Jason is awesome to work with!! Came a few months ago for an oil change and a few other things and he remembered me when I returned this time around. Keeps you up to date with everything going on and is very personable throughout the whole experience. As a female who knows zilch about vehicles he does a great job explaining everything that’s going on and in words that I can understand. I will continue to return and request Jason so long as he doesn’t get promoted.

After test driving lots of cars, jumping dealerships to dealerships. I stopped at Hendrick Toyota at Wilmington. I will say, Andy and Randy made the whole process super easy! They showed me a car right on my budget, everything I asked for! Nice, durable and economic with gas! They helped me and answered all my questions. Their customer service was outstanding A+. Thanks Andy and Randy!! 100% recommend, go talk with them !!!

Paid $129 for them to take my car for 5 days. Tell me needed $1000 repair. When tried to order from Toyota they said it did not need that repair done. Then magically mechanic said car was fine no issues.(guess cars now magically fix themselves)..... Less than 1 mile from dealership car had same issues. Took video sent to them. Also thank God I check my fluids cause they gave my car back with no coolant in it. I topped it off before I took it to them. Left message for service manager to call me about all of this, 1 week later not 1 call back. They are clearly shady in service department. Had I not checked my fluids it could have caused major issues. Charges me for nothing but wasted time and lies from them.

I have been working with Casey Meadows for several months now and could not be happier with the service that she provides. She has been more than accommodating with my schedule regarding drop-off, pick up, and scheduling as a whole. She constantly communicates with me throughout the day regarding the status and always answers my questions with honesty. I have full confidence in Casey and I am impressed with her impeccable customer service.

Matthew Reed at Toyota of Wilmington is the best of BEST! My daughter and I enjoyed working with him! He was kind, patient, professional, consistent with follow ups and truthful. Matt is not just trying to sale a car; he cares about who he is talking with and is very at front with the info he provides. He also a great advocate with supervisors and management. I will go back to Toyota of Wilmington because of Matt! Thanks for taking such a good care of us!

So my experience with Drake, can’t thank him enough. By far the best sales rep I’ve ever worked with. Very easy going. Very helpful and went out of his way to do what was needed to put me in my tundra. By all means go see Drake. You won’t regret it!!!

I want to express my sincere Thanks to the service dept at Toyota of Wilmington. In particular, Sylvia Jeffcoat has always been so super sweet and helpful every time I have any work done to my vehicle. It’s always a pleasure and things go smooth when Sylvia is there. Thanks so much. See ya next time.

My mother and I were very fortunate on our first visit to Hendrick Toyota to meet Kim Wehinger. She is amazing—— an outstanding sales person who is extremely knowledgeable and so very kind and genuine. She listened to our needs, offered options and solutions, and after several visits found a great car for my mom! Kim made sure to stay in touch with her during both the search and sale process and also checked in after she had purchased my new car. Thank you Kim!

Randy is one of the salesmen at Hendrick and he is awesome! He knows so much about all things Toyota and always does what he can to get the best deal on the table for his customers. It’s not everyday you find someone in sales who is knowledgeable and super friendly. Thanks Randy!

We really had a great experience here they were straight forward with pricing and gave us better deals than anywhere else we shopped at from Jacksonville to Wilmington. If you ask for Mrs. Diana Kenny she will go to bat for you to get the best prices and give you the freedom to find the car you love. Thank you Mrs. Kenny if you see this.

Alex was great to work with! Helped us find the car we were looking for. Very nice, pleasant young lady.

Hendrick Toyota provided a great sales experience. The salesperson, Matthew Reed provided the highest level of services and took the time to explain the vehicle, show options available on the 3 Tacoma’s they had on the lot and explain the advantages of each. While they did not negotiate on the price and were pretty firm, I will say that is understandable. The lot only had a few of several popular models and because of supply issues it is definitely a seller’s market which I knew going in. That being said it was still a great experience. Matthew even came in on his day off on the day I took delivery. I told him that was not necessary but he insisted. He took personal ownership of the deal from the first phone call to the moment I drove away. I also would like to mention that Elias Choufani (Finance Manager) took the time to carefully explain each optional additional coverage and discussed each in a professional manner sharing the pros and cons of each with zero pressure to purchase anything. I will say that the 839.00 for all scheduled services included to 100k / unlimited years is worth it! Unlike other dealers that I have dealt with over the past 30 years I don’t feel cheated here and as such they have earned a customer. I would highly recommend this dealer and the salesperson and finance manager mentioned.

