Highly recommend this dealership!! I just bought a beautiful 2014 Infiniti SUV here. Awesome staff, they were all so professional, friendly and helpful. My sales person was Billy E. and he was fun, upbeat and energetic through out the whole sales process, even when I told him I had poor credit! Todd the Finance Director was able to obtain a great finance deal at comfortable monthly payments and on top of that, he made the signing process very simple and easy for me. If I could give more stars to this facility, I definitely would! Keep up the amazing customer service!

Great car buying experience. We did everything online and over the phone, from our trade in valuation, negotiation of the new car and applying for financing. When we got to the dealership we signed the paperwork, they double checked our trade in and they already had our new car detailed. We were in and out in a little over an hour. There was no hard sell over warranties. Everyone was professional and extremely nice. Ask for Sterling, he was great!

The customer service at this location is awful. On multiple occasions, I have tried contacting the service department to either be put on hold for several minutes, completely disconnected, been told they would return my phone call (which they never do), to not even answering their phone during regular business hours. The last time I took my car in for a service, I was told another issue needed to be fixed and the part would be ordered that day and they would call me that evening to schedule the repair. After waiting 24 hours for a phone call, I had to call them myself to be told the part was forgotten to be ordered. A phone call was made yesterday to speak with a service advisor about a battery issue and was told they would return my call. Currently still waiting for that phone call.

Mike K in service was great!Got us in quickly for drop off, was thorough with maintenance that needed to be done. And easy pickup process. Thank you Mike!

Amazing experience. Marco Martínez provided me an excellent service and he went above and beyond. To all the staff, sales manager, financial manager and all the employees. Thank you so much. I love my new BMW 330i. Muchas gracias Marco!!!

Billy was incredibly helpful. From start to finish of the process it was seamless. All the staff were very friendly and helpful. I would definitely buy another vehicle from them in the future and Im very satisfied with my new car and the price was unbeatable. Thanks everyone from BMW of Tulsa!

I have to say we had the BEST car shopping experience at BMW of Tulsa! It was a no pressure atmosphere and just a smooth experience from start to finish. Our salesman, Fatih and the Finance Manager, Todd were both amazing! They were very genuine and excellent to work with. I highly recommend this dealership and will definitely be a repeat customer!

BMW of Tulsa performed annual service on my 328d today. They also went a little beyond and checked out a few things on my car.I really appreciate the way everything was explained to me and I will continue to let them take care of my new to me car!Thanks guys!!!Victoria Rice

Excellent customer service!!!I did not even buy my car from this dealership.I bought my car used with 6,000 miles on it. They have taken great care of me, they treat me with great respect, like BMW would want them to.They honored my factory warranty every time that I had a situation arise.My service guy is Andrew Mercer.Very kind, knowledgeable and courteous!!!Thank You BMW of Tulsa for making my driving experience great for the last three years!!!Jeff D.

From day one a representative from BMW took my concerns and coordinated the arrival of my car with the tow truck driver. The service representative called weekly with updates of the repair and apprise me of the continued progress. I was impressed with his ability to simplify the mechanical terms. the car arrived at my home even though I lived 60 miles away in excellent shape. I want to give a big thank you to Craig. The service representative an to Omar who drove the car from Tulsa.

Got my car in and out just as they said.(I was on time, that helps.)Completed the work at the price quoted, she drives sweet now, until I have another Oklahoma pot hole, event.Great job, by all.Ill be back.

Service has been awesome,very kind

Great Service & Auto Parts support on my last purchase. Laura from Parts went out of her way to get the part ordered & here for my trip. She explained in detail important information about the accessory roof top box. Service then installed (Andrew & Tayler) the box promptly. They have taken great care of my cars over the years

Fantastic and attentive service from Mike! We also appreciate Brad B.!! He has excellent customer service skills and went the extra mile to make our service appointment a breeze!

Amazing customer service from Austin! I came in for a 7am service appointment and Austin was phenomenal! Although it was extremely early, especially on a Saturday he was in such a good mood and seemed genuinely happy to assist me. He made great conversation while going over some service options while providing accurate details. He showed where the refreshments were, came to check on me a few times, etc., He was so polite, professional, and went above and beyond. It makes look forward to returning to BMW for future services!

