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Baker Recovery
5953 E 15th St, Tulsa, OK 74112, United States
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Baker Recovery
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Bi
Review №1

Good place to work the owners take care of their drivers have one of the best mechanics on site Tim is awesome Sam and torie baker are awesome people to work for thanks and the ladies in the office to awesome place nice staff .

Le
Review №2

The staff was very helpful and informative from the moment we requested their services. They worked with us in every send of the word. Highly recommended!!!

Ev
Review №3

A few minutes ago, bald white overweight driver rushed onto private property, hooked up a car as quickly as he could, backed onto the curb, possibly causing damage, and sped off. He was circling the property several times yesterday and sped off when I attempted to contact him. If youre reading this, if I were you Id stay off this property because if I catch you, next time youre going in handcuffs and will be turned over to TPD.

Tr
Review №4

Very respectful and responsive.

Ch
Review №5

2 days ago we got our car towed and we just checked on it today and we called this morning they werent open yet but got the lady answered she was very polite very helpful and she set up an appointment for us to come and get our stuff out of our car we got there she was very helpful very sweet she was funny you know and we had no problems her husband we had to pay the $50 charge to get our stuff but her husbands games brought the card we went back and back and look at the car. Our stuff sat there and talked to them for a bit and that was it I would recommend them theyre awesome. Megan you rock I dont know what anybody sees wrong with yall but but I thought you were very nice and helpful thank you Megan

Bo
Review №6

If the didnt get my car would be great LOL Nice people

Sc
Review №7

He has used cars ever now and then

Da
Review №8

They came and hauled off my car last night my GPS tracker alerted me. I had no idea it had been repossessed. Why would it even be? When I bought it I paid for all of it no leins I get up to go where I bought the car and my car is back in the same parking space where I had left it. They did the right thing after they figured that I owned the car.

Ke
Review №9

Shouldnt even be one star. This is way beyond just a car. An issue with one if their drivers the ladies in the office even agreed the owner would most definitely go over the video and audio the truck should have and should have picked up the assault the driver grabbing me and shoving me. Had already made a complaint months back of his manor when car wasnt here my husband had just left for work. Unfortunately multiple times our car company had messed up unfortunately. This driver Ice or Ace. Ladies in the front figured had to be him just mentioning what happened grabbing gripped tight both my arms & shoving me backwards. We had reported him from another in counter months before we were told he would be reprimanded for. Our car wasnt supposed to be up for a tow so we had no clue when my husband had already just left for work. Him pulling into our driveway I came out believing he was just lost out here in the country. Telling him wasnt aware of any problems but due to terminal cancer my husband handles everything and would need to actually speak to him. Even offering to get him on the phone with him which he was even gone with the car I agreed he was the one he definitely passed on his way to work. Instead of just speaking to him or just leaving he calls me a liar, tells me I should be checking on my husband more & all kinds of mess when kept telling him my husband was the one he needed to speak to & would get him on the phone with him or then at certain points started telling him can get my husband on the phone with him or could leave my property immediately. He just kept on & on till finally agreeing to speak to my husband or he could have just left. He even knew he had just passed my husband going to work & car wasnt even there. Was extremely extremely terrible. After talking to my husband with no issues whatsoever still continued upon me. He was supposed to be reprimanded for they said was all completely uncalled for. Coming back obviously attitude or even more months later. Not within the 24hrs if things werent straightened out. We obviously had to straighten things out with our company they apologized for the mistake. It wasnt supposed to be listed for a tow ever. 3 times this driver came to our home. 3rd time our brand new car towed with terrible damage he took out on our car. Our company trying to clear up paperwork for continued mistakes on their behalf. Car was even supposed to be held for paperwork all straightened out & day we were supposed to pick it up they sent it to OKC that same day saying not their problem or fault & to late to go get it that days as well closing early wouldnt make it in time. Managers never calling us back, owner never calling back all as if never heard any of it every time went there, called etc. Cops were even called. Unfortunately cops acted as if was about our car being towed which definitely was not the reason. My husband is a veteran and used to be in law enforcement as well. They were called about the assault. Tow truck audio and video even picked up the entire event. Their trucks have video and audio all times that truck is supposed to be running. This driver is aggressive. These officers arrived we left to just doing their job. When finally came to actually speak to me they were refusing to speak to me. Refused hearing the drivers anger towards us cursing laughing smiling our kids there as well. Saying they didnt hear him & cant be in trouble for smiling. No proof him grabbing me my car was being released and if I didnt just shut up I was going to be arrested. I refused to engage with the tow driver that only escalated the situation only. My husband wanted to beat him for laying hands on me but remained calm calling law enforcement. A lot of good that did. Officer was reported in this but unfortunately law enforcement only messed up as well and continued. Do know the laws & kept our mouths shut on them to not argue their jobs. Disturbing. This driver still driving. No word whatsoever from the company. Completely unethical.

