I had the most amazing time, I saw a gorgeous diamond cross that was out of my price range but in shopping I found a delightful sparkly diamond band ring that I loved and I was in luck, the jeweler was there and could size my ring today. So I will be getting this ring for a beautiful lady whom I love So much, and it’s for me and I love it and I love me. Thank you and my sales lady was wonderful and she picked this ring out for the store and just put it out today, Thank you Vanessa, you have dynamite taste.
I cant say enough good things about this place. After 2 years of trying to find a trustworthy place to take my custom wedding ring to be fixed & cleaned, I was impressed by the reviews for Ben Bridge Jewelers and decided to stop in. They are friendly & professional, and after taking your ring they allow you to look at it through a microscope to identify the nature of your diamond so you can feel rest assured youll be receiving the same one when you pick it up.I picked up my ring and was blown away- its absolutely gorgeous and fixed perfectly (the center diamond was very loose on my pear shaped ring).Im so happy I found this place & Ill be taking my ring here for all my future cleanings & any needed care! Highly recommend. Thank you so much for a great experience!
Just had a great experience at Ben Bridge while shopping for my 15yr wedding anniversary. Tanya Witt was very polite, knowledgeable and took the time to show me all the items I was interested in. Not pushy at all and very genuine.
Great, no pressure experience. Very friendly and pleasant experience. Tanya was awesome
The Staff was very welcoming and knowledgeable about the Watch I purchased for my husband. 10/10 would recommend everyone to shop at the Temecula location!!!
Left my watch to be cleaned on July 23. Still don’t have it back. I have heard multiple excuses but no results.
What an excellent experience! No frills. No pressure. I asked them for what I wanted and they gave it to me. Better quality diamond for only a nominally higher price. Gave offerings and service another store across the way did not provide. Very satisfied with my service with Giordanna (sp?). Overall, a great experience.
This team is very professional I really like Mark and I highly recommend that we keep coming back and buying more and more things so they are the best
The employees at Ben Bridge Jewelry store in the mall were so helpful. I went in to get my wedding ring prongs fixed and when I got the ring back, it looked brand new! That was amazing because it is 43 years old🥰. They also cleaned another tired looking ring for me. Wow, what a difference. The sales people are not pushy and very friendly. I highly recommend you check them out! Susan W.
Mark @ the Temecula branch is very good at what he does and is very accommodating as well excellent!!!... enjoyed my purchase and experience.
I am a customer with Ben Bridge over the years, and today was another great experience shopping for my wife, Mark is always helpful in selecting the appropriate piece for the specific event, gracias
I was extremely happy to discover that Ben Bridge was carrying Oris. Tanya provided great customer service & happy to purchase the Big Crown Pilot, TLP.THANK YOU!!!
Forbod was great to work with. Took time to understand what I was looking for and knocked it our of the park.
Giordana was very helpful, knowledgeable and friendly!
Tanya was super patient and helpful.
Tonya went above and beyond to acquire the item I wanted in a timely manner. She made the process very easy with her friendly personality. Quality product and great service! Thank you.
The people are so friendly and have great customer service! I was helped by Esmerelda, she did a great job yet with the sizing of the ring unfortunately I am not happy with . The ring size I was told to lean towards was 4.5 when I am a 5, I considered it due to what she told me yet again now I have to go back in, which I did not want. I wish she would have considered how fingers swell once we wake up or throughout the day. It’s my fault for listening. Go with your gut instinct if you know your ring size and want comfort. I would give five stars yet I’m unsatisfied with the size. Now my finger is raw n sore.
Mark Kellner is a fantastic person and very knowledgeable with everything in the store. (Ben Bridge) has been my jeweler for 7+ yrs. And now that i live in AZ Mark is still able to help me out. Thank you for all the years (Mark)
Amazing service! I was looking for an Alexandrite ring and no one had one, (with real Alexandrite) except Ben Bridge. Giordana and her staff were very friendly and helpful. I would recommend this to anyone who is having trouble finding real jewelry.
Very kind and did a great repair on my ring
I have been shopping at Ben Bridge for over 10 years now, and their customer service has always been outstanding! I will visit other jewelers from time to time, and their service and product quality doesnt compare. Their prices are very reasonable and their employees are very knowledgeable! When you go you must see Mark or Charlie they are the best!
MArk Keller from the Temecula office was fantastic. He was extremely professional and knowledgeable. He answered all our questions and was patient and prompt. We will return because of him .
I haven’t bought jewelry in over 20 plus years but this year I really wanted to find something special for my wife. Ben Bridge I felt was a established trusted jeweler so I felt whatever I was to purchase I felt safe with the quality. Soon after I entered your store with my daughter, Brittany introduced herself to us and offered to answer any questions we had . I explained to her what I had in mind and price I was looking at she proceeded to show me what fell along those guide lines. There was a ample selection of items within my price range both below and moderately above . She was very knowledgeable and offered a wide selection to choose from. I ended up purchasing a necklace a little above my original budget but it was well worth it. Also offered a lifetime guarantee which I also purchased.All in all a pleasant experience and look forward to future purchases.
