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KS Mission Automotive
109 W Ventura St, Tucson, AZ 85705, United States
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KS Mission Automotive
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St
Review №1

Sabrina was amazing she really is the multitasker for sure! Super woman! Her husband fixed my car in such a short time frame I was surprised he found every single issue so quickly! & put the parts on even quicker. They were super professional, amazing at what they do! Highly recommend. My mom will be going to your shop to get her car looked at soon. Thank you for your amazing service.

Ra
Review №2

This family owned shop is a great party of the community.The Lopezs are kind, caring people.

Gr
Review №3

Sabrina was so helpful, she kept me informed on the status of my car throughout the day, and just found a minor problem instead of a big repair job that I feared. Great customer service, and auto technicians. I trust them with my nice cars.

bu
Review №4

Terrible service use cheap parts. Went way over estimate. These other reviews must be from family or friends or fake. Dont go there or youll be sorry like me.

Ro
Review №5

This place was honest about my repairs and fixed them at a good price. I had other mechanics lie to me and wanted to charge me for expensive repairs I didnt need.

Al
Review №6

When my moms AC went out on her car at the hottest point of the day, I knew there was no where better to send her for a honest quote that wouldnt be intentionally overcharged! KS Mission diagnosed her vehicle right away and replaced my moms compressor the very next day, the price was fair they did a great job and they didnt try to pressure her into other things she couldnt afford like most auto shops! Best of all we know the money is well spent going to the owners beautiful family rather than a big corporation that is interested in money rather than helping people and providing good service! We are so happy with KS Mission and will definitely be back with our vehicle needs and send our family and friends! Thank you for the integrity, professionalism, and for taking care of my moms vehicle!

Mi
Review №7

This place is amazing. I called early, before they opened and explained my issue. My prius was getting red triangle of death and other dash warning lights. I was traveling cross country and needed this inspected ASAP. I explained my situation and was told by the owner, Kevin, that they could look at it first thing. I immediately drove to their shop and told the receptionist about the call and they took my vehicle right away. Kevin is actually a mechanic there and he inspected my car personally. I didnt have to wait long and he told me everything looked fine and that he believed it was probably a computer update that was needed for the car. (I forgot to ask if he updated it for me), but he told me he believed i could make it to Texas no problem, which was another 12 hours drive away. Which he was correct, i made it to Texas but ended up having to drive to Washington DC, and i made it all the way to DC without any issues! The best part of all of this is he did not charge me at all! I even insisted on paying for something but they refused payment from me. Ive never had that mind of hospitality in the auto industry. The receptionist even asked me if he could say a prayer for us before we left, and he did. It was incredible customer service. I would go back 100%.Thank you guys so much for the help.

Ja
Review №8

They got me in and out real fast to get brake pads and rotors done. excellent service, even replaced a bolt i had rounded off trying to do the job myself a few months ago.

S.
Review №9

Im impressed! Friendly, professional, reasonable rates, good workmanship.

an
Review №10

These Guys are awesome.!! You need it fixed.? They will fix it the right way. With Great attitudes and Great Rates.!!

Na
Review №11

They are believers in the Son of The Most High, and make time to show love whilst maintaining professionalism.The mechanic showed me the issue and was *honest* in solving the problem.Honesty! What else can you ask for with your new regular mechanic?Highly recommended!

jo
Review №12

I have known Sabrina and her husband for about 1 years. I have had them work on my girlfriends truck and my PT Cruiser.I most say you will pay a whole lot less in Labor cost then most mechanic shops. Plus the work they so was awesome.Great people. Great ethics and morals. Will treat you fair and stand behind the work they do.If you have any issues with your car or truck.I would suggest giving them a call before you see any other garage or shoSay hi and go see them.

Da
Review №13

Told me 1 day, agreed on a price for parts and labor, then later told me they forgot to add the price of fluids the price went up. Over a week later I got my truck back with all the check engine and transmission light on that were never on before. The transmission was acting funny. They said they didnt know why. 2 weeks later my transmission completely went out, they told me it was not their problem to get it towed back to their shop. When I got it there they did not know why it messed up after they worked on it. Still charged me $$800 to give me my truck back in worse condition then I brought it to them. I eventually had to call another mechanic they towed it and had me going in 3 days.

