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AutoZone Auto Parts
7100 Market St, Wilmington, NC 28411, United States
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AutoZone Auto Parts
Comments
Kr
Review №1

I came here for a headlight and Kevin was such a help! He even put it in my car for me and did a wonderful job. This is a great establishment!

Ey
Review №2

Christopher, at Market St. location, went above and beyond to remove my old corroded battery and install a new one! This saved me so much time and money. I have always had good experiences at Auto Zone and this one tops the list! Thank you so much, Christopher!

Ja
Review №3

Needed a battery for our truck. Great service. Load tested our old battery and gave us a range of products to choose.from.

Si
Review №4

Clint! Was amazing and helped us before our trip back to jacksonville 10/10 love him!!

Ro
Review №5

Some of the best and knowledgeable employees make good on AutoZones warranties only store Ill go to

Be
Review №6

The 2 guys working tonight, right before the store closed, knew exactly what the issue was with my car (Toyota Camry).100% excellent customer service!!! 100% knowledgeable and helpful!! Plus, super friendly!!! I highly recommend this location!!!Thank you so much for educating me about my car and what exactly needs to be done!!! (so, I dont get overcharged by a mechanic, because I am a woman).I am giving this location an excellent review, only because of you both!! Thank you!!!

Yv
Review №7

I went to this Auto Zone in Wilmington while on visit to beach....Had a car issue and went there to get some coolant. The employees were beyond helpful!Thank you!

Br
Review №8

They had what I need at a fair price. And it was close to my house! What more could you ask for?

Fr
Review №9

I been shopping here for years. I love the customer service.

Mi
Review №10

Absolutely helpful people! Just ask them about your car. Theyll find someone to help!

Ja
Review №11

Robert did everything possible to help me. Greatly appreciated. He is definitely an asset to your company.

Li
Review №12

Asked the gentleman at the counter to check the oil in the car for us.

bu
Review №13

My wife’s battery died in her car today and Rob did a great job getting it a new one installed and back on the road. Good service is hard to find these days and he rocked it. Thanks, Rob!

ha
Review №14

Lisa B was extremely helpful and pleasant is helping me diagnose my battery was dying. I went ahead and chose to replace it and she installed it for me. I appreciated the fact that during these Covid times, all the employees were wearing a mask or a shield and there were other distancing measures in place.

Le
Review №15

Like any other AutoZone, but the customer service was the best by far... thank you so much for the help.

He
Review №16

Love autozone. Went to publix next door to pick up a couple of items came out and car wouldnt start. I walked over to autozone and explained my situation. They lent me a 10mm wrench. Went and got battery which was covered under warranty and bought corrosion spray which cleaned up everything very well.

ca
Review №17

After I explained very clearly the work I had done in my own car, the attendant still talked at me like a five year old. Oversimplifying and rePeating himself over and over again🙄I left and went across the street to advanced auto where I was treated very well and not less than for being a woman. Autozone has list my business Permanently! And I do all my own repairs!

gi
Review №18

Auto zone sold my 70 year mother in law wrong mirrors for her car she went to return them and they would not give her money back but they took the mirrors. That is not good business and the manager was very rude hung up on me.

Da
Review №19

I went in to have my battery checked. I was notified that it must likely isnt my battery sure to how new my car was which I agreed with. I was told they were more than happy to check it for me anyway. They discovered my battery was bad and gave me my options on purchasing a new one there. I selected a new one and it was quickly installed. Great staff. Great experience. Thank you!

Jo
Review №20

Wonderful staff that was extremely helpful and nice. This will absolutely be where I come for auto part needs moving forward. Highly recommended. Thanks!

Ki
Review №21

Thank you guys so much for helping me get my car fixed on a holiday weekend!! Southern hospitality !!!

Wi
Review №22

This is my go to auto parts store. Rob is such a nice guy and Dave didn’t hesitate to help me change the battery in my VW beetle turbo diesel, not a fun job! Very honest and trustworthy group of guys.

Br
Review №23

I went to AutoZone (Ogden, NC) with an electrical issue in our 2014 Cruze. The staff was incredible in helping me out with a very corroded battery issue. Chris and Jason both worked on removing the corrosion and getting the terminal cable released. It took a while ... Kudos to all of the help. After replacing the battery, they also tested the alternator for me.

He
Review №24

They know what they are doing.very respect full, they really help you out alot. Rob Potter is great. They make sure your always in the know of your car or truck 😉.

