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ni
Review №1

Went here to find a vehicle, went and told them what we were looking for. After viewing what they had on-site. They got us help with financing and got us in the perfect vehicle that fits our needs and beyond! Very pleased and happy with the whole experience! Reccomend coming here to check out your next Vehicle!

Ra
Review №2

Nice 2005 V W Bug, perfect hippy mobile, I like RJZee

Mi
Review №3

They offered great prices on buying cars. Some people might say something else but from my perspective finding the right car and seeing what good deals go on. The best way is to snag that deal and finalize it.

El
Review №4

Great customer service and high quality vehicles.

Je
Review №5

They have been the greatest. Great vehicle and great price! Thanks so much :)

Pa
Review №6

I’d like to give Michael at DeSantiago a shout out, I was having a lot of trouble with my car dying when I was driving it and Michael went over and beyond helping me figure this out, when they couldn’t figure it out, he actually contacted Kia of Yuma And found that my car was still under warranty over there and sent it over there to be repaired I really appreciate everything that Michael has done in helping me get this car up and running again the right way!Great family business would do business with them again and recommend them to anybody thank you Michael for everything that you have done!Now on another note I would like to express my gratitude I recently helped them recover a car, I really appreciate that they help me in the way that they did for helping them! It would’ve been awesome if they would’ve paid the remainder of what I owe on my car, Which really isn’t that much it’s almost completely paid off, If they could of done that for me it would of been great because the struggle is real with the pandemic in this world nowadays, but as I said I do appreciate what they did do and I would recommend them to anyone and just to let you all know they do work with you and it’s a great family business, Once again Michael and Javier thanks for what you’ve done I appreciate you working with me, and all you’ve done for me!

Ju
Review №7

I highly recommend them.. They are always very friendly this is the first time in my life that I feel I can actually trust a car dealer...Michael got me into a affordable, reliable, vehicle that was large enough for my family even with my credit being low...I have been with them 2 yrs and have bought 2 vehicles from them now...the couple times that I have needed mechanic work done they did so, I just paid for parts and discounted labor fee much cheaper than going to a regular mechanic shop...at one point my starter went out and it was about 2 weeks before I got paid and they still fixed my Tahoe and returned to me and let ne pay when i made my regular payment.,so I know they will work with you...I most certainly will be returning for my next buy...

T.
Review №8

Hard to get help and wasnt much help with our search.

je
Review №9

Just purchased my 3rd car from them and process was very smooth. My family has also been buying cars from them since the 90s. Also, they gave me a 3.24% interest rate. Thank you DeSantiago family for serving our yuma community with much needed transportation!!!

Ma
Review №10

Great experience. Employees are friendly and helpful.

Da
Review №11

Great cars great service Mikey and Javier are the best.

da
Review №12

Horrible place dose not work with you at all asked to renegotiate was told no bc I don’t know what I’m talking about and the car was fine When there wasn’t any oil in the car when asked if fixed things that concerned me like if there’s any good fluid in it at all but nope he just dodged the question completely and threw the same numbers at me. Better off going somewhere else

Gl
Review №13

Great customer service, very friendly staff.

Ki
Review №14

Ask for car fax. Sold me a car that was a salvage title and claim to be clean title. And also check if the oil was change. Literally one of the worst places to go. You’re better off to another place.

Ti
Review №15

Owner knew I was ignorant to the car buying experience and in a desperate situation. After assuring me that I’d be taken care of, I was hit with extra fees, a price higher than kelly blue book, and a crazy high interest rate. After trying to renegotiate, I was laughed at. If you need a car, do you research and avoid De Santiago. You’ll save your money, and sanity.

Sa
Review №16

Great cars at a great price. Bought my 2018 Toyota Camry for THOUSANDS less than the new car stores, literally $5,000 cheaper. I shopped and shopped, no one came close to the deal I got at DeSantiago Auto Sales. Thank you michael, especially with the financing. I got a super low 2.99 interest rate!!

Fr
Review №17

Thank you Mikey for selling my mom a reliable vehicle thats shes had about 3 years now. Desantiago recently helped me get into a beautiful Infiniti recently and I love it! I have recommended this local dealership to family and friends, and will continue to do so Thanks again!

Je
Review №18

My payments were low enough they also work with me if I cant make a payment on time. They really care about their customers and honestly havent found another dealership like them. Thanks so much Desantiago auto sales!!!!

s
Review №19

I had an excellent experience at Desantiago Auto Sales. Mikey was friendly, great to deal with and made the entire process of buying a car run smoothly. My friend got an excellent deal and we were treated very well. We would highly recommend this location to anyone purchasing a vehicle. Thank you!