Me
Review №14

I went in to change my thermostat, was told it was my reservoir cap, the next day my thermostat housing exploded. For a oil change and a thermostat replacement I paid 640.00 on a dodge charger. I was told my water pump was the new issue. I got a diagnostic somewhere else the water pump wasnt the issue it was a falty thermostat. I took my car back to this shop they had it another 2 days, fixed the thermostat.After I picked my car up the engine was making a grinding/vibrating noise that has never came from my engine before. I was told I could pay the diagnostic and the issue would be solved even tho it started the noise after the repair adjustment. I took my car to a new mechanic the work he showed me that was done to my vehicle is honeslty very disappointing. My ac compressor was missing a bolt and the other screw was not on right and the 3rd bolt was barley on. Kevin could honestly have took the time to see what may have happened during the repair instead tryed to take advantage with a diagnostic. I had to replace my thermostat for the 4th time yesterday thank GOD I went to a new shop it was a radiator hose.You definitely dont get what you paid for here, honesty is not respected here. And lack of accountability is what led me to leave this shop.I never expected this from this shop they were honestly once the best. May god bless them.

wo
Review №15

I have had the best experience with KS Mission. NOT only have they saved me from being broke down on the side of the road but have truly been there for me with how bad my car has been in trouble. They are the kindest people and very very professional. I love that the owners are so kind and warm and truly there for someone in need. I was broke down because my car kept having problems and they came to rescue me no problem and not that long of a wait time. When my car started to act up again they really looked in to it and told me where I could get more help because of the problem they could not fix, instead of just fixing small things the computer kept popping up. If you really want a great mechanic and some very nice people who are not going to rob you blind with problems you do not have these are the people to go to. I stick with these people because they treat you like family and to me that is important. They do not just treat you like another person with money to be ripped off like so may others around this city. They have great recommendations to other places in the case that they feel they cannot do the job. If I could give more five stars I would because when I was in need they were there to help. Thank you KS Mission for always looking out and helping in the best way possible!

So
Review №16

Being new to carcare I didn’t know what to expect since they assign you a place to get your oil changes. I am so happy that they assigned me to Ks mission automotive not only did I get stellar customer service and was seen so fast Reynaldo and Liz went above and beyond to make me feel welcome, comfortable and aware of everything done to my vehicle. I would gladly recommend them to anyone who needs a honest oil change and will be returning.

Mi
Review №17

We just moved to AZ from out of state, and a good mechanic is hard to come by. So glad that we found KS Mission. We brought in our 2011 Kia Soul after having engine problems, and they helped us through our warranty process and provided a thorough diagnosis of all issues. I will continue to use them for all my automotive needs. Thanks KS!

dc
Review №18

Kevin does a great job maintaining my SUV’s and is also quick with any requests. Sabrina always prices fairly and communicates well.

Ch
Review №19

I LOVE KS Mission!! I have taken my car here several times and I have always received the best service, the best prices, and they have the most amazing staff and brilliant owners!! I will never go anywhere else! I highly recommend to everyone if they want things fixed the right way, at the right price, the first time! Thanks for all you do KS Mission!!

Ma
Review №20

Got great customer service by a well experienced and knowledgeable mechanic who is the owner himself. Thank you Kevin for everything. Truck runs like a champ.

Ti
Review №21

Tim & I wanted to let you know how happy we are with the service you gave us. After our A/C went out this summer you & your team were very helpful & and answered all of our questions! You & your team did great work and we are very pleased. Our A/C works better than before, Brrrrr........Great prices, friendly, and very honest. We highly recommend KS Mission Automotive. Thank you again for EVERYTHING!

An
Review №22

What a lifesaver! Got my car back on the road very quickly. Friendly knowledgeable staff. So glad I called!

