Dont use this place. They charge 5 times as much as any regular mechanic. For every dollar you over pay here, thats one dollar less you have for food and groceries to feed your kids. Do they care? Of course not. And today, that really matters. They charge $600 to install a $40 electric window motor? You pay for everyone there to make a buck off of you. Of course theyre courteous. Youre supporting everyone there. They charge $250 for a $40 part and $400 to install the part you paid 5 times more for. Re: rockauto.com and a good mechanic. There ARE some good mechanics in Yuma if you LOOK! 🙂🙂🙂

Good experience, fast service and very polite service team. Was a bit surprised by a $51.00 disposal fee, but the service was very good.

Bobby at Fisher was awesome! He made the whole experience easy and was very patient in working with my husband and I! Would recommend him for all your car buying! I can’t remember our finance guys name but he also went above and beyond, had everything move quickly and was prepared for our crazy kids and helped keep them distracted!

Bobby at fisher what an amazing sellsman made me feel at home and for most of all great attitude what an amazing experience thank Bobby

Great Customer Service! Hector Medrano was very attentive to what I was looking for and offered me several options. His kindness is not very common nowadays, so I appreciate his friendly customer service and results. I would definitely recommend him to my family and friends!!

Jose “El Puma” Rodriguez was outstanding during the entire purchasing of my new Truck! Jose was patient and flexible and made the entire process smooth and enjoyable! Thanks a Ton, Jose & The Chapman/Chevy Team!!! Good doing business!!!

We purchased a used wrangler vehicle from this location 4 months ago. I wanted to get a tow plate installed so I took it to an installer that they recommended. The installer stated the vehicle had been wrecked and would not install it. I returned to the dealer, and after 8 hours of hard discussion, and negotiation on both parties part. The seller bought the vehicle back, paid off my other vehicle loan, gave us funds to install a complete flat tow system on our new vehicle that we purchased from the dealer the same day. I would like to acknowledge the Asst. Manager, and General Manager for taking responsiblity for the previous purchased vehicle. It took some time but I believe that both of us came out ahead. Moral of the story...check the used car through and through BF you buy

I am on my third purchase from fisher dodge and every time they surprise me more. They always make sure I have gotten the best deal and their customer service is beyond amazing! From their sales, to finance and even their service department. They make you feel like family. I will forever recommend them to friends. A big thanks to Soto and Ivan in sales and finance and also Israel I believe is his name in the service department for getting and keeping my vehicles serviced and well maintained. It’s important to have a reliable vehicle. I’m a forever Dodge customer.

The customer service, Luis in particular, was great. He made sure my Jeep got brakes on it because they were bad. I brought it in for an oil change. The brakes were an after thought and he got it in. Im grateful for your service team.

Top of their game! Very pleasant! You have your own personal guy, its awesome! Never a long wait! Very impressed, Im a native NYer, so, they totally are awesome on the servicing of your vehicle!!!

Terrible customer service. Just wrote them and Victor a positive review for taking care of a LOF, tire rotation and engine air filter check. The next day check engine light came on and they wanted $155 just to diagnose the problem… that they likely caused. Staff deflected the blame from one department to the next until I got fed up and left. Really disappointed in the customer service after using them exclusively for 3 years. Won’t be back.

If your looking for or a great deal from a dealership that cares. Call Ed Burger and he will absolutely take care of you. The best in the west.

They took really good care of my car. I went in needing an oil change and experiencing a major drop in my fuel economy and they checked over everything. The process did take 5 hours and I was left sitting in the sales center aware it was going to take that long so a heads up or offer of a ride home would have been nice. But overall, Im so pleased I decided to take my car here and will finely return for my next service

No jeep wranglers in their inventory according the deakers web page, what a shame

Went for a scheduled oil change and tire rotation. Service was on time, very friendly, professional and informative. Even washed my car!! They also have a very comfortable and quiet customer lounge to wait in.