St
Review №20

My best friend recommended this place to me several times and I always pass by it when heading towards 4th Ave and Ive been looking for a car for over 2 years so I decided to talk to Mikey and talked about my payment options and looked around. They have really nice cars but if youre looking for a car with low payments they can and will make it work. I bought myself a 2006 Honda Civic and its such a great car. The team made sure that everything was good to go before I took my new car home with me and discussed my payments options and it all worked out! So if youre looking to start out small come to this place they will take their time to work with you and make sure you are satisfied because I sure am.

Va
Review №21

My experience with this company has truly been, invaluable. The service I received, was not only exemplary, but I was treated not just like an everyday customer, but more like a close friend or family member. Although my credit score was not what it should be, they took their time and dedication to make it possible for me to drive off in my new car. I appreciate all of their hard work and understanding, but most of all I am thankful for the extra steps that they took to help me out of a difficult situation when it was not necessary or required for them to do, however, when I asked them to assist me they never hesitated once, instead just fixed all of my problems. Thank you so much to the entire staff and crew of Desantiago Automotive, but particularly, to Mike for all you have done for me.

Ga
Review №22

I highly recommend anyone who is looking to buy a car to do it here! They help you out and work with you! I bought my car there and my boyfriend just bought his there as well. We are very satisfied!!!

je
Review №23

Very great with there customer service. Always willing to help bought 2 cars from them with no problem. They have all new inventory. Go check then out they will work with you on almost anything.

Be
Review №24

My First used vehicle.2011 TraverseI love love itJavier Dominguez is an awesome salesmanHe will take care of youAs a matter of fact EVERYONE there is AWESOME even the MechanicsThank you ALL I love my carYour next vehicle should come from DeSantiago Auto you won’t be disappointed

Ja
Review №25

Bough a truck from Micheal Desantiago at Desantiago Auto, the truck works great and their customer service and easy payments keep me worry free. Good integrity and hard working Arizona family. I recommend Desantiago to all those looking to buy used.

Mi
Review №26

I just got a car from them they gave me a good deal .and they provided great customer service

cj
Review №27

Is it true what Traci Gomez (above) claims? Im reading the reviews because Im considering taking my daughter to De Santiago Sales to find a car to purchase. I read everyones review and saw the ones that just threw you 5 stars for unknown reason. Out of all the reviews there is one review that throws every 5 star review out the window. The Traci Gomez 1 star review. I want to make it clear, the one star is not whats bad its the reason behind it and no response from your company adds another red flag. A consumer gives you business and in return you hand her havoc. You put your customer in a situation that gets way more complicated then just having to pay 2 late fees. Good credit is everything. It will take her months to years to get her credit back to what it was before she walked through your doors. She may not not be able to make the payments on dates that she didnt agree she would pay on. No response to her complaint tells me you screwed over your customer and so what. You cause havoc to your customers. You sell a vehicle to a young girl that broke down on her 2 weeks after driving it off your lot and continues to keep breaking down after leaving your mechanics shop. A good part of her route she travels has no cell phone service and little traffic. Youve been in this business a long time you know if a car is a lemon or not. The way you handled this case, you have customer bring in to your mechanics, change one part to fix multiple issues she had stated. Tell her she can bring in in again but this time you are charging her because you claim EXTENSIVE DAMAGE had been done on front of vehicle after she purchased it. Customer complained that there were scratches on her hood that wasnt there before. Your mechanics worked on it again still breaking down. In your response to this customers review. You bagged on the customer, you claim these problems are from the extensive damage to front end which customer claims are scratches that happened when in your shop. You also stated that this customer is a slow payer. Irrelevant to the situation. Have you done anything to fix any one of these 2 situations?

va
Review №28

We are a highly credible business that has been in business for over twenty-four years. We are here to serve the Yuma County. Please come in and we will do everything possible to get you into a car regardless of your credit standing. We do not promote profanity we strive to do the right thing every time. We as a company do not speak bad about any other businesses in town and would hope they do the same. We have return loyal customers which is how we have stayed in business for over twenty-four years.

