Would not recommend at all. Reasons: Prices aren’t posted, less selection than other locations in the state, mgr shows zero desire to work with you & hides behind excuses that they are a franchise location when she has the power to approve a justified one off situation and chooses not too. If you can, avoid and go somewhere else.
Great place for professional products.
I have tried to do buisness w this comoany for 3 years. Today was the last time. I would not recommend this buisness for any stylist to use.Terrible customer service.
Always have what I need
I love Armstrong McCall its always stopped the sales people are always really friendly and honestly its always a great shopping experience because theyre just friendly knowledgeable and willing to help any way they can love you guys in Armstrong McCall
Loved Rose she was so helpful and sweet. She really made my day. It was like she knew exactly what i needed!!! Thank you Rose😘
As a salon we have been dealing with them for years. They are unprofessional and certainly lacking in skills. Order upon order, they refuse to keep the products in stock.They make it impossible for their sales reps to take care of their customers. While it was convenient to have it delivered, taking time to fill And confirm the order is something unimportant to them. Loyalty goes both ways, I am now showing them the same loyalty that have shown my business for many years!
Prices higher than competitors. Often training new staff. Quick turnover of employees. I feel like they are apathetic about my business. I go there for one product line and resent the higher price due to no other competition. Some staff tries hard. Others are meh...
Great customer service and quality products and color.
I love Armstrong McCall!Armstrong used to have a driver named Scotty Christmann whos the most handsome and charismatic person Ive ever met.Charlotte, Dana, Kammie, Taylor and the staff are absolutely the best around.
Please note this is after years of patronage and hoping the situation will improve. It has gotten so problematic that I have had to sever our business relationship altogether.PROS:+Large Selection+Clean StoreCONS:-No Posted Prices-Lethargic, Uninformed Staff-Make Exchanges Difficult-Cold, Uncomfortable Atmosphere-Popular Items Not Restocked on Shelves-Special Orders Often Incorrect /Incomplete-Continuously Rotating Staff-Do Not Honor Advertised Prices /Incorrectly ChargeI believe the root of it all is Charlotte, the store manager. Her demeanor is off putting and she just barks orders at people instead of coaching them. She also gets very combative and vicious in any kind of customer complaint situation. Rather than listen to what is being said and try to help or arrive at a solution, she makes the customer feel like its their fault. She also likes to remind people shes in charge. Its sad to watch a place you once loved deteriorate before your eyes.
Helpful staff. Good selection of product
I wanted to get the litters of Q10 Schwarzkoff they will not sell me the litters they have on the self I dont understand why they will not sale them to me I wanted 3 sets of them I guess they dont want to make sales called them today they left me on hold for over 25 mins
Good service people.
Great products
Very helpfull
Jimmy Boyfriend
Great service
Very nice staff
Have what I need.
Great!
Very helpful and clean
Never have whats in advertisement.