Just wanted give Eric Barnard a 2 thumbs on the service and the Toyota he leased me. He showed me everything about the truck and was a great salesman. Thanx again gonna enjoy my new toy

Drake was fabulous. He was knowledgeable and exhibited great customer service skills. He made the car buying process easy and painless.He was transparent about the transaction and restored my trust in the Dealership. I would definitely buy another vehicle from Drake. He is an outstanding brand ambassador for Toyota.

This was the best car buying experience Ive had throughout my years of buying cars. Mackenzie Barnes went far and beyond to make the process smooth and stress free. She has excellent customer service skills. Hendricks Toyota takes good care of their customers. I will definitely be back in the future.

Makenzie was professional and caring in our dealings to purchase our car. She was enthusiastic and determined to help us find exactly what we wanted. She kept us informed every step of the process. We will definitely recommend her to all and go back to her when we purchase another car !!

Just bought my first vehicle from Hendrick this past week and couldn’t have been more satisfied with my experience! Rebecca was not only knowledgeable of the direction to take when looking at my new RAV, but also extremely accommodating throughout the entire process, as she helped complete the sale while I was out of state and had the car waiting for me upon my arrival back in town. If you’re looking to ride in style and be treated as good as you’ll be looking in your newest set of wheels, make sure to visit and talk to Rebecca!

Rebecca at Hendricks in Wilmington makes buying a new vehicle an easy task. She’s friendly, easy to work with, was extremely knowledgeable about the vehicle I was interested in and went the extra mile to find one for us. I highly recommend her!

Diana was extremely helpful throughout the process and did an outstanding job familiarizing us with all of the great features in our new car. We love the car and were very happy with the service there.

Toyota of Wilmington always goes above and beyond! Assistant Service Manager, Sean Marra, is professional and efficient in communicating with me regarding the status/estimates of my 4Runner when I bring it in for an oil change, tire rotation or minor repair. With almost 150k miles on it, I will only trust it with Sean and his team! They do excellent work and are reliable when you need service!

I had to take my car in due to a recall. Jason Underwood with the service dept is so great. He’s friendly, helpful and has an amazing personality. My car was going to take a good day to be fixed so he made sure I had a rental to drive. Jason is definitely, in my opinion, an asset to Toyota. As a bonus, we share the same birthday, so of course he gets 5 stars for that! 😁

The best Toyota staff that Ive met. The staff answered a lot of my questions that the other dealers could not and will give you solid advice on purchasing a vehicle, doing maintenance and will go out of their way to find answers if they cannot tell you on the spot. Maintenance on my 4Runner was the fastest and most efficient that I had ever experienced. The staff articulately briefed me on everything they looked at when inspecting my vehicle, pointed out all of the issues and provided reasonable solutions to remedy the issues. GREAT customer service.

I have had an amazing experience at Hendrick Toyota! Bought my first truck and I couldnt be happier with the experience and process! Brendan in finance is super experienced and thorough and makes everything very straight forward and easy to understand. Also had work done on my truck and the tech James was fast and professional, everything looks and performs great! Highly recommend buying and servicing your vehicles here. 10 out of 10 will do again. Also when you come to buy, ask for Eric! ; )

Had a great experience with Casey Meadows in the service department. We love making sure our cars are taken care of and treated like family is a plus too!

I am happy to represent Toyota as a Salesperson at Hendrick Toyota of Wilmington. I have driven a Toyota Camry wagon to 245,000 miles and am now loving beach life in a Solara Convertible. It would be my honor to help you with your vehicle purchase. New or pre-owned, Toyota or other pre-owned brand. Our cars are inspected and ready to provide you many miles of service.

If the world had more Godly and knowledgeable sales representatives as Sylvia Jeffcoat, the world would be a better place. Thank you for your time, making it a better day. God Bless!!