Worst experience. They tried to tell me I had a leak in the evaporator and compressor for my ac and wanted to charge me 3300.00 dollars. Took it somewhere else, they told me there wasnt any leaks, got it fixed for 400.00

I think that for the most part theyre very professional. since we know about mechanical things, cars, my husband was mechanic, retired now. theyre very professional they have parts in and they get right on a job and do it well.

Heriberto and Bobby were awesome. We were treated like if we were part of the family. We love our new Wrangler Diesel Rubicon!

Took my car in for oil change, and to have the AC checked. They returned my vehicle same day with no AC in 100+ weather. They called me back two hours later to tell me they didnt realize my car didnt have AC. Retuned for a loaner and then was charged for it because I wasnt able to answer the phone when they called to let me know my car was ready for pick up. After the missed call I called back several times and left voicemail after voicemail. Didnt get a call back until a day later.

Ryan Meister was very helpful and thats who Im going to ask for from now on! Dont ask for Israel he was very rude, disrespectful and cocky! Ryan really made me feel like I can come back and he would treat me with respect and dignity! Thankyou Ryan!

It was an amazing experience! This is my second vehicle purchase from Fisher. Thanks to Manny and Jason! Awesome team ♡

Best customer service! They really care about you and your vehicle. They’re always welcoming you when you arrive and make sure you’re taken care of. Definitely recommend this place to get yourself a new car!

Great service..... fast Express Lane

The service was fast and friendly. Would definetley recommend to family and friends

Great customer service and best of all no BS. Are sales consultant Mr. Burger and finance adviser were awesome. would drive to Yuma from Imperial Valley everytime.

Had my Jeep in for some recalls. Brian who was helping for the day was very kind. They got me on the calendar quick and everything back up to speck. Also got a nice free car wash.

Always had awsome service. Excellent service Always with Ken in service. Thank you for taking care of me and my car!

Dealerships are often expensive for repairs although I had a phantom power draw - I was so nervous that I couldnt get the problem fixed. The staff was wonderful and helped me to calm down and let them handle it. All better now and I didnt break my emergency fund! Thanks for your kindness and help.

Ken takes great care of our Jeep Grand Cherokee! Thanks so much!

Great place to buy a car! Customer service was superb ! My salesman Julio was the best, thank you for a great experience.

While traveling through Yuma I needed a Service on my vehicle. Normally Ive been told by many this COVID 19 stressed period. I had to have an appointment which would be two weeks from the day. Mr Fishers crew went above and beyond. By the time I ate lunch and got back my vehicle was waiting for me. 55 min and it was done. Very professional !!!!

Great service, got a big job on my RAM.3500 done in just a few days, where another place took weeks to get the same thing done.

Scott Damon my service advisor was outstanding. He made sure that he took the time to research my warranty and make sure that I understood what I was entitled to. Something that not all Ram dealers do. Scott saved me a bunch of money and hassle.Best service experience I have ever had. Thanks Scott.

I worked with Jesus Huguez on the purchase of a used Dodge Charger SRT8. I found the car on the internet and Jesus was very responsive to my inquiries. He provided additional photos and other information about the car as I was purchasing from out of state. I flew into Yuma to pick the car up and it was exactly as described. Jesus was a great representative of Fisher and the car is amazing. Thanks to Fisher and all the staff that participated in the purchase. It was a great experience.

I was in the area and decide to stop in and see if they could perform the needed service. The service person said he could get me in at 2pm. I came back they performed all nessesary service and I was back on the road in about an hour and half.

Quick and courteous service. Work was completed in time given and the entire service process was very smooth. The service manager was outstanding in keeping us informed on vehicle process and costs. We will be going back in the future and highly recommend the Fisher dealership.

Great customer service. Best FCA Service Department Ive worked with.

We had the best salesman on the lot! Thanks Johnny Q, and Fisher Chrysler Dodge, for being so kind and helpful in buying what I asked for. Your great!!

