Best price of the many places I called. Great staff! Explained everything to my son, who was using his money to repair his phone. Said parts would take 2 days, called next day told me to come in. Had the job completed in less than an hour. OVER PERFORMED all the way! As me and family break more phones, we will return! π
Was having an issue with my charger port and took it in and they cleaned it out and it worked instantly...very great customer service!
I went by iPhone Repair today to see if they could fix the cracked screen on my daughterβs iPhone. Joel replaced the screen within an hour and was very helpful and professional.The service even came with a warranty Iphone Repair has always delivered whenever Iβve needed them.
Real professionals and very honest.Will go there in a heart beat. Way better than uBuyIfixIt.
We had several tablets over the years broken for various reasons. James and Joel listened and helped us determine which ones were beyond repair and quickly repaired the ones that needed to be fixed...at a very reasonable price.Their level of politeness, professionalism, and attention to detail helped to eliminate the stress of a damaged device.I highly recommend them, and encourage anyone who is local and in the #autism community to use their services.
This is the best repair shop in Virginia Beach hands down! I was on vacation when I broke my screen and I thought my trip was ruined. When I arrived at the store, I was quite upset and I gave the store employee a hard time, he was super patient and assured me it was an easy repair. I got my my phone repaired the same day, just like new. Vacation saved! π
I have had many phones and tablets repaired here and itβs excellent, quality service every time. The price is very reasonable and the people working in the shop are so kind and considerate. I have never had what would even come close to a bad experience here. Thank you so much for being here for all of us who are a little clumsy!
My phones headset speaker was crackling and distorted, I assumed it was a blown speaker. Called these guys and they gave me detailed instructions on how to clean the ear piece out, quoted me what it would cost to repair if it didnβt work, but it worked! No pressure to come in or buy anything, very professional, thank you!
Very friendly, cleaned my charging port out quickly and free of charge
Fixed iPhone screen overnight. Not overpriced.
Fair prices, quick turnaround time, and friendly staff. They could have easily hit me with another $60 charge, but they said the fix was so easy that they didnβt charge me for it. Iβve taken multiple company phones there for repair and will continue doing so!
I should get a frequent flyer card as this is probably my 6th time here in the past couple years (Iβm clumsy with my iPad products) and Iβve had nothing but stellar service every time. Gave me a 24-hour turnaround time on my iPad screen repair but then got a surprise call that it was ready after two hours. Recommend to everyone!
Sold me 2 iPhone cases that didnβt fit well at all and wouldnβt let me return them the next days. Beware of what you purchase from the jokers!!!
THESE GUYS ARE BEYOND GENUINE!!I would like to start by saying I cracked my iPhone X screen first thing in the morning I called when they open and they told me to come on up and they would take care me in a Jiff. The staff was very very knowledgeable and explain everything I wanted to know in extreme detail.Long story short they fixed my screen that was completely shattered on my iPhone X and it works perfectly. Price is comparable/ reasonable to Apple only difference is you donβt have to wait two weeks from Apple for an appointment or stand around for three hours while they are repair.Update: 10/30/18Had a minor issue with the function of my iPhone X I took it back they fixd it with no questions asked and said they were here to help in anyway they can these guys are awesome. !!!THANKS !!
When I was having issues with my iPhone, and researched places nearby, iPhone Repairs on Birdneck Road was the first place displayed with excellent reviews. When I called, I spoke with the owner James; he said no problemand to bring my cell right in.James could not have been a more stellar professional; he is very organized, tenacious, and absolutely caring in answering my questions and offered my suggestions in taking care of my iPhone, as well.When I left my cell for a new battery and had the port replaced, he told me it would be ready in ninety minutes. I arrived just a few minutes prior, and James told me I was all set!Iβve referred my son and two friends to James already and all related that heβs the best. The repairs were rectified and all of our iPhones arefunctioning like new. We wouldnβt go anyplace else!Dr. and Mrs. S. Stephens
AMAZING! I will never trust anyone else with the repair of a phone again! This guy not only fixed a problem caused by another cell phone repair shop, but he did it in record time. Incidentally, when I arrived at the shop to pick it up, another maskless and shirtless customer was screaming at the owner because he didnt have the $62 required to pick it up. This man never lost his cool and remained professional the entire me, despite the fact that the customer was threatening to fight him. The phone looks amazing and works perfectly. He deserves all the business!!!