La
Review №23

I brought my car here and I couldnt be happier. I had no idea how bad the car I bought was and thankfully these amazing people have been able to help me out in so many ways. When I was getting my car worked on and it looked like I wouldnt be able to get my husband when he got out of work they lent me a car to go get him. Kevin has made sure that what is gong on with my car can be done with no problems. I love the family atmosphere here their children are adorable and everyone is so kind and sweet. Sabrina has helped me figure out cost and has really been there for us when our car needs work. This is the best place I have ever taken a car to and I would suggest them to everyone I know. Great people and amazing service!

Ra
Review №24

Been bringing my vehicles to them and they always go above and beyond for there customers highly recommend them for your vehicle needs other shops quoted me at 2 grand and they gave me an affordable price and damn good work for it

as
Review №25

Do NOT go to them!!! They take your money and break your car then threaten you when you ask for decent service

Je
Review №26

These people are a sham. Half of their reviews are faked, by family and friends. They claim to have accreditation through the Better Business Bureau, they do not. The woman at the front desk is mean and vindictive. Their prices are overinflated. You cannot expect a trained, certified mechanic to work on your vehicle if you go here, because this place has more backyard mechanics than South Tucson. Dont waste your time or money at KS Automotive and Legal Services. If they screw you they keep legal documents on standby for screwing you further. And, the owners have family members who are able to bend and manipulate the legal system for them, to screw you even further if you have any issues with them. Truth be told, do some research on these people before you hand them your keys. Compare prices, this place is run and owned by some very deceptive people who had to attach a legal service to an auto shop. Why? Because once you get shafted by this company you also get reminded that they are prepared to take you through a long drawn out legal process. Really, who opens a combination of automotive and legal services? People who are prepared to put a lien on your vehicle as quickly as you hand over the keys. Very shady business practices are what you should expect. Good luck.

Jo
Review №27

The staff here are very professional and friendly. If you want your car fixed right and for the best price go to this shop!!

Ta
Review №28

I highly recommend them! Kevin and Sabrina, as well as their entire staff, are personable, professional, experienced and reasonable with rates. They articulate the services they are providing well, are thorough and care about doing their work with honesty and integrity. Wouldnt think of going anywhere else!

Ca
Review №29

Recently got some work done on my Car. The service was affordable, done right and in a timely manner! I definitely recommend KS mission. The atmosphere is so friendly inviting and helpful. Thank you Kevin and Sabrina for all your hard work!

La
Review №30

I can’t say thank you enough for everything. I feel like I’ve been treated like family. KS Mission, Sabrina and all the mechanics explained everything they were going to do.I was told by several other mechanics it would cost 8-10 thousand dollars to replace the engine in my Dodge Ram.I had given up on ever being able to get it fixed.I called Sabrina and she was so upbeat and honestly happy to help me. She got the job done, with a whole lot less numbers!!I have found new friends and my new mechanics shop!!!THANK YOU KS MISSIONSLAURA LIVESAY

Je
Review №31

Very knowledgeable in automotive repair and cost effective as well.

Fe
Review №32

This mechanic is very skilled and fixed my car very quickly for a good price amd it was done right. I paid less than i would have paid at any other mechanic shop and got the same quality of work. Recommend them to anyone.

Cr
Review №33

Staff is very friendly and took care of my car real well, definitely coming back for my next service

Da
Review №34

First class service. Sabrina kept me informed as to when Kevin would arrive and Kevin identified the problem and got me running again. Sabrina noticed my military plate holder and gave me a discount for my service. Lopez Mobile Mechanic from here on forward is my go to guy for any vehicle service I might need. Thanks guys!

Je
Review №35

These people are definitely out to take your money! Was quoted 2 different prices because he said he forgot to add labor. When I called the lady on the phone said it was a $35 dollar charge which i was ok but I needed my car fix today. I was very clear on that. Guy came with a tool box never took out 1 tool other then a flashlight. These people are a joke! Save your time and money go elsewhere!! If I could give zero stars I definitely would!

na
Review №36

Trust worthy, reliable, honest! Always does Good work. Every time they work on my vehicle I leave knowing my vehicle is safe. I wont go to any other mechanic!

ji
Review №37

Everyone at KS Automotive was great. My BMW was turned down by other shops including Firestone. Kevin took on the challenge and the car has never run better. Great people and great service.