We have purchased 3 different vehicles at Fisher Chrysler Dodge Jeep Ram and have always had them serviced there. Our Salesman Alex Mendoza has always found us the best deal and given us the best possible customer service. All of the employees have been friendly and respectful of our time! I will continue to purchase vehicles here and refer people to you!

Victor from the automotive side/ cool dude he helped me a lot.

I literally drove over an hour to take my truck to this dealership, after having several very bad experiences at the Imperial Valley dealership. I am so glad I did! Their service department was amazing. They were extremely nice, competent and didn’t make me feel like I was disrupting their day. Thank you!

Got there early for my appointment. Julio said it was OK. They took my Rubicon right in. It seemed like in no time they changed my oil, rotated tires and gave it a really nice wash. It made the long trip to Yuma worth it .

Very nice dealership with a top notch service area when they dont drop the ball as with me. I had routine oil service service with tire rotation. After I picked up my truck, the tires were at the incorrect pressure and the complimentary wash was not done. I turned around and returned for the fix which was done correctly after another 30 minutes. I dropped the truck off with an appointment and wasnt done for nearly 3 hours for this minor work. For this inconvenience I was offered nothing. Not even an apology.

Marco was amazing and made the whole process seem easy. We love the new truck and thank you for everything, could not have done it without you!

Staff was friendly and helpful. Did an excellent job on our Jeep.

Everybody we have dealt with from the front desk lady, to Héctor Medrano (in sales), and Ivan (in finance) have all been very helpful and professionals. Hector and Ivan have both answered all of our questions from the start to the end and have made us feel very comfortable with the whole process. We really recommend them.

Took care of all the problems. they did a great job.

Just moved to Yuma Excellent service from Victor and Louis thank you for ur kindness and going above and beyond

They have handled every problem I have brought them very professional and without having to hem and haw around. They have fixed my problems and actually saved me money(from what I thought it would cost.

Set an appointment for my vehicle at 8:30am for just an oil change and at 10:15am they still haven’t even touched my car. I can change my oil in less than that amount of time. This is sad. If you schedule an appointment and say it will be an hour then it better be that long. This is so wrong by any means.

Well its a dealership. It has everything a dealership has under its brand. In this case Chrysler products. For me I still prefer a Honda or a Toyota but hey they got Jeeps. My brother bougth a 2019 Jeep Wrangler here but had to replace it because it had an engine issue. Well Chrysler Fiat quality to begin with but still can happen to anybody. People at the sales department are nice but that is their job so they are doing it all right and finally mechanics department is good if their is warranty or recall service but I will never pay normal rates for other services they offer but it is the same with any dealership. So theres nothing more exiting than that.

Great service, Israel was very friendly and got the work done.

Very pleasant experience. Was in and out in about 4 hours. They were able to work with me and find me my perfect car.

Awesome dealership. Go see Alex Mendoza. Thats where I got my new Jeep JL Rubicon with the price to match Phoenix!

I feel that the salesman mislead me about the mileage on the van I was buying. Also, he wasnt aware of my warranty coverage.

They made for a very fair and easy process to buy a new truck. Sales people were easy to work with and very no pressure. Made for a pleasant buying experience. I am happy with the Ram truck.

Jose Luis at Chapman provided outstanding service!

Great service experience on my first visit since moving here. Will go back for sure.

PerfectAsk for Hector Medrano he is THE BEST!!!

Ken was a big help. Very personable.

Once again excellent service by my service advisor Ken.

A really comfortable place to wait on your vehicle repair or an oil change depending on wait time. They have coffee available, water etc. Their Service Rep are polite, and keep you up to date

Great dealership with great people. They really work with you and dont give you the run around like most dealerships. Will definitely keep my business.

I received great service for my Ram Promaster Winnebago Travato RV/van.

Everyone was so helpful and accommodating. I felt safe in the environment. Jesus was amazing and did everything to ensure we got exactly what we wanted.

I have no complaints on the customer service given to me by Fisher. Julio from maintance always a pleasure to speak with and always treats me well. Thank touch to your staff.