Awesome guy in there, helped me out today on a software issue!
I highly recommend this place. I broke my iPhone X screen. The next day I used my insurance to order a whole new phone it was $300. I looked this place up went to it and I was in and out in about 45 minutes. Joel was super fast and highly professional. My screen replacement was $109 plus tax with tax it was $115. Needless to say I canceled my order on my insurance. Iβm exceptionally satisfied
IPad glass replacement was well done with fast 1 day turn around. Very satisfied customer
Went in and James handled my phone with absolute care and precision within an hour it looked brand new thank you !
James was exceptional! He went above & beyond to help me try and get a gifted phone unlocked and repaired. Remarkable customer service and kindness Thank you!
The people that I phone repair VB were fantastic. They were prompt and efficient with their service. They did an excellent job with the repair the phone looks brand new and they were very reasonable in their price with all the other places we searched. Highly recommend them for all your iPhone repairs
Incredibly helpful. Needed a replacement for a cracked rear housing on an iPhone (why do they still make these things out of glass?!). Repair was quick and looked great, but ran into trouble with the camera operation in the weeks following the swap. After some troubleshooting by me and them, the team took it back in and replaced the housing with another unit. I appreciated the extra effort and care. Highly recommend.
Joel What is the most knowledgeable expert I have ever dealt with with iPhones very fair pricing and excellent customer service will return and I suggest you take your business here other than elsewhere he will legitimately help you instead of price gouging and up charging you. All around top-notch service
Fast and professional, they fixed the screen on my Samsung S8 would recommend them.
I took my daughters phone to get repaired here after walking out of another place that looked very sketchy and wanted a lot of money for the repair. Not only is this place very professional and trust worthy. The owner showed us that the charging port didnt need to be replaced she just had something blocking it. He pulled out what was stuck in the port and didnt charge us for it which the other place was going to. I highly recommend going here and nowhere else.
The quality of the products used here is questionable. The new screen I received completely changed the color of all my photos (peopleβs skin tone was red) and all my buttons and swiping was messed up. I called the store to ask about it and they couldnβt really help me except to tell me that I should change it settings. Which I did and it did not help.But then I had another repair technician (from a different store) open my phone to replace my screen again, they found a loose screw in there and once I got my new a screen put in by the second store, the color was back to normal. so there was something definitely wrong with the new screen I received here. I also had a new battery put in by iPhone repair and the battery was no different from my messed up one. It would die by early afternoon and when I called to complain, all they said was that it was due to the apple software update and that it happens to everyone. So two screens later, I finally got a new phone through my Verizon insurance and the battery is perfectly fine. So again, the battery I received here was definitely poor quality along with poor service.
Great experience. Clean and friendly store. My phone charge port was clogged with lint and they said no charge. I gave them a little something for their trouble anyway (which we all should do) and left a happy customer. Thanks!
We were on our way to VA Beach from upstate and I left my (brand new) phone on top of the car at a gas station. After driving off it fell into the road and was shattered, we called this shop and dropped my phone off on the way to the hotel for check in. It was ready and totally back to normal within an hour. Very happy and great customer service. Thanks again!
Joel is quite a nice guy
Nice staff. fast repair. good price. they kept it real as far as what i needed. i went to the apple store first and they said it would be 1000 (aka buy a new MacBook) without even looking at my laptop. will save my time and come here first next time!
