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Extra Space Storage
664 W Thornton Pkwy, Thornton, CO 80260, United States
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Extra Space Storage
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Ka
Review №1

I needed a storage right away, staff at Extra Space Storage were very helpful and friendly. It was a big relief to handle everything over the phone easily, also it was a Great Deal!, Thank You to Rachel and Pauline.

Sh
Review №2

The whole experience was truly amazing an smooth, especially when life throws you a curve ball and stress is at its all time high. From the phone call I made, speaking with Jane and going into the Thornton location with Brian couldnt have been more smooth. Jane was nice and help. Now Brian, let me tell you about that gentleman!!! So many things keep going not as planned that day. Every time they did Brian told me not too worry and always gave me a solution that made things work, he is also very informative. Always trying to help everyone save money and giving them advice to help make their storage experience the most. There is nothing like someone willing to help especially when you feel like life has already given you too much. We need more people in the world like Brian, remembering life happens and all someone needs is someone who can understand! I will be referring anyone I know who needs storage to Extra Storage Space.. Thank you so much for lighting the way when everything seemed dark!

Pa
Review №3

Rochelle was amazing oh, she took a lot of time showing me the different units that they have once I decided to do with extra space she ended up also helping me with my budget it was amazing that you took the time to do that she didnt have to but it worked out great for me I moved in right away and Im very thankful for her thank you very much for providing you with someplace safe to take my stuff thank you Patrick.

Jo
Review №4

Super friendly and prompt customer service. No hassle and quick in-and-out processing. I was able to arrive, look at my space, and do the paperwork in all of about 20 minutes. Its a little more $ than some around the area, but you get what you pay for. Clean and secure for sure.

Se
Review №5

Everyone was so helpful!! I was able to get my storage room same day over the phone which was great. they took the time to answer all my questions and overall staff was just wonderful to talk to. thank you Brian!!

Li
Review №6

Rachell was awesome!!! She made it so nice and easy to get a unit!!! Thank you extra space you guy rock!!

Er
Review №7

Rachel and Brian were great.They helped me get everything set for my move. Boxes, tape, rope, plus the rest of the packing I needed.

To
Review №8

This Extra Space Storage location is phenomenal. Brian the Manager is a terrific individual who is very professional, very helpful, and always ensures that his customers are happy and satisfied.I highly recommend that if you are looking for a storage unit that you look no further than Extra Space Storage at 664 Thornton Parkway. Trust me, you will be beyond satisfied.

An
Review №9

Thank you Brian! You are always so kind and you guys have been my favorite storage spot.

Li
Review №10

The manager (Brian Collins) was very polite and helpful. Had everything organized. Recently re-paved and painted making it a beautiful and welcoming place. Clean units. Hassle free

ca
Review №11

My experience was great I was in and out in 10 minutes! Rachel at the front desk was very helpful!

Jo
Review №12

Really great service arrived a couple minutes after they closed. Rachell was nice enough too still let me in and help me out. I didnt feel rushed and she was overall really helpful!

Mi
Review №13

Brian was very helpful. He always knew the answer and got me in and out of there with no fuss. I just stayed one month in between moves and it was super easy.

Sa
Review №14

Exellent atention recomend storages

Ri
Review №15

I dealt with Brian on the phone, finalizing my lease for a short term storage space and he made it as easy as could be. He was a delight to talk to and explained everything perfectly. He even recommended a cheaper plan than I had intended on purchasing based off their website, which shows some really hard to come by business integrity. Would highly recommend.

So
Review №16

Office is neat and smells clean, personnel is more than helpful which is the manager store Brian. Units are well maintained.

Lu
Review №17

Brian is great to deal with. He always returns calls and answers questions. The storage is clean and well lit at night. Never had any problems with getting in the gate like we did at two other places. Would highly recommend.

Tr
Review №18

I have nothing but good things to say about Extra Space Storage as a whole. Recently, Rachell went out of her way to find a discount for me without me even asking! During this time it is such a relief to know that even storage unit staff has my back.Also, the upgrades to the office and units are phenomenal in comparison to other places. I feel like my things are safer.

Ci
Review №19

Brian and David were super helpful in answering all of my questions! Brian even went as far to mention that he has two storage units down the same isle which will be great, since we will need two storage units for our office furniture. Pricing was the best so far! I would highly recommend Extra Space for your storage needs, customer service was exceptional!