Purchasing our new X5 xDrive 45e at BMW of Tulsa was an absolute breeze! Our sales professional, Marco, was extremely patient with our questions and explained everything in a clear, understandable way. No high-pressure sales tactics at all! Everyone we came in contact with at BMW of Tulsa was accommodating, polite, and friendly, which made us feel totally comfortable throughout the entire process. This was our first purchase of a BMW, and we are so glad we chose BMW of Tulsa!

Welcoming team that made my process for repairs easy. Provided all information in detail with solutions to get me back in the road. Thank you team BMW Tulsa for the great experience.

Love This place, Robert was Great and the shuttle Crew Rock!!! Only Down Fall is that every time I get car serviced when I leave a tire or two is low….

Excellent service this was my first time having my vehicle serviced at this dealership. Everyone was very knowledgeable and very helpful going through he entire transaction, I really enjoyed the automated service checklist which updates you regularly and lets you know what your vehicle needs and doesn’t need and you can approve it or decline it at the push of a button. I would definitely recommend this dealership for sales as well as service!

I must say I’m highly impressed with this dealership. Previously, I checked another one in OKC and was not given the royal treatment. When I got to BMW of Tulsa, Dylan, right from the gecko, had the car I wanted ready to go. It’s like he knew what I wanted. There was zero persuasion into getting me into the wrong car. He Jew what i was looking for and didn’t waste my time. They gave me the right amount for my previous car, and left with the car I wanted within 15 minutes. Overall experience: A+ I will go and buy my next BMW from this dealership without a doubt.

This experience was a great one!! Robert Moreno was great on keeping me informed and updated from the beginning to the end.

The guys at BMW of Tulsa took great care of us from start to finish! From our initial test drives, agreeing on pricing, to building our car online and ordering it - the entire process was enjoyable and a breeze! Our salesman Marco was simply the best! I highly recommend BMW of Tulsa to anyone interested in The Ultimate Driving Machine.

Friendly and efficient staff. Tire prices were better than discount tire stores. Very happy with service and staff.

Long time loyal customer. Recently sold a car to BMW of Tulsa. Billy Estes handled the deal perfectly. I got a great price and the deal was closed quickly. Highly recommend Billy and BMW of Tulsa!

I am updating my review to reflect the outstanding experience I received from the staff at BMW of Tulsa. They helped turn a situational nightmare into a manifested blessing.I purchased what I thought was a reliable 2012 528i in 2018, but turns out the vehicle had many defects (known and unknown.) I tried reaching out to BMW of North America, but they refused to do anything to assist during a difficult time.However, after reaching out to many in leadership, I got in contact with Jay Moore. I told him my situation and he advised he would do what he could to help. He was real about the issues, and showed much compassion. I initially was hesitant to trade my car in because it was paid off, but after working with Tony, Todd, and Sterling I was able to trade it in for a 2018 X1 Xdr28i. I of course got the extended warranty and will extend it as far as I can, but the team did a phenomenal job! I can go to my new job in peace, knowing I dont have to worry about how I will get there and drive in style!Thank you BMW of Tulsa for helping me out and dealing with me in my frantic mindset! There was truly favor in this situation and I thank God for you all, as well as things being worked out to place me in a better situation!I am loving the vehicle! You may have created a BMW customer for life! 😁 Things go well, I am coming back for that X7 (Im going to need the extra seating!)

I had the worst costumer service ever. I had an appointment to look at used car. When I called a day before and they let me made the appointment and they said” we have the car at BMW Tulsa “ but when I got there they told me “ we have the car at Toyota dealership in Oklahoma City. “You guys let me drove more than two hours for nothing and you wasted my time and money.Also, you guys should take marketing 100 to learn how to act like professional. (In the post said it is only available at BMW Tulsa)

I had a very nice friendly greeting when I arrived and was directed to Craig. Craig was very helpful getting me in and out for my oil change and inspection. My car was washed and looked good when u picked it up. I have always been pleased with their service.

The service techs were awesome and got my car out very quickly. Since I live in Fort Smith, I really appreciated it.

