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VIP Auto Repair
38139 Ford Rd, Westland, MI 48185, United States
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VIP Auto Repair

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Em
Review №1

Great prices and honest work. Eric is the best!

St
Review №2

Really great people he took good care of me and was full up but still made time to fix my van Thank u so much!

Jo
Review №3

Great place to get work done. They told me my car would be done by end of day and they stayed after close to finish it. Thats some seriously great customer service guys I really appreciate it. Will be bringing my fusions back for more work.

Le
Review №4

Very honest place they helped me out big time I had a great experience, would deff recommend. I have had horrible experience with shops that were highly rated on google twice, but not this one.

Ri
Review №5

VIP did a great job with the alignment on my truck. It was pulling left and after a few adjustments the truck is driving straight. Great pricing and the staff were very friendly. I was in and out of the shop within 30 minutes. Ill be bringing it back for brakes and rotors in a few months.

St
Review №6

Had my front pads and rotors done on my14 F150. Very reasonable price, very friendly/polite atmosphere. Done the same day. Excellent work! I will be using this company for all my auto needs from now on! I highly recommend them for auto repair. I’ll be returning soon for my rear brakes and anything else I need. I’ve been to a lot of auto shops for various things and these guys are the right ones!Thank you for your excellent service!

St
Review №7

First time I ever took one of my vehicles to an auto repair shop. And it was the best choice I couldve ever made. Eric was awesome, honest, and very quick to diagnose and repair my electrical problem. This will be the only place I go to get any of my vehicles repaired.GREAT JOB V.I.P!!!!!

Jo
Review №8

This is hands down the best Auto shop in the area. My husband and I live a number of cities away from VIP but from now on will always be making the trip here. Trustworthy, honest and amazingly fair prices - everything you hope to find in an Auto shop. This is the type of place you can send Mom to with out any worry. 10/10!

En
Review №9

Eric and everyone at Vip auto repair does a great job. I wont trust anyone else with me vehicle. Only does repairs that are needed and nothing more. Very pleased with these guys! Give them a try!

Br
Review №10

Fantastic Service!!! I was visiting Michigan for a lacrosse tournament and I had a bad vibration on the way. I was greeted as soon as I walked in, and my vehicle was taken back immediately. They rebalanced my tires and had me back on the road in less than a hour. It was a smooth ride home. Thanks VIP!!!!!

De
Review №11

Very professional. Great deal n service quick. Picked up even offered something to drink from store on the ride BK to sho. 10 stars. Thanks for your help.

Ro
Review №12

Very professional and efficient work.

Co
Review №13

Went in for a alignment, said I needed to torch my lock nut in order for me to get one. Paid for a tire rotation.Few weeks later my rear wheel had 3 of 5 lugnuts and its about to fall off!! I took the remainder 3 left off with my hand and socket no tools.... thats pathetic work on your end, glad no one got hurt but screw this place!

Te
Review №14

Highly recommended!! This place is by far the best auto shop that Ive ever visited. Their prices are fair and reasonable, customer service is excellent, and they get the work done as fast as possible. Ive come to VIP Auto a few times now, and Im never disappointed.

An
Review №15

Fast friendly service.

J.
Review №16

Awesome care for new customers. My mother took her car in to get her front brakes replaced. They were very busy but still stopped to explain time and cost of repairs to her and eased her nerves. After repairs she noticed a problem with her tires on her drive home, she took the car back and they generously fixed the issue right away. Thank you for being so kind and prompt even on your busiest days!

Ja
Review №17

My car brakes became non functional and I took it to these guys. They were very reasonably priced and took exceptional care of me. I know where to take my car from now on when issues like this arise. Quite encouraging!

pe
Review №18

Good service friendly owner And a reasonable prices

kh
Review №19

Honest will work with you I trust them.

Ty
Review №20

Eric was very professional and HONEST. These guys do good work, and will communicate and fix whatever they can. HIGHLY RECOMMEND.

Ni
Review №21

This is a local business that fulfill your auto needs, from oil change to tires, balancing and alignment and everything at the correct/affordable price.For almost four years, I trust VIP with all my cars (3) and the best part is that VIP always provide me with the best price for the job.For this reason, I feel very competent to recommend VIP Auto Repair for all your auto maintenance and repairs.

La
Review №22

The owner is a very trustworthy, honest, cool person. I have been going to this shop for 4+ years. He has worked on two of my cars and I have been more than satisfied with the work. This is the most honest place I have done business with. Parts are quality and the labor is priced very fairly. This is a solid and reliable gem of a place. I have referred this place to many family and friends. Great experiences and work. Life long customer here.