Sh
Review №29

The most patient and friendly staff ever. Been a long time coming for me to get a car and they listened and help me get what I was looking for. Highly recommend De Santiago Auto Sales for your car shopping needs

Pa
Review №30

Excellent customer service! Walked in and within an hour I was going home with my new car. They worked with me and got me a great interest rate. Ask for Michael

Di
Review №31

Have to complains... the mechanic Roman helped me with out a question had my car fixed within 30 min... he is amazing... and didnt rip me off... i have also bought a car from them... had no issues... the car is good for a used car... bought it like 3 or 4 months ago... still running... and the people in the office treated me like they known me forever... nothing but good vibes...

Ri
Review №32

2014 Nissan Maxima .Got a great deal on the car I was looking for. Low miles well kept car. Very satisfied. In and out hassle free.

Co
Review №33

I bought a car from DeSantiago several weeks ago, and they were very friendly and upfront about everything, were willing to negotiate, and when I mentioned the clutch had an issue during a test drive, they offered an extended warranty! So, I bought from them.Later, when the clutch needed to be replaced, they honored that warranty with no hassle! Thanks especially to Michael!!

Pa
Review №34

They are great i highly recommend them they will work with you and they take care of you.. Thank you Desantiagos

Ne
Review №35

God place for a great deal on a clean used car. See Mikey or Gabriel.

As
Review №36

I have purchased 2 vehicles from them with no isuues. They worked with me on my gown payment and made sure my pets were not mote then what I can afford. I recommend them to anyone looking for a car, another great thing is that they do IN HOUSE FINANCING which is what I was looking for when looking for a car dealer!!

ta
Review №37

They were awesome my experience was great got in n out no problems great car n great price. Super friendly n professional they didnt waste my time like these bigger dealers. Thx

Jo
Review №38

I bought my car 3 years ago. nice car, nice price, and still driving it.

De
Review №39

THIS A GREAT PLACE TO GET A RELIABLE CAR AND FOR A GREAT PRICE I JUST GOT A CAR THAT WAS FOR MY FAMILY AND IN MY BUDGET WITH PAYMENTS THANK EL JEFFE FOR THE HELP

Ca
Review №40

It was awesome theyve been very helpful and got me into a car in my budget and everything thank you!!!!

vi
Review №41

Very nice people, paperwork and purchase was very quick and smooth.

Da
Review №42

Last night I bought a Chevy Trailblazer here from Michael. And let me tell you, Ive worked at SEVERAL dealerships and have never seen this level of compassion and customer service from a salesman. And referring to Michael as a car salesman comes off almost insulting, do to the fact that his main motivation wasnt just to sell another car, but rather what can he do for me, and he has a comforting sence of understanding knowing that customers arent made of money, and you can feel the real honest family atmosphere as soon as you walk through the door. If you are looking to buy a car I sincerely suggest you try this place first! It certainly wont hurt, and youll most likely be surprised like I was, and end up driving home in car youll fall In love with. I know did! As silly as this sounds, I woke up this morning and I literally felt like a kid on Christmas morning, instead of glancing out the window and seeing snow, I was staring directly at my new car (new to me that is, lol but youd have no idea since it was so well maintained) and just makes me so happy knowing I got the car Ive been searching for, at a value I could certainly afford from a place and a person I know I can trust!!! I love it! Thank You Michael and everyone else at Desantiagos, you made my wife and I (and my 3 kids) one happy bunch! Wish I could give u more then 5 stars! So best I can do is; ☆☆☆☆☆☆☆☆☆☆.

An
Review №43

Good people work with, help me out a lot to make my payments affordable

Cl
Review №44

Michael was great! got us in a car, and was very expedient!

Pa
Review №45

Good people to work for. Worked there years ago.

Gl
Review №46

I am very disappointed in the way they have handled selling my loan to a finance company. When i specifically asked them not to, they did anyway and sent the money i gave them to the company 2 weeks LATE! NOW MY CREDIT IS BEING TRASHED BECAUSE THEIR LAZINESS! I now owe 2 weeks of late fee interest! And my payments that were due on the 11th are now due almost 2 weeks earlier on the 25th! Another issue that i went over with them more then once because i didnt want to be making late payments!!! I am VERY upset and wouldnt recommend anyone to buy a car here.

Ju
Review №47

Great dealer.

Vi
Review №48

Kind of over Priced

Ka
Review №49

Great place

Ti
Review №50

Very knowledgeable salesman and trustworthy

As
Review №51

Very helpful

Ma
Review №52

BEAUTIFUL CARS AND A GREAT VARIETY OF THEM .... WITH EXCELLENT CUSTOMER SERVICE.

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