Thank you to Alex and David for taking the time and effort to help my wife and I. Great Valentines Day gift.

Alex is great! Very helpful, genuine and very knowledgeable of the product he is representing. I will continue to refer my friends and family to him.

Great dealership! The last two times we had purchase a vehicle from Kia the experiences have been great! They have really nice cars that can meet your family needs. Great customer service from Kia from Mr. John Baladi to Mr. Ignacio Padilla. They really took care of my family and with what we needed for our vehicle. I would definitely recommend this dealership to friends and family!

Worst experience I have ever had trying to buy a car! They couldnt care less about there customers. One salesman was a no show for 2 different appointments. The next salesman left us outside waiting for him to grab keys to a vehicle for 20 min in the hot sun!! Only to find out he was helping other people, completely forgot about us. I called to talk to a manager. They just kept putting sales people on the phone. 4 trips to them from the foothills for nothing!!! UPDATEThe GM reached out to me and went above and beyond to make things right. Worked a great deal for me, sent me back in to the dealership where Liz one of the saleswoman took very could care of us. Big thanks to Liz and Jon. You both turned a 1 star review to a 5!

Friendly staff, help you out... great salesmen👍

The staff was courteous and the wait for the oil change to our Kia Sedona was pleasant!

The service dept, especially Rick, was very accommodating to take care of my needs on a Saturday. I Look forward to future scheduled maintenance events with Yuma Kia!

Was great at first but after awhile no so great. First my cosigner wanted off my car loan so I called them to talk to them and they told me they would call me back, never got a call back. I called again a week later I was told that the manager was on a test drive with someone and they will call me back but nothing back. Now 5 months later they raised my car payment for no reason that I can think of and I called but once again no call back. Not happy with Kia so this is making me choose a hard choice. I love my car but they raised my car payment when I have a contract and they wont talk to me.

We have 3 Kia dealers in San Diego, but I will drive 2.5 hours to use this one. The salesman sat with me to discuss my financing options. They were no pressure and so nice. The service is great! San Diego dealers have a 2-3 week wait time for maintenance appointments, and this dealer took my car the day I called. They also called to look up my prepaid maintenance plan. I went to two other places that wouldn’t do that. When I purchased the plan, they said I can go to any location. But others rejected it. This sales and service team did an excellent job!

Went in for routine maintenance (oil change and tire rotation). Service was quick and easy. Your first 3 oil changes are free. I wasnt aware of this so everything was free of charge. I highly recommend this dealership because of their friendly staff who answered every question I had, and how quickly my wifes car was serviced.

Loved the service I received Alex helped me out so much I was from out of town and he guided me through everything & explained Everything so well. I was very satisfied with the service I received definitely recommend this dealership. Thank you so much Alex for your help! I finally got the car I always wanted !

Just had a wonderful experience purchasing our new 2021 Sorento from Kia of Yuma. Francisco really listened to us and found the perfect vehicle for our needs. This guys will work with you and make everything a breeze! Thanks Francisco and team! Definitely give these guys a shot!

Had oil changed. Fast and efficient. I did have a appointment which I would recommend.

Great service and very friendly! Oil change in less than 30 minutes and they took the car to get washed!

Many thanks to Daniel and the entire team, for replacing our battery quickly on Saturday morning to get us back on the road to San Diego! We were traveling with our grand-cat and greatly appreciated all your efforts! Thank you for a job well done!

Purchased my 2019 Kia Soul from them. Satisfied with that purchase. We decided to size up this year with the new Seltos. Found the one we liked. They came back with an offer for my trade in, the 2019 Soul. This car is in perfect shape and has only 8100 miles on it. I had already looked up the Kelley Blue Book on it before we went. They offered me $7000 in trade in and went up to $9000. The Blue book was between the range of $12,000-$14,000. Needless to say we did not puchase. We are taking our business to another more honest dealer.

Good and fast service

Daniel was so helpful and courteous, I was on vacation and was a long way from home and my car needed servicing and he made my experience stress free,thank you.

Liz was super helpful and very knowledgeable.

Always friendly and quick service. My service advisor (Juan) keeps me updated about every step and makes the right service recommendations to keep my 2020 Kia Soul happy and trouble free.