Ma
Review №23

I dont normally write reviews but I had the best experience ever at a auto repair shop! I ended up having a loose part which they quickly fixed and sent me on my way, they did not charge me for lifting my car or the quick fix, I was in and out in less than ten minutes. I will be going back for any and all of my car needs. Thanks, you guys are amazing!!

ma
Review №24

I will never take my car anywhere else again. They dont rip you off, and he tells you what can wait and what shouldnt wait to be fixed. Cheapest prices youll ever find from a repair shop and quick. They can fix anything, and quick. THEY FIX THINGS THE RIGHT WAY. This place deserves 6 out 5 stars.

Hu
Review №25

Very friendly and give you helpful advice with affordable price!Now I feel like I have a friend who works in professional way about the cars. Easy appointment, or walk-ins are okay if there is open one. My only favorite place for engine oil changes since having new car.

la
Review №26

Great customer service but poor auto service Im a disatisfied customer I feel like they charged me for something they didnt fix my hold point of taking my car because of the noises well pick up my car same noises called the place back to tell them the problem basically instead of saying ok we will fix it he started talking about it could be something else when he clearly told me there was nothing else wrong with my car its all about the money with alot of these shops

Al
Review №27

These guys are awesome!!!!! Im always fearful of going to car repair places by myself because I am a woman in my early 20s and I believe we typically are the easiest to take advantage of in this regard. The people here are friendly, helpful and informative! And their prices are reasonable. They are willing to tell you what can wait to be repaired on your car, and what needs to be fixed now. I recommend VIP auto repair to everyone!-Alyson

Ke
Review №28

Fantastic service, and very fairly priced. Mark, the owner, honest, and efficient. I work within walking distance, and was able to drop off my car before work, and walk down and pick it up on my lunch hour. Very convenient.

Ya
Review №29

I generally dont write reviews, but I wanted to share my experience with others so that people can make an educated decision before going to this place.I took my car here as there was a tiny bit of noise coming from the steering wheel when rotating. The mechanic advised that the control arms be replaced and it would cost around $1500, which I authorized. Upon picking up the car the problem was still there, in fact the vehicle was worse than before. I took my vehicle back to this place again. This time the mechanic said it needs new parts in the shocks, which cost $300. I authorized again. I picked up the vehicle and the problem was still there. I took my vehicle again to this place and this time he said that one of the control arms needs a replacement and that would cost $700. I lost trust in this place and took my car to a dealership and they fixed the issue for a smaller amount. Im happy with my car now, but regret going to this place. Do yourself a big favor and take your car elsewhere.

J
Review №30

Ive been going to VIP Auto for about 3 years now. I dont ever trust mechanics with my cars but Mark, the owner, has proven time and time again that he is here to fix my car and provide safety at the best rate possible. The workers here are always friendly and nice and instead of waiting for an hour to get an oil change or a simple five-minute job done, Ive only ever waited the minimal amount of time. I would give VIP Auto a 10 if it would let me. I definitely recommend this place to anyone needing any car work done. Very great people and always gets the job done at the cheapest price.

St
Review №31

I have been going here for years and have had nothing but a great experience. Mark is very fair and does great work. Highly recommend to anyone and have sent several of my co-workers to this shop.

Ch
Review №32

Been shopping around all day to see if i can get my headlight replace every where else charging 100 to 200. When i have my own parts i come here and its 20 bucks. This place fast, friendly, and especially honest i recommend everyone to come here.

Al
Review №33

Went there for the first time a few weeks ago. Excellent experience all around. Everybody working there was extremely kind and attentive and genuinely cared about taking care of me. Kept my vehicle clean and did a great job with the repairs. Definitely recommend you go here for any of you vehicles problems!

Su
Review №34

Twice in less a month we had tire issue as well as engine needed to be service. At no charge Eric and his team spent hours checking all systems were good,. They changed the oil at a reasonable charge. Thank you VIP.

Sa
Review №35

I have been going here for years and the owner is very professional and all ways does an outstanding job on my van. I will not going anywhere else. I highly recommend this place. He will not fix something on your car if he wouldnt fix it on his car. And for the guy that thought he was hitting on your girlfriend he wasnt. You were just mad bout something. Him and all his workers are friendly to all the people that come in.

Ma
Review №36

Great work. The staff here is very honest and helpful. I have referred them to several people.

Ka
Review №37

Mark is a wonderful mechanic! Unbeatable prices and quality work! Everyone here is very professional. I have had nothing but good experiences. I highly recommend!

Io
Review №38

The Good reviews what brought me here. I had an amazing experience with VIP auto repair. The shop was so clean, the techs are knowledgeable. They fixed my car so dam fast.....I would give them 6 STARS!!!!!!!!

E
Review №39

Best customer service. Best mechanics in the area.

Sh
Review №40

Great service, nice guys, they always get me in and out. I trust them to tell me the right stuff and not just try take advantage seeing that I am a girl. I would highly recommend this place to anybody near the area.!

