Alberto & Beza, we’re terrific to work with. They are very knowledgeable and patient. A very enjoyable experience, 5 Stars👍
We are attend by Alberto and beza. Alberto is very attentive and experienced enough to assist us to get a prefect bed and bed frame. Beza is very helpful to help us taking care of our mischief son while Alberto help us in choosing what we need .thank them for the good service. Really grateful.
Beza and Alberto were wonderful! They helped us select a new mattress that feels so comfortable.
Alberto was friendly, helpful, and knowledgeable. He made the buying process pleasant and easy.
Alberto was fantastic. He was very helpful and very honest with his opinions.
Beza at Mattress Warehouse provided us with lovely service and was very friendly. She got us an amazing deal for the mattress we loved and shared helpful tips. Highly recommend!
Had a wonderful experience working with Alberto. He was able to answer all my questions and find the right mattress for me. Will definitely be back for future purchases.
Beza was amazing! She helped me find the best mattress!! Highly recommend this location if you are looking for mattress.
When you go Alberto, very nice and you will have a quick and comfortable experience. Can’t wait for my mattress to be delivered so I can get a good night sleep.
Great prices, quick service and very personalized. Alberto is so nice!
Excellent service. Very helpful and patiently answering all questions. Good discounts
This place is great for your mattress purchase. Alberto was very helpful in helping me find the right mattress for me. I highly recommend this location.
We got Tempur pedic. We haven’t tried the bed yet but the customer service was awesome. Beza was amazing, she took the time to show us around all the options and got us a great deal. I would definitely recommend this place in Friendship Heights.
Veza was very knowledgeable and super helpful as we worked to choose just the right mattress for my mother. We chose a firm Serta. It was a very good experience.
Very nice customer care! It was a pleasure to buy my tempur pedic mattress and box spring with the help of Beza
Beza and Alberto are really awesome! They are so knowledgeable, and very thorough in their assistance. Beza was very patient and helpful. Both are very wonderful professionals.
Alberto is the best kind of mattress salesman! He will answer any questions you have, but give you time and space to try out the beds - he doesnt hover! We ended up trading out our first set of mattresses for an upgrade. The whole process was great with Alberto! I recommend asking for him!
Beza was absolutely amazing! So knowledgeable and helpful helping my client find the best mattress!
Beza was so great to work with. She was very knowledgeable about mattresses and helped us pick a great option for our son. Highly recommend!
I just purchased a mattress. The sales agent was very nice and gave us a great price. I’m looking forward to sleep on my new mattress.
Great service at this location. Very patient and all my questions were answered. Very satisfied with my mattress purchased.
We just bought a Kingsdown mattress and were helped by an amazing salesperson Beza, it was the best mattress buying experience I have had. The whole process was customer focused, her knowledge and approaches the buying process was outstanding!Would highly recommend both Beza and warehouse for mattress buying needs.
Very exceptional job, Ms. Baza was very very nice and really worked with us to find the best mattress possible. She did good work and definitely deserves a five star rating.
We were assured by Baiza. She was so helpful and kind to us. Excellent costumer service!
Great experience working with Alberto! He helped us find a great mattress for our guest bedroom.
Beza most helpful. Understood what I wanted and was Efficient listening to my needs and quickly found what I wanted. a serta hybrid.
Amazing place, great prices. Attention was great specially Alberto, very patient and speaks English and perfect Spanish
Beza did a great job helping me find a mattress for my sons bed and processing my order quickly was in and out very friendly very efficient
Great service today from Alberto. Private appointment and quick service with two young kids in tow.
Beza is absolutely wonderful! We had no intention of buying a Temperpedic today and we left with one. She knows a great deal about the many mattresses in the store.
On time, polite, quick, hauled away old mattress & helped install mattress cover on new mattress
Beza was extremely helpful, friendly and professional. We highly recommend her and this location.
I had a wonderful experience here and the customer service is amazing! Thank you very much!
Beza helped me find a great mattress! She is very friendly and provided a great service.
Beza and alberto is the best excellent and out standing professional i love them both
Great service! Beza was great at helping us getting the right mattress
I was very impress with the sales consultant, Alberto. He was knowledgeable, pleasant and very professional . I will be coming back for future purchases and recommending this location to all my friends.
Beza, is a good sale representative. Very friendly and Knowledgeable for the products.
With Alberto we had an amazing experience, and we finally choose the best option with a great deal!!
Alberto was nice enough while we shopped for the mattress in store. Delivery from “CTS” was terrible. They made me carry my own pillows and encasements from the truck into my apartment. Only one person tried to carry my king mattress into the building. It was dragged and the plastic was ripped. Also all the five star reviews on here are “paid” for with free items.
Very helpful and well informed. Thanks.
Wonderful service. 10/10 would recommend!
We had a very positive experience at this store. Beza helped us pick a mattress that matched our needs.
Beza was the best! She was great with an exchange and purchase.
Beza and alberto are very nice
Beza and Alberto were very nice to work with.
Amazing service! Beza was very helpful.
Awesome place. Great service
Great mattress and a great sales assistant, Alberto.
Beza was great! Got some new pillows!