Alex Vermont salesman is great. I highly recommend him.

The staff was incredible and super helpful. Daniel and Yuan in service are the real heroes. They were awesome with my car, cant thank them enough!

Great sales rep! Very friendly and courteous! Sal definitely knows what hes doing.

Like that they answered all my questions even though I didnt buy a car. Will definitely check back after the first of the year.

Met very nice sales persons this morning. Worth visit.

Cant say enough good things... I want to say thank you to Daniel in service who helped when my car had issues when traveling......they looked at my car right away and got us back on the road as soon as possible.... and thank you to the tech well....I would go out of my way to use them in the future for any purchase or service.... Didnt even over charge me ...much gratitude.

After one month looking for a local service place found a reliable place to get my car serviced. Thank you for great work

Very, very polite and professional. Brought our 2011 Jeep Grand Cherokee in for an a/c performance check up, and was blown away by the friendliness and customer concern. Everyone was eager to assist, guide us in the right direction, and answer any questions we might have. We had our own transportation arranged while the Jeep was being serviced, but we were asked twice if we needed a ride. Wow. Great attitude and service!

I like my Kia dealer because they have very good customer service, especially Bobby he always help me.

Edit: To summarize, the GM and customer service helped me out after an issue I had with the shuttle service not being available while my car was being worked on. Great service and feedback. Excellent dealership.

Kia of Yuma was great! I am extremely happy with my Truck, I got a 2019 Ram 1500 and Im loving it. This is my 2nd purchase from KIA. I bought a 2001 F-150 8 years ago and the truck is still running strong. Shout out to Andy and Alex, they went above and beyond to help me with my purchase definately ask for one of them if you decide to check them out. Great quality used cars!

Very helpful and friendly staff, from the sales personnel to the owner. Not your typical pushy salespeople, they let you tell them what your looking for and help you get it. The finance department gave options for different vehicles with different interest rates and let me decide which one was best for me. The most relaxed and enjoyable vehicle purchase Ive ever experienced.

The best place to buy a vehicle hands down! We spent 3 days and 3 different test drives with 2 different cars and the salesman; Ramon Palencia was awesome, he just wanted us happy. The final paperwork was a breeze thanks to Ignacio Padilla. Great place with great staff!!

They are fast with trying to sell you a car,Promise you stuff and dont keep it.Like 6month Sirius radio,he said its good for 3 month when we bought the car and they said to just come in and they can do another 3 month.my husband went there for the second time now and still got denied with the words they cant do thatcustomer service not great eitherWould I buy a car there again,NOWould I recommend,NO

If you want a Kia this is the place to go. They will take care of you and ensure that you take home the vehicle that you desire. They helped me get what I want it and gave me a higher amount of money for my trading. You can use me as a reference. The new Kia telluride is very well design. Kia vehicles in general have come a long way.

What a Great Kia service Center in Yuma. We had our hatchback locking mechanism break in route from Texas back to California. We called the Kia service Center and Andrew had us come into the dealership. He diagnosed the problem immediately. He had the part in stock and had us back on the road in less than 2 hours. Super Service Center. Great job guys. Happy Trails.

Great experience buying a new Cadenza from Kia of Yuma. Drove from 2 1/2 hours away to buy the car. Gary and Javier were fantastic to work with. Responsive, honest, fair, and provided helpful information to get the deal done quickly. I would definitely do business with them again.

A car dealer that actually puts the customer first? Impossible? Nope! These guys are the best! From sales to service every employee takes special care to satisfy your personal needs. We have purchased 2 vehicles from them,are looking at another and have been completely satisfied.

Our experience with Zamora Kia has been excellent in all ways.Everyone in the sales department is very informed and courteous whenanswering questions about our new Kia Optima.Our salesman, Javier, helped us set up our gps and did a quick run throughof all systems on the dashboard.The service department has been excellent also. No problem getting in for an oil changeand service manager is very knowledgeable too.Our interaction with all departments has been very satisfactory. Id recommend Zamora Kiato anyone asking about this company.