Nick was great!! He helped me out with getting my oil changed and safety expectation. Everyone here is always so nice!

I just bought a car and worked with Alex. I couldn’t have asked for a better experience or a better salesperson to work with. She was patient and never pushy yet still made sure I found a car I loved. The car I ultimately chose had a sticker that I asked if I could keep, however, the detailing team removed it. It wasn’t a big deal but she personally ordered a replacement on Amazon and had it delivered to my house. That was just above and beyond! If you are planning on buying a car at the Toyota dealership I would suggest asking for Alex! Also a shout out to Thomas who did our paperwork. After spending what seemed like forever looking at cars, he made the paperwork part go quick and easy. Great experience!

I went for the 10,000 mile ToyotaCare service and am very satisfied. Turnaround was less than an hour, and I can verify that the work was done—and done properly—unlike the dealership I used prior. Thank you, Hendrick Toyota Wilmington! I know where to vote with my wallet from now on.

Max was AMAZING! Originally I was skeptical of coming in to even talk to anyone due to past experiences with other car companies laughing at me ( TO MY FACE) about my credit. As soon I got there he greeted me with a smile and was super nice and listened to my situation and he immediately started working. When I doubted myself, he didn’t and he got me approved in MINUTES!! I was in and out of there in less than THREE HOURS! I walked out with a 2018 Chevy Malibu! Thank you a million and I will definitely be referring EVERYONE to you!

I tried to order a part this summer for my 2016 Tundra, it was unavailable and was told to call back in the fall. Called back and part was available. I made it clear to the staff what model truck I had and confirmed the part was compatible with my year and model. I had to be persistent to get the service department to get me a quote on installation, finally the parts department had to get it for me because the service department never called back. Scheduled an appointment to have the part installed only to be called later that day to be told it was not compatible with my model and year. Complete waste of time. Unfortunately this was the third issue Ive run into with this dealer ship beginning with the purchase of the vehicle. Three strikes and Hendrick Toyota of Wilmington is out.Gave two stars because the staff that I could actually work with and speak to were polite, helpful and understanding. Buyer beware. Ill stick with my independent shop for everything but warranty work from now on.Frustrated Tundra owner

I was disappointed with Hendrick Toyota in my most recent service. I wanted to take part in the October tire special. I called mid month and had trouble finding a service date to match my schedule. The schedule agent I spoke to agreed that as long as I paid for the tires in Oct, the service could be done Nov 6. I was scheduled for that date. When I called parts department a week before sale ended, I was told they had to be purchased and mounted by end of Oct. I made an appointment under stress knowing I would not be in town Oct 30.I needed my car over the weekend so I took a day off work. Arranged to bring my car in early Friday at 7:00 am. Other cars came in. They were slammed but because I left my car not stayed and waited the 2.5 hour service was not completed until 4:00 pm. I was not able to have my car for my trip. This was very stressful and disappointing on an already stressful weekend.

This was my first car purchase from a dealership and Kim and Daisy were fantastic. The process was seamless and I never had a question go unanswered. I will highly recommend purchasing a vehicle at this location with these great agents.

Rebecca at Hendricks was so great to work with! She went above and beyond to find the vehicle we wanted, with all of our must have features. She was extremely clear with processes and progress, and not pushy at all. Honestly probably the most pleasurable experience Ive had at a dealership. Rebecca was so great to work with and I cannot recommend her enough!

Sales department is excellent, maybe a little too excellent, as they are very good at getting cars off the lot. The service department however, leaves a lot to be desired. They repeatedly refuse to fix warranty issues, either by denying they exist, pretending they can’t find the issue, simply not working on the issue, or insisting that “it’s working as designed.” Don’t be fooled by the large number of 5 star reviews. Up until a few years ago, they offered free car washes if you left a good review. HARD PASS.

Diana made the experience of buying a car a total breeze. It was Supra-duper lovely.

Brian Gottry is the greatest sales person I have ever met. He is wonderful at his job. Can’t wait to buy a Tundra from him

I had an awesome car buying experience at Hendricks Toyota in Wilmington. My salesperson Diana Kenny found the car that I wanted which wasn’t easy in these times of low inventory. She was very professional, friendly and low key which I really appreciate. Daisy was also very nice. Great job ladies!