Honest guys and reasonable prices. Went in requested new screen and home button because neither were working/cracked (two separate fees) and after they opened up my phone and cleaned it home button worked again. They could have just charged me for the new button anyway because i did request it. Good people
Ive had multiple devices repaired here over the last few years. You might find a slightly cheaper game in town, but these guys are definitely the best. They are professional, always have my items ready ahead of time and I feel they provide very honest advice when it comes to the cost of the repair vs. value of the product. Highly recommend!!
Quick and reasonably priced. Phone was done in an hour. Employee was cool guy, really kind.
My second time using their service and as the first time the service was quick and efficient!The price for replacing the screen was cheap then most places I know and the service of the technicians was great!I came in and out in 20 minutes with a new screen!Thank you for great service and keep up the good work
I brought my iPad mini here after the screen was completely destroyed by either my five-year-old or my overzealous black lab. The verdict is still out on who the real culprit was. πWhile I knew the screen could be replaced, I never thought it would be the same as it was when new. I have heard stories about people getting screens replaced, only to have dust trapped under the glass or a touchscreen that isnβt βquite as responsiveβ as it used to be.My replacement screen was perfectly fitted and functions just like when it was brand new. These guys are masters at their craft. They use top quality replacement parts and really know what they are doing. As if all of this wasnβt amazing enough, my repair was completed in less than 24 hours.Whether youβre local or just here on vacation, Iβd trust these guys with your phone or tablet. They do great work, and Iβll definitely be back the next time (not if, but when) one of my devices gets broken.
This place is amazing. Its super affordable and fast. I dropped my phone off and went to Walmart and when I came back my phone (IPhone 6) was all ready to go. The staff is super friendly and funny. My whole experience was great from start to finish. I would recommend them to everyone.
I had my iPhone 6s+ screen replaced here yesterday. I was helped by a young man when dropping my phone off, and a young woman when picking my phone up. Both of them were as pleasant and professional as could be. :) My iPhone was in tip top shape and back in my hands in an hour. I could not have imagined a better experience, thank you so very much!
These guys are phenomenal!! From crashed laptops to cracked IPhone/IPad screens, they have fixed everything my family has thrown at them. ALWAYS friendly and helpful, they offer great service at a reasonable price. On one occasion instead of pushing a repair that would have been costly they recommended I not waste the money and replace the computer. My cost for their diagnostics/recommendation? ZERO!
I would recommend this shop even for Android holders esp Galaxy phones. Very fast service and friendly staff... We went there last July and I broke my LCD screen, went to this shop eventhough they are mainly for iphones and asked if they can fix my screen, they said yes and I just have to wait 1 day since they will order the parts and end of story, I got my phone back on time and its working perfectly fine. Thanks a lot!
Two words: AMAZINGLY FAST.This little repair store next to the animal hospital is worth going to if youre impatient like me. I came here at 12:30 and left around 12:50! The front screen of my iPhone 5 had cracks & some missing glass. I walked into friendly service and was taken care of right away. The guy working there told me 45 minutes, but finished in 20 minutes. Not only was the front screen of my phone good as new(maybe even better than the original), he put on a new screen protector(no charge)Their website says front screen repair for the iPhone 5 to be $85, plus tax he rang me up for $90. I told him I printed their $10 off coupon and before I could get it from my wallet he told me to hang onto it for future use. Including the discount, I paid $80. :-)Their prices beat any other repair places and are true to their word about taking less than an hour to fix your phone.+ Im thinking of coming back if I upgrade to change the color of my phone. You can also buy cases & screen protectors here.
I dont write many reviews but I could not pass up this opportunity - Fantastic customer service - offered advice and delivered my repaired iPhone in one hour as promised and fairly priced! I would STRONGLY recommend this business to anyone that needs their device repaired in a timely manner at a fair market price. I read the previous reviews on a number of local repair shops - the review at iPhone Repair VB are spot on.
Very pleased with the service, cost, and professionalism of these guys. I Brought a broken phone with me on vacation to get fixed. These guys were awesome. First: I needed a new charging port for my iPhone SE, the guy at the counter looked at it, picked at the port with a tool and viola...it worked with no repair or cost needed. Second: I dropped off a old iPhone 5C (our spare family phone) for a screen and charging port repair. They finished in 45 mins for about $80.