Je
Review №10

Great company to work with! Friendly staff!

Ly
Review №11

Id give this place a negative zero if possible. RUDE people especially Megan the lady at the front. They came and repossessed my moms car from Platt college where I was currently in class. Someone happened to see them taking the car, I had to have my husband take off work to pick me up so we could go get our youngest son from school and my mom got told by the company who financed the car that Baker Recovery had the car and we have until February 1st to get our personal belongings. But it would be after 4pm until we could go but surprise, surprise they closed at 4pm but she was there at 5ish and refused to get my sons carseats from the car, and would not get my license out for me either. She wanted the keys and said she was charging me $150 for not giving her the key because I locked the car um yes maam I did because I always lock the vehicles when Im at school, store or at night and your repo man didnt have NO respect to let me get ANYTHING out of the car didnt even let me know they were taking the car! Then Megan tells my mom she can sell the car whenever she wants to ummm no because last time I checked she was not the financial company that financed the car she has absolutely nothing to do with that car she and her repo people are just the ones that picked it up. I just want my personal belongings and now I have to deal with rude,unfriendly people to do so. I dont see how theyve been in business for 30 years.

Tv
Review №12

Extremely rude employees. Awful people to do business with. I wouldnt give it a star if I could. I dont understand how people like this are able to remain in business.

Je
Review №13

They damaged our car when they towed it. When they dropped our car it actually rolled back into the bumper of the car behind it (left cracks from the tag cover). When I brought this to the young guys attention he said he would get with the owner. Never once did they return a phone call or try to make it right. NEVER USE THEM!!!!!!!!!

St
Review №14

These people came to repo a vehicle that wasnt mine and not only did they trespass but the driver, an off duty Tulsa Co. Sheriffs deputy, was rude and so was the lady that answered the phone the next day when I tried to tell them they had the wrong house. These people are losers!

To
Review №15

They ransacked my car, discarded important things, my handicap parking plackered, important documents from Social security, and my contracts for my job, was very rude yelling at us

Ri
Review №16

One of your drivers just past me on 66 and pointed a flashlight in my face. Is this the kind of company you run?

Em
Review №17

The WORST company we have come in contact with. Very unprofessional and very rude to their customers.

Ro
Review №18

Repo place

Jo
Review №19

They are horrible drivers and like to text and drive.

Sa
Review №20

The Baker Recovery at 5953 E 15th St off of Sheridan, the girl and her husband that works in that office is rude and does not have good people skills

Ro
Review №21

They have a Black 2008 Dodge charger used to scout repos, have him on video from yesterday using the lights on it to run red lights

Ma
Review №22

The ladies there were very rude.

AP
Review №23

Straight UP CAR THIEVES.

Ve
Review №24

Not sure about this one

91
Review №25

Good peeps

Sh
Review №26

Friendly people

Information
2 Photos
26 Comments
2.5 Rating
  • Address:5953 E 15th St, Tulsa, OK 74112, United States
  • Site:http://bakerrecovery.com/
  • Phone:+1 918-832-7181
Categories
  • Car dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:10AM–4PM
  • Thursday:10AM–4PM
  • Friday:10AM–4PM
  • Saturday:10AM–4PM
  • Sunday:10AM–4PM
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