Had an amazing experience here today! Got in and out with my storage in under 30 minutes even with some computer problems. Tanda gave me an awesome friendly experience!
Amazing service! Alexis was so sweet and very helpful. She also had a great attitude and is very cheerful. Would definitely go back again
Both ladies working the front desk were very polite and easy to deal with. Nice smooth transaction and the got me everything I needed and desired. Good rates and clean easy to access units. I’ll be back if ever needed. Cheers
Tanda was great she was able to get us the space we needed as quickly as possible. Definitely will refer others to store here
Tanda was amazing at helping us find a storage unit that was suitable for our needs. Very helpful and kind staff, the storage is very clean. Would highly recommend!
Alexis was very helpful and amazing at answering any questions we had
These ladies are Amazing property was so tidy enjoyed my time here
Tanda and Alexis were very helpful and patient with me and all the questions I had. I like the fact that they are close to my house. I unfortunately had to pack up my whole house because of the water heater cracking but I feel safe knowing that my stuff is secure and will not get ruined.
Tanda was very nice and made sure I had all the information I needed. Last minute need of storage and it couldnt have gone better.
Alexis was amazing she was so nice when helping me with my gate code issues. And the facility looked spotless it was nice to see a storage facility that isn’t dingy looking.
Absolutely love it here!Heated and air conditioned units!Property is always kept in immaculate condition.It’s nice to know my things are nice and safe!Very reasonable prices!I recommend life storage to everyone here on Huron!
ALEXIS BARNES. You are the best!!!! Your experience and knowledge says it all.You went beyond the expectations while helping me out. You really go the extra mile with your great costumer service.Thanks a lot!!!!!!!!Your are the best!!!!!!!
Tanda was amazing helped me find the perfect storage space super friendly walked me threw everything highly recommended super awesome and friendly staff and super clean storage spaces.
Place has always been clean and managers always nice and helpful. Life Storage is the only place I’ll store! Thank u ladies in the office
Alexis Barnes made what I thought was going to be a hassle a breeze, she is a very dedicated customer service worker! Any issue I had was resolved in a flash. No doubt the hardest worker I’ve ever met, keep up the good work!!
Tanda was incredibly nice and great experience!!
Too many times a person does not get recognized for a job well done. Kudos to the young lady Alexis at the Life Storage in Thornton, she was so professional and very pleasant person to deal with. She represented this company with great pride! Life Storage you have a great employee on your hands.
Love that the units are very secure and climate controlled. Love that the units are big and able to accommodate a 4 bedroom house. The employees are extremely friendly and informative. All four of our adult children have rented here in the past and have also had a great experience!
I’ve had a storage unit with Life Storage for a few years. The renting process was easy and units reasonably priced. The big plus I didn’t expect is the excellent customer service provided by Tanda and Alexis.They are super friendly and quick to respond to any questions I have. They also keep the building very clean, well maintained, and secure.Thank you Tanda and Alexis!
Was great serves and fast to go
My experience with Tanda, the store manager, has far exceeded my expectations..she is exceptionally organized and made this transaction easier than I expected. Her store here is clean and product friendly.
Alexis has been extremely amazing to work with! We appreciate her attention to detail and promptness every single time we have to contact this location. Overall, extremely satisfied with the location, customer service, and store associates! Thank you!
Personally I went in in a hurry & they attended me very politely & quickly. I asked them to show me several units & they didnt mind like other storages. Great place. Good deals
Very friendly and helpful. Good prices and very clean.
Very easy to start and understand.
Great customer service and very friendly!
Alexis B. was super helpful and knowledgeable! Facility is also very clean!
They have been a good place to store some extra stuff the staff is really friendly!
Tanda was very helpful and nice. Highly recommend this location for your storage needs.
This place did a great job. The staff (Alexis) was outstanding. Answered all my questions with ease and security. I was also pleasantly surprised by the cleanliness of the facility . I will definitely be back for my storage needs!!
Tanda, the store manager was such a joy to work with! She helped me obtain a second storage unit with ease and made the process very painless. Not to mention she was so friendly and happy. That is a rarity with the current climate we are in. She is a true gem to have at this business. The facilities are also very well kept and secure. I am very thankful for this business. Keep up the good work!
Was very humble and nice
Great service friendly staff would 100% recommend them to anyone in need of a storage unit
Verry good. Costmer serives frindly
The employees here were nice, and very informative. Currently shopping around but this place was the cleanest in town
Great experience so far, they worked with me, and were very friendly and professional, thanks Tandra ( manager)
Excellent service, very fast!
Property looks nice and I like how they reserved a unit a few days in advance.
I have had a storage there for years. The manger, Tanda, is so nice and friendly. She is always outside greeting us with a wave when we come in. She makes storing my stuff an ease. Great with communication to insure I have the best rate around. Ill stay there as long as shes working there.
