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Ford & Wayne Auto Service
35404 Ford Rd #3114, Westland, MI 48185, United States
Comments
Da
Review №1

Lube Cube! Great Fast Service! Staff is very friendly! Not overpriced like a lot of other oil change shops! Definitely going back!

La
Review №2

They are simply the best (reasonably priced and honest). They take good care of you and are hospitable.Ford & Wayne will show you every step of their work and if you have a complaint they will work on the issue right away.

Pa
Review №3

My husband tried to fix my broken driver side window regulator. In the process we broke a wire so my power window switch stopped working(and my window regulator was still broke). So I was driving around with my door panel off and my window taped up with gorilla tape. I didn’t know where to take my vehicle I’ve never had a good mechanic. Used to go to Harlo‘s, Belle tire, or the dealership. I found the Ford and Wayne auto clinic online. I called and talked to Mike. I dropped my vehicle off the next morning and it was fixed the same day. Best decision ever. Thank you Mike!

As
Review №4

The crew here are unprofessional, took 3 weeks to replace a gas cap sensor, and a bumper. Every time they would give a deadline when I called to be sure so I could pick up my vehicle they had a new reason as to why it’s not ready. Monte is rude and dismissive, no one else acts as if they can help you. You always have to wait for him to get in or call you back.

sa
Review №5

I had my brakes and rotors replaced, they fixed my ac. They fixed my electrical problem other shops couldn’t fix it. Everything fixed for a good deal. Thank you

Mi
Review №6

I had work done on my rack and Pinon, and steering. Well these guys do not put the car back the way it was. I have my steering fluid check about 7 months out and the guy ask where is your engine cover. I call up to this shop he goes that was a year ago..smh. he says you just not notice it was missing.. so as a woman and I dont know any man that will say let me look in the hood to see if any parts are missing. They did not put my original tire lugs back on my tires. I had to return multiple times for the work and each time over $1000.00 of work. Bottom line check to make sure they put on the parts. They do not replace everything. The engine should have went back when they were putting my car back together very careless work.

NA
Review №7

These guys always take care of me always fast and friendly service. Always affordable prices

Mi
Review №8

Had a major tune up did before they did an intake manifold and from them doing the intake manifold ford and wayne had my car miss firing and they ripped wires lose and did did not fix had to take my car to someone else because of the bad service they did for 700 dollars never again using them.

Ay
Review №9

I highly recommend this place for all your car issues.

Da
Review №10

They’re amazing every time I go there and it’s much cheaper than anywhere else! Can always guarantee the job is done great!

Mi
Review №11

Great Place! Great Mechanics. GREAT service. Affordable rates and prices. Great quality work. Highly recommend. Ask for Mike.

Ma
Review №12

Monty and his employees are great. I have purchased cars and had work done on my vehicles and have always been satisfied with the service

ca
Review №13

Hooked me up all kids of ways but forgot the antifreeze!! Would definitely go back tho... Good ppl there!!!

Ca
Review №14

Fast honest and friendly. Took car in at 930 am and it was done by 1:00! Thank you Monty and crew for a job well done

Jw
Review №15

They are unethical manipulated me into paying them for unauthorized storage fees after they offered financing that never went through. I will be filing a claim for funds lost and issuing a complaint through the state, I towed my car from them because they increased the price in the beginning and didnt have faith going forward that they would repair my vehicle for a fair price. Steer clear not worth it.

Sa
Review №16

One of the worst place that I had been there to fix the car! After they changed the struts suspension system which was the cost around 2000$, the alignment was not done which costed me to replace my new tires. I did the alignment in this place around three times and the car keep going to worst. then I went to a tires center and they did it in the right way. Also after fixing the radiator there, the A/C system got damaged, I went back to ask them to fix that, they did not make it for free and they charged me for that. If I keep listing the bad things, they wont end... THEY ONLY CARE ABOUT TAKING THE MONEY.

me
Review №17

Fast and affordable service. Make sure to be very clear with owner about whats being done.

Da
Review №18

Very nice people, good honest people.

Bl
Review №19

Very friendly & prompt service. Fair price on labor. From out of town & read great reviews. So glad i found this place. Would recommend for someone looking for honest repair shop

Te
Review №20

This is a good place to go and very reasonable

OL
Review №21

I have been getting my oil changed here for many years. They are efficient and always friendly. A pleasant young man named Moe changed the oil on my Focus today, 5/27/20.

De
Review №22

I have a 2008 jeep grand Cherokee and I was having problems with my transmission and instead of putting it on the scope in the first place I do fixed my hoses and told me it was fine now the transmission has to be replaced once its repaired this time Im not going back to them.