Speedy service.Jacob was efficient and effective as well as pleasant.Very pleased. Exceeded expectations!!

Wed had vans for decades, but not a Toyota. We read all the reviews and decided that a Sienna would be our best choice. When we met our salesman, Brian, we were immediately impressed by his knowledge and experience. Brian is a great communicator, and explained all facets of the buying experience to us as we went along towards our purchase. Despite the extremely short supply of vehicles, Brian was able to locate just what we wanted while it was still in the distribution pipeline. Brian turned us over to Eric for closing the details of financing. Eric, too, was superb in his knowledge and assistance in finalizing our purchase. Then Brian spent over an hour with us in our new vehicle to demonstrate and explain the many, many wonderful features of the Sienna. In summary, our experience was more than outstanding!

They went above and beyond to make sure I got the vehicle I wanted . Mackenzie always kept me “in the loop” when my vehicle would be arriving . She is definitely an asset to Hendrick Toyota Wilmington. I am so glad I had the opportunity to meet and work with her. She always made me feel like I was more then then just a customer, I would always recommend her to anyone looking for a Toyota. I would also like to thank Skip who also helped us make the right decisions .

Drake is cool. My new Tundra is cooler.But seriously, we had a great experience at Hendrick Toyota! Drake was incredibly helpful through the whole process, always kept us updated and Josh did a wonderful job explaining all the finances. Highly recommend them!!

I was totally happy with my experience at Hendrik Toyota.It was very positive working with Max. He was professional, knowledgeable and willing to answer every question . Max made the process easy and explained all of the new features of my new car.

I bought a car from here about a month ago, and Mr Willie Jackson was my sales person. When I tell u that Mr Jackson went above and beyond to help me get in a car..he did!! They took my trade in and put me into my car that I absolutely love!! Go see them especially MrJackson! This is definitely a God sent man! The best dealership hands down!!

Diana was our sales consultant and was so wonderful to work with. She was friendly, honest, and very knowledgeable. She helped us find exactly what we were looking for at a price that we were comfortable with. We enjoyed doing business with Hendrick Toyota Wilmington because of her!

Casey Meadows was very helpful and knowledgeable. You should give her a raise. She went the extrra mile in getting ma a rental car when the repairs were taking much longer than I expected.

Had a wonderful experience working with Diana Kenny to find the right truck and getting the purchase done in a short time. Diana Kenny and Hendricks are my first choice now!

Purchased my Rav4 at Hendrick Toyota which is now the only dealership I will give my business to for buying pre-owned vehicles! Very easy to work with and smooth process. Best team in Wilmington to visit for your vehicle needs.

Experience was very pleasant and efficient. Alex Retzer was great.

Hendrick Toyota has been nothing short of amazing to work with over the past 15 years!Sylvia is such a joy to work with, and it is a rarity to find someone with over 40 years of knowledge and dedication to her customers.

Great service, got my tires rotated, car washed and inspected within 20 minutes or so, thank you guys for taking care of my 2019 Toyota Highlander

Max Whitaker was wonderful very patient and polite. I had my daughter with me she was wild and playful and he was able to make her happy as well and kept her occupied. Josh was nice as well. Thank you they are business man they got the job done ✅

Eric helped me and my husband purchase our brand new BEAUTIFUL Toyota 4Runner, yesterday. He wasn’t pushy, but he provided all the information we needed on a few different options, and he helped us drive off in an amazing vehicle. If you ever find yourself in the market, head over and ask for Eric!

I had the best car buying experience in my lifetime at this dealership. My Sales Consultant, Luis Colon, handled the whole process impeccably and with utmost care. There was no sales pressure whatsoever. What topped off the experience even more was working with the Finance Manager, Daisy Mabe. She is one of the most pleasant and professional people I have met in my career and life. Both Luis and Daisy are exceptional people who showed they truly cared about what I needed and was looking for, and in providing excellent customer service in a sincere way. It is rare for me to write an online review. I cannot give Luis and Daisy enough praise. From start to finish, my car buying experience was smooth and stress-free. I am someone who is very keen on attention to detail and receiving excellence in customer service. Im very glad I went to Hendrick Toyota of Wilmington. Kudos to Daisy and Luis! I wish them all the best and plan to stay in touch with them as well.