I purchased a new Kia Sorento from Kia of Yuma and purchased the clear coat for the inside and outside of the vehicle. I had my sister take the vehicle to service to get this done. Upon pick up it looked like it was all done and you could smell the coating on the inside of the vehicle. Took the vehicle home I found the the back of the vehicle was not coated. Called them and they told me it was completed the entire vehicle was coated. I told them if it was coated how did you get the coating under the dirt? They told me to take a picture and send it to them. Finally, they said to bring it back in. Drove back to the dealership and had to leave the vehicle overnight for pickup the next day. Luckily I had another vehicle to use. My issue is they did a half a$$ job for something that I paid extra for when I purchased the vehicle. And since you cannot see the clear coat, how do you know they coated the entire vehicle inside and out? All you have is their word and hope you get what you paid for. Gave 2 stars instead of 1 because they are completing the coating they missed.

Do not get touch up paint on your car from this dealership or for those matters maybe rethink going somewhere else to spend your hard-earned money. There are other dealerships in this town. Please read on! I had to purchase touch up paint because I was initially told when purchasing this vehicle that they cover chips and scratches through the extended warranty; however, we discovered they do not. We spent 26,000 plus on a brand new Kia Soul and we believe that the professionalism and satisfaction is now no longer a concern once papers are signed and are locked into a monthly payment not to mention the interest accumulated. I purchased the touch-up paint for my Kia Soul 2020 and did not get the right product, it was too dark (which service did acknowledge, and the paint bubbled on the car.) It looks terrible and 3 days I had to wait for a call from management due to management, not on sight of the dealership, needless to say, no return call. I was the one who had to be proactive and go down to the Kia dealership to talk with Management. They put me in touch with whom I now feel was an inept Assistant Manager, Daniel Ballesteros. He was unwilling to discuss the problem that Kia manufacturing gave the wrong color defective paint. His solution was to give me more paint. I said, Its ruined and it looks terrible. Im not an auto body person. It will take more than paint to fix this problem. It will take an auto body shop to fix the incorrect bubbled paint on this vehicle. I of course had to endure the notorious, There is nothing I can do. from Mr. Ballesteros. I feel he allegedly lied to me which I do not appreciate dishonesty and lies. Why do I feel this way because he told me that they do not have an auto body shop so the only thing that he can do is give me more paint and he said it repeatedly throughout the conversation? I retorted according to the warranty if this was what you considered a manufacturer defect there would be a place to take this vehicle to repair!! Its known that car dealerships have auto body shops in place to repair cars either in house or contracted out. So you mean to tell me that Kia of Yuma doesnt have an auto body or a place to take a vehicle for repairs. I find this contradictory and lead me to conclude that I have been a victim of lies. Let me present a question to Kia of Yuma if a person has manufacture defective/damaged auto parts they will be turned away because there is no auto body shop to do the repairs in this dealership? So you are telling me your dealership will not honor the warranties set in place. You see how erroneous that sounds. Kia of Yuma and the manufacturer gave me the wrong mixed/matched bubbled paint which caused the defective color and bubbling to my Vehicle. The Kia Soul now needs to be professionally repaired which Mr. Ballesteros refused to step up to the plate and acknowledge. If I would have been told that the paint was not going to match exactly or give me problems I would not have done this and ordered the touch-up pen/paint. My trust in this dealership and service department has now been compromised. My observation and experience now with the Service Center and Maintenance department and Mr. Ballesteros along with his management team at Kia of Yuma have no interest in helping resolve service problems to which they are responsible for creating. I now feel I will be singled out and discriminated against and treated unfairly upon my return for warranty services. I have these different color bubbled spots on a brand new car. I was turned away, with no other explanation with any other alternatives to resolve this issue. I now must accept Mr. Ballesteros did not want to take responsibility for our Kia receiving the wrong defective and color paint and to repair the damage that it caused. Shame on you Kia of Yuma for what I perceived as lies and taking advantage of seniors!!!!!

Go see Alex, the Yuma Car Guy!! He works here and will hook you up with new or used. He is terrific and will even DRIVE the car you choose to YOU!! He is now featuring the newest Kia on the market and is selling so well they are having trouble keeping thrm in stock!! So give him a call and see!!

Outstanding customer service all the way around! Javier was hands down the best salesman I have ever dealt with. He went out of his way to make sure I was taken care of and completely satisfied. So happy with my new Kia Fortee!!

