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Auto-One
1255 W Michigan Ave, Ypsilanti, MI 48197, United States
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Auto-One
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Ma
Review №1

I love everything about Auto one theyre very understanding they listen and they dont try to out talk women and overpriced them so I will recommend anyone to go there to get their car fixed

Er
Review №2

One of the few mechanics I trust. Have been using them for years. Does not try to sell you on repairs or parts that you dont need. In fact, they try to give you solutions that fit your budget and needs. They do install parts that you purchase elsewhere.

Al
Review №3

They were very nice, helpful, AND they got my stuff done in less than 30 minutes when it was projected 1.5! Yay thank you!

Ja
Review №4

Auto one was a great they did a professional service great prices everybody else wanted $400 for fuel tank to be put in they asked for $250 just that was all labor they did the job quick and efficiently I love Auto one.

Ki
Review №5

The only place Ill go to have my car worked on! Ive been to different places that would take advantage and over charge me just because Im a woman, but not these guys!!

je
Review №6

A nice hole-in-the-wall place that charges fair prices and gets the work done fairly quick. Staff seem down to earth.

La
Review №7

I am very happy with the services I received at this business and th e friendly professionalism of the staff. I will definitely be bringing my business back to this business gladly!

Se
Review №8

The whole crew is awesome! They are a family ran business and their passion for the business shows!

Lu
Review №9

Ive been going here for years, love this place. Great people working there and with great prices. Highly recommend.

He
Review №10

Have been going to them for 6years! They are amazing.

Ky
Review №11

I needed an oil change and a new catalytic converter. The guys were nice enough to put my car up, change out the oil and estimate the amount of money it would be for the replacement. They gave me a decent estimate, were kind enough to bring the car down and let me come back when I had the money ready. Came back a couple of days later and they were able to get my car in that day. With in a few hours they had replaced the catalytic converter and an O2 censor I needed, called me as soon as it was down as well as text. Came in at the end of the day, and they were able to do the work under their original estimate. The guys behind the counter couldnt have been nicer or more professional. I would recommend this place to anyone who needs work on their car.

Ol
Review №12

All of the staff here go above and beyond with my car. They take time to educate you about your car as well. Everyone seems really passionate about what they do. I travel from Wayne just to get my stuff done here because honestly, its worth it. I doubt youll get a more personal touch anywhere else. 10/10

Am
Review №13

I love Auto one! I live an hour away and I decided to continue my patronage there. I have been to several mechanics in the past few years and Auto One still ranks as my favorite. They kept me posted the entire time, as well as finished my car quickly (they always do compared to other mechanics). I had a lot of work done and they helped me out with the A/C diagnostics. They only ever do what is necessary, never up-sell, are entirely honest, and in my experience with a lot of beater cars, very reasonably priced. Theyre the best!

Jo
Review №14

Best service Ive gotten since coming to Michigan; moved here at the end of 2017. I try to get my 2003 Jeep Wrangler serviced and inspected every 3-4 months.Had me in and out in an hour and everyone was very personable.I asked for a general inspection and oil change and they managed to find things that the local dealership hadnt in nearly two years; going above and beyond to make sure everything was double checked and taken care of.Mechanic even went ahead and took care of grease points, tire pressure, and other little odds and ends I wouldnt have recalled to ask for. He also would double back with me to inform me about things he found and recommended getting serviced and/or replaced, showing me the proof of why and offering options. I ended up giving him the go ahead on everything.It was nice to feel involved and informed every step of the process while knowing exactly who was working on my car. They didnt even mind that I just hung around nearby while the work was done, which shows a distinct level of confidence and trustworthiness.Would definitely recommend!

Ap
Review №15

Fast, reasonably priced, and does good work.

Am
Review №16

Took my car in and they were very accommodating and friendly. They changed my breaks, oil change, and replaced my tire rods and had the car back to me the same day.

Ki
Review №17

Ive been going to these guys for years! A lot of places I dont trust because they try to rip women off, but not Auto One!

Ir
Review №18

Horrible. Theyre full of lies and money hungry Never ever again.

Ca
Review №19

I come here for all my car needs and they have always done a fantastic job in a timely manner! Very experienced staff especially Brad who has always been a huge help. Very satisfied with their services

Da
Review №20

Joel and Brad were absolutely amazing! When I went in my brakes were grinding so bad I thought it was going to cost me a fortune in repairs (which luckily it didnt). They were quick, efficient and honest which I really appreciated. I will be taking ALL of my business there and telling everyone about them!! Great work and really honest, down to earth people. Thanks again!!