The Service Department is phenomenal. Probably the best Ive ever dealt with. Every advisor that has helped me has been honest & straight forward. Work has always been completed on time. I have no complaints with the Service Department at all.

Our sales representative, Liz Kilgore, met us at the door and very quickly assessed our needs and produced just the right car for us. She very patiently listened to our inquiries and if she could not answer our question, she asked her manager for assistance. Liz is very knowledgeable about the features of various Toyota models and did a thorough job in her presentation. She is efficient and was a pleasure to work with!

Service was fast and well done as always. Service rep was pleasant and quickly found out answer to a question I had. I have never had a bad experience with service at this dealership and I have purchased 4 cars there going back 15 years

Hendricks Toyota was wonderful, my sales woman Kim Wehinger, was beyond fabulous, kind courteous, and NOT pushy, or shmoozy, or slimy. She was a breath of fresh air, I’ve had some bad experiences with dealerships, this one was F A N T A S T I C ☺️👍🏼👍🏼👍🏼👍🏼 The finance guys were great too, but I don’t remember their names 😬

Just bought my dream truck through Hendrick Toyota and I couldn’t be happier. Thank you Alex Retzer for hooking me up! This was an awesome experience.

Casey Meadows is always great and easy person to deal and work with when taking a vehicle to get serviced. Best there is in the service department

Brought my FJ in for an oil change, tire rotate and alignment last week, Casey Meadows did an outstanding job scheduling my appointment and getting my vehicle in the shop quickly. Always great service.

The staff were quick to greet me upon arrival, and my service contact, Sean Marra, was informative and prompt. He gladly accepted my coupon and had the car washed as well.

Wilmington Toyota’s service department got me in and out in 30 minutes. The service representative was professional and informative. I wish I knew her name because she was on the ball.

We had a great experience at Hendricks Toyota! They ordered the exact 4Runner we wanted and gave us fair value for our trade. Elizabeth Kilgore was our salesperson and she was fantastic. Very easy and nice to talk to! She helped us find the car we wanted, made sure it was cleaned and gassed up, and set up our devices on our new car. Joe Wade was the manager that made sure the the deal came together and was fantastic as well!

Friendly staff and efficient work always completed from the service department for routine oil changes and other services. Enjoy the starbucks coffee machines drinks while waiting.

I brought my son in today to purchase his first vehicle. Mackenzie Barnes was our sales person and she made the process so easy and less stressful. We had a great experience will be back in the future! Thanks again!

Ive worked in car industry starting in 1997. I am very impressed with how dealership is run and the service dept is great. The one service adviser Frank is great at his job.

Always a great experience. Allen is very helpful with whatever I need to get done to my 4 runner.

3rd car I have purchased here. 2nd car through Kim W. as salesman and Eric C. As finance manager. Will certainly shop here again and recommend them. All involved showed complete professionalism.As much as I hate car shopping and buying, this was a relatively easy and peaceful transaction.

This morning coming to the dealership I met Max the amazing sales person. That help me purchase and new new to me but a pre-owned vehicle ... Max is a easygoing salesperson he will tell you the facts and guide you through everything that you need to know about getting a vehicle so stop by and give Max a shout out....

Alex and Josh were able to make a deal with us on a new SUV. Both of these young men treated us respectfully and honestly. They both worked to make our deal happen fast and efficiently. We are happy with our purchase and will return to Hendrick Toyota Wilmington for our scheduled maintenance. Thanks Guys, see you on the road.

We had the best experience and communications with Brian. Not only did he make our purchase pleasant he made sure to have the closing process down to less than an hour. While I was in closing he spent time with my wife explaining the features of our new car.Solid dealership and solid sales people!

I just got my very first car from a dealership and Mareily made this experience stress free! She was very helpful, answered all of my questions, and took the time to get to know me!

