Very impressed with customer service and care by this shop. I highly recommend all my friends to get service for tires, professional and experienced in getting tires the customer can afford.

Belle Tire always exceeds my expectationsAlan Butzin professionally takes care of my auto needs and is asset to Belle tireTim Thomasdds

Everything went great. I didnt know what was going on with my car. They was very helpful. I felt safe with them

I have been coming here for several decades because I have found this Belle Tire to be honest, trustworthy, professional and they do good work. Yea!

Had a slow leak and fixed tire at no extra cost. Thank you so much!

Staff was very friendly and helpful. I am not a person who enjoys getting my oil changed and speaking about vehicles with people.So the fact that immediately I felt welcome and relaxed is a big deal!I would recommend going as early as possible in the day, because the pandemic is still affecting wait times and their available mechanic staff. I also dont think theyre making appointments at this time.I happened to walk in at noon on a Friday and it was clear I was better off coming in the next morning. So I came back Saturday 30 minutes after opening, and was able to leave within a very reasonable amount of time.I am absolutely returning to this location!

The carpenter location is great they are going to replace my quick strut though the lifetime warranty so Im happy, just wish the labor was included in that warranty but alas.

I had such a great experience a few years ago but yesterday I went to purchase a set of tires and as I walked in, a man whose name begins with a J walked right passed me and went out to the garage. I sat there for 10 mins before another man walked in and went straight to his computer without acknowledging me standing right infront of him. Another 3-5 mins went buy before he asked if he can help me and I told him I had an appointment for tires. He looked up my name and seen that nothing was entered correctly so he found the person who made my appointment. Another 20 mins go by and another customer walks in behind me and he was ignored by the staff for 10mins also..smh.The guy who set my appointment finally comes out to tell me a set of tires would be $1,000!!! I asked about checking the leak I have first because I may not need all 4 new tires. $1,000 for tires is beyond crazy!! He tells me he cant change my appointment type because it would make his boss angry if I didnt purchase tires which my appointment was scheduled for. Ok fine but this entire experience will cause me to go elsewhere.

Bad customer service. I got an alignment done and the pice of paper said that the caster is out of range. They explained to me that there is nothing they can change and that only the overall rating matters. Why it is on the sheet and marked as a potential safety problem???? They couldn’t explain that and got sassy with me. I will definitely not go back there.

It is a good place when you can get in. Always really busy. Make sure to make an appointment.

I schedule a visit at 10, I got there and they told me that it would take between 1 and 1.5 hours to fix my tire. Well, I got tired waiting for something to happen and nothing! Even tho the person was super nice, and the service is for free, if I schedule a week earlier and there is no help, I rather pay instead of wasting my time. I still need to fix my tire. Is there another place where I can get a good service without having to wait a lot!!!?

Always receive a better price than dealership...1st they immediately gave me a 7-tire price comparison printout & explained the attributes & tire ratings, etc....staff patient & very helpful...I recommend that if youre buying tires (which arent cheap)...get the Road Hazard Insurance..because thats why Im here..new car tire picked up a nail...somewhere...now gotta spend big bucks to get a new one...due to the damaged tire recd, nice waiting area with LED flat screen & vending machines, clean bathroom 🚻Almost forgot...they have an Air pump out front thats FREE...thats right...you dont have to spend $1.00 + just to put air in your tires

I was preparing to drive to ohio leaving friday and was looking for a set of trailer tires as my current set was oldThe sales staff and the garage staff did all they could to make sure my trip happened!!Carl is the kind of employee that does credit to his company.Belle Tire....hes a keeper!

Always great service. Been getting tires and repairs since 1980

I was here two days ago with an appointment. They replaced two tires and did an alignment. Everything seemed great. I finally had driven a distance, that’s when I discovered the alignment was off. So I went back in today to have issue resolved. They said it would be a 2 1/2 hour wait. I said no problem, can I leave the vehicle. The guy said sure, i then asked could they call when it’s done. He replied no guarantees. I said fine can I get an appointment for later. He says they don’t have appointments for alignments. I then explained how I had an appointment and they didn’t get it right. Why can’t I get an appointment to correct wasn’t done correctly the first time. He then said just come up first thing at 8am Saturday morning. Unfortunately I don’t have the luxury to do that. THE MORAL OF THE STORY: DON’T WASTE YOUR TIME GETTING PROPER SERVICE THE FIRST TIME. GO ELSEWHERE WHERE THE MANAGER OR SOMEONE CHECKS THE WORK WHEN IT’S DONE. TIME IS MONEY. YOU’VE LOST MINE. HAD I’D KNOWN THEY WOULDN’T MAKE GOOD ON SERVICES RENDERED WITHOUT ME HAVING TO SIT AROUND AND WAIT. I WOULDN’T BE WRITING THIS REVIEW.SIGNED,TAKE CARE OF YOUR CUSTOMERS WHO TAKE CARE OF YOU