This is one of the best life storages I’ve ever used very nice and respectful
Outstandingly clean employees were very very quick to greet me and tell me about there facility 10/10
I think the place is nice and clean and the staff is very nice
Thank you to the staff for always taking the extra time and effort to ensure that my property is secure. The facility is always kept clean and presentable. The manager has been able to help me in a positive fashion when I have requested her assistance because she treats me like an individual and not an account number. Thank you again
Tanda is an incredibly hard working woman . She cares for the facility and our property very well. I have been with Life Storage for a couple years now and with this location for most of that time and will never change. I feel great knowing that my unit is secured because she is always on her game. This company and us renters are very fortunate and grateful to have a wonderful person keeping our belongings are safe. Oh and did I mention the prices are fantastic!!!!! Take advantage of the great prices, great quality and an even greater peace of mind! Thank you Tanda! Thanks Life Storage! You guys are the Gold Standard in my book.
Very necesito place and friendly
Out of the few storage places I checked out, this one was by far the most organized and clean. Both of the ladies were informative, and have great attitudes.
Customer service was great! When I walked in it was very clean and smelled nice wasn’t crowded and the employees made me feel welcomed
Super friendly staff, Tanda Beck, the store manager, was a great help, answered all my questions and was super helpful with our first time of renting one of our first storage unit
I experienced horrible customer service from the manager at this location. I received a call from someone last week when I was out of town who stated my storage was locked open. I told her I was out of town but would come immediately to take care of this. I came to the store today at 5:47 pm knowing I had to make my payment. I walked up to the entrance, which was locked, and a woman unlocked the door. I told her I needed to make a payment so I could lock my unit and stated something along the lines of she closed the drawers for night. I told her I was worries about my belongings because I received a call stating my storage was not locked properly and she asked if I was a specific name, and I stated no and told her my name. She said she didnt know who I was and she stated she never called me. Mind you, I am still outside of the office with my two daughters who are 3 and 5 years old and it is 36 degrees outside. The hours of operation clearly state 6:00 pm. After an unpleasant attitude from the MANAGER she let me in and walked me to my unit, which was NOT left unlocked like the woman stated on the phone. She pointed to my lock and stated see its locked as if I was inconveniencing her during OPEN business hours. She walked me back outside and I asked for her bosscontact information. She gave me a name and stated she would have him call me because she could not give out his information. I asked who called me and she said she could check the call log. As I went to follow her into the office, she closed and locked the door behind her, still during normal business hours. She came back outside and told me a woman DID call me and tell me that my unit was unlocked. She attempted an apology which was not sincere at all and then pointed me to exit through the exit gate OUTSIDE of the office. My daughters, who are little and dont know any better, tried to follow her in to exit through the office and she BLOCKED them from entering, again still during open business hours. I got back in my car and made my payment online since I could not do so at the office. My payment was received during business hours but I still have been locked out of the facilities. I have been renting at this unit for years and have NEVER experienced such rude customer service. The manager is disrespectful and unprofessional and I would like to speak with her boss, who she stated would call me.
I looked at a storage unit close to my home, this place is great. Alexis, she was super nice and helpful, I highly recommend this storage.
Awesome service!
Jessie, was so helpful I had so many questions and she made me feel comfortable with booking with this storage unit. I was searching and did not want to make a choice until I seen all the other options out there. I went no further on my search as this was my first stop. Thank you Jessie for making my move easier for me store #531
It was an easy facility to deal with from the get go. We ended up needing even more storage and they were very accommodating and easy to work with. I would recommend doing your long term or short term storage needs here. The staff is incredible.
They made getting our unit easy and straight forward! The staff is friendly, and I feel that our stuff is secure here. Great place for storage!
Typically a storage locker needs a customer dumpster to get 5 stars from me. That’s not the case here, no, you’ll have to dump your trash somewhere else. They win the 5 star challenge because you can take a dump there! The bathroom, a non-necessity for most storage lockers, is clean, stocked and available during business hours.
Came to get storage and there were a lot of people there but I got in and got my unit really quickly. The 2 ladies in the office were really friendly and said Hi to all the people we walked by. One of the ladies was asking if the people needed water since it was really hot outside. I have never been to a storage place that cared so much. I am glad we chose to stop here.
Hands down this is the nicest and cleanest storage facility I have ever been to or have stored my belongings. Due to unfortunate life experiences I had to store my belongings for 3 1/2 years. In the 3 1/2 yrs. of having my belongings there, never once had I went there and had a bad experience with the staff nor had I ever seen that place a mess or dirty. It is ALWAYS CLEAN. Tanda was always pleasant to deal with and always so helpful. Hopefully I never have to store my belongings again but if I ever do, I do not care how inconvenient it is; I will definitely store my belongings at Life Storage in Thornton.
I had my stuff at life storage #531 for about a year, the manager Tamara always made sure that everything was well at the facility and that I was satisfied as a customer 😁 I would definitely recommend this place if you need to store your stuff!!