Oil change was affordable is about the only good thing I can say. My service advisor didn’t not inform me that oil changes came with complimentary inspection, and then he put I decline the option when he never mentioned it. To top it off they noted my check engine light was on, well if I knew I could get an complementary inspection I would’ve been able to find out why the check engine light was on.

Last month got oil changed (with coupon) at this location for my 745Li . Spent ~ $950 on other parts and now the other mechanic says the oil wasnt right quality and it is leaking. The bolts etc. werent securely tightened.It seems they were in hurry as I left the car for nearly a week and still they didnt do a good job. Not really happy.UPDATE: Eventually went to another mechanic (Briarwood Auto)....They diagnosed the issue perfectly. It was simply a mechantronic part issue and everything was ok. Briarwood also has to flush and refill oil that was just done 2 weeks back by BWM Tulsa. While Briarwood didnt charge for addtional parts they realised wasnt required, BMW Tulsa replaced a part that wasnt even required.Sent an email to BMW Tulsa but they dont care to respond. $900 paid to BMW Tulsa was fully wasted. Spent another $1000.NOT WORTH TAKING CAR FOR SERVICE TO BMW TULSA.

The service was amazing the guy who helped me saved me $300 bucks and they got me in and out with no problems! All the employees were super nice.

BMW of Tulsa took care of my car needs quickly. They listened to my problem and applied the correct fix. Customer service was excellent.

Had a great experience with Shadee and the team at BMW of Tulsa. Even during a time where car stock is short, he helped me find the vehicle that meets all of my needs. Loving my new X1 - thanks, all!!

Friendly staff, smooth transaction everything was in order when we arrived. Signed papers and drove off a satisfied customer. Trust BMW of Tulsa for your automotive needs. Thanks Todd, Dylan and Marco !

They always give me the extremely detailed print out of every aspect of my car. they were able to explain what is important and what you can put off until you have the time to schedule for maintenance.

Mike was knowledgeable and courteous when discussing the maintenance needed and being offer at the time of service!

I had my vehicle towed to this dealership to be serviced for a dead battery on the weekend. Once I arrived at the dealership they told me that no one could fix it over the weekend. That was never communicated to me causing me to wast time and gas to go to the location.They finally called me during the week to let me know what they needed to do regarding getting into the vehicle to replace the battery. Of course, they will discover there needs to be other repairs as well in order to up charge the maintenance. I did not get everything fixed that they recommended, however, I got the main items fixed in order to drive my car home safely. I also noticed that my rear window had tape on it (it did not have tape on it before). Once I reviewed the diagnostic report, a document that is given upon request, I noticed that I was quoted for a window regulator of $526 in which there was nothing wrong with it before. I emailed BMW several times and they did not take responsibility of damaging my window.I strongly do not recommend this dealership and would advise anyone to seek other trustworthy dealerships. If I could give 0 stars, then I would.

Billy Estes was awesome to deal with. Worked all the details out on the phone . Even our trade in. Absolutely No hassle . My wife and I drove 11hrs to get to BMW of Tulsa. So glad we did. When we arrived everything was as we agreed.The paperwork was quick . Again no pressure. Thanks Billy and all that helped us in this transaction.

Recently visited BMW of Tulsa and had a wonderful experience. Our salesman was terrific and helpful and finance was a breeze. A great experience all around.

Was really pleased, I had a horrible experience in 2018. Taylor was my service advisor, I recommend him highly if you visit BMW of Tulsa!. Thank you, Taylor!

Sterling had my M340i ready to go and Todd in finance had everything lined up before I got to Tulsa, I would definitely recommend Tulsa BMW for your new car!

Terrible! Bought a car over the phone and told them when I would be there to pick it up. After about an hour I got a call threatening me if I wasn’t there by a certain time they was going to show it to other customers. My word is true! I was told people done that to them all the time and didn’t show up. Well I’m not them. My word is and always has been solid. I don’t like being compared to others. I did get the car but I won’t go back.

JR’s service is unparalleled! He has taken good care of my car for several years!

The salesman was personable and not pushy at all. The purchasing process went smoothly and my salesman even brought the paperwork to me. If your in the market for a BMW Dylan is your guy.