The manager and mechanics were genuinely concerned for my not spending money unnecessarily!

While on vacation my Ram 2500 developed a steering issue. It was a weekend, so I had to wait until Monday morning to bring my truck into the service department. I met with the service writer and he got me right in and explained what was going on with my truck. They made the repairs, washed my truck and I was on my way. Great service!

Not like other dealers low pressure just interested in helping you find what you want and every step of your purchase is comfortable

Good service, not as pricey, good thing, vehicles first time for something big, satisfied, Ill be back when necessary.

Only been twice, the service team has impressed me both times. Easy drop off and pick up, and clear that they are taking COVID-19 seriously while still providing exceptional support to their customers.

They are a great company, they help me pick my Chrysler 300C, I have very happy with it. All of the people who work there are friendly, helpful, and caring! They will always try to help or please you. I would recommend them to anyone.

Patrick at Fisher dodge was great he answered all of our questions got us a good deal great job Patrick 👍

Allways feel welcome to Fisher, everybodys is so friendly but I innparticular like to allways speek to Tomàs.

My experience at Fisher Auto is always pleasant. Work on the vehicle was prompt and completed in an timely fashion and at a good price. Highly recommend Fisher Auto.

Great job! Service work done as requested on time when promised and a follow-up call to ensure our satisfaction. This dealership has kept us coming back since our first visit.

Was impressed with service... I stopped in and was able to get an appointment the next day... Service done and staff very knowledgeable

Very professional service from start to finish.Mr Bob Miller is the best car salesman I have ever dealt with .

I had an amazing experience with Dario Reyna. Great friendly customer service at Fisher Chrysler Dodge, Yuma AZ. Definitely recommend to friends and family. I left super satisfied with my new purchase. Definitely going with Dario when I upgrade a new vehicle in the future.

Been very pleased with the service department. Never any issues, Ken goes above and beyond. Staff have always been friendly.

Super good people. Developed a power steering leak while visiting Yuma, they took it right in so we could get back on the road to Idaho

I know I can count on getting the job done right the first time. But, unfortunately I have one day off and cant always leave my car there ask day long. The only complaint I had this last time is I was at the dealership for three hours. All I had done was check the brakes and order head rest. Turns out they had a head test on stock but, they found it on hour 2.

Angie is great. Had a issue with the vehicle upon purchase and she was more than willing and abke to help! Thank you Angie for making the process easy. Not sure what exactly her position is.But as for the service center... ABSOLUTELY HORRIBLE SERVICE CENTER!!! The customer service is DISGUSTING! Dont deal with Ken. He will tell you things and tell you he will call you about a problem for WEEKS. Then he either will not follow up with you at all or make excuses.Ive had literally nothing but problems. I bought a car that was patched up just good enough to test drive. 2 weeks after is when the problems started. LUCKILY i bought the warranty. So lets start with the list of problems. Bad TRANSMISSION. Bad oil housing resulting in an oil leak. Cracked transmission fluid housing resulting in transmission leak. Bad radio, doesnt recieve all signals such as sxm radio and functionality with phones. Brakes and brake rotors were bad. Bad struts. Bad engine mounts. And I know i am forgetting some the list goes on.NEEDLESS to say the vehicle should not have been put on the lot in its condition. Ive been going into the service center for months trying to have these issues taken care of. Only thing Ive been able to resolve is the brake rotors. Every time Im told that parts have been ordered. I follow up the next week (3 times now after waiting 2 months because parts are on back order) they tell me the parts have been ordered. When i follow up the next week its parts havent been ordered, only quoted. I have now 2 times stood in front of an employee when they ordered the parts for my vehicle. Only to find out a week later they were in fact not ordered. It really seems as though theyre trying to run my warranty out. Every time 8ve gone in ive waited at least an hour. Ive left my car for 3 days at a time and NOTHING was done or fixed other than them saying yup your transmission has been through a rough time when i walked in there saying hey my transmission is slipping i need to get it fixed. I was already aware it was bad... so you didint solve or fix anything. Honestly i wish i had never bought the vehicle and i wish i could return it and be rid of the entire transaction. Its been a f**king nughtmare. I will NEVER buy another vehicle from this dealership. As well as my family. I am beyond FED UP trying to resolve these issues!!!!