Went there to get my tires fixed and they did a great wonderful job

Well this is the last time I will go to Belle Tire, took my truck in for a flat tire and was told I have to leave it over night. They called me the next day to tell me my truck was ready. I asked did you rotate the tires? Did you check the air pressure in all the tires? Did you reset the tire pressure gauge on dash?Answer...No,No, No. I asked them to do so and got dropped off to pick up my truck and the gentleman hands me the keys. I asked again did you do all the things I asked for to the Manager Sean. I was told they didn’t have time.I asked the Manager Sean that all these requests should be standard when a vehicle comes to a tire shop for repairs. Sean informed me that they don’t do any of this unless the customer asks. I said to Sean, what if I was a elderly person or someone who didn’t know what to ask. Sean informed me that wasn’t his problem nor company policies. Wow.So at this point I could tell that no there wanted to be accountable for any of their actions. So I just left and went out to the parking lot to leave. When I got to my truck I noticed that my doors were unlocked! I had a brand new Milwaukee drill and saw in the back seat of my unlocked tuck. Well now I’m even more upset so I go back inside to tell Sean how I felt about this and if they were missing if they would be responsible, well Sean refused to come back out and talk to me so I left.

This is my best friends car (See attached photo), he took it to Belle Tire for a new set of tires.When he went to pickup his car it was totaled, an employee backed the car into a PARKED snow plow, or that is the story that the manager has given. Due to Belle Tires terrible corporate management they will not pay for the entire price of his car and are trying to short him $4,700 by not fully paying off car that their employee destroyed while in Belle Tires possession.I will never let this company touch a car of mine or even recommend them to friends or family after the treatment they have given customers.How could you ruin someones car and then refuse to fully pay for your mistake? Best part of this is that Belle Tire also was refusing to refund the new tires on the car, which were never used since they couldnt even back it up without completely ruining it.

Tried to get air here but line was super long and the air pump was hard to find.

Think about it twice before you come here, they will definitely steel your money.

Honest and awesome. Frank had GREAT customer service!

Great service! I did alignment to my car and they were super fast!!

Every time I go there to get something done that I want done it goes from something that cost not much and then you get a call and its well over a 1000.00 when all you wanted was something that would cost 200.00 I. Think they work on commission thats why you get this bill. 4 times what you need done. Never again bell tire. Rip offsJust do what needs to be done everyone know what needs to be done and not done. Not what bell tire want you to spend

Really nice people and very fast

This is just a warning to anyone who may purchase tires here. I bought four Mastercraft tires during their memorial day sale. I was only able to put 13k miles on them before two of them blew out while I was driving. I had the protection plan on them so I went to get them replaced. They told me the plan does not cover tread. I was shocked because the tires were supposed to get 35k miles so how could you not replace them if they only got 13k? So not only was my life and my car put in danger with these terrible tires but now Im in a cycle where I can replace the tires for half price with the warranty. So now Im stuck buying the worse tires ever for cheap or go to another company and have to pay full price. I plan on going to another place next time but Ill never get the miles Im due out of these before Im supposed to buy more. Basically its a scam where they trick you into buying the worst tires ever then when the tires fail they offer you a reduced price but that reduced price is what the original price should be since youre not even going to get half the miles your supposed to get. I dont have anything against the actual employees. Just trying to point out an obvious scam.

Helpful, timely, professional. Free brake inspections... are.

They patched my driver/front truck tire this morning and didnt even fill the tire up to the right pressure. So Im back here five minutes after I left to fill it up myself at the free air spot out back.

Super friendly employees / technicians. They got me in and out and communicated when my car was done.

Got an alignment and some tires. Fast and good work

Great customer service

Tons of people in the lobby, not enough workers.

Great customer service. You can tell there technicians care

Loved the customer service I received. All workers were helpful and pleasant, especially Carl!!

Best belle tire ever, dave dziengelewski is amazing

Super nice team. Very professional.

