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Walmart Auto Care Centers
5226 Sigmon Rd, Wilmington, NC 28403, United States
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Walmart Auto Care Centers
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MA
Review №1

Called before I went to make sure they could take me because they are first come first served. I checked in with the wonderful ladies at the desk, waited about 15 minutes all bays were full. My whole experience from start to finish was maybe an hour, I has tires rotated and oil changed, they checked all fluid levels I was very please with my service and customer service. I will go to Walmart on Sigmond Road for services again. I asked about trying to take a small tractor tire off to get air in it, they nice gentleman showed me a small compressor made to keep in my car. Needless to say I got the $22 compressor and it works like a charm, Thanks for the great service.

Jo
Review №2

As much as I hate going to Walmart it is difficult to beat the prices and service I have gotten from the automotive department. They have been extremely helpful and quick. Will be coming back for my routine services.

Si
Review №3

Had to wait 30 min just for them to come back at tell me they couldn’t do the service because they DIDNT HAVE HAVE THe OIL MAKE SURE YOU ASK THEM 3 times OR MORE IF THEY HAVE WHAT YOU NEED THEY WILL WASTE YOUR TIME COMPLETELY

Jo
Review №4

Sunday, Fourth of July. 10:30 AM. Only took them 30 minutes to do a standard oil change. Great job guys!

Th
Review №5

Fast service

Ja
Review №6

Had to wait over an 1 hour and still nothing done

Mi
Review №7

The service was supposed to take an hour. But it took over an hour and fifteen minutes.

Sc
Review №8

What a waste of time!! Took my car to have oil changed and head lamp replaced as soon as they opened. There was only one car ahead of me. They took an hour and a half only to tell me they couldnt replace the headlight bulb because it required removing bolts. If they had told me this at the beginning, I could have taken my car to a real shop that is capable. Manger Stephen and Jeremy offered nothing but excuses. I will never do business with them again.

as
Review №9

They get very busy quickly. I was told about an hour wait for my tire change but waited a little over 2 hours. I think they are understaffed because i went in on a Saturday morning and only 2 men were working on the cars and 1 at the register. They were all nice though and the price was in budget. Overall i didnt have too bad of an experience. Ill be back for my next tire change.

So
Review №10

I went to change my new tires off the stock steel wheels, and have them put on stock alloys. The girls working went above, and beyond to help me. They were quick, and efficient. Not only that, they found a way to give me a discount, because I am a disabled veteran. I must say, this Wal-Mart is becoming one of my favorite places to shop for everything.

Co
Review №11

I would give this venue a 5 star review, but Walmart literally just strains their employees to the max. The employees are fantastic, but honestly, they could not humanly possibly handle the demand forced among them. Shame on the executives for forcing their own employees to work at an inefficient level where customers will always be dissatisfied.

Ba
Review №12

I am rating this on customer service, as they could not do the work because my lug key was missing. Mr. Miller checked me in and was courteous and friendly. One of the service guys whose name I believe was Carr was no nice to me and took time to talk to me about the situation.

Ki
Review №13

Closed even though it says open and there was a car with the door open in one of the bays. Had to walk past 3 entraces to get in store to find out it was closed.

Je
Review №14

They declined to do my oil change because they claimed the oil plug was rusted and could not get it to come out. Took it straight to Valvoline and they had no problem removing it. So Walmart wasted over 45 minutes of my time because they were to lazy to change my oil. Received great service from Valvoline.

do
Review №15

Pleasant staff! They got me in and out in less time than they thought and when they made an error in their inventory count they corrected it in my favor

Bo
Review №16

Friendly and helpful staff. It was a pain that they do not sell lug nuts and I had to leave and go to an auto parts store to buy them and then return. Good prices.

Du
Review №17

Great tire center. Debb was very helpful and professional.