Sh
Review №25

They greeted me and offered to help me find what I needed

Li
Review №26

TERRIBLE, TERRIBLE. The manager DAVID inform me today that he did not know how to remove and install a battery for a 2004 PT Cruiser. He said his computer said it might take up to 1 hr and 45 minutes. I took my car to ADVANCE AUTO and I was in and out in 10 minutes. I have been in customer service my entire work career. I am 71 years old and this was very very poor customer service. I think he did all he could not to help me. SHame, Shame.

jo
Review №27

Always a pleasure getting all my parts here! Jose and his guys Charlie, jemal, john and the whole crew always helpful !

Su
Review №28

Robbie was very friendly and took care of my need for a new battery. Ran into trouble when the alarm went off, and I dont have the fob to disarm it( its a 2002 Toyat Corolla & cant replace the fob, its too old). He asked others for help in disarming it, luckily a district manager was there and found how to disarm it. They were so kind, and efficient in helping me out. Thank you so much, they deserve a pat on the back!

Je
Review №29

They helped me with check engine when others wouldnt. And they did it safely.

Th
Review №30

The salesman was informative and helped me make a great selection. I desperately needed windshield wipers. He put them on for me. Also, he showed me how I could save money on my purchase. Outstanding!

Ja
Review №31

Too bad the employees are too busy talking in the back to come out front and take my money.

Le
Review №32

Love this store!!! The whole crew is helpful! Last Time I went in I talked to Josh and he helped me figure out some issues on my car. Its this kind of help and employee knowledge that keeps me coming back.

Ms
Review №33

The staff was very knowledgeable and helpful.

co
Review №34

My man Justin hooked me up... Employee of the year I think great service.. dont know his last name

TK
Review №35

Everyone here is super friendly & knowledge. David took the time to put my new headlamps in on a windy day when they were pretty busy. Love this place!

Jo
Review №36

Needed a bulb for my dodge caravan. Bill not only got it for me, he explained how to do it, and changed it out for me. Very helpful, informative, and nice.

Da
Review №37

Friendly and intelligent staff. He had my battery diagnosed, and replaced in little time. Batteries are expensive, but I can trust these people to make sure I have a good one.

Ch
Review №38

Great service, reasonable car battery prices and diagnosis. Would definitely shop at again and recommend.

Jo
Review №39

Much better than Advance!!! People are very helpful, and knowledgeable.

Da
Review №40

Always great experienced help, trust them completely!

La
Review №41

These guys (and woman) are awesome! Took my car up to them because the battery I bought from another Autozone less than 4 months ago had to be jumped this morning for the second time in a week. They tested the battery and alternator and both checked out fine. They could have just told me this and sent me in my way, but this guy continued to look at and check other things and he found the problem AND fixed it right there for me. That would have cost me a pretty penny Im sure had I taken it to the mechanic. Thank you Autozone for going above and beyond for just another customer!

Ro
Review №42

For the most part AutoZone is a good place to buy Auto Parts but they need to either hire people that know what theyre doing or train them better to know what theyre doing because sometimes theyre not too smart

Jo
Review №43

The Ogden location is awesome! I have been to a few others and wasnt helped very much, people were short with me(I know NOTHING about cars). But at this one Rob was amazing, knowledgeable, had no problem answering any of my questions at all. I always have extremely anxious going to these places because of past experiences. But Rob instantly helped me feel relaxed and quickly answered any question I had without judgement. THANK YOU ROB!!!!

Gr
Review №44

They tested my battery and said, I guess it is bad. So I bought another one and said, I guess this credit card works

Mi
Review №45

They helped make sure I found the correct part and even compared it, physically, to the one I was replacing. They made sure I had no questions. They have helped me many times before with simple things and didnt make me feel foolish.

Ma
Review №46

Had a great experience at this store tonight, parts manager went above and beyond to fit my daughters car with the best windshield wipers. Thank you!

ta
Review №47

They were very nice and very helpful. Would definitely go back

Mi
Review №48

Good customer service 👍

An
Review №49

Nice gentleman installed my new wiper blades.

Ba
Review №50

The service was excellent 😁

St
Review №51

Very knowledgeable and professional staff. They have been very helpful to me on many occasions

Ma
Review №52

I had to get a new battery in my truck and the gentleman who took care of it was very professional and got me back on the road I was very pleased with all he had did thanks wish I got his name but I know he was a Veteran hats off to you

St
Review №53

Very helpful staff, helped me get the right part to get my vehicle back on the road without paying a mechanic.