Al
Review №41

My fiance and I have always had great and affordable work done here. Everyone is very friendly and honest! I dont live nearby anymore, but I have made the trip here from Ypsilanti several times.

Ti
Review №42

I took my Wrangler here to have my brakes done. All I can say is that the service here is top notch, the prices were way cheaper than other places and I never felt like he was trying to talk me into a bunch of unnecessary repairs. He is straight forward and even worked within my crazy schedule. Would recommend to anyone!

Mi
Review №43

Let me tell you right now, stop wasting your time at other shops and come to Marks. If your looking for 100% authenticity and someone who genuinely cares for you over your money head over here immediately. He is the most down to earth man you will meet and very inspiring to talk too. He is honest and will tell you exactly what needs to be done and keep it at an affordable price. I will be coming back here for any car troubles and I recommend you do the same! You might get lucky enough to learn a few things for yourself as well. God bless this shop and the people inside and thanks for everything Mark!

ay
Review №44

Erick always take care of ours cars! I really recommend this place!!

De
Review №45

Highly recommend. The owner was very friendly and gave me an amazing deal. On top of that, he stayed open late on the weekend to finish my repair. I couldnt be happier with my experience here.

Jo
Review №46

Mark is the car god.... VIP knows what they are doing, is quick with their services and I dont walk out with empty pockets. Dudes know what theyre doing. Definitely recommend it

Jo
Review №47

The best car service Ive ever had. Not only fixed my problem but let me know what to expect down the line. Knowledgeable and friendly.

Be
Review №48

The owner is wonderful. He has good conversation. Hes knowledgeable, does good work and has great competitive prices.

Ky
Review №49

Let me camp in here on the all the 5 star reviews. Mark, one of the owners, he gets a 6 out of 5 from me. I never take the time to leave reviews - but, VIP deserves it. Knowledgable, personable, friendly, helpful....do you need more? Trust VIP auto repair with any needs you may have. Just good people......

Re
Review №50

I absolutely love this place!! The mechanic is very knowledge and he always gives me a good price. I lost faith in auto repair shops after them trying to rip me off time and time again, but VIP auto service has since changed that for me! I will never go to another repair shop period! Buying a lemon impala from Bensons so called quality used cars on Michigan ave. And Wayne, VIP has saved me on many occasions giving me the best price to help with a bad situation and has gained my trust by being honest and giving me all of my options. I highly recommend this place to everyone! You wont be disappointed!

Ma
Review №51

They are thorough, friendly and do great work.

Do
Review №52

Great service, good people. Excellent work.

Co
Review №53

My car broke down half way across the country and I am so thankful that my local friend was a patron of this business and referred me to them. I ended up needing a new transmission which is a nightmare. The employee who dealt with me was very sympathetic and eager to help with my circumstances from helping me find a rental car to adjusting the price and getting everything installed within a very small time frame. I verified the legitimacy of the charges through my local shop that I use back home and found that the price was more than reasonable (before the mechanic added adjustments). He also prepared my vehicle by doing a couple of extra things to ensure that I wouldn’t have any trouble on the trip back home, without ever being asked. Really couldn’t recommend this business enough. I would give them 10 stars if I could.

gr
Review №54

Called the 30 min before closing about my car that had just lost a bearing. They waited for me that evening and had my car done the next day(tires alignment ball joints and bearings) price was very fair work was above standard and staff was very friendly. I will be taking my car here from now on.

Ga
Review №55

Had a issue with the AC in my car. Scheduled a repair and was in and out within 1 hour and 15 minutes with fully functional AC. Service was great and price was half of the local shops.

pa
Review №56

Mark and his team always do an amazing job, i wont go anywhere else for my car. Super friendly guys and they have great prices, overall really positive exexperience with this shop!!

Ka
Review №57

I took my car here I told them that I was told that I needed a new AC compressor as a auto service shop I was think that they would double check before they did anything and let me know if it was something else that I need it with the AC compressor and that’s something they didn’t do I will not bring my car back to the shop I feel like I wasted my money and that was $450

Di
Review №58

I got my car fixed by Marc today for oxygen sensor issue. He resolved the issue just as he had told me with minimal charges. I highly recommend VIP Auto Repair !

Ry
Review №59

Always reliable. Always looking out whats best for you and your car. I wouldnt take my car anywhere else but VIP.

Ka
Review №60

Mark is a great mechanic. But what I appreciate even more is that he is fair and I trust that he is not trying to make extra money on me because I dont know much about cars.

Me
Review №61

Excellent and trustworthy service! When my car started making CRAZY noises a friend recommended VIP Auto Repair; now thanks to their exceptional service I feel safe driving my aging car.