As
Review №21

I brought my car in for an oil change. Joel gave me all the options for my car and I felt I could make the best decision based on cost and quality. While doing the oil change, Joel found that the serpentine belt was about to crack. I have been hearing a squeaking noise for awhile and the last mechanic told me it was nothing to worry about! Joel showed me the cracks in the belt, replaced it for a very reasonable fee and my car is no longer obnoxiously squeaking down the road. I was in and out with an oil change and new belt in a little over an hour. Great customer service and quality work!

Y
Review №22

My Ford vehicle has lockers on the wheels and I lost the key of it. Recently I need to replace the tires so I really need to find a way to take the wheel off. I don’t have a garage and tools so I can’t do it by myself. I’ve been to a few Ford dealers around Ypsi&AA asking if they could take those lockers off. Thought it could be a easy work but they never made it. Was sad but I found Auto one. They only took seconds to take off the lockers. Since I did a brake inspection there so they didn’t charge me for taking the wheel lockers. It’s so ironic that those FORD dealers won’t do such a small thing for their customers.Auto One is definitely recommend around Ypsi& AA area for the quality and professionalism.

jo
Review №23

Great experience with this shop. The staff was great, very friendly, and honest. Definitely recommend Auto One for all your veichle needs.

Ca
Review №24

I stopped by this place on the verge of tears because my window got stuck rolled down and Brad saved the day! He quickly figured out the problem and I was on my way in about 5 minutes. Thank you so much, I will be back!

Di
Review №25

Jeff and his workers have been taking care of my car for 5 years or more and have always done great work at a reasonable price. I no longer go anywhere else. It was a service writer at the dealership that sent me there years ago for some welding, saying Jeff was the best welder he knew. been going there ever since. thank you Jeff

Em
Review №26

I am used to going to Valvoline, and wasn’t sure how these guys would compare. They were just as nice, and seemed to really care about my car (I went in for an oil change). They didn’t try to make me buy things I didn’t need, staff was very friendly. It just took a little longer than I’m used to with Valvoline, but I’m guessing that’s because there was only one guy working on my car versus the 3 or 4 they have at Valvoline.The best part: the PRICES! Very fair. $30 for oil change versus $45 at Valvoline. Plus supporting a local business. Will go back here from now on!

Jn
Review №27

They were really great at keeping me in the loop about my car and got it done faster than I expected with the holiday weekend. Would highly recommend.

Je
Review №28

A great team of mechanics here! These guys help me look out for possible safety issues, dont try to over sell on things that are not needed, and get me back on the road with no fuss. I know time is valuable, and they make me feel like the condition of my car is as important to them as it is to me.Even when trouble arises without an appointment, they dont rush customers out the door. Always have been happy with the customer service and care here. Thanks for another speedy stop to get me back on the road this morning! Will definitely see you guys in another 5,000 miles.

Fr
Review №29

The CV axle I needed was impossible to find yet they took time off their busy schedule to check availability. They worked with me till the part was finally located. They may not be the largest newest repair shop in town but the personalized service and experience makes the difference.They are the most honest and approachable auto repair shop I have dealt with, their prices are very competitive and they wont try and sell you on unnecessary repairs. They are the only shop I trust when I am unable to complete the repairs myself. I recommend they highly.

co
Review №30

I had a great experience at Auto-One. I was quoted an outrageous estimate at a well known tire place and the services they said I had to have was not necesaary at all. Jesse was knowledgeable and friendly. I definitely think I got the best deal/ service. Very satisfied customer!

Me
Review №31

I had an appointment for a time and when I got there they said it would be another hour and a half until they looked at it. Once they did look, they couldnt reproduce the problem in a test drive and told me nothing was wrong, did not clear or look in to the check engine light, and still charged me a diagnostic fee. They did clear the code when I went back later because it was still on but there was no way I was going to let them do anything further to my car, and they didnt even offer to. Not even sure they are ASE certified.

Dj
Review №32

Very great service they really care about their customers.

El
Review №33

These guys are awesome. Very professional, honest and have great analogies. 😉Ill be going here from now on, whenever I have any car troubles!

Ka
Review №34

I moved out west and havent been able to find mechanics like them. These guys are perfect even if you know nothing about cars and are on a budget (AKA me). Guaranteed to help you get the best price and also explains whats actually wrong with your car. Encouraged all my friends to go here.

Ma
Review №35

I went there to get brakes and then tires changed. I like this place because after they take a look at the car, theyll call you and tell you the price of the work before doing the work. They might recommend extra things be done, but they dont try to push you into buying extra services.

Ri
Review №36

Good Pricing. Good work. Honest folks.

An
Review №37

Jeff and his guys are nothing short of spectacular. I couldn’t of asked for a better experience!

Mr
Review №38

Good people . Great service at a fair price! Highly recommend!

Ho
Review №39

This is a very professional shop. I recommend anyone visiting the shop it is very very easy to find over on Washtenaw in Ypsilanti, Michigan

T
Review №40

This place is very helpful and inexpensive. It doesnt take them long to fix your vehicle. I recommend this place to friends and family.

