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Holmes Tuttle Collision Center
800 W Auto Mall Dr, Tucson, AZ 85705, United States
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Holmes Tuttle Collision Center
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Ka
Review №1

Have used this company before, unfortunately there was some repairs that needed to be re-touched. I could not get through to anyone who would call me back. May have been a change with the company recently, then I was in contact with Jeff, Felt bad that this fell on his lap but once it did I started receiving callbacks I had an appointment scheduled and my repair was corrected. They gave me an estimated time and they were on point with it. We received great customer service and are very happy with The overall repair!! Thank you very much Jeff!!

Be
Review №2

Costumer service is very good. Also they work .

Tr
Review №3

Very professional. Very fast.

Ch
Review №4

Very personal, professional, and good prices...Highly recommend.

an
Review №5

Took my car to the collision center and the staff was very unprofessional, poor customer service, wont stand by their work, made up excuses when questioned about their work, and they will write you off quickly. The only thing that we agreed on was work that was done by a 3rd party was done poorly. They wont even go an extra inch to make sure you are taken care of properly and I would not recommend taking your vehicle here at all.

El
Review №6

Awesome customer service

Tr
Review №7

I brought one of the vehicles in my fleet here, a 2018 F150, on concern of a normal shop’s ability to work on the aluminum body. Plus, since the truck is so new, I wanted as close to OEM as possible given the damage. I spoke with the estimator, Simeon, who was a wealth of knowledge about all parts of the repair, the insurance dealings, and the time it would take to get it done. His knowledge made me so comfortable that I didn’t even get other estimates to compare. When I dropped it off to get the repairs done, I asked how long the work would take. Keep in mind, this was a Monday. Simeon said “next Friday” almost without hesitation. During that time, I emailed him once to see if it was still on track to get done the following Friday, since I still had to get it wrapped after paint. He said yes, so I left it alone for some time. Come the following Friday when he said it would be done, I called because I was in the neighborhood, and he said they were doing the final wash as we spoke (I never thought it would be done in time). I went by and picked it up and was absolutely blown away when I saw the finished product. I was fully expecting to see the welds, or obvious panel gap, or worst: door alignment issues. None of that! It looked absolutely perfect. It looks like it did the day I bought it. I’m still blown away by it. I just couldn’t be happier with the whole experience and it really made a bad situation so much more tolerable.

Ni
Review №8

Well, definitely NOT anyplace that you would WANT to be! That being said, the folks at Tuttle Click were awesome! They walked me through what needed to be done. Everyone was very helpful and patient with me. The front desk gal was a sweetheart and Simeon didnt even laugh when I tried to recreate the sounds coming from my car!😂 They deal with the insurance, billing, rental car.... THANKS FOR MAKING MY ROTTEN DAY A LITTLE BIT LESS ROTTEN!

Be
Review №9

Did a good job in taking care of my car and any concerns I had.

Je
Review №10

Took my van to be repaired here. They were fast and efficient to get it repaired in a few days. Looks as good as new.

ta
Review №11

Great place

Ba
Review №12

Great service, clean facility

Bi
Review №13

Very rude, changed estimate 3 times, wouldnt return phone callsA poor experience all in all. No wonderThey were not recommended.

Ja
Review №14

Horrible service, I would never recommend anyone go here, unless you want a half assed job done. The customer service is terrible. The were paid 3,000 to base coat and clear coat my hood fender and driver front and back door. The only major thing that was done was a little bit of body work tyo the driver door due to a hit and run. When I received my truck back there was countless white chip marks on the hood, nothing was done to my expectations. NEVER GO HERE!! THEY ARE A BUNCH OF CROOKS!!!

Li
Review №15

Great experience, picked up my car on time, great service and nice work.

Sh
Review №16

Did not repair my vehicle to satisfaction and left a bolt off have to go back and pick it up.

Th
Review №17

Fast and quick service that you can trust

Al
Review №18

Very professional

Sa
Review №19

Excellent work

Information
4 Photos
19 Comments
3.9 Rating
  • Address:800 W Auto Mall Dr, Tucson, AZ 85705, United States
  • Site:https://jimclickcollisioncenters.com/
  • Phone:+1 520-884-4166
Categories
  • Auto body shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:8AM–5PM
  • Wednesday:Closed
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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