone forever. They lost all my pictures (family pics, trips, everything), they lost all my music, they lost everything except what was in the folder My Documents. The only thing I got from them was ups!. Worst back up ever.

Received Great Service from Elliot and Joe when picking up MAC. Very Friendly and Curteous. They maintained contact with me throughout the whole repair and kept me well informed of the status and timeline for repair. Even in the midst of a relocation I could see they were busy trying to set up and organize but they still took their time and didnt rush anything. Overall great service and would definitely recommend to family and friends.

This is what the Clifton Park location left my computer looking like.