De
Review №41

Ive been getting work done on my car for years with them. The staff is courteous, honest and their service is great.

Ty
Review №42

Amazingly helpful guys. Brad and Joel have helped me in a time of need more than any mechanic has before. Engine misfiring over an hour away from home and these guys not only let me keep my car there, but were totally understanding and completely honest. No bs with this place, i couldnt recommend it more.

Ri
Review №43

This used to be a decent repair/oil change shop.Current staff acts like they are stoned and dont care about customers.State Street Auto in A2 is the best!

Re
Review №44

Horrible HORRIBLE communication! I brought my car here for a overheating problem and they held my car for over week and could not figure out what the problem was. It was just my thermostat. I drove by a couple times and notice my car was in the back not being attended to. Also they would not call and let me know what is the update on my car, I had to constantly call and go up there to get updates. Eventually I got tired of the lies and nothing was being done to my car and went and picked it up. They didnt charge me for a diagnostic as they should because they couldnt even find what was wrong. I checked my car myself and it was just my thermostat! and my car runs perfect again. I mean just terrible business. Never again will I come here.

Jo
Review №45

Best place in Ypsi and surrounding for awesome car service: reasonably priced, excellent staff, superb repairs.

Ni
Review №46

Excellent customer service. Very knowledgeable mechanics. Not only was I treated respectfully, but I received a detailed explanation of the diagnosis and was given options to accommodate my financial concerns. Could not ask for a better experience from a mechanic. Thanks Auto-One!

Ab
Review №47

Been seeing these guys for over a year now. I have experience fixing cars and do alot of my own work. When I have to bring my car in, its so nice yo have people who dont dismiss my opinions outright because Im not a professional.

Th
Review №48

This is the only place I take my vehicles. Very trustworthy.

To
Review №49

Customer satisfaction comes first then money

De
Review №50

Prices to high. But they do a great honest job !

Ju
Review №51

As far as Im concerned this is a really cool place to take your car. The staff is friendly, knowledgeable, and willing to teach. I recommend it for sure.

Sa
Review №52

I had my brakes repaired and a tune-up. The mechanics were knowledgable, friendly, helpful and willing to thoroughly explain everything that was going on with my car. Id highly recommend them.

Mi
Review №53

Very professional. They did a great job, and had pleanty of advice.

Mi
Review №54

Thanks for airing up my wheelchair tires. You guys are the Greatest!!! ❤

Aa
Review №55

The guys at this location are amazing. Jeff has always been great to us and allowed us to make payments when jobs were to expensive. Thanks auto one staff!

Ha
Review №56

Honest and reliable. Great work.

De
Review №57

There honest. The manager even put a inside new door handle on my car for a cheap price...they do good work to

Ke
Review №58

Have been going here since I moved to ypsi for school. I love and appreciate the staff here. They are honest,reasonable and always help me out.

Jo
Review №59

Been brining my cars here for a long time. Always had great service.

Su
Review №60

I deal with this shop on a regular business and they are great people that do great work. I recommend the shop to everybody who asks me where to get good work done

Ch
Review №61

Just got my water pump fixed there on my dodge nitro, they did a great job and fast .. Thank you guys ..

Ro
Review №62

The best mechanics Ive ever been to. Cheap, fast, and honest (without skimping on quality in the slightest).

Wo
Review №63

This place got me right in was very fast very Officiant..

Ta
Review №64

Feeling happy today thankyou so much ✌

Al
Review №65

Great customer service definitely coming back

Ju
Review №66

I would recommend this shop, they are knowledgeable and give you information you need to know about your vehicle.

Mi
Review №67

Quick and friendly service got my oil change done in less than 10 minutes!

Ka
Review №68

This guy has saved me so much money! Fast service..family owned.

Me
Review №69

The best mechanic around!! Honest & fair

Ga
Review №70

Small, family owned shop. Honest, dependable people

Se
Review №71

Know what theyre doing

Da
Review №72

I repaired my brakes here only to find out they used the cheapest quality thus turning into rust every morning I went to my car. I spent $1200 and didnt even get the discount they promise at the front of their business.

We
Review №73

Always correct the issues with my car whenever they may come up

Ma
Review №74

These guys really know what they are doing! Jeff the owner always takes good care of me!

Vi
Review №75

It served its purpose.

Mi
Review №76

Great service

Fe
Review №77

Quick

Information
10 Photos
77 Comments
4.5 Rating
  • Address:1255 W Michigan Ave, Ypsilanti, MI 48197, United States
  • Phone:+1 734-528-3667
Categories
  • Auto glass shop
  • Auto electrical service
  • Oil change service
  • Auto radiator repair service
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Mechanic
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:9AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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