The scheduled maintenance was performed as needed plus a new unplanned issue was resolved very timely. Andrew does a great job to oversee the work and cost estimate. Plus, I really appreciate the ability to have a loaner vehicle while my car is being serviced!

Excellent. Very professional and courteous from beginning to end. The process went quickly and efficiently...we normally DREAD the dealership but we can honestly report that this was a very pleasant experience. We highly recommend BMW of Tulsa. Again, most excellent!

With so little inventory, youd think a dealer would want to beef up its SERVICE DEPT income... NOT THIS DEALER! UGH 🙄

We ordered our X5 M50i and Sterling was very professional and knowledgeable about the process and the vehicle we wanted. A great experience over all.

Excellent customer service. Billy was friendly, engaging and knowledgeable about the vehicles. Made the buying experience painless.

Fatih took great care of my mom when her old car was totaled. He ordered her car as soon as he heard about the wreck and, once the claim was settled, her new car was ready and waiting...with a big bow on it. The extra little touch was the perfect ending to a tough month!

It was a very smooth and positive transaction. The salesperson was easy to work with and helpful. The finance experience was maybe the best we have ever had in terms of being efficient. We drove the two hours to deal with them because they had been so good previously when we made a different decision to buy a vehicle.

Very helpful dealership, answering all my questions and requests. Very honest and professional. Alan the finance manager was excellent in helping me get the car I wanted. Worked out the best deal for me. Definitely recommend BMW of Tulsa for anyone to buy a new or used car they’re that good.

Absolutely the best service I’ve received in the Midwest area during our trip down here. My fiancée and I got a flat and had my F80 M3 towed 140+ miles to Tulsa BMW during 4th of July weekend. Freddie and the tech’s got me back on the road almost immediately. Top notch service with a very knowledgeable team. I will be using this dealership as my home dealership whenever I travel to the Midwest!

Outstanding and knowledgeable service, will go there again!!!

Excellent service and knowledgeability about their vehicles.

Always a pleasure to work with your advisor Robert Moreno

Service department is very helpful and professional.

Excellent service and I highly recommend Mike.

The service adviser was pretty hateful to me when I dropped it off, and on the phone. Dropped off my car on Friday 6-25-21 at 7:30am picked it up on Wednesday 6-30-21 at 7:10pm after multiple emails Text stating that I needed a headlight fixed, an alignment, and Multiple other tedious items. After I then proceeded to tell him to go ahead and fix some of the problems. he came back and said that they where aftermarket and that he couldn’t fix them. ( wouldn’t you figure that out before you wasted everyone’s time?)on the alignment I told him to go ahead and do it. I got another phone call saying they could only do 3 of the wheels and were going to charge me full price. I told him that was not fair since it wasn’t all four they gave me a discount after arguing with him for over a day. The whole reason I took my car in was for a recall and to fix my air conditioner I was charged to fix my ac, and it is now worse than when I took it in. Super frustrating!!!

Terrible experience. Dropped it off for a oil change and as soon as I came back they pulled it out of the wash bay hot ridding it, heard the tires spin and went to complain. They told me the car was to touchy. As I apologized for complaining and I told them “I came to BMW to get everything professional experience” they told me it looked like I picked up someone homeless. Then on top of it they washed the car but didn’t wipe the windows, rocker panel, front bumper, wheels, or trunk lid. I highly do not recommend them.

Personal, honest, diligent work! Feels like coming home. Lots of trust.

Service Advisor Mike Kaysar went out of his way to insure my experience with this dealership was excellent. I was traveling cross country and wanted an oil service, he got me in same day, got me a very competitive price as well!

Good, efficient sales process. Will definitely return again!

Great service! Thank you Andrew!I just missed the shuttle service or car rental for the time I was left without my car.

A simple oil change takes an hour and 45 minutes. If I didn’t have to get the service notification taken off it would have taken me 10 minutes. Appointment started at 3:15 and we were here 15 minutes early for any paperwork before hand. By the way, we didn’t get out until AFTER 5. Simply ridiculous. “Your time is valuable and we will always respect it” NOT

Great dealing with BMW of Tulsa. Very pleasant. I wrote this before knowing we needed the lien release on a car we bought from them. We are now unable to drive our car because we are waiting for the lien release. Its been over 30 days & the sales manager is blaming it on covid at Ally Financing. The staff is not helpful now & gave us all different types of excuses why it is taking so long. We have bought many cars through the years and this is very poor business practices & never had any problems like this.