I stored my stuff with Life Storage for 1.5 years while I lived in a different state. It was always a very welcoming experience. The storage units were extremely clean and the entire facility felt safe. The entering and exiting process along with moving stuff back and forth from car to storage and back was very easy. I would highly recommend this storage facility to anyone interested in storing their treasures. I finally moved into a apartment and when closing my account, Jessie was extremely nice and helpful to make sure everything was completed! I would definitely use Life Storage!
Randall was awesome!! Very helpful!!
I have a unit there
Everyone on the phone and in person has been spectacular and made moving that much less stressful!
Very friendly professional employees. I am very pleased with everything here. I plan on being a long time customer..
I came in yesterday with my husband to look at some units and this place by far exceeded our expectations. We went to several other places and decided to store our belongings here. The 2 ladies in the office were really friendly and the building our unit is in is very clean. I hope we dont have to stay long but if we do I know our stuff will be looked after.
Friendly staff, competitive rates, convenient.
Ive had a good experience at this location. The staff and the manager, Tanda, have been courteous and helpful.
This is the first time we have needed a storage unit and my son recommended this facility. I’m so glad he did. The staff is friendly, professional and explained everything in detail. The unit is clean and the facility is secure. A big thank you for everything.
Good but their last rate hike of $13 is pricing me out of affordability so as soon as I can get out of there I will. Have been a long time client and sorry to go.
The manager and staff were friendly, informative and very helpful. I highly recommend this facility to anyone looking for a storage company. Thanks for everything.
Secure, clean, professionally managed
They have been nothing but amazing to me. I had a last minute move and they were able to get me in to a storage room at a great price. I when i was ready to get out of storage they even worked with my move out date. they are very flexible. The staff is wonderful but the manager is amazing .I would go back if need be.
Nice staff very clean and safe
I highly recommend Life Storage. I rented one large and one small unit in the climate controlled areas for about 6 months. I have some climate sensative materials that are kept in great shape. The customer service was pleasing. We communicated on a first name basis. They kept me updated ahead of time with any issues. Im moving and I will look for a life storage for my next storage needs. Very pleased.
What a clean facility! Im super impressed. Jessi was so knowledgeable and so helpful. Im stressing over my move so close to the holidays and she was so wonderful! 50 stars from me! Thanks Jessi!
I highly recommend. The managers are so friendly and accommodating. Like everyone else, I was impressed with the cleanliness of the units and the common areas. Great storage place. Thank you!
Very friendly helpful Staff. This is the cleanest storage facility Ive ever used, and know my stored items are safe! Will most definitely recommend it to all family and friends!
It was a very efficient process Tandra was an amazing help
Stored my stuff here for about 9 months. Very clean units, friendly staff always willing to help and answer questions. Tanda and Jessie are great! Would definitely recommend.
Clean, secure, straight forward, and easy to work with. They’re super responsive and the online account management system makes life easy when your credit card changes etc
Tanda is a sweetheart. I feel at home with this facility and I am so grateful that someone like her is in charge. Thank you so much. You are a gem!
I would highly recommend this storage facility. Great customer service staff. Management is top notch. The storage units are clean and spacious. A+
Took a friend. Seemed friendly
Excellent storage services all around! Tanda goes above and beyond to make sure all my requests are handled with ease! I highly recommend them!
The folks here are the best. Anytime I have an issue they are right there to help. Great facility and great people. Couldnt ask for better.
They have nice service,,. !!!!
This place has been wonderful and the people great to work with!! So helpful in a tough situation. Highly recommend!!
Jessi is awesome. great customer service love the unit and people!! highly recommended to everyone
I have rented storage units with this storages competitors before. Once I took one look at this place, it told me they were different. By the time the associate was completed telling me about all of their policies and procedures, I knew without a doubt I had found the best place to store my belongings.
Wife rented unit there and the woman in the office was so helpful and informative. And the units indoors were very clean as were the hallways. I would recommend storing here.
Amazing customer service and exceptionally clean units! The ladies in the office are always friendly and helpful. I highly recommend!
Nice place. The staff is great & they have reasonable prices. The only thing i think they need to improve is the temperature inside it gets pretty hot in there for a supposed controlled temperature
Tanda is amazing. Her place is always clean and she is always nice. I would recommend storing at this location.
I had a great experience, Jessie was a great help. Everything went better than expected.
Really helpful and reliable
I have used other storage facilities but this one is the best by far. Clean common areas and the staff there are always helpful and informative. Tanda and Cybil are always on point and if it werent for them I would probably have gone elsewhere
Very nice complex. Well secure, and energetic, friendly staff. Would highly recommend.
Great Customer Service, Would Highly Recommend Renting A Storage Here
It is always a pleasure to work with the ladies at Life Storage at this location. They always greet their customers with a big smile and go beyond the call of duty to help. I always look forward to going there.
Staff is friendly and informative. We were going to need storage on very short notice and Jess was able to help us effectively and quite quickly.
Manager is very friendly with a friendly staff. Very nice storage units. Highly recommend