Extremely slow performing the tasks that needed to be done. I had a 8am appointment didnt pull my car in til 830. Took til after 9 to inform me as to what needed to be done said it would take 2 hours, it took almost 3 hrs. Performed a wheel alignment check on my car even though I didnt ask for one and I wasnt there to get tires I was there for brakes, a battery and a cabin air filter and then lo and behold try to tell me I need a wheel alignment even though I didnt ask for them to check my alignment. Most garages charge between 60 and $80 for a four wheel wheel alignment they want to charge $120 for a two wheel wheel alignment which is almost double than most other garages

Got my car in first thing in the morning as a walk in. They did a ton of work on my van. Finally finished it at 4pm. Customer service was great. Was an expensive visit but probably fair price in reality for all the work they done. My van drives great!

This place doing great work especially with the Dodge brand if you guys need any help with the SCATPACK or Hellcats bring them here

Great customer service, EJ did a nice job balancing and rotating my tires. Carl is the man you should go to for customer service!

These guys are great. They dont try to take advantage of you. They show you the problem upfront. Weve been going here for years.

Always fantastic service here. Clear and honest with work done and charges. Everyone is friendly and a pleasure to work with. They are also taking the pandemic seriously with spaced seating in the waiting room and masks.

Had an early morning appointment and got immediate service and repairs done quickly friendly staff reasonable prices go check them out

Took my 2016 f150 for a wheel alignment drove it around for a week just didnt feel right took it back they adjusted it still not quite right.

Honestly probably the worst possible experience I couldve had with a tire shop. After waiting 4 hours and spending more than $800 to have a full set of brand new tires put on, after leaving the shop I had a flat within 10 minutes. I had to pay $100 to call a tow truck to bring my car right back to the shop, and they did not offer to reimburse me until I took it to the manager. After getting back to the shop, I waited another 1.5 hours to have my new(est) tire put on. After leaving the shop for the second time, my check tire light came back on within 30 minutes. To get the light turned off, I then took my car to yet another tire store (not Belle Tire) and it turns out one of the tires they sold me was defective! Honestly the experience has been so overwhelmingly horrible that I dont even know where to go from here... except to advise anyone who will listen: DO NOT GO HERE!

They fixed my tire and did not charge me for it. They also used protective plastics on the steering wheel and car seat.

Great customer service

I had made an appointment for an oil change and tire rotation. Not only did it take two hours, but they didn’t even put in the right oil I asked for! Luckily I was helped at the counter by someone who saw my displeasure and gave me a discount, so that was appreciated. In the future I will not find myself coming here again.

Extremely rude alignment tech, also drove car erratically in parking lot. I would think twice about coming here if I were you.

Very nice, was able to get in and out with my winter tires change over.

Staff was friendly and let me drop off my vehicle shortly before close to be taken care of the next day. They did not call me to tell me my vehicle was done and my tire was flat again the very next day. They allegedly patched my tire for free, however I would have happily paid for the issue to actually be resolved instead of becoming stranded for a second time. I do not believe any repair was done aside from putting air in the tire.Edit:Returned to the store to have my tires swapped and asked for the tire that was damaged to be repaired if possible. I did recieve a call this time that the work was complete. When I arrived, the person who returned my keys could not tell me what repair had been done to my tire. I had to push him to go ask someone in the shop and when he returned tried to argue with me about the tire pressure sensors (that are not equipped in this set of wheels) which was frustrating. When we walked out to the vehicle he was able to show me the repair, which was not related to my sensors... It was very nice that the service was completed without a charge, however Im confused why repairs are being done without documentation. Proper documentation would have saved me a lot of frustration and time the first time around.

Very professional operation plus great service. You cant beat the prices.

Honestly its really frustrating coming here early in the morning and being told your next but have to wait 2 hours and still your car hasnt moved for 3 hours. Give people a real time instead of wasting our time that we could be looking for someone else to do the work faster

Got some new tires from this location. As Im driving down 275 my jeep starts shaking. Pull over, I had 2 broken studs, lost 3 lug nuts, had to trash several others. My rim is all banged up. Used my wrench and got em on as best I could, checked the other rims and all of my lug nuts were loose...My first thought was to go back and make demands. But I dont want them to touch my vehicle. So I removed the broken studs and replaced them myself and am left with a messed up rim, mismatched lug nuts, and a new found hatred of bell tire.Its too bad, because as a hockey player, I appreciate their support of my sport. But as a consumer, driver, person who doesnt want to die on the highway due to someone elses negligence, Ill go somewhere else next time. And bring a torque wrench with me.