Craig was awesome to deal with. It turned out I needed a new water pump after the fan had been going on randomly. Craig clearly explained the process, the cost and worked with my warranty company to take care of it. Great experience.

As always, superior customer service from BMW of Tulsa! Michael and his team ensure my car is well maintained and always go the extra mile to check it over thoroughly to make adjustments as needed. Theres a reason this is my 4th BMW from BMW of Tulsa! Great local people doing things the right way.

My appointment was scheduled for my vehicle to be picked up at 9:00 oclock from my home and it was picked up at approximately 9:45. I did not receive my courtesy wash/vac. I was told that I would receive a call prior to my vehicle being delivered back to my home and I didnt.

We were on our 3 hour trip home when our water pump went out. We were treated woderfully; never had to worry about a thing. It was late in the evening and they gave us a lift to our hotel and back the next afternoon. Made a point to get it done for us. Everyone was kind and helpful.

As always a professional experience with BMW of Tulsa. Mike Whitney and Tayler Hawkins have always been very professional, friendly and helpful. I had a oil consumption issue on my 2015 X5 for quite a while. Mike took ownership of it personally and figured out what the problem was over an extended period of time. After diagnosing the issue BMW USA and the dealership stepped up to make it right. Couldnt be happier with my experiences at BMW of Tulsa. I didnt buy the car from them but they have always treated me like I did. My next one will definitely be purchased from BMW of Tulsa. Thanks guys!

Taylor was extremely helpful and pleasant to work with.

Been trying to deal with these people for two weeks on a BMW X3 2007 model with high mileage had a family member lose everything in a house fire now was going to buy this X3 to gift it to someone .talk to a sales associate over two weeks ago I was under the impression they would deliver it to Tulsa for me to take a look at and purchase with cash. I just talked to the manager of BMW of Tulsa and this gentleman pretty much told me that there was nothing they could do it was going to stay at Bob Howard because they dont generally help people in that way and this was after they told me they would do this betting you if it was a $60,000 BMW and one of their doctor clients they would deliver it from anywhere in the world for a fee of course and happily have it sitting at the front door for them a little aggravating

I spent $2800 on repairs. They had the car for 2 days. I didn’t qualify for a loaner car because 1) I didn’t buy a preowned car (I bought a new car); 2) I didn’t have a maintenance agreement; and 3) my car warranty had expired. I did wo car for 2 days. Im NOT happy.

Brought my car in for a recall, and was provided with excellent service. I definitely recommend BMW of Tulsa. Thanks for taking good care of my BMW.

They fixed the problem expertly and efficiently. Very pleased with the Service Agent.

I called to set up an oil change. The recording kept saying “estimated wait time 2 minutes”. I held for 17 minutes before hanging up. I called back, and was told there wasn’t a manager that could help. Receptionist said she could send me back to the service department to wait again. So was sent back to hear the same “estimated wait time 2 minutes”, and held another 10 minutes. Finally spoke to Craig in the department, and he was great. Got my apppintment set up, and was very professional.

The F & I associate Alain was excellent. He was very informative, professional and personable. He made certain we were happy customers before we left the dealership. We will gladly do business again with BMW of Tulsa.

Shadee my salesman was soooooooo very humble/courteous throughout the entire process. Everyone that I spoke with during the absolutely best car experience that I have everrrrrrrr encountered was soooooooo amazingly kind. Thanks for allowing me a once in a lifetime experience. Very satisfied customer........

Very enjoyable experience at BMW of Tulsa. We found the vehicle on line, went to the dealership and it all just worked out so smoothly.We really liked our salesman . He was very friendly and made me feel comfortable. Buying a car usually makes me anxious and nervous but not this time !!

Great service and sales. Service is very knowledgeable of their product. Sales is fair with honest pricing. Everyone easy to talk to.Id you are in the market for a BMW...you will not ho wrong coming here.