Had an iPhone 6S that the only problem was a very, very short battery life. This place replaced the battery and it fees new again! I waited so long because I didnβt want to have to go for a few days without my phone due to using it for my morning alarm clock. I waited until I had a day off the next day because I thought the process would take a few days. I dropped it off and it only took 2 hours! So happy with their service and it was only like 40 bucks. What a steal
Awesome price (best in Tidewater area), excellent customer service, fast, and always willing to answer any of your questions! You will save yourself a lot of $$$ and you dont even have to schedule your visit two weeks prior (like you do with Apple!). Im a Mac fan and this is my go-go place for repairs to all of my devices.
Very professional, efficient, and expeditious. From the minute you walk in the door it felt like a quality operation. Phone was repaired in under an hour, and the price was competitive with every other place we called.
Got it fixed within 30 minutes and it works! So happy I didnβt lose the pictures and videos since my phone was completely shattered. Itβs like it never happened. Thanks, Eric!!!
Had my cracked iPhone 7 screen replaced. Took about an hr, and they did a phenomenal job! Will highly recommend / enthusiastically return to them in the future.
Charging port just needed a cleanout, took maybe 2 minutes and no cost to me... honest and professional, definitely worth the stop.
I went here a few weeks ago and I was shocked at he results of my phone. My screen was severly cracked and the top right of the screen would not work whatsoever. I came here expecting ridicuously high prices and slow service. But mine was quick and easy, and a decent price! Im so happy with the way my phone turned out, I HIGHLY recommend to anyone whos on a budget and needs a new screen (or anything else on their devices fixed) immediately. Thank you SO much!
Matt M definitely knew what he was doing. I know how cheap iPhone parts are and I was still shocked at how cheap he told me the fix would cost.definitely recommend this place if youre anywhere in VB.
The service was quick and very professional. My phone (iPhone 4s) was shattered on the back and had a bad charging port, it now looks and charges like brand new! The prices were great. I would highly recommend this store for phone repair!
Fast service and best prices in the area. Highly recommended very professional.
Seriously the best. Have used these guys three times. Coworkers and friends have used them. Always great results.
Thank you so much for check and repair my phone.
Extremely friendly service and incredibly fast. My Iphone 4s would not charge within minutes the employee brought my phone back to life by replacing the battery. When I asked him how much it would cost he said Merry Christmas. Incredible small business. I will return for all future problems.
Within minutes of my slamming the phone in the door of the car, while on duty as a chaplain,VBPD, they took the shattered and mangled phone and gave it new life! I was horrified at the thought of going to my phone service carrier or to the βmallβ....This could have taken days- Which was not an option as I was on duty I needed the phone,$$$ and a few choice words that I am not allowed to say anymore. I cannot speak more highly of them in their customer service πexpertise πand reasonable pricingβοΈβοΈβοΈ
I stopped here on the way home from work to have my iPhone screen relaminated. These guys are so professional and fast. This is a terrific shop and I recommend it for anyone who needs any iPhone work done. Thank you very much Mr. Nord.
We were on vacation and my wifes iPhone screen shattered. Took the phone here and the service was great. Very friendly and a fast turnaround time. Its a very quick drive from the VA Beach Boardwalk if you are there and in the same situation as we were. Open on Sundays too!
I had my iphone screen repaired by these guys and they did an awesome job. The service was very quick and they were very professional. The price was right and the service was awesome. Hopefully I will not have to get my screen repaired again, but if I do I will be a return customer!
I went there on Dec 11 2018 to get my iphone repaired. I thought I needed a new charge port. The guy looked in it, saw a bunch of schmeg, cleaned it out on the spot, tested it, and said Youre good to go.I offered to pay him but he wouldnt take anything. I am very impressed.If I ever do need a repair, this is the place Ill go.