Great experience buying 3 mattresses there. Enjoyed working with Alberto.
Happy with there good customer service!!
Excellent experience, Beza was attentive and efficient!
Alberto was very helpful in helping me choose the perfect pillow top mattress and even alerted me to a great deal. He even arranged for my mattress to arrive on a holiday which helped me out a lot.
Alberto was excellent and very helpful.
Alberto was extremely helpful! Not only did he help me find my mattress but he was so knowledgeable of all the options. The store respected the COVID guidelines.
Alberto provided excellent service!
Had a great experience purchasing a bed along with two sets of split box springs. Sean was very helpful in assisting us finding what we wanted within our budget. And they were able to offer delivery in two days for free, which is great when you need a bed relatively quickly.
We received excellent service from Beza
I just had a great purchase experience at the Friendship Heights location. Ella was extremely helpful and professional in matching me with the right mattress. She was a pleasure to deal with. A few days later, voila, the delivery team arrived right on time and barely took 5 minutes to deliver and install, while also removing the old mattress as agreed. Im now sleeping like a baby again! Many thanks.
What an amazing service! The delivery was very professional and FAST! We had our beautiful new bed set up and ready to go within minutes. Great deal on a quality mattress
Beza and Alberto were great!
Great costumer service 👏 👌
Beza was lovely to work with!
Joe and Winston were amazing and very helpful! Despite COVID being all consuming, they made life feel very normal and it was SO CLEAN. While we were there, things were constantly being cleaned and they put a disposable sheet on every bed we laid on. Would most definitely purchase from here and visit again.
Excellent sales managers (Mr Shaun and Mr Alberto) and very helpful in advising which mattresses I should choose. Also a very safe environment as well.
Alberto was great - patient and helpful!
Alberto delivered first class customer service! There wasnt a problem he couldnt solve! 5 stars!
Excellent and patient service!
Sean was great! The store was clean, got fabric to test the mattress. Liked bedmatch diagnostics - boys loved their birthday present.
Joe was attentive and helped me to find the perfect mattress to fit my needs. I went to two other stores to compare prices and products but ultimately decided on buying my mattress from him. He was willing to work with me to get the mattress I wanted.
Great mattress at a great price! And a great salesman!
I just moved to Maryland and called this place to get a mattress. Ella was extremely helpful on the phone and when I got there she took me through all the options available so I can get the best mattress. Very welcoming atmosphere as well. I found a great deal; she helped me through everything answering all my questions and was very understanding of my situation. This is the best treatment I ever had. I highly recommend this place to anyone who wants to get a mattress. They’re excellent!
Joe B helped me pick out the right mattress to suit my needs. He was very knowledgeable about the different options and the specifications of each product. Thanks Joe!
We purchased a mattress a few years ago and returned it for a defect. Ella was fantastic in encouraging us to pursue the exchange and was then super helpful in assisting us pick out a new bed. She couldnt have been lovelier or more helpful. Joe was also great with some follow-up details around delivery. Delivery service, which is separate from MW, was accessible, available, and the delivery men were great. The whole experience was excellent.I definitely recommend!
Salim is a very good salesman he gave me a amazing deal.
I was initially under the assumption that their products will be very expensive because of proximity to several high-end stores. I was pleasantly surprised at how affordable their prices were.It gets better, an incredibly pleasant gentleman called Joe, received me at the door, proceeded to find the best mattress for me by using this state of the art technology which checks your pressure points while you lay on a mattress as you would normally do in your house. With the results, he is able to recommend the best mattress for you.I left feeling really satisfied and happy. Everyone at Mattress Warehouse is extremely pleasant. Joe and Ella will help you find the best mattress that works for your back and budget.I will definitely recommend them over and over again!!
Huge shout out to Joe and Ella at mattress warehouse friendship heaights! I was just doing a window shopping and came by the store thinking to change my old mattress as I moved into a new condo unit. Both offered me the best deal as a teacher without sacrificing the quality and brand. Thank you so much
I was provided with exceptional customer service from Ella and Joe on Memorial Day Weekend. They partnered together to identify my needs and match my preferences and price point. I highly recommend stopping by if you are in need of a mattress. They did not pressure me to purchase and truly listened to my needs. Very satisfied with the quality customer service I received from Ella and Joe and looking forward to my mattress delivery next week.
My wife and I had a wonderful experience thanks to Ella. She was very attentive and extremely helpful with our selection. Not only did she assist us with our mattress selection but also helped us picked out pillows too. She also helped us find a better mattress at a better price.
Ella (the store manager) was great and helped us find a mattress that worked well for us and was within our budget! She was very honest about each mattress we tried which made us feel super comfortable with the purchase we made. She even helped us out with some discounts!!
Sean was really helpful--helped us make a great selection--and the store was clean and pleasant.
Joe gave us lots of time to explore mattress options and financing. He was super friendly, knowledgeable, and did not pressure us. We hope to come back for another purchase in 2020. :) Thumbs up too Mattress Warehouse Friendship Heights, DC
Excellent service! Ella was very helpful in getting me the best mattress for me. She was very knowledgeable about what went into each mattress and what would work best with my sleep preferences. She also gave me a fantastic deal on my new bed. Highly recommended!