I took my heirloom ring to Ben Bridge today to be sized. What an amazing experience. The jeweler was able to size my rings in a short period of time. I am so happy that I can finally wear the ring my grandmother gave me. The ring was so clean, sparking and fit perfect! I imagine this is what it looked like the day my Grandpa bought it for his bride! Thank you so much Tanya you were so sweet and helpful today
Ben Bridge is a class act! Tanya Witt is the associate who helped me and she was great! She helped me pick out a classy design for a big life event and went out of her way to provide great service! The goldsmith did an excellent job mounting the stone to the setting. I trust Ben Bridge 100% and they made a life long customer!
I wanted to thank Mark for his professionalism, I’m from Southern California but military stationed elsewhere. He has spent the last 3 weeks working with me over the phone to find the perfect diamond engagement ring, I originally had plans set to meet with him but unfortunately I had to rearrange the plans due to work. He came in on his day off to work with me and provide me with an experience I will always be thankful for. He was even able to have the ring ready the following day. Thank you again Mark and Ben Bridge for providing me such an amazing buying experience I will always come back.
Its always a pleasure shopping at Ben Bridge Jeweler. Ive made purchases here for the past 20 years. It was great working with Charlie for this purchase. Shes friendly, outgoing, and has a real grasp of knowledge when it comes to store items and suggestions.
I have been looking and shopping for over a year. Talking with Nicole every couple months with ideas and she has been amazing every step of the way highly recommend working with her. Everyone else has been a pleasure to communicate with as well.
Had a wonderful experience! Ben Bridge went above and beyond with excellent customer service.
My husband and I visited Ben Bridge two and half years ago to find our wedding rings. We have always dealt with the kindest people who make us feel special and important as a customer. I was sadly allergic to my ring and have struggled over two years with the situation and not wearing my ring. I have been in touch with them over time to figure out a solution. They have since helped me to pick out another ring.. and figure out a fair solution involving trading in my ring. I have always been happy to stop in and talk to everyone that works there as they are always receptive and kind. Thank you Ben Bridge. We are glad to be a part of the family.
Gabe was great! He was very friendly and patient and very helpful with choosing a watch for my dad. We got a beautiful watch, great quality and great price. We will definitely visit again!
My jeweler, Tag Heuer maintenance, wife gifts
Farzana helped us today, and I had nothing but good things to say about her. My husband loves his wedding band he got as an early birthday present. Ben bridge Temecula has the best customer service you can possibly receive, this is our third big purchase from them and they earned our business forever. So is the manager he is super sweet and is always helpful to us!
When I walked into Ben Bridge I was immediately greeted by Farzana, she is an extremely professional sales lady. She has a beautiful smile and was willing to assist with anything you asked of her. When I return I hope to be greeted by her again. Thank you
Ben Bridge is the ONLY jeweler I go to. They have esquisite jewelry and knowledgeable & friendly staff. Thank you Marc for always taking care of me & providing the highest quality of service! Happy Holidays!
Absolute lovely service!!!!!! Gordona was very helpful!! Had trouble finding the perfect watch for my big trip and she aided me with finding the brand and fit that would be right for me!! Very happy ! Thank you Gordona!!!
Amazing experience with top notch customer service, Elizabeth does a spectacular job!
I was shopping for a watch for my son as a graduation present for my son at the mall. The first stores I went to I had to wait for help. One store I actually left because I couldn’t get anyone to help me. I happen to walk by Ben Bridge and decided to go in. Tanya was there ready to help me. She answered all my questions with the watches in my price range. No pressure and super friendly. I would definitely recommend Tanya at Temecula Ben Bridge
What an awesome experience! I have gone into jewelry stores before and they are average in there knowledge on really what the products they are selling but the ladies here knew their stuff, amazing customer service, super nice, and knowledgeable about my Hamilton Watch that I purchased from them!!!
Tanya at the Temecula Store is fantastic. She spent a lot of time with my family, made them feel comfortable, and was very helpful. Absolutely no pressure at all. One week later, we came back to purchase a ring. Great customer service and friendly atmosphere. Thanks again.
Mark has been my go to jeweler at Ben Bridge for the past nine years. Every time I go to Ben Bridge Mark is extremely knowledgeable and friendly. This last time I went to visit Mark, I had an old ring from when I was fourteen years old that was a size 4 an no longer fit. Mark advised me to get the ring resized so that I can start to wear it again. I was nervous that the band of the ring would be so thin.... but it wasn’t, it was perfect!!! Thanks to Mark, I am now wearing my beautiful ring again!
Amazing customer service
Great work, and done so quickly.
Nicole was totally nice and I appreciate her patiences with me. The whole staff of associates where so helpful and had smiles on their faces. What a great experience for my first time. Can’t wait to come back!
Always a great experience! The whole team is great. We typically work with Elizabeth and Mark and it is never a disappointment. Thank you so much!