Tr
Review №20

Very awesome customer service from one of your employees yesterday at your Thornton facility...Maddie... went out of her way to help me.... and the patients this girl has to deal with what she had to deal with is awesome you have a very good employee!......thank you Maddie... dont know how often employees have to go through Storage Wars amongst exes but definitely glad I had a understanding and patient employee like u!

Je
Review №21

Great service, more personal than other facilities.

Lo
Review №22

Good morning Extra Space!! Yesterday I went into your Thornton locatation and was warmlygreeted by Rachell. The facility is very nice and I was impressed by the price. Thank you for the great deal and thank you Rachelle for the very friendly customer service.

Mi
Review №23

They were extremely friendly made sure we had the correct unit for our needs.

An
Review №24

The gentleman that helped us was so nice and helpful

Kr
Review №25

Brian and Rachel were great! They made my storage experience very easy and quick. They were both very knowledgeable and helped me get into the right size unit at the right price. I highly recommend this place.

To
Review №26

Very diligent at keeping watch over the property. This gentleman does several walks of the property looking for any issues. I would definitely recommend these folks.

An
Review №27

I was helped by Brian the manager. He’s a awesome guy. He did not hesitate to great me which I’ve been to some places, he was honest and that’s what I look for when I go to places. I really recommend this Location.

ga
Review №28

Rachell was really friendly and helped me pick out a perfect space for my things. Clean place and good service

Hu
Review №29

Extremely helpful staff. Mr. Brian made my renting process so seemless and efficient, and got me a great day.

Ol
Review №30

Brian, was very informative and it was a pleasure working with him.Thank you.

Li
Review №31

Brian and everyone have been great to work with. Attentive and helpful, every time. I really appreciate their excellent customer service!

Re
Review №32

Clean storage locker, easy access, very friendly staff!

Be
Review №33

Had the opportunity to work with Brian at Extra Space Storage today, he was very thoughtful and professional.Thank you Brian!

Al
Review №34

Great costumer service. Super helpful.

CC
Review №35

Rachel was a delight and so helpful. Brians took care of us, too. They are definitely a winning combo!

Pe
Review №36

The man at the storage was really nice and helpful

Au
Review №37

Rachell was very professional and easy going person to work with. She made the whole experience of renting a storage unit fast and easy! Thank you!

li
Review №38

Brian is absolutely awesome! He helped us get our storage unit then he helped us get a parking space. He is totally informative and just great help! We were in and out quick both times. And their prices are definitely a steal.

Ta
Review №39

Clean, covid protocols, super convenient location and about the friendliest staff around. They were so accomodating and helpful in a very stressful time of my life. I cant begin to tell you how much I appreciate that.

Be
Review №40

This was my first time renting an storage, Brian was really good to explain all the process and took the time to even show around the facility... thanks and definitely will recommend this to all my friends!

Ry
Review №41

Brian was very efficient and had excellent customer service. Thank you!

Ry
Review №42

This is my 8th storage unit around the country and the online sign up made things extremely smooth. One of the easiest processes I’ve ran into!

Ma
Review №43

The gentleman that helped me Brian was awesome, very polite, helpful and explained everything to me . I would recommend extra space storage on 92nd in Thornton Colorado to anyone they are great people

Jo
Review №44

Thank you Rachel! You made this an awesome experience! So easy!

Li
Review №45

It a great place to park your motorhome, i had the parking at the end of the building where it protected by the camera. I felt that my motorhome is safe the whole time. That’s my great experience without having to worry about anything happens to it. I give it 5 star for my motorhome being protected.

Sa
Review №46

The general manager, Brian, was very helpful and very informative that making a decision on the size we needed was very easy. Most of all enjoyed the experience because he never tried to push and upsell something we didn’t need.

Gr
Review №47

Helpful and informative, overall a good experience.

Jo
Review №48

Brian was very helpful every time I needed it the 3 months I was there.

Je
Review №49

Brian provided great customer service. Probably the best customer service I have experienced so far!

Mi
Review №50

Wonderful customer service, so polite and able to explain everything so clearly. Very happy very satisfied customer.

Gu
Review №51

Brian has always been very helpful and that is great in my book. I have nothing negative to say about this location on Thornton

Ma
Review №52

I met with Brian Collins, he was extremely helpful with my personal needs. He not only explained all of the options available, but helped me to make an informative and educational decision as to what my needs really were. From the size of the unit, to the amount of insurance, to the type of lock needed. Very courteous, knowledgeable and friendly. He helped make this decision seamless in every way. Thanks again Brian. 😁

Ja
Review №53

We had a great experience! Brian was great help and we were in and out within a few minutes. Great deal as well! Give them a try you wont regret it!