I was able to get in and get my car fixed and an oil change.

Had my 740Li worked on there. Their service, honesty, and professionalism is better than anywhere else.

My X5 needed a new battery immediately. Spoke to Logan (Service Manager) on the phone. He was very friendly and helpful. Once I arrived, Logan took control of everything and had my battery replaced and my car back to me in about an hour. Much faster than I thought it would be considering I didnt have an appointment. Will definitely reachout to Logan for any service needs in the future. I highly recommend you do as well.

Super nice people!! Always eager to please and explain and give options!!

Will never take my car to anyone else. Andrew is the best and went above expectations and made me feel valued. Keep up the good work BMW!

Fast, excellent service. They put me in a loaner with 30 miles on it. These guys know how to do customer service! I own a fleet of 18 Ram trucks, good trucks but terrible service at every dealer I try. Ram should hire these guys to show them how it’s done.

My service rep Greg was efficient and took very good care of us. He provided a loaner car and notified me in plenty of time when my car would be done as it is an almost 2 hour drive from my home to Tulsa. There were no surprises when I picked the car up. Thank you Greg for your help.

Excellent service with a professional atmosphere and staff that go above and beyond to take care of your needs. Highly recommend BMW of Tulsa!! Service after the sale is definitely their word!!

Fatih was amazing both times we came in to town looking at the X7. He was very knowledgeable about the car, we did not feel pressured or rushed, and he answered all of our questions. Even after purchasing the car, Fatih responds to my texts or calls when I have questions on how to do something in my truck. Thanks Fatih for all of your help! So glad we drove to OK to purchase our vehicle from you. You are awesome!

They changed my oil and gave me a complimentary car wash, which I know is normal but I had some brake dust buildup on my rims I could not get off and the took the time to clean it off. In my opinion thats going above and beyond!! So good job BMW of Tulsa, and thanks!

Great staff online salesman was great went and purchased my first bmw 528i was a great and smooth experience!

I found a vehicle that I was looking for at BMW of Tulsa. They just got it in Saturday, on Monday morning went over to see it. It had not been touched at all, when we got there at 1:00! I’m not going to get nasty, but this vehicle was not as nice as they claimed it to be! My offer was appropriate for the condition of it, but they had a KBB value that they were gauging it on. They had it as “excellent”? Far from it!!!I bought it, but had to pay their stupid $499 Admin Fee, which is complete BS! They barely touched the car!

My engine light came on when I was out of town attending an event in Tulsa, so I took it to BMW because I knew I would get a reliable diagnosis and quality repair. I dropped my car off first thing Monday morning and was told the part was not in stock so it would be ready Tuesday afternoon. I ended up being stranded in Tulsa until Friday evening because my part never arrived/was lost in shipping. Although I appreciate my advisor calling me each afternoon to update me, I dont understand why they waited so long to reach out to another dealership to get the part. It would have been different had I lived in Tulsa or been given a loaner car, but it was very costly to be stranded out of town for 5 days with no vehicle.

My 2004 325ci is my baby! From start to finish my experience with BMW of Tulsa service was excellent! Andrew was patient and professional. I would recommend BMW of Tulsa again and again! Thank you Andrew! I cant forget Logan. The unseen hero the mechanic! Thank you all!Charles Carpenter

On time and below quote! And all without an appointment.

The people here are great, they know what your car maintenance is needed, & when it’s needed. I’ve always had good service on my car. I have absolutely no complaints!

Shadee Eid, thank you so much for my purchase of my 2011 Chevy Camaro! I am in Love with my car 🥰 ! God is so good and it shows through You . Thank You for working with Me and giving me a Great Price on my vehicle! The customer service was 100% excellent and You made sure I was happy and taken care of the whole time I was there . Thank you for coming in on your day off just too make sure I was able the get the car of my dreams. Too whom ever that would like a Great car in excellent condition with a Great Price ask for Shadee ! I hope you get a lot of sales this Year and that You receive 100 folds of how a blessing You were too meSincerely, a very satisfied customer Alicia Cole

The staff at BMW of Tulsa is always friendly! Helped us find a great mid size suv. Fahtih was super friendly & great to work with!

Robert was great as always.