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Roopair Specialties Inc
5205 S Washington St # B, Tacoma, WA 98409, United States
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Roopair Specialties Inc
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Ke
Review №1

Roopair is the best Subaru shop in the region, bar none. Ive been having my Subarus serviced here since about 2011. The team is honest and knowledgeable. They work quickly, at a reasonable rate, and stand behind their work.

Ro
Review №2

I have had great experiences every time with Roopair. Josh was able to diagnose a couple problems, give accurate estimates, and fix said problems. Wont be taking my Subaru anywhere else.It was really tough finding an new mechanic after Hawks Asian Auto Repair in Fife closed. Although the rate is a little more than Hawks (not by much), definitely felt like it was justified with the overall thoroughness of Josh and company.Definitely recommend Roopair for all your Subaru needs.

Jo
Review №3

I have been here for a variety of services and I am impressed with the honesty, good nature and the quality of the service. Josh and Dan have been awesome to work with and I will keep coming back and referring my friends here.

Gr
Review №4

I have an older Subaru with over 120K miles and it runs like new. These guys have fair prices and great service. If you have a Soobie thats out of warranty I recommend this place

Ch
Review №5

Quick and efficient. They dont use a comprehensive check list like Im used to at the dealership. Thought they might be less expensive than the dealer... Maybe by 10 bucks, dealer always does a car wash when done so theres that too.

An
Review №6

These guys go above and beyond! Will never take my subaru anywhere else! Dans knowledge is so comprehensive its best always to come to roopair.

Ca
Review №7

The costumer service was ok. I just thought that $150 an hour for a diagnostic was a little ridiculous. I mean what happens if it takes 5 hrs to figure out whats wrong with the car? Do they really expect someone to pay $750 just for a diagnostic on top of the cost of the parts and labor which could cost double that amount or more. Im sure their good mechanics but the price for a diagnostic is ridiculous.

Da
Review №8

There is not another place I would ever take our Subarus to. Absurdly fast response and repair times. Honest quotes and service. Praying this shop never closes as I really wouldnt trust anyone else. Working with their ROOsales shop was top notch as well.

Re
Review №9

Excellent service. Went for a 90K service on my 2010 Forester while on a camping trip in the Olympic National Park (Im from out of state). Ended up being about $100 less than the estimate! And I was out of there a couple of hours quicker than originally expected! Car is running great. Will definitely return for future service on my Subi - a great reason to plan another camping trip in the ONP and the beautiful state of Washington : )

De
Review №10

Excellence is Routine at RoopairWe live 45 minutes away but feel it is well worth our time and effort to bring our Subaru to Roopair. Excellent, honest, knowledgeable service and advice. Always a pleasure.

Ri
Review №11

Very honest, helpful, and professional. Would 100% recommend if your Subaru needs work. Brought my Forester in with a ticking A/C. I thought it would need a whole new compressor. But they inspected it and turned out to just need a A/C recharge. Got it fixed in an hour or so for 1/4 of what I thought I was going to spend. Very honest, helpful, and professional.

Lo
Review №12

Went in with our older Forester for an oil change and asked them to replace a squeaky belt and change out our brake pads. They changed the oil, tightened the belt and told us the brake pads still had plenty of life on them. We left with a very small bill. We were happy that they only did work that was needed and didn’t do the unnecessary work that we were prepared to pay for. Very fair and honest business. Would highly recommend!!

Jo
Review №13

I was advised by a dealership in the area that my Subaru all of a sudden had a severe oil leak and needed immediate maintenance. Skeptical of the sudden issues with my Subaru I called Roopair. Josh the Service Manager scheduled my appointment. When I arrived early for my appt, he looked at my Subaru earlier than my appointment time. He was very honest and didnt try to take my wallet for a ride!! I am 100% going back here whenever I have any car trouble or need maintenance and will be bringing all of my Subarus here. I will be recommending all of my friends and family with Subis to check out this shop. Thank you again to Josh and all the Bros at Roopair!

Je
Review №14

Roopair is always helpful and honest with me regarding what needs to be done and in what timeframe. The work I had done was done well, done quick, and done for less than I was anticipating. I wont take my car anywhere else!

Ma
Review №15

My wife and now my son to here. My truck is a Nissan. Honest guys. Do good work. We have been going for years.

Co
Review №16

Awesome place. They will take care of your Subaru and are really good about explaining issues to you

La
Review №17

As always - fantastic service!

Ou
Review №18

Had my 2019 Crosstrek worked on here, they did one amazing job. Fair service pricing and friendly staff. I would recommend this shop to anyone with a Subaru.