Ms Kenny is an excellent person to speak with about getting a new car. I would recommend her to anyone who is interested in making the decision to buy or lease a new vehicle. She is great at providing any and all information and is friendly and welcoming.

Shopping for a second car and planned to visit multiple dealerships but our sales associate Liz listened to us and found us the perfect car right off the bat. So happy we stopped at Hendrick Toyota first. Thank you Liz, you were awesome!

Matt Reed was a wonderful sales associate!!! He was very kind and helpful through the entire process. My wife and I went in there just looking around and found a wonderful Camry hybrid which we ended up getting and love!!! We were amazed by the professionalism from everyone we encountered!!! Thank you Hendrick we will most definitely purchase our future cars with you guys!!!

It’s not the place or location that what make it so bad, it’s the people that make it so bad. To make a place such a great place you need charismatic people that care what they do. And with that being said, the “girl” Alex and Daisy proved that this place wasn’t a bad place after all whether it purchasing a vehicle or working there. They ensure that there clients was taken care of every step of the way through the process of purchasing a vehicle. Recommend to retain and for promotion. Thank you for there service.

Small warranty issue and the service dept made sure it was handled completely. Never felt that it was too small, and was treated like one of their oldest customers. This is our families 4th Toyota, and 3rd from Hendrick Toyota. Will definitely be staying with them!

We have purchased 4 Toyota’s from Hendrick and the last 3 we worked with Willie Jackson. He is great!!! He works to find out what you want and then finds the vehicle. He then gets you a great deal to close the sale. Highly recommend Willie to you, he is definitely my top choice.

I bought my new Tacoma from Drake Beasley and couldn’t be happier with the whole process! Got the exact truck I wanted at a payment I can afford! I will definitely do business here again and go to Drake for any other future purchases and send people his way! Thanks Drake and thanks Toyota of Wilmington for making this such a great experience!

I highly recommend buying from Hendrick Toyota in Wilmington! I usually let my husband do the auto shopping because I hate all the pushing, twisting the numbers, etc. I decided to go with him this time, and was getting irritated just thinking about looking for a car to buy.....but.....Makenzie and Joe were awesome!No pushyness or twisting things to make it look good....they understood what we wanted and our dollar amount we were willing to spend and they made it happen. Thanks for the nice experience. First time ever have I felt like they had our best interests in mind when buying a car!

Mareily was amazingggggg we found the perfect car for our growing family. ♥️ Highly recommend her!

First purchase with Toyota Of Wilmington. We were beyond impressed with the level of service that we received and our overall experience from start to finish. Michael Choufani and Josh Jones were both extremely helpful and made our car buying process truly enjoyable. Thanks guys! Based on our experience, we would highly recommend Toyota of Wilmington and would definitely purchase from them again!

Sylvia Jeffcoat knows her job! I totally trust her advice. Thank you for having such a great employee

Mareily was so great in helping me get into a brand new Toyota Sienna. She was very responsive and helpful throughout the entire process. Everyone we worked with was helpful, informative and kind. Thank you Toyota Hendricks for our new van!

Upon my arrival to the Hendricks Toyota dealership in Wilmington, NC last week, I was greeted warmly by a sales consultant, Max Whitaker. He immediately confirmed my appointment and the car I had my eyes on was in the showroom. Max was not only friendly but was very professional and knowledgeable. We discussed leasing vs financing options and he provided all the information required. I also met with Daisy Mabe, their Finance person, who was equally as friendly, professional and knowledgeable. I’m from NY and was vacationing about an hour from Wilmington. I have been in the market for a new car for about a month and since I was in the area, I wanted to visit the dealership there. With the current conditions in terms of car production, I thought it was best to jump on this opportunity so both Max and Daisy made the transaction very simple. I highly recommend Hendricks Toyota in Wilmington for your next car purchase.

I’ve always had 5 star service at Hendrick Toyota and this visit was no different. The Assistant Service Advisor met me in the service lane for my scheduled appointment and kept me up to date during the entire service process. I normally don’t wait, but had to this time and the service was completed in the estimated time. The service area for the customers was clean, quiet, comfortable and provided free coffee service. A great customer experience. I left a happy customer. 5 STARS with Sean.