Great customer service and experience... jewelry is beautiful and has lifetime care plan which not all jewelry stores have.
I just picked up my engagement ring that I have been wearing although it’s too large for the last two years. Paul, the master jeweler happened to be at the store when we went by, and my husband said it’s time to get the ring fixed (he’s the only one my husband trusts). The ring came out absolutely perfect and I couldn’t be happier that I can finally wear the ring without having to put “anchors” around it!
The staff is very knowledgeable. After visiting 5 other jewelry stores in the mall, Ben Bridge was the only one who was able to provide exactly what I wanted. The atmosphere is warm and welcoming. Highly recommend.
Mark was a pleasure to work with creating a custom wedding band. High in communication and care, the end product was exactly what we were looking for.
We had a pleasant experience with Tanya, she was absolutely amazing. She let us look at all the jewelry & answered all of our questions. She definitely took her time making sure we were satisfied. Thank you so much!!!!
I always receive excellent advice and service from the store manager and his staff. The selection and quality of their merchandise is the best.
We love coming to this store, especially to deal with Mark. He always treats us with stellar customer service and easy communication. We are so happy with our purchases!
I had such a great experience today with Mark and Tanya. They were patient and knowledgeable . I can’t imagine buying any Jewlery at any other store. They are honest and really wants what’s best for the client.Thank-you again for your professional and honest help!
Tanya at Ben Bridge was AMAZING!!! Thank you for all of your patience helping my daughter select her first communion bracelet and for helping me find just the right necklace for my cross!
Ms.Witt gave my wife and I Great Customer Service. She had a great command of the product Knowledge and she was very plesent to work with.We look forward to working with her in the future.
Thanks for being such nice and helpful people.My wife and I brought her wedding ring in for a check up and a cleaning.Nicole took great care of us.Jim and Desiree
Good customer service. High quality pieces.
Farzana was extremely helpful and gave us excellent customer service!
The staff that greet and work with you in finding the right gift are allways very helpful and patient. I have been shoping at Ben Bridges for 10 years and have never been disappointed. Great Job!Rex
Giordana was super helpulf in helping me find the right set of cufflinks.
Mark had very good follow up and excellent customer service!
She was she was helpful and charming and Decent, I mean you can tell her what you’re looking for, without hesitation . And a nice smile .She help me to choose the best ring for my wife .
Mark provided excellent and attentive customer service. The soldering and rhodium work done on my wifes rings was well executed on site in a timely manner.
Elizabeth was on it! Very helpful and knowledgeable. Definitely will be back.
Excellent service from Gabriel. I was extremely pleased with the process and the final product of the custom ring was better than I could have imagined.
Everyone at the store was kind an courteous,an help me out finding what i was looking for quick ! Will go back again
Very friendly helpful and just nice people they gor my business
Very well presented jeweler, everything was brought into store some my wife could see each piece to make up her mind which one she loved the most.And she found the watch.
Staff was very helpful and nice. They helped me pick out the perfect gift.
Second purchase and very satisfied with the staff and always with the store manager Mark.Thank youCT
Wonderful staff, Mark was very helpful. I highly recommend them.
Great up beat personnel! Cleaned and checked my ring.
Brittany was the bomb! She was very helpful.Great customer service!
Amazing customer service, excellent knowleadge of their Ana omg jewelryproducts !!!Highly recommended !
Gabriel was very kind and helpful! Would definitely recommend Ben Bridge, go see Gabriel!
I do love shopping at your store you’re so helpful, and I feel like family. Thank you
These people Grreat!!They take care of you in the short and long term.Much appreciated!!
I took my ring in to be sized and everyone was so nice and they got my new ring back to in 3 days earlier then expected. I will go back there
Tanya was very helpful!!
Beautiful designs. Service impeccable!
Very friendly employees. Thank you, Tanya for helping me find the perfect Mickey and Minnie bracelet!
Excellent, personal service with knowledgeable jewelers to help answer questions.
While on a trip to the Dominican Republic, I was diving and lost the bezel on my Tissot Touch, This watch has been all over the place with me. They sent it in, but Tissot couldnt replace it unfortunately. Tissot hooked me up with a replacement at a discounted price! Paulina was very thoughtful and keep me informed on the shipment and replacement process. GREAT service!
Best jewlery i ever purchased thank u tiffany my sales girl
Very nice and helpful staff.
-1 I spent 400$ on a Pandora bracelet for my girlfriend on christmas. A week later it fell off when we were on vacation...by the time she noticed it was gone it was no were to be found. I got skrewed big time. And the people at the store were like we are sorry what happend but there nothing we can do. I was planning on doing a lot of business with them but not now. BEWARE OF THIS STORE. maybe I just got bad luck but this thing was brand new.it shouldnt have fell off. You think after spending that much money they would want to help you out some how. Not me though.
Tanya was very sweet and helpful!
Always such great customer service.
Excellent people and great service .
Gabriel is fantastic! Patient and very friendly
Very friendly and attentive
Great service!
Service was awesome!
Yo gotti
Great experience
Great service