Overpriced, youre better off building a good relationship with a local mechanic who will do just as well for less. If you have a luxury car, just go to the dealership

Thank you Tim, and team for turning a negative in to a very pleasant experience. I will continue to choose Belle Tire over the competition, and recommend to others. Thank you again!

Always great smiles and friendly service! The inside was very clean. Called the morning of to see about new tires, they got me in that evening, was quick and friendly. Tires are so perfect!! I had a great time driving in the snow the next day!! Thanks Everyone!!

They left everything in my glove box scattered on the floor and my entire trunk components just thrown in the back while accessing the spare.They did fix my tire for free so I didn’t complain, but I woke up this morning and my tire was completely flat again.I’ve had better service at other location and will not return to this one.

Had appointment at 8:00 in the morning didnt get in till 10:30 sat in the parking lot for two and a half hours before I got in! The two guys that did my car were very polite and sweet thats why I gave it a three Great Job Guys!

Very quick and great service

Very quick to get the brakes and tires on my friends truck. He is very happy.

Simply the beer service I’ve ever received for a car. I’m not super knowledgeable and instead of trying to take advantage of the situation, I was genuinely helped and taken care of as quickly as possible. What a relief !

After being told it will take a couple hours to put two winter tires on. Ok. Over two hours later my car is still sitting in the parking lot and the people at the desk are unhelpful. I will NEVER come back. (Posted by Shari Portnoff)

I went to my appt in AnnArbor, came out found my right front tire flat. Had to get towed and the tow driver took me to Belle Tire. Had a bit of a wait but they fixed my tire puncture and sent me on my way with out billing me, which was a blessing due to my funds being extremely low that week. They were friendly and as prompt as they could be. I am due for new tires I will go to Belle Tire. Thank you Belle for everything.

I dislike that I was waiting in line when there were three sales associates who at the time had no customer. After finishing up with a customer, instead of assisting me, he fiddle on his computer. He then answered the phone while I was the next in line to be served. Another walked away from his station and the third took 5 minutes before assisting me.

Service is great but I think they need more help at the front counter with phones and customer service. Overall I would strongly recommend this location to other potential customers!!

Had a great experience at Belle Tire, Great work and they treat their customers right!

Last week Thursday, late in the afternoon while doing deliveries I noticed my front drivers side tire looked like it was almost flat. With fingers crossed, I went to Belle Tire and even though they were busy, they got my tire repaired so I was back on the road in about two hours. Thank you!

I always get amazing and fast service everytime I come here. Thank you so much!

This Belle Tire store is awesome! Our company (Nortons Flowers & Gifts), and most of our employees, have been using this Belle Tire location on Carpenter Rd. for almost twenty years and we have always received expert advice and the best service. I would highly recommend that you try this Belle Tire location on Carpenter Rd.!

Chris always takes care of me. Very helpful.

Not happy with the service. Had remove the one tire that was installed and heard something rolling around in it. Went out of town with the vehicle and the tire pressure indicator went to dashes.

This place has been my tire n needs store for over a decade. They also did work on my car... wonderfully done at a fraction of the make dealer!! The A2 Carpenter and Jackson Rd sites are the best!!!

The Service Is Excellent And Get Your Vehicle Out Little Slow With A Three And Four Hours Windows Gap Need Be Address This Better But I Not Safisfied With Office They Got Attitude Problems Way Address You Book Your Service Need

Michael was very helpful. I would definitely recommend this location

This have been the worst experience getting only 3 tire. I been here since 10:30am and it’s going on 3pm I ask twice how long and all I get that it will be done in a few.. when I call before I came inI ask how long it will be they said 2 hours. More stuff they I would say be it don’t even matter. DO NOT GO HERE!! If I could give 0 stars I would

Great fast service. No hidden fees. $110 in visa rebate cards. Will always go back for my service.

2 hour wait for leaking tire check. First available appointment is Thursday, this is Monday. Free air available to refill tire but no help offered for elderly woman! Next time I will buy tires somewhere else.

Free air.Easily accessible

We are great members of this one in ypsi no matter what they help you with great prices

Great service! It was very fast!

Purchased tires from this location slow leak in one tire went this morning to have it repaired and the guy at the front desk says it will be a 4 to 5 hour wait really! Poor service always why find another place to go with better service.