Ella at the Mattress Warehouse in Friendship Heights was incredibly helpful—we found the perfect mattress for my new apartment in just 15 minutes. The back support is excellent, and Ella showed us the best models for my back shape and type. We found a great deal on our mattress at a much lower price than we were expecting. Talk to Ella!
The salespeople ( Joe and Ella ) were very knowledgeable and friendly. They helped us pick out a mattress that was not only the right fit for us but was also SUPER affordable. Definitely a great place to check out for quality reasonably priced mattresses.
Brenda was super patient with us. We spent the afternoon trying out different beds. She was great at recommending different options taking into account our quirks and concerns. Also, she even matched the price we found online. Definitely recommend.
Ella was phenomenal. Great knowledge of the mattresses and extremely friendly. Made my experience one of a kind. Highly recommend getting your mattress in friendship heights, and if you do ask for Ella!
If I could give no stars I would. I had just purchased my new home and was super excited about shopping for my bedroom furniture. Anyway I will get right to it. I purchased the king size mattress the end of December of 2017 the house was not move in ready so we had some things to do before we moved in.We moved in a 3 to for months later. The first night sleeping on the bed it felt like it was sinking in Im not that big and the mattress is brand-new so why is this happening, I said let me give it a few days and still no change, at that point I called the store and spoke with a lady named Ella she was very nice but let me know it was past the time and I needed to file a claim so I did. I never received an email that confirmed my claim. So fast forward I was taking care of my sick grandmother who lived in a different state so I really didnt have the time to deal with the bed situation. Now that Im back home and its even worst I called the store numerous times each time I spoke to a guy name Joe he kept saying he would call me back and he did 1 time to give me a number that he said I should call. I called that number at leas 50 times no ever picked up or returned my call that is when the mail box wasnt full. The last conversation we had was almost a month ago and he was VERY rude I told him I wanted to speak with the manger he said Im the manger I said its no way you are the GM when you dont know how to speak, treat and or handle this situation. I asked him if his back hurts when he gos to bed at night and did he have to see a chiropractor due to his bed seeming to be a refurbished one. He let me know that he had purchased a very expensive bed from there and that he sleeps like a baby. That was the last straw for me. I cant believe no was has called me back nor have I heard for the claim company. I just want a bed that all in all is not refurbished as the one I have seems to be.
Xavier and Brenda are top-notch professionals of integrity and service whom genuinely care about the customer - if you are looking to purchase a new bed or mattress, for real, look no further. My wife and I had already been to other stores and encountered pushy salespeople whom kept changing their story. We came to Mattress Warehouse at Friendship heights, and Xavier immediately made us feel relaxed as he asked us what we were looking for, and genuinely made it a priority to get us the best fit for us. He answered all our questions, and encourage us to take our time and try different products to make sure we got what we were looking for. I was very impressed by Xavier’s knowledge of all the materials and products. We bought a mattress in complete confidence, and Brenda followed-up with us to make sure we were happy with our product. Thanks to both of them for a genuinely positive buying experience!
Great experience at Mattress Warehouse today! Ella and Salim were incredibly helpful and highly recommend shopping here if you’re looking for a new mattress.
Ella was a great help in selecting a new mattress. I had been dreading going shopping for one, but the process was easy and quick. She helped me narrow it down to just a few choices, and was patient as I tried some options multiple times, and helped me stick to my budget.
My salesperson, Ella, was friendly and knowledgeable. I tried out mattresses from $250 to $2500 and she could answer any question I had but I never felt like she was pushing me to the higher prices. Nobody rushed me while I went back and forth to different ones, taking my time laying on them. And after all that, I bought the one shed shown me first anyway.Its kind of annoying that theyre set up so you have to dig to find any of the prices before youve tried everything, but in the end, I got a higher quality mattress for a lower price than Id seen at other places, and when I looked it up, it was less than I would have paid for the same thing online.
Ella was great! She stayed within our budget and gave us time to consider our options without being overbearing. She was very knowledgeable on all products and offered us a discount on the bed frame!
Joe Berkowitz was incredibly helpful assisting me in a problem with a mattress that I purchased at another location. He was informative, supportive and wonderfully patient. This is truly Customer Service!
Ella was amazing! She gave me a great deal and free delivery. She was so nice and answered all of my questions! Can’t wait for my new mattress!!
Ella was so helpful. She was honest and caring; she listened to my specific needs and budget and helped me to make a great choice. Because of her I will definitely come back to Mattress Warehouse Friendship Heights!
My experience with Brenda Haynes was the absolute best Ive ever had with purchasing a mattress! She inquired as to what sort of bed I was after, what my sleeping situation was with regard to a partner, took into account sleep problems and my work schedule and steered me towards the best possible product. In addition, she was very reasonable with helping out on pricing and bundling, and Brenda bent over backwards to help me with getting top quality mattress covers. She even went so far as to hold the mattress covers for me for 6 months when they failed to come in on time and then I was unable to pick them up because of work and general laziness. Mattress Warehouse of Friendship Heights is the best, and Brenda is the proof! I cannot recommend this shop more highly! Thanks, Brenda!