Da
Review №18

Just called and was just wanted to know what time they close. Before I could say anything the man on the phone said with an attitude we close promptly at 6 and were all booked up. First of all I didnt ask all that. I just need to know the time you close so I could come buy a tire. But with that nasty attitude Ill take my service elsewhere. If I could give a half of half of a star I would. Poor customer service doesnt even negate a full star.

ki
Review №19

I checked in for 2 tires (with a 7 month old) at 11am and was done shoping and back waiting at 12:00. I saw my car go in the baby at 12:30 and at 12:55 they come tell me & counter help that the car is too low to go on the lift and they cant change the tires. My problem is that they let me check in and took my keys one and a half hours before they were back from lunch to even start on my car and then let it sit in the bay for 30 minutws after they figured out it wasnt going to fit.

Ch
Review №20

Not a fan of walmart over there new gun policies provide armed security or I will still carry regardless of policy

St
Review №21

For simple fixes involving tires and oil changes I have learned that Wal-Mart auto is very competive. never had to go back for work they have done to my car. a helpful hint would be to call first though. its first come first serve basis. they can get quite busy sometimes.

Ta
Review №22

If youre looking for a deal- Walmart might have one. This location didnt even have a ratchet set to put my spare tire back under my jeep. They also dont offer the best warranty on new tires. Find a place that specializes in tires and offers a free deal if something happens to them.It took 2 hours for 4 new tires. There were no cars in the garage when I arrived. The staff is lazy and slow.

Wi
Review №23

They tryed to charge me 50 dollars to change my oil, when I had brought my own oil and filter because it was synthetic, O Learys charges 15, if you bring your own, plus they are much faster and easier on the wallet.

Jo
Review №24

I ordered a tire on thur, they said it would be in on Friday the next day. No phone call from them on fri, no big deal? I called them sat to find out whats going on. 9 times that day I tried to reach them and was put on hold 3 times and nobody ever picked up the phone.. but I should have know better to have customer service from walmart..

Ky
Review №25

Great price, friendly staff.

Le
Review №26

Slow and manager was rude about us leaving the car for oil change.. Be grateful for the buissness dang

bi
Review №27

I use Walmart for auto care when i can. Tires, oilchange etc.Jeremy, at this particular walmart has exceeded all others, in 5 states.He went above and beyond.

Si
Review №28

Good price along with service

Ca
Review №29

Got tires done fast

Mi
Review №30

The sales!

Ri
Review №31

Wow! Ive never seen such incompetence

Ma
Review №32

Horrible customer service. Single technician backed up for 3 hours and very impatient service at counter.

Mo
Review №33

I brought my car in for an oil change. I have oil all over the inside of my car. They did not use plastic or paper lining over my floor mats. Now I have oil stains on my floor mats and seats. Never going back!

Na
Review №34

Spent four and a half hours here waiting for my tires to be changed. Not coming back.

Pe
Review №35

The service was polite and quickly

Sa
Review №36

Took FOREVER just to get an oil change. Never going there again!

Ja
Review №37

Super slow, I got there at 7 am and didn’t leave until 10 all I needed was a oil change and 2 new tires

Br
Review №38

Thanks for turning me away and losing my business if I were Walmart I would fire everyone in the tire department because they turn people away because theyre ghetto and lazy

Pa
Review №39

Its a walmart

Si
Review №40

Great service

je
Review №41

Good attention

Th
Review №42

Excellent service

Information
4 Photos
42 Comments
3.2 Rating
  • Address:5226 Sigmon Rd, Wilmington, NC 28403, United States
  • Site:https://walmart.com/store/1392-wilmington-nc
  • Phone:+1 910-392-8647
Categories
  • Tire shop
  • Auto parts store
  • Car battery store
  • Oil change service
Working hours
  • Monday:12–6PM
  • Tuesday:12–6PM
  • Wednesday:12–6PM
  • Thursday:12–6PM
  • Friday:12–6PM
  • Saturday:12–6PM
  • Sunday:12–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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