I recently had the great pleasure of having my car serviced at Zamora Kia! My service tech Brett, was very professional and kept me informed of all services to be preformed along with the cost. There were a couple of issues that I was unaware of and after I did some research on them decided to have Zamora take care of them. All in all I am very pleased with my experience with Zamora Kia and would recommend them to everyone.

Fantastic sales, service and finance departments. Totally friendly staff and great selection. Best warranty out there also for the price. 10yr. 100k will keep it going for a long time.Very Satisfied.

So awesome! After getting turned down everywhere else I came to Kia and Javier and the rest of the guys at Kia helped me so much! I love my car!! Thanks guys (:

Very good people works over there they always try to help you get the car that you want no matter what is your credit score they help my friend get one the newest cars with no credit so however

My experience at the Zamora Kia in Yuma AZ was great. The attention to detail and customer service is definitely out pacing the competition. Every employee I had interaction with was attentive and professional. This is what keeps me coming back.Special thanks to Gary and JavierThank you and Keep up the good workDon and Rita Neely

I love my Kia Niro and Kia Of Yuma employes pleasant, effective people. They charged about two and a half times the internet cost (from a Kia online outlet) for the Niros Cabin Filter. That is no bueno... I will still use them for scheduled maintenance, but I will purchase the air and Cabin Filters online and replace them myself...

Oil changed service department was great

I have less than stellar credit, but the folks at Kia of Yuma worked HARD for TWO WEEKS to find something that fit my lifestyle, 6ft 1in husband and my payment requirements! Javier did a FANTASTIC job and NEVER gave up. Stayed in constant contact with me from start to, well he hasnt stopped🙂! Still checks in. They will not only get my future business, but I will tell ALL MY FRIENDS, FAMILY AND ACQUAINTANCES! Thank yall so much!

Good customer service

Great customer service

Service with integrity. Outstanding. I cant say enough good things TheyWent above and beyond to give us more than what we expected and peace of mindThank you

Kia of Yuma was by far the best experience we’ve had in purchasing a vehicle. We did an online credit application, were pre-approved, made an appointment to visit Kia of Yuma the next morning. We were greeted promptly by Javier, picked our vehicle, test drove it, and accepted our great deal in about an hour and a half. No dance, no gimmicks, no pressure, just a straight forward deal. Javier was a great salesman and Jessica was great in finance. Anyone looking to buy a vehicle, go see Kia of Yuma (Veteran owned) for unparralled service from start to finish!!!

Good service

I wish buying a vehicle was always this pleasant!! Extremely happy with Zamora Kia. I felt very comfortable and was not pressured at all. I didnt buy at first and Ashley continued to answer any questions I had until I was ready (almost 3 months later). They were very helpful and I will definitely be doing business with them in the future. Thank you Ashley and Zamora Kia.

Really nice folks..ask for Charles! He looks like the kfc Col...

Super great folks, easy place to do business.

Quick fast hot and fresh I get my food in 4 minutes or less

They charged me 130 dollars and told me I needed a bunch of stuff I didnt need. I got a second opinion and they told me I didnt need but 2 things done. What Kia want to charge me 2000 bucks Im actually get what is needed for 290 dollars. Big business again trying to take advantage of customers

Great service. Thank youAnnette Metje

Bought a 2018 Kia Sorento SX. I love this car. Has EVERYTHING.. Kia people, salesmen & all are great. Their stock is good but if they dont have it theyll get it. AND THEYRE WILLING TO DEAL..

JAZMIN is the BEST customer service and sales employee at Kia of Yuma. She thinks as a customer, not a typical cars salesman, and goes above and beyond everyone! It was a pleasure working with her. Tim Y.

Service department is very good with communication with customer and ordered parts. On side note: I’m all for you selling but geez hah honestly I just don’t like getting sale calls after EVERY time I take my car in for service. I mean my car is new 😁

Excellent salesperson, Jessica Becerra knew her product, no pressure customer serviced approach was appreciated! Ownership and financing was excellent as well. No high pressure add-ons after the sale and provided me information to make smart choices. Never had such a great experience purchasing a car. I was introduced to everyone I would be talking with for service and after purchase questions or concerns. Excellent excellent excellent!!!