James and his crew are the best. No one in Hampton Roads can match these guys on Quality and Speed.
LOVE. THIS. PLACE. My Iphone fell out of my purse and the front of the phone separated from the back of the phone. Before I could even describe the situation the man had the phone FIXED! He definitely knows what he is doing. I would and will be 100% recommending this location to friends and strangers!
Got a quote over the phone to replace my cracked iPhone 6 Plus screen. They quoted me $110, plus a 10% new customer discount. They said it was 20 minute fix. I said I would be in on Saturday. When I went in today, they were writing up a receipt for $150 plus tax. I questioned the charge & was told this was always their price & I may have called the other shop on Mediterranean. I know who I called, Im not dumb. I guess they figured Id just be like ok. Wrong. You have wasted my time. This is a very wrong tactic. I will never come there again .
I went into iPhone Repair VB to have my iPhone 6S+s glass replaced. The Associate inspected my phone, and discovered it was just the protective screen that was cracked. They offered two replacements; the $10 generic, and the $25 name brand. I went with the $10 variety. I also purchased a replacement Otter Box; my original Otter Box was getting all torn up. The Otter Box was cheaper than buying it from Verizon. I was extremely happy with this visit, and I highly recommend iPhone Repair VB if you need your phone serviced.
I brought in my galaxy s4 to get the charger port fixed and I am somewhat skeptical about this company especially after getting an estimate of ~40USD and not getting a fix/retrieval date. (sent from family members phone) (Edit: Phone was fixed by Saturday, brought in July 4th. Faster than I expected! Thanks!)
Man this place gave me no heads up on possibly losing my Touch ID feature on my iPad during screen replacement . They called me left me a message and when I didnβt get a chance to return his phone call to give me a heads up that the Touch ID couldnβt be saved he went ahead with repairs . Which when I picked it up they didnβt mention . I checked the message later and realized that he left me a message to approve to go ahead with repairs explaining that the Touch ID would be lost. When I didnβt get back to him in a timely manor he proceeded without approval. Which I would not approve. The person I was repairing this iPad for did not approve of the lost Touch ID feature now Iβm stuck with a iPad without touch less ID feature now I am going to have to purchase a new iPad to make this particular individual .
These Guys are awesome! I took my computer in about a month ago and they told me what was wrong. since it was a simple silly fix, they didnt charge me! You can tell they really care about their customers and are an honest business. I will deffinently be coming back with any of my future computer and cell phone needs!
I drive 2.5 hours to get devices fixed. After I found them while traveling through VABeach, I wonβt use anyone else. I even mail devices if not in the area.Highly recommended.
Super fast performers. They fix Samsung Galaxy phones too. Took my Note 3 to get the mic fixed. Within 30 min they cleaned the mic out. All was fixed. And didnt charge a dime. Super business. Will use them again. Superb!
I took my phone in when it died. They did everything to get it going again. Fast friendly service. I highly recommend this company to anyone with cell phone problems. Had my phone back the same day.
Took 45 minutes for a brand new screen. Works better than the original. Great work!
Go to Apple. Had the screen replaced twice and still had zero sensitivity. Now the screen cracked in an otter box with a small drop. For $50 more I would have saved time and had longevity.
The screen on my iPhone 5 cracked about a week before my new iPhone 6 Plus arrived. (I had already set up the $200 rebate that was being offered for trading in my phone in good condition.) I called several places (and drove to several other places) and was not thrilled with the prices or the attitudes of the associates at the other stores/kiosks. When I called iPhone Repair VB, they were very personable and that I could bring the phone in and it would be ready in an hour. True to their word, we dropped off the phone and picked it up an hour later...good as new. (Dont forget to print the coupon on their website for $10 off!) Highly recommended!
Just had my wife and Is Samsung Galaxy S6 backs replaced. They had the best price in the area. They did a stellar job on the repair and the service was really friendly. Hopefully wont break anything soon, but will be back when I do.