Ri
Review №23

Monty and the staff are excellent!!!!

Fa
Review №24

First they Charged me 220 to fixmy no start issue, then 2 starts later the car doesnt start again. Then he Wants me to pay for tow back in but I refuse as the car is doing what was supposed to be fixed. Then tried to charge me 245 for a new starter, I refuse and we get down to 150. Get my car back and it starts worse then ever... Every start I pray cranks all the way. I thought they were fair from previous small fixes but thats before they had me in a situation I couldnt get out of. Now I have to pay more to go somewhere else to actually get the problem fixed.

Ls
Review №25

Rude af people. Paid $1,100 to fix my car before i went out of town came back home tried to drive my car still hade the same problem took it back up to them and they told me they would not fix it because what broke was not what they hade fixed... I told them that they fix the wrong thing then and needed to make it right...they said no because i broke it when i was driving on it...... I said that was a lie because my car has been parked while i was out of town... They did not care they said it was my fault and was not going to fix it

He
Review №26

All-around good place to have your oil changed staff is friendly and theyre very efficient

Th
Review №27

Excellent customer service with A1 work, very knowledgeable regarding ANY vehicle and reasonable, show these guys some love you wont regret your decision.

Ca
Review №28

Excellent service friendly staff

An
Review №29

This is a good company they are straight to the point auto service very helpful with cash prices very nice to consumers I recommend this company as a good auto shop.

Di
Review №30

So I drive a VW CC 3.6 4motion executive Edition and my driver side. Of course my car has HID Xenon lights. I take it to the Volkswagen dealer and they tell me that its going to cost up to $700 to change the light because they have to take the front bumper off. I take here and Mike does it for $35. No removal of the bumper. 15 mins and out. Of course the light bulb itself is still kind of expensive, the price you pay to drive foreign cars.

Jo
Review №31

I often visit this shop, they do a great job and have a good staff. I would recommend to family and friends. Monty is very helpful.

Bl
Review №32

My husband and I have great experience with taking our vechiles here. Weve been coming here for a long time now and he knows we have two young kids so safety is highly important. Monty always takes good care of us. He fixed all of our vehicle issues at reasonable prices. Hes a good guy who looks out for his customers! You wont be disappointed

Ta
Review №33

I appreciate the good service@ Ford Wayne Auto service and I appreciate Monty working with me and being honest about what was needed for my car. Monty is a good person with a great personality and a wonderful sense of humor. I enjoy laughter and he makes me laugh and thats a good thing... Yes 5 stars for Ford Wayne Auto service and a Star for Monty.

Ja
Review №34

My experience here has been the best. Ive been coming here for 5 years and I can truly say they play no games when it comes to all repairs. The mechanics have a great sense of urgency and I will continue to come. Always ask for Monty, Mike, or Ray.

Ar
Review №35

Belt tensioner pulley for 2002 Chevy Malibu needing repair with less than one hour of shop closing on Sunday if at all possible due to Memorial Day holiday closures. Call was made, Mike said yes but hurry! Parts in hand and Mike had it done by closing. Very appreciative.

Ja
Review №36

Mike,Monte, and Ray are very understanding will work with their customers and give the best quality service that is highly need it in these hard times. Thanks guys!!!

wi
Review №37

Only lasted a few months spent more than a 1000 dollars would not return calls

Br
Review №38

Put a engine radiator fuel pump and nothing still runs right and it cost me $3,800 and I month weight.

Ja
Review №39

Did not flush my coolant system when I changed the radiator which caused my new 1 to crack still charged me labor to replace it again 5 months later. Then told me they repair my exhaust for $130 bucks an of course when I came to drop it off they tell me $250 be careful these guys only care about making money off you and not the quality or there work lasting

do
Review №40

First time in, Mike and Michael offered great service. Great reception. Second time in, Monty took care of the front desk paperwork. He was very offish and a little pushy. Started off friendly but flipped fast. I noticed he offered the person ahead of me in the line to pay after the work was done to his car but was demanding I pay every last cent at the time of drop off! It wasnt such a big repair done. Went from asking for coolant repair and ended up with a270 plus some bill, which ihadnt prepared to pay at drop off! He was very pushy and inconsiderate to customer needs. This is not a bad shop to visit but the reception I got from Monty would not have me go there again. Ask for a Mike or a Michael. & Good luck!