Our first Kia vehicle and first buy from Zamora Kia. Javier was patient & allowed us plenty of time to make our decision. Javier was very knowledgeable about the vehicle & answered all our questions. Overall a very pleasant experience!

They were very friendly and did a great job on my car thank you kia

When I first took my car home I experienced a few minor problems. the staff from service was very helpful they kept me informed on the issues with my car and found ways to solve them and since Kia offers warranty for the first 6 month I didnt have to pay anything. over all excellent customer service.

Jesus Marquez in service is great. He made sure I got the best service possible. He went above and beyond.

Ive had two experiences here with the service department, the first because I didnt know better and the second because I had no choice (recall). Both times I was talked down to, lied to, and seemingly purposefully misled. Not only did the employees seem to not have an ounce of proactive sense, but there was zero communication or respect for my time. The only good thing that came out of it was that the oil change and servicing was comped once my HUSBAND complained.

Very good sales person very respectful

I have had the pleasure of having my KIAS serviced at Zamora for the past 4 years+ My first was a 2011 Sorento which more then proved itself to be trouble free and a great road car. Even though I had not purchased it from Zamora the service was great. Since then I have retired and traded for a KIA Soul. It great buying from Zamora, No hassle like you get from the big box stores in the Phoenix AZ area. Shortly after I took delivery we made a trip across country from Yuma AZ to New Jersey (about 6500 miles round trip and we were very pleased with the flawless way the Soul, rode and handled. The service from Zamora is the best! Some of you other dealers should take a page from their operation here in Yuma.

They messed up my taxes and didnt include them on the loan so I had to pay CA DMV almost $2000 out of pocket to get my plates.

They didnt have any cars in stock that met what i needed. When they get what i need they will contact mr

Great prices but need more attention a what costumer needs

We had are battery replaced there last week and while it was in the shop they serviced and washed it as well. Great customer service. I will be taking it back there from now on!

Great service! They listen and take the time to find exactly what you want!

Under new owner people will see a difference in customer service. More cars to pick from. They dont judge you like most car lots do . And you do walk out of kia of Yuma with a smile and driving a new car or truck.

This is our first brand new car in our lives and for sure we did not go wrong, Thank you Hector Demara salesman at Zamora Kia get service and answered all our questions. Very friendly and easy to talk to. also Tony in finance thank you ... Got ourselves a 2017 kia Soul!!!

The sales staff and Sales Management were very pleasant and professional. I will definitely refer friends and family in the near future.

My salesman was great, but the rest dont communicate well at all

EVERYBODY IS SO FRIENDLY & PROFESSIONAL.

Very good experience with ZAMORA KIA, everybody was very helpful, definitely I recommend buying with them, the process of financing was also fast and easy Thank you to Tony Ramos and Victoria for the good service.

Fast and friendly. Great service experience.

Very helpful salesman.

The sales staff were very professional, the environment was very relaxed and the service has been excellent...all in all a very positive car-buying experience

Very knowledgeable and friendly staff.

Very friendly staff and great service.

Very nice staff. Comfortable environment.

Great customer service

Service was fast

The best service ever at a dealership

My wife and I are from El Centro California. We recently purchased a gorgeous 2017 SX V6 KIA Sorento! Gary the sales manager, Rob Ybarra and the rest of the team were incredibly friendly and ready to assist. They worked with us when no other dealer in Southern California would. We had a very little options when it came to trading in our vehicle and paying off the remaining balance. Zamora KIA did not blink and welcomed us with open arms. We not only got the car we wanted; 0% financing; zero payments for 6 months; paid off our vehicle!! Are you serious? We are forever grateful for Zamora KIA for making our dream come true. I recommend Zamora KIA to whomever is looking to buy a new KIA. Look no further!

New name, new owners i guess. Sharp and professional as it was before.

Clean, good waiting lobby, friendly and fast.

Better now with new service manager

Great customer service! Love my Kia.

Bought my mom a Kia soul there. Luis was very nice and the service on the car after the sale has been excellent.

These people dont know how to treat people.i bought a new car 1 week later i had problems with it and they didnt wanna help me. Gary manager of kia dnt no wat his doing AND BY THE WAY THE OWNER IS WORST I TRIED TALKIN TO HIM HE GAVE ME A BAD ATTITUDE AND YELLED AT ME SO I LEFT .