Da
Review №54

The clerk was very helpful.

Ch
Review №55

The Autozone employee was out of the door the minute he saw us pull in and soon had the old bulb out of our elderly Honda Odysseys headlight, finding and replacing it in a flash. Great service!

Sc
Review №56

Dont know what wrong with Michael P. But his nails not a match to a work place and his attitude...

Wi
Review №57

Clean and friendly staff

Jo
Review №58

Fantastic Service! Had an issue with a purchased battery and they replaced it with no issues.

An
Review №59

Had a terrible experience here. The workers acted like it was their first time changing a battery and had to call for help multiple times. After the battery was replaced, the car barely started, the check engine light came on, and it was not registering the gas pedal. The Store Manager came out and starting working under the hood while smoking a cigarette. After taking a half hour to fix it, they didnt even apologize and now Im on the way to the mechanic to see what else is screwed up. Avoid this store!

Li
Review №60

They were very helpful and most appreciated!!!

An
Review №61

David was super helpful and warranted my Uber discount properly

Jo
Review №62

Parts store. Attentive to questions one asks about auto/truck questions.

L
Review №63

The staff here are very nice and get you what you need quick.

Ha
Review №64

Staff is super helpful, friendly and professional! They went above and beyond to help me; highly recommended!!

mi
Review №65

These gentleman are very friendly and always get me the right part! No issues with returns or anything else either!

Ro
Review №66

The staff is wonderful and always ready to help even if they dont make a sale.

Se
Review №67

Very pleasant visit, quick and helpful quote given.

Br
Review №68

Always helpful when I go there!

Be
Review №69

Helpful, friendly staff

Ea
Review №70

5 stars to the manager who went out of his way to help my sister and I! I can’t thank you enough for your help and shared knowledge!

DJ
Review №71

They will sell you the oil and put it in. But watch they dont overfill!

Je
Review №72

Very clean and well stocked store. Friendly and helpful employees.

St
Review №73

Staff is very knowledgeable and prices were decent.

Sh
Review №74

Great staff and they had what I needed

Gl
Review №75

I stopped in to buy oil for my RV, extremely helpful! Recommended to all.

Va
Review №76

Very helpful service. The employee replaced my battery and answered all my questions

be
Review №77

They have what you need, and are always very helpful...

B
Review №78

These guys are always super helpful!

0m
Review №79

Mike likes to assult people!

Ab
Review №80

We received such incredible service here! Cant thank the team enough (we were visiting from Charlotte and had car trouble).

Wa
Review №81

Great customer service!

Mi
Review №82

Great service. David Egan is very helpful.

Ji
Review №83

Such friendly staff. Very grateful for their help.

Ja
Review №84

Quick and very friendly. Tks Jim

Ni
Review №85

Best prices in town

St
Review №86

Super helpful. Saved me 80$.

du
Review №87

I wouldnt even give auto zone 1 star. This place sucks. I ordered a part Monday morning. Told me it will be here on Tuesday. Its Thursday and I still dont have my part . They said we dont have record of me ordering it . Even though the guy did it right in front of me

Fa
Review №88

Robbie always finds me the right parts.

Od
Review №89

Manager needs to take anger management and learn what customer service is.

De
Review №90

They are very knowledgeable

Pa
Review №91

Carries nearly anything you need for small fixit problems

Ke
Review №92

Was visiting from Arizona very friendly staff

ch
Review №93

Found what I needed quickly

Jo
Review №94

Management need to be more professional!!!

De
Review №95

Great prices.

Ju
Review №96

Well I went in here looking for parts. And needless to say, we found exactly what I needed. Not only did I get the correct parts but the staff was kind and worked with me so that we could find what we needed.

We
Review №97

Friendly and helpful people

Mi
Review №98

Only place that will loan you a torque wrench that goes up to 250 ft lbs of torque.

An
Review №99

Very helpful!

To
Review №100

Helpful crew!

Information
24 Photos
100 Comments
4.3 Rating
  • Address:7100 Market St, Wilmington, NC 28411, United States
  • Site:https://autozone.com/locations/nc/wilmington/7100-market-st.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4882&y_source=1_MjQ3MjA4My03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 910-686-7915
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:9AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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