Ke
Review №41

Theyre always good to you here

Em
Review №42

The handsome gentelmen at this establishment were kind, respectful and so helpful. Derrick was extremely polite and professional. Ali was amazingly patient showing me how to change my spark plugs for future tune ups. I make a long drive for work and I know feel confident my truck will make it through the winter. I will be coming back for anymore future work.I highly recommend this place for anybody needing quick work. I couldnt be happier. Thank you fellas for all that you do.

Br
Review №43

Did a quick and complete service at a very fair price. Very happy. Thank-you.

Mi
Review №44

I had a car repaired there they did a good job and did not scalp me on the price

Ju
Review №45

Have been taking our vehicles here for many many years. Very thorough job and outstanding customer service!

Ry
Review №46

Quoted a price on front brakes,the price went up by 80$. Brakes were squeaking for weeks afterwards. Also asked them to recharge freon was told they would have to take the whole system apart, repairs would be around $300.00. instead I bought a $40 can of a.c.pro and recharged it myself.never going back again.

Le
Review №47

I simply wanted an oil change, and a tune up.He came out with a long, long list of repairs.I spent over 600$.. needless to say I really didnt want to spend that. And gave me a longer list of things that were needed supposedly..Now when I press the gas after a stop. The car jerks.Never ever did that before..I am absolutely never going back.I am going to file in small claims court.I refuse to let them touch my car again..

Ar
Review №48

I love this place!!! The only shop in my area Open 7 DAYS A WEEK!!! Friendly staff and reasonable pricing ! I always come here for my car repairs ! -Art

Ri
Review №49

Not satisfied, dont recommend. After spending almost 400$ on my breaks I still dont feel satisfied.

Sa
Review №50

Reasonable price for a college student such as myself and remarkable customer service. I love them! ❤️

Yv
Review №51

We came here to get our exhaust pipes replaced and welded and we got a piss-poor job the first time went back the next day to have them redo it completely and got a second replace and repair job equally as bad if not worse would not recommend this place for anything we asked for our money back or a discount on the service provided and they refused said the job was already done and there was nothing that they could do about it told them we were going to leave a review for them and they asked us not to. Heres pictures....

Al
Review №52

They always fix my vehicle at reasonable prices

Be
Review №53

The guys are always friendly and prices are really good

Ma
Review №54

Great service great price for the work an I took my truck in the first day they got it fixed an the next day ready for pick up. As friendly as can be to ..

Ch
Review №55

Monty is wonderful man, everybody was so courteous, and welcoming. He even bought me lunch!!! This repair shop is the best.around, got my car in and out in less than 3 hours!!! Ill never go anywhere else.

La
Review №56

This place does everything. From a flat tire to reconstructing an engine. And their prices are very reasonable.

Ma
Review №57

Very polite and pleasant. Job done in a timely manner definitely will go back.

Da
Review №58

They help all they can within reason

Ri
Review №59

Great job done next week getting tie rods done

Da
Review №60

Friendly service cheap prices good work on your Auto

Mi
Review №61

Mr. Adamson is the best mechanic their he was kind and caring had more experience than anybody I know. He should be manager instead of that other moron. I had a bad experience here before but now they have a new mechanic that I can put trust in. Thanks Michael!

Am
Review №62

Monty was the most unhelpful person to deal with here. Not friendly at all, he hung up on me 3 times. Very unprofessional.

Mi
Review №63

Got my car fixed here and I had such a great experience I will definitely be back!

PA
Review №64

Good service

Pa
Review №65

Very fast service

An
Review №66

I love it here, the services is fast and the prices are reasonable. Michael always does a great job with throttle body work too.😀

Aa
Review №67

My car was a wreck and now it’s as good as new!

Ha
Review №68

Monty is great and had my car fixed asap plus the prices are reasonable!

Ki
Review №69

Great place to get your car fixed fair prices

Da
Review №70

Awesome service and a fair price from people that know cars

Co
Review №71

Honesty. Reasonable pricing. MONTY IS A CHARACTER lOl a good one thou

Jo
Review №72

They did an awesome job with my vehicle

St
Review №73

Very poor decision on my part. Disrespectful and careless auto shop bc it was all about getting money and no pleasing the customer. Hopefully they really repaired my tie rods for $250 which I didn’t need at the time I’m sure. He told everyone this who walked in. I should’ve called a tow truck. I’m happy I kept my mouth shut praise my Creator. Make sure you tell them you only want an estimate and the cost before repair bc he refused to replace my parts when I asked and thought it was funny...said he can’t bc they were broke. I guess he means broken. SHOULD HAD SAID PUT THEM ON BROKE! Or as they were before taken off. Geeeesh... He laughed and said he was surprised I agreed to the $250 instead of $150 to do both sides of tie rods. Might as well!! And the Arab lol with another black female customer about this bull. His worker wondered why they pulled the parts off without having the parts delivered to avoid skipping over other customers...He lied about the parts being there also. I was a dumb joke and will never return to this place. This will never happen to me again. I hope who he praises return the deed upon him and he learns from it as I did. Long winded huh?...