Jason Underwood was extremely helpful and personable. Awesome service!

I took my vehicle into service. I planned to do a drop off since my appt was a few hours away. Alyssa was amazing! While waiting for the shuttle to come back, Alyssa told me they already had my car on the lift and would be done soon. Alyssa was great at communicating what was going on and gave me a heads up my state inspection was almost up. It was nice to have such positive interactions so early in the morning. I highly recommend!!

A week ago I was desperate for a resolution to solve my car issue. My car kept running hot. I was constantly putting water in. The reservoir continue to be empty. There was no obvious leakage of where fluid was going. A very trusted mechanic by many suggested I take it to a Toyota dealership. He said they can pinpoint the problem. Reluctantly I came in Aug 7th a week ago. I was told fluid was leaking into the engine. The sales/service guy (Bill) said when coolant was put in radiator it leaked into the engine. He proceeds to say now the car wont crank. I called my mechanic and told him. My mechanic asked if the car was running hot when I arrived. I informed him it was not. He said so they had to run it til it got hot. If then they put coolant in it wouldnt crank because it was overheated. As I listen to the sales/service guy he was preparing to suggest I need a motor. I stopped him and informed him I would have it towed. Praise God for my mechanic by Monday I was driving again 🙌. Now what I hate the most is 😡 I had to borrow the 130.00 for the diagnostic test. Only thing I know is Karma is real. All the people that God had in place to assist me with this ordeal has calmed my disappointment and anger with your money hungry establishment.

I had a pleasant experience when buying my truck through Toyota Wilmington. All the staff created an inviting and positive atmosphere. I worked with Chad in sales and Thomas in finance and was able to make a fair and honest deal! They made the process go by really quick and would highly recommend seeing them for your next vehicle.

Jason, one of your assistant managers was great! I was in and out with my oil change in no time. Jason was friendly and professional-great combination for a service specialist!! Highly recommend!!

The Salesman was Great. The detail department was horrible. Vehicle felt like sandpaper. They washed the vehicle and the paint still was very rough. Took it home and hand washed it myself still bad. I had thought it had been wrecked. So I paid to get a car fax on the vehicle. Did not show it had been wrecked. Went to auto zone and paid close to 50.00 for detail items. Took me 6 hrs and the next day to repeat the process for me to get it right. Be aware when buying a vehicle.

Dalton and Elias were fantastic through my first car buying experience! They provided all options and took all my requests into consideration to get the best deal for me and match what I was looking for. I never felt uncomfortable asking questions (and I had a lot of them) or trying to explore different approaches to make it all work for me. I highly recommend their services!

Words can not describe how excited I am with my new 2022 4 Runner!!!Liz has been amazing! Im so thrilled to have a new bestie that understands how exciting this is for me. Ive never had a vehicle this new and nice. Miracles do happen!

My wife purchased a Camry from Hendrick Toyota, which included window tint that had been installed prior to her purchase. The tint in the rear window started to separate. I took it in and was told they didn’t have any documentation on the warranty for the tint and that it would be $260.00 for the rear glass only. Fortunately, my wife had saved the warranty documentation, which indicated the tint was covered by the warranty. I waited for three hours and no one had gotten to the car. I made another appointment to return the car. My wife had to go to the office, so she dropped it off and she got a ride on the shuttle. If you purchase a car there, be sure to get all documents and keep them in a safe place so nothing gets lost. Had she not gotten that warranty document and kept it, Hendrick Toyota would have wanted to charge that $260.00 to re-tint the back window.

Sylvia Jeff coat was terrific. Service was quick and efficient!

Thomas Hopewell did an excellent job taking care of my FJ Cruiser with getting it serviced. I’m very pleased with his professional help and knowledge in taking care of my special vehicle. I highly recommend having Thomas be your service manager at Hendrick Toyota in Wilmington, NC.Charlie

Thank you Diana Kenny and Toyota of Wilmington. Always a pleasant experience. Thank you!

I can not say enough good things about this dealership. Never have I been treated with more respect and understanding. No matter your goals go talk with them and know they will go above and beyond to meet your needs. Thank you and thank goodness Wilm has such a great dealership in town!