Co
Review №54

Auction very well treated

Ja
Review №55

I got a storage unit here shortly aftermy grandma passed away 2 years ago. I have had it all this time and I absolutely love the service here. They are so friendly, fair, willing to help in anyway. I have nothing but goid things to say about their staff and services! Thank you!!

Pa
Review №56

I have used the Thornton area Extra Space Storage for a number of years. I highly recommend this location. The units are clean and dry as I have used several different sizes. The staff is unsurpassed in friendliness and problem solving. Brian is particularly knowledgeable and helpful!! Thank you so much. I will return should the need arise. ;)

Va
Review №57

Extra Storage Space is affordable and the process of viewing and renting a space was effortless. Rachell -Assistant Manager was very friendly and efficient. She made sure I understood everything about my contract. I love their hours and would definitely recommend.

L
Review №58

Rented here for a while Recently upgraded the drive way. Great personnel that are very reasonable and pleasant. BRIAN, the manager, has been great.

Ve
Review №59

Brian is very helpful and friendly! This is the second time we’ve rented a unit at this location. Super convenient and safe. Recommend to anyone needing storage.

Ki
Review №60

Kameryn was extremely helpful getting me in to the right storage in short period of time. She was very professional and made sure I had everything I needed!

Jo
Review №61

Rachel and Brian we very helpful in the process to get a storage unit. I will recommend extra space storage to my friends!

Ch
Review №62

They were very professional, and laid everything out for us to understand and didnt hide any fees or anything. 10/10 storage units are clean and much bigger then expected (in the best way). Definitely would recommend for anyone moving from another state

ma
Review №63

Good and safe place to keep your staff, Brian good guy and polite people....

Ch
Review №64

Service was great

JC
Review №65

Extra Space Storage in Thorton is great. Brian and Rachel were absolutely fantastic and very helpful with my needs for storage space. They are such nice friendly people. I will recommend them to anyone needing storage space rental.

Da
Review №66

Highly recommended. This is a very pleasant and professional company to work with. Thank you guys for everything!

An
Review №67

Brian was super nice and helpful. After I had made my reservation online, he gave me a call and in 10mins I was set up with my unit # and gate code. Defenitely recommend this place.

Ap
Review №68

Brian over addy extra space was awesome. He was super helpful and explained everything. He was courteous and knowledgeable and willing to help in a pinch.

Li
Review №69

Brian was very helpful and informative over the phone as well as in person when signing the rental contract. The facility is kept very clean, well lighted and open. I would highly recommend this Extra Space Storage on 664 Thornton Parkway, Thornton, CO.

Va
Review №70

When we called for more information Brian was very respectful and excited to help us. When we didnt make it to start the process on Sunday he welcomed us on Monday. He was very excited and super happy that we made it from New Mexico. Thank you Brian for being so helpful.

bo
Review №71

Rachel is awesome!!! Best storage to go to. My favorite. Easy in and out. Love this place

Ja
Review №72

This place is awesome and Brian is awesome

Da
Review №73

Great Customer Service.

Ja
Review №74

Brian and Cody were pleasant to deal with and made my experience terrific and quite easy.I will recommend Extra Space storage to my friends

Jo
Review №75

Great customer service! Very helpful

De
Review №76

I have had numerous different units at this storage site since 2011. All the staff are very friendly and professional in every way. Thank you Brian for my recent transfer of units. You accommodated my needs in a quick and professional way. Helping me to get moved before the asphalt delayed my move. Thank you to everyone at Extra Space Storage.

Ca
Review №77

From the very beginning when talking with the call center gentleman Noah, to the final destination at the storage facility dealing with Chris, it was delightfull. Caring, compassionate and understanding employees. We are even going to change our other storage needs here as well. Thank you all so much.

Co
Review №78

Person who helps me Brian Collins a really good experience with him explaining everything about was renting very specific really great customer service nice and polite person people like him is what we need on business, am so satisfied how he handled his job ...!!!

To
Review №79

Made a reservation for a unit online which was a breeze. When I arrived Brian was so helpful! He walked me to the unit to make sure the size I picked would work for my needs. He was a pleasure and very informative!! Thank you!

Da
Review №80

Very nice. Professional operation and the on grounds supervisor is very helpful. I feel great about storing my belongings here.

Ka
Review №81

The service was absolutely incredible! So happy to be a customer with these great people.