Bo
Review №74

Great and affordable prices. Monty is very reasonable and easy to work with.

kh
Review №75

High way robbery I wouldnt recommend them. Never again go their.

Gr
Review №76

I was recommended by a family member that goes there all of the time. My fuel tank was rusting out and leaking and I needed new shocks. They needed my car over night and charged me over $900. Now I have a P0453 error indicating the fuel pressure gauge problem. Now I need to shell out another couple hundred to have that fixed when it wasnt a problem before taking it in.On top of that Michael said that I have I serious coolant leak but theres never any coolant in the ground and my reservoir was fine when I had the oil changed a month prior. No idea what he was talking about but they couldnt give specifics because they said to find out where the leak was coming from it would require a 5 to 6 hour job. Nope! Never going to happen. My garage floor is dry and my car engine is running cool. Ill be going elsewhere for a second opinion when I take it to get the pressure sensor fixed (that they broke.)

De
Review №77

I’m now a loyal customer!

Ke
Review №78

Great service ! Monty is awesome the deal was great and the service was fast . my truck sounds new and the air conditioning and heat work good now . I would definitely recommend to everyone .

La
Review №79

I had a great experience here at ford and Wayne! I will be back for sure!

Be
Review №80

I had a very positive experience at the shop. The management were very helpful and courteous.

Mu
Review №81

Let me just start off by saying there service is great.There prices are affordable.Manegmant is great.I highly recommend this place.

Am
Review №82

I brought my car in to Ford & Wayne Auto because I had an oil leak. The worst service Ive ever had! They did nothing right. They hit on me.They dont keep receipts. They dont call you back, they hang up on you, they keep your car past warranty and try to upsell you. They put on the wrong oil filter! Are you kidding me!? I had to take my car up there 3 times and they had it for months, I would call and nobody knew anything about my car either. Isnt this odd??? So Finally I went up there and got my car and told them off! My car wasnt fixed and my motor blew because of them. I wouldnt take my car there if I was you.

ke
Review №83

Had a great experience here! will be back for sure!

an
Review №84

A great auto place helps an works with you an reasonable 👍👍

Mi
Review №85

I went in for a Alternator change under warenty and they messed Up my cars timing belt costing me money I wouldnt give that place any recommendations! Then on another occasion I had needed my tires rotated and balanced Monty said $35 then when I brought it in they told me it was going to be $65 and that my car needed a special kind of balancing and I went off on everybody in that shop! Montey is a CROOK!!!! I would take the one star away but I couldn’t they’re not even worth one star!

Ty
Review №86

Very friendly and the cost is good.

Sy
Review №87

Fixed my car in the agreed amount of time and for less than the qouted price.. Highly recommended

As
Review №88

Great fast and reasonable prices makes u feel like family Thanks for all the love and laughs Monte #myonestopshop check them out

Ar
Review №89

Solid place, been there twice and they took care of me. Good work, good price, friendly service.

Sh
Review №90

I always have a good experience with them. I have spent a lot of money there though.

Ro
Review №91

I needed work done on my car so instead of going to my usual spot belle tire i stop at ford & wayne even though the price were high they were cheaper then the belle also i didnt have to pay double for a part and they also allow me to buy my own part to repair my vehicle but what expressed me most the found what was wrong with my car the first time i say this because belle tire replaced my inner tie when in fact my lower control arm was bad so the new tires that i brought from belle tire were destroyed

Ed
Review №92

This is a good company they are straight to the point auto service very helpful with cash prices very nice to consumers I recommend this company as a good auto shop.

St
Review №93

I had a good experience...low affordable prices!...great customer service! Ill go back for service.

dy
Review №94

They take good care u the best around 👌🏾

Mo
Review №95

10/10 would recommend!

Bi
Review №96

Fast service reasonable prices

Ev
Review №97

Very helpful and fast honest work and reasonable

Sa
Review №98

They helped me fixing my car

ke
Review №99

I had a great experience here !

ad
Review №100

Quick used tires and good price!

Information
100 Comments
3.9 Rating
  • Address:35404 Ford Rd #3114, Westland, MI 48185, United States
  • Phone:+1 734-326-5760
Categories
  • Auto repair shop
  • Brake shop
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–5PM
  • Sunday:9AM–3PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
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