Update: 11/27/17 James couldnβt fix the problem because I already got a replacement phone but her refunded my purchase saying he wants 100% satisfaction. I have to give him a 5.I brought in my iPhone w a cracked screen. The next day, my phone battery wouldnβt keep charged. When I called they said the screen had nothing to do with the battery, but I had no problems prior to the repair. and now, less than 60 days later, my glass screen popped out! I have to get a new phone. Can never recommend their service to anyone. Learned a lesson!
This place was a life saver, I work from my iPhone and these gents had me back up and running in a couple of hours very professional and knowledgeable... Thank you iPhone Repair VB!!
Took my daughters Ipad mini here to get the screen replaced picked it up next day $89 plus tax. The screen was brand new! Will definitely use again if needed.
Great customer service. Fixed my iPhone 6 Plus cracked screen for $130. Would highly recommend.
Super fast, affordable service. I wonβt take my phones and iPads anywhere else.
Quick, affordable, and friendly! They had my iphone looking brand new in about an hour. Great service
Good work. Good people. Only 45 minutes to fix my iPhone 6 screen. Highly recommended.
Very knowledgeable staff. I almost want to break another device to go see them.
I cant believe how well my iPad Air 2 came out. I had a bad crack in the screen and the body was a little bent. When they repaired it for about $150+ tax, they called me back within 2hrs (was expecting 5hrs or so). Picked it up and it felt like it was brand new! The home button was flush like it was never broken. Great place and very friendly staff.
Could not have been better. Reasonable price...exceptional service.
I Had an iPad mini and Lg G5 repaired here. Repairs were quick and affordable. Will bring my mobile devices again if in need of repair,
My iPhone got wet and stopped working. Thought about the iphone store, but the wait is always looooong. So I tried these guys. I was plesently surprised that I was able to walk in and talk to someone without waiting. Matt took my phone and opened it back in their shop. He brought it back out and showed me where the water got to. Said that he would trouble shoot it to see if it was repairable. I left and he called in about an hour. The phone is terminal, but he at least got it working enough to get my data off of it and use the functions that were working. Then, since he didnt do any repairs ...no charge. Wow. Dont see that kind of service often. I found a new place for phone repairs. If you have a phone problem, go there. You can trust them.
Great service got me out very quick and the phone looks great really recommend it to anyone
Friendly and knowledgeable, excellent and fast service. They have the parts and knowledge needed to get your iphone back to perfect condition.
Great customer service and awesome repair service definitely will use them again if I need them!
Great experience! Very professional. Lowest price in town and top notch customer service . Took my shattered iPhone from broken to like new! If it breaks again im definitely coming back.
From out of town, stopped as iPhone would not charge. Cleaned phone for free. Could have told me something else was wrong and charged me...very honest
I have never cracked a screen on any of my devices before ever so upon cracking my screen on my new iphone 8plus I completely freaked out and did not know what to do. This place had amazing reviews and ratings so I decided to give them a try on fixing my screen and OMGOSH i am glad I did! No appt needed like Apple and way cheaper than what Apple quoted me on! I waited lil over 30 mins for them to fix my screen so i got my device the same day as opposed to Apple who quoted days i would get it back. With my line of work having no phone is not an option. They even put on a new glass screen protector for me and recommended a way more protective case. It was awesome experience here they fixed what I needed in a timely and affordable manner. These guys are so friendly and honest. I will be recommending to other people and returning when needed
Took my Nixon Mission watch apart and put it back together wrong completely messed up the watertight seal and now itβs filled with water. Turned my watch into a paperweight. Where can I get my $400 dollars back
Great professional service. Very knowledgable and reasonably priced. In and out in 10 minutes
Excellent service and fair pricing! Highly recommend!
Went in to get my iPhone 7 screen replaced and they had it ready for me in 45 minutes. Fast and efficient service, would definitely recommend!
Very quick, less than an hour. Friendly staff and a comparable price to the quick fix at the mall.