Great experience gave me fair trade in and a great price. Sales person was very professional and listened to our needs and wants would highly recommend to anyone in the market for a vehicle

Went in because my engine light was on, on my 16 Charger Hellcat with only 30,000 miles. The code indicated that it was a catalytic converter issue. Long story short Zahid informed me there was a recall for that very issue. He then ask me to give him a moment, as he went to see when they could have the parts in to schedule the repair. Upon his return, he informed me that they had the parts and could take care of my vehicle the same day.Myself as a car enthusiast, was very pleased to see how expedient the issue was resolve all in 1 day.

Great service that went beyond. Highly recommend them.

Had a great experience friendly staff and good to work with.

Quick, courteous, service every time I go in.

I would rate our salesman Johnny Q a 5. The dealership gets a 2. Johnny was very patient while we compared two used Jeeps. We settled on the one and the waiting began. Johnny offered to get it washed and detailed while we waited. We had already been there almost 3 hours, so we said no and said we would pick it up the next morning. We arrive, sign all the documents, then had to wait almost 2 hours for a vehicle they were supposed to wash the day before. When the finally got our Jeep to us you could tell it had just been washed. The unbelievable wait time gives them a low score. We did get free water and Fisher masks, but they need to speed up dealer prep.

I was late for an oil change on my Challenger because I was self quarantining due to COVID (I have some co-morbidity issues, age and other). I spoke to Service Manager Ricky Munoz, who generously offered to come pick up my car, have it serviced and return it to me. He did so, including the oil change, checking my tire pressures and a wash. I was so grateful for this as I had not been able to get to the dealership myself. I will be recommending Fisher Chrysler to my friends because of the great customer service that goes the extra mile to take care of their customers. Thank you all again.

From the moment I parked and got out of my car I was treated with the utmost respect and friendliness. I want to give specific credit to Julio in parts. He went above and beyond exceptional customer service. I would highly recommend this dealership for parts, sales and service!

Hector medrano is amazing. Went in with a flat tire came out with a 2021 ram just like i have dreamed of having. Took him at most 2 hours to have me out the door.

The service was very professional and Ken was exceptional. It exceeded my expectations,

Absolutely best customer service!! Memo, Marco and Rafael hands down go above and beyond for their customers!! This was our 3rd family purchase this year :) Very happy customers 10/10 all around !!

Away nice everyone always friendly

Lets just say I didnt even want to give them this star. I had the baddest service with Dodge. I took my vehicle to get it fix from a problem. I left my vehicle on a Friday and they said by Monday I should know whats wrong with it. Monday came & No call now its Friday on 1 week being there and I call in to see whats up with it the man told me he didnt know whats wrong with it hes has to ask some guy and call me back. Never did he call back now its going on the 2nd week it there still with no call so my husband go in to pick it up they charge him over $100 and didnt fix my problem my car sounds worst then when i took it in. I feel robbed for my money since nothing was fix and now were out of money and my car still the same. NEVER will I take any of my vehicles or will I recommend Dodge to anybody.

Recently bought my first car here and I couldnt be happier with the whole experience. I am very grateful to have chosen Fisher, everyone there was super helpful and made the whole process real easy!

Just left my vehicle well see if they can maintain this 5 stars,sure hope they do, first time coming here. Sorry to say but very said to get my vehicle after 2 weeks of waiting and not one call saying we can fix this or that for a price but not one call.

I went in for a part. Through them $72 picked up. After I bought it I looked it up $22 shipped through eBay. Marking up a part this much tells me not to do business as again. This place does not deserve 1star.

Sunday sales guy was to busy with others to help find our new car or jeep going to the ford dealer thks guys.