Ja
Review №62

You really think this place is a great place looking at the reviews dont You? Lol. Take a closer look. Theyre all fake accounts. Even VIP auto repair gave themselves 5 stars so you know its fake. Most of these accounts even have just 5 stars with no sort of reviews and they say they appreciate the work right before their names. Like whats up with the consistency?Anyways I came to this place to see if they do good work. Turns out these guys charge more than Pep boys and do a piss poor job

We
Review №63

Honest and fast work. Easy to deal with. Highly recommend.

Gr
Review №64

Mark is my car guy. I dont bother taking my car to other places anymore, even for an oil change. I know I will get honest answers for my cars problems that are priced fairly. I recommend him to anyone.

Mr
Review №65

Everytime I take my cars to V.I.P Auto I receive Excellent service, great prices and a complete understanding of whats going with my cars. Best place around

Ma
Review №66

I just got my alignment done on my 2007 Cadillac DTS . They did top notch job. I highly recommend this place.

Er
Review №67

Took my car in at the scheduled time. After being told it would be about 45, I came back after 1 hour. They never looked at it, and admitted they forgot about my car. When I told them that is like to go, they lost my keys and couldnt find them for almost 5 minutes.

Da
Review №68

The absolute best auto repair shop in Michigan, Mark (the owner) is great, hes very patient and honest with his customers, and he doesnt try to rip you off, like other shops Ive been to. I would definitely recommend VIP to anyone!

Ga
Review №69

Great service!! Exceptional work and I highly recommend anyone being their vehicle there.

Ro
Review №70

Alignment done.. Very happy

Al
Review №71

Great service and honest and dependable and friendly staff, I would highly recommend VIP Auto Repair.

Mo
Review №72

Great mechanics and great service. Best spot in town!!

Ni
Review №73

They were great friendly tell you the truth and nothing else.. I bring my car up here for years I love this place!!!!

Wi
Review №74

Mark is not only an excellent mechanic, but he is fast, efficient, and friendly. I enjoy taking my car there for regular oil changes and regular car maintenance, and will definitely use VIP Auto for all my auto repair needs.

Br
Review №75

Only shop I trust, because I know Im getting honest and reliable service. Clean and respectable mechanics, and great prices.

Ha
Review №76

I usually dont take the time to write reviews, but this is one of the best mechanic shops to take your car to.The owner is such a honest and genuine person.He is like a life savior when it comes to my car.I would highly recommend anyone to go here.

Ca
Review №77

VIP is an incredible place to take your vehicle if you want a trusting and smart mechanic. Not only is VIP efficient but it also has reasonable prices.

ni
Review №78

Great service, Mark is a great guy with lots of honest information. Would definitely be going back.

Je
Review №79

Another example of great staff, great work, great everything. Keep it up guys

Ja
Review №80

Excellent service and great prices, I bring both cars here for work. Check them out!!

Je
Review №81

Quality work, great prices and HONEST!!! We take our cars here all the time and love the service!!!

Jo
Review №82

Price was good service was good

Au
Review №83

They do great work and have great prices!

Ma
Review №84

Awesome service! Great prices! Highly recommended!!

Di
Review №85

Nice guys and fast service

co
Review №86

Great work i come to These guys for all my repairs highly recommend

Ni
Review №87

Amazing! Hours away from home with three kids under three, our passenger caliper locks up, he got us in immediately, replaced our brakes, rotors, and bad caliper in an hour (everywhere else said 2-3 hours min) and at a great price! Very happy, would deff recommend to anyone!

De
Review №88

VIP AUTO REPAIR, I came here not knowing what to expect and came out with me being impressed on how good the workers are and the great communication that they have here. Its a first choice for now on 100%

40
Review №89

I was in desperate need of getting my brakes done today and vip was the only shop that was able to do them quickly and at a fair price. Ill definitely recommend this shop to everyone I know with car troubles.

Jo
Review №90

Quick and polite. Helped me out in a pinch.

Kr
Review №91

Nice friendly place to get Your car repaired

Ch
Review №92

Great prices for oil change

Wi
Review №93

Reliable repairs and low costs

Ki
Review №94

Great service

Ch
Review №95

Fast and reliable

Mo
Review №96

Bad experienceNot honest

Ca
Review №97

I found it very good honest and confident work I am satisfied

Or
Review №98

A great place for auto repair, knowledge and attention at the right price.The right place for the maintenance of my work unit. Knowledge and attention to the right price.

Information
57 Photos
98 Comments
4.7 Rating
  • Address:38139 Ford Rd, Westland, MI 48185, United States
  • Site:http://vip-auto-repair.com/
  • Phone:+1 734-729-6555
Categories
  • Brake shop
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:9AM–5:30PM
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–3:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
Accessibility
  • Wheelchair accessible restroom:No
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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