I had several things needed to be done on my car and rather quickly. These guys got it done. Im very happy with my service and how they were able to get it done. Wonderful.

Good service

Ive been going to Belle Tire on Carpenter Rd for the last 13 years. Ive never had a problem. The facilities are clean. The management tend to anything you need and make you feel like your the most important person there. Everything is explained with detail but without all the technical jargen. Ill always bring my business here.

Came here for a quick oil change and tire rotation. Called ahead to get an appointment, but they said they didnt take appointments and should be able to get me in quick. After two and a half hours of waiting they still hadnt gotten my car back there. Had to give up on them and take it somewhere else. Im sure their work is good for other problems but if youre looking to just get an oil change you might want to try somewhere else and use this place as a last resort.

BUYER BEWARE. My elderly mom went here to get her tires checked. They said she needed new ones due to dry rot. We went to Discount Tires on Jackson Rd and they said the tires were fine.P.S. They get one star for the free air in the back.

Good prices $85 alignment

Excellent service very happy.with service

Best pace to replace your tiersPeople are friendly and theyPerform a great job!Highly recommended.

I’ve been bringing my cars to this Belle Tire for 19 years and have never had a bad experience. Very professional and reasonably priced. I recommend it to everyone I know!

Service was super by all the staff, especially manager Cristino Gonzales ! Great tires at a great price for a smooth running Ford F350.

I had to visit this place for a flat tire issue. It was just an hour to closing time and they were pretty busy; yet they were kind enough to help me. Really nice people.Edited on 11/29/2016 - I did visit this place twice post to my first review. Received excellent service every time I visited this place. People were very friendly, willing to go out of their way to help a customer. I would recommend this place to any one who is looking for related services. If you feel they did not stand up to your expectations, speak to them, I am sure they will help you and resolve the issue up to your satisfaction.

Why does the air pump never work properly.I like that you have moved it to the back, but the airline fitting was leaking bad enough it would not inflate my truck tires. Also whoever installed it left open uncovered wires in a box attached to the pole.

Ive had an awful time with a steering wheel wobble. Had my tires balanced here, still had the wobble later that day. Called Belle tire and they were so kind and eager to fix the issue. Hooked me up with new wheels, mounted and balanced my tires. The wobble is gone. Drives great. Thank you so much to Chad for working hard to resolve the issue with my boyfriend and I. Keeping us updated and in the loop. Genuinely please with their professional, kind and efficient service!! I highly recommend this shop!!!

1.5 stars because there was decent coffee, a good tv, and a bathroom. Also 1.5 stars because I waited 4 hours with no service, no updates, and no indication that they cared. I watched and talked to people come in and wait for their car to be serviced, and after an hour or two their service was complete and they were out the door. I was there from opening minute to noon. I eventually left because I have better things to do and other options for car service. Going to My Car Guy from this point onward.

Friendly, fast service and great prices.

Bought tires on Black Friday. Scheduled an appointment on line to have them installed at 6pm the following Tuesday night. I race to get there from work to make it by 5:45. I get there and telk the guy I am here to have tires installed. He looks at me confused and says we close in 15 minutes. I told him I made an appointment on line for 6pm because that was the earliest I could get there. He then found my appointment and had no choice but to install my tires. So he takes the car in and they finish in 20 minutes. I say thank you, paid for the tires and proceeded home. On the way home I check the tire pressure. All four tires are different pressures and range from 30psi to 39 psi. So then I try to equalize the pressure out only to discover that they didnt reprogram the wheel sensors. ( I thought 20 minutes for a new tire install was suspiciously fast). I also discovered that I have 4 different valve stem caps. Really? I cant get new ones that cost 3 cents each after paying $800 for new tires??? So I do my best to figure out which tire has which pressure. Then I called the next day to take it back up and they corrected it. Real shoddy operation in my opinion. Probably wont be buying my next set of tires from Belle.

Ive gone here for years and always had a positive experience. Yesterday I brought in my car with an emergency battery issue. They were able to check it out, hand me the estimate and perform the work within ONE HOUR. I know I had lucky timing, but that was fantastic. Staff is always super respectful and friendly in person and over phone.

Christino and the guys here are very helpful. They are fair and tell the truth. Really appreciate how they stand by their work. I am a long time customer because they stand behind what they sell and what they do.

Great service, very fast. I would highly recommend this store!!!