El
Review №38

They arrived promptly and provided excellent service!! Very friendly and courteous. Fair pricing on parts and labor. I would recommend them to friends and family!!

Ha
Review №39

I can not express my gratitude to these people! Great prices hands down!!! Thank you a million for your services. Our AC blows colder than a winter storm!!!!

Al
Review №40

Execellent, unique service. Good price. Very quick! Serviced immediately. Theyll come to you to diagnose your vehicle. They also deliver your fixed vehicle, if you want.

Ga
Review №41

If i could give a 10. Star i would so awesome and kind what a great place to do business so friendly felted like family

Sa
Review №42

They are amazing. My car was not running and they came to me. My car was up and running. Afterward they will check on me to make sure my car was running smoothly.

Ki
Review №43

Love ks mission!! Fast honest and reliable I would recommend them to anyone needing a mechanic! Thank you guys for being great!

Ol
Review №44

This place did Excellant work on my vehicle. Customer service was fantastic and Ill recommend them to everyone I know. Thank you Kevin n Sabrina!

Ke
Review №45

When calling sabrina all I could hear was screaming children. She said she was driving and would call me back in 5 mins I waited 1and a half hours and called her back was driving again.not able to take down my information. Said she had a man quit last week. Told her I had two vehicles to work on asap .dont feel confident about there ability to work my rides when they cant even answer the phone correctly

Ti
Review №46

Helped me out at a very reasonable price was done when they said it would be

Ta
Review №47

KS repaired my transfer casing on my 06 Santa Fe

an
Review №48

Couldnt be happier. Great service, great people, great prices; all around great experience.

Ni
Review №49

I depend on my car for my job and Kevin worked with me on what I needed to get me back on the road and blessed me with discounts that I could afford.

je
Review №50

I love how friendly and helpful the staff are and how knowledgeable they are about vehicles Loves in recommend this business to anyone that needs Automotive repairs!

Sa
Review №51

Been having Kevin work on my car since 2013, he is honest, fast, and dependable.

Te
Review №52

Great family owned business. They are people of integrity, friendly and helpful.

Ma
Review №53

They do great work and they work fast!

AZ
Review №54

This was the worst service I have ever had with a mahcanic. I was lied to, treated very rude by the lady ansewring the phones, she has no customer service skills. Over priced for the work that I had done and it wasnt even done correctly.

Ma
Review №55

Great to work with and very good prices, highly recommend this place.

Ri
Review №56

Awesome work done .very attentive and caring. .I would recommend them highly..thank you

Lo
Review №57

I recently had to take my car there to have work done that would have cost me 3 times as much somewhere else. I would not take my car anywhere else.

Ph
Review №58

I have a very nice Camaro I needed worked on I took it here and someone threw a rock into the windshield because they were upset with the owner of the place I took my business elsewhere this place is in a bad neighborhood and run by dishonest people who take no responsibility ... .BEWARE AND KNOW THE RISK YOU ARE TAKING BRINGING YOUR VEHICLE HERE !!!

Wa
Review №59

I brought my car in there and Kevin messed around with it for days not being able to diagnose or complete the job yet still making me pay for labor what kind of fish is that I personally would never go to this place again

KS
Review №60

Selling 30% OFF Keychain for 2018

Sa
Review №61

Great service

Information
58 Photos
61 Comments
4.4 Rating
  • Address:109 W Ventura St, Tucson, AZ 85705, United States
  • Site:http://ksmission.com/
  • Phone:+1 520-405-1255
Categories
  • Auto body shop
  • Auto repair shop
  • Mechanic
  • Wheel alignment service
Working hours
  • Monday:8AM–4PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–4PM
  • Friday:8AM–4PM
  • Saturday:8AM–4PM
  • Sunday:8AM–4PM
Health & safety
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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