Vi
Review №82

Brian was absolutely the best!! Went over and above superior service with me.. explained things I didn’t even ask about.. didn’t even think about. Explained about humidity.. about what to put in plastic.. I need to repack some items but without his knowledge.. some of my precious items would of been destroyed!!! I cannot thank him enough!!! Made my visit so pleasant.. I have worked retail for 45 years.. this guy is a keeper!!!SincerelyVirginia Sabol

J
Review №83

Rented a 5x10 unit. Excellent customer service. Unit was clean and even had a light inside, which was super convenient. This place also has the best prices. Thanks again to Brian

St
Review №84

Quick and easy rental process. Clean units. Employee made things easy and was patient and positive attitude.

An
Review №85

Rachell was friendly, helpful, and professional. It was a pleasure working with you to get a storage unit.

Li
Review №86

I have spoken and dealt with Max, Jeremy, and Brian, and they were all very pleasant and knowledgeable. I had so many questions and Max was very patient with me as I asked each and every question. I found that they had the best rate of any of the storage companies around me.Upon moving in I had contacted them with a concern about the gate and they were quick to get the issue resolved. We havent been there long, but I am happy with the service so far.

Ma
Review №87

Great service. Quick and easy. Very informative. Thanks Brian

Sa
Review №88

Great experience extra storage 664 Thornton parkway Rachelle was vary helpful very kind would recommend if any one needed a place for storage.

Vi
Review №89

Hi my name is Victor, an today i worked with Gena. I am already a current customer at Extra Space but only had a small unit an needed an upgrade. she was very helpful with showing me my options in order to help me make my decision. The transition was quick and simple and she sent me on my way without any worries... Thank you Gena

Ju
Review №90

Friendly staffClean propertyGreat Service⭐️⭐️⭐️⭐️⭐️

Ti
Review №91

Brian is a great guy! He was informative and willing to spend the time to make sure you get exactly what you need!

To
Review №92

Great customer service! Was easy and quick. Great pricing!

Do
Review №93

Brian was very courteous and thoughtful. He showed me the unit I asked about and then took my information, while explaining everything very clearly. The place was clean and seemed very secure, so Im very pleased to have my possessions stored at Extra Space.

Ed
Review №94

We purchased a new class c motor home and were looking for a place to store it. We had selected a site north of Denver when we saw the post for Extra Space on line. We drove over and were treated warmly by Brian Collins and were impressed by the facility. Our camper now rests comfortably and securely at Extra Space.

Do
Review №95

Its a good place and its a good price! The employees were do nice especialy Mr.Bryan! I reccomend this place!

Al
Review №96

Great option to store your belongings, awesome pricing, and amazing service. Thanks Brian for providing excellent customer service!

Da
Review №97

This place is awesome and cheap as well and gena hooked me up. And just outstanding customer service definitely come here for your storage needs. Gena is super nice and really friendly as well she’s awesome 😊😉 Thanks Gena your the best!!

Ti
Review №98

Reasonably priced outdoor storage. It was really nice getting the first month free especially since we only needed short term storage. Gena the manager was so kind and friendly every time and helped us when we first signed up by going over all our options and showing us each size available. I’m also writing this review on Gena’s professionalism. When we were going to start our move out there was a very upset customer who frankly was being rude and condescending. The way Gena handled the situation and maintained composure especially after some of the things the customer had cursed at her made me want to recognize and recommend this storage facility!

Ji
Review №99

I have used Extra Space storage in several different locations and as always the customer service is always top notch. Brian the manager at this location is very friendly and extremely professional explaining any and all information I need to be informed of.I highly recommend this storage facility for whatever you may need to store.Jill R

Su
Review №100

Brian is great! He is very helpful and friendly. The rental process was easy and everything went smoothly.

Information
64 Photos
100 Comments
4.7 Rating
  • Address:664 W Thornton Pkwy, Thornton, CO 80260, United States
  • Site:https://extraspace.com/storage/facilities/us/colorado/thornton/300166/?cid=org%3A%3Amaps&utm_source=google&utm_medium=organic&utm_campaign=org%3A%3Amaps&y_source=1_ODIzNjI0Mi03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 303-426-0584
Categories
  • Self-storage facility
  • Boat storage facility
  • Moving and storage service
  • Moving supply store
  • Records storage facility
  • RV storage facility
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–1:30PM
  • Saturday:Closed
  • Sunday:9AM–5:30PM
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