Da
Review №19

Great place and very honest. Ive been taking my 2009 Forester there for 5 years. Dealer quoted me $4400 for repairs; Roopair did it for under $2K. Theres no barista here to make you a latte while you wait, but who needs that anyway. They do great work at a fair price. Highly recommended.

Gr
Review №20

Took my car to a different shop 2 times and they continued to tell me I had a transmission issue. Got to RooPair and explained it to Josh. Told him what in thought the issue was, he agreed. Put on proper, good quality parts and had my car fixed and in and out within an hour. 2000 Forester with 281,000 miles and its running smooth thanks to their quick, quality work. If you have a Subie, don’t even go anywhere else.

Je
Review №21

Wow!! I had a wonderful experience at RooPair Specialties!! Not only were they friendly (thanks Josh!), but they fixed my air conditioning and I was charged less than I was quoted. I definitely recommend RooPair Specialties!

By
Review №22

They were recommended on my cities Facebook community page and they did an a++job.

Di
Review №23

Ive been bringing my older Forester here for several years and really like this shop. For me, a good and trusted auto mechanic is one of the people important to my life and when I find that person or shop, I very much appreciate them. The advice and service decisions weve made here have felt appropriate and not unnecessary, Once, it was simply suggested that I change something I was doing, like your doctor telling you to eat a better diet to see if your health or condition improves -it did. Also, they have a way for you to track things like your service history online if you want. It requires you to create a password which I try to resist but, a nice optionI now live significantly outside of Tacoma and make the drive. And its my understanding, Im not the only one. These are good people and I highly recommend RooPair.

Ke
Review №24

Roopair is the best . Its a bit of heaven on earth. you cant go wrong in choosing them to work on your Subaru.

Re
Review №25

I needed parts that are hard to find, I was on a time pinch, and was out of town... they were a huge help and were able to get me what I needed sooner than expected! Wish I lived nearby, it would be nice to have a shop I could rely on! :)

Ge
Review №26

I trusted the guys instantly with my treasured Imprezza.

JR
Review №27

First visit and I couldnt be happier with the service. The staff at Roopair are knowledgeable, professional, polite, and efficient. I am very happy with the service provided and will continue bringing my Subaru to Roopair for service.

lu
Review №28

Absolutely fantastic service. No nonsense, no upselling, and no bad service. These guys have done work on my 2006 Forester a few times and I have no complaints. They work fast and are very knowledgeable. They even have a loaner car if yours is in the shop for more than a couple hours. Ill be going back to Roopair next time my Forester needs service.

Ma
Review №29

These guys know Subies inside and out, saved me money more than once by not doing repairs when unneeded, fast service, repairs made right the first time. Love these guys!

Cr
Review №30

Awesome place! Honest & I always have a good experience when I go there. Absolutely recommend!

Ro
Review №31

Roopair is the best!

Ji
Review №32

My first visit, 90,000 service for 2014 Outback, all went well, got some useful tips, will probably return for substantive stuff and go to dealer 30 minutes closer for routine stuff.

St
Review №33

Ive had nothing but good experiences here at Roopair. Josh, Dan and everyone Ive spoken with have been nice and helpful and the technicians are quick when getting an oil change on the order of about 20 minutes. I highly recommend this shop for your Subaru.

Mi
Review №34

Honest and efficient. They only charged me for a quarter hour on an easy fix. Most mechanics charge for an hour, even if it only takes fifteen minutes.

K
Review №35

The only place to take your Subaru! Top notch service, reasonable prices. Trustworthy crew.

Du
Review №36

After my first visit for a major car repair I will never go anywhere else. They identified and fixed an issue that four other shops kept saying wasnt really broken. The other work I brought them was done very well and for less than the local dealership quoted. They provided a loaner during the repair. All in all Im very happy with this place.

Ma
Review №37

Good place to go to get your Subaru serviced and since we own two of them were there regularly.

di
Review №38

Very helpful! Im confident in what they say to be true. Im glad my friend suggested them.

Jo
Review №39

Will always take my legacy to them! Best there is and totally affordable. Fast and efficient!

La
Review №40

Had my first experience with Roopair this week and am very happy with the result. Took in my 2003 WRX for service and asked for some additional diagnostic help with a brake problem I was having and thanks to their deep knowledge and understanding of Subarus they were able to solve the problem in short order as well as clearly explain the issue and what they did to solve it, which is much appreciated. Looking forward to using Roopair for future work. Thank you for taking great care of my car!

Ga
Review №41

I stopped by just to ask a question about an engine noise my 02 H6 was making. All the guys were super helpful and friendly. They really went out of their way to help me. Great employees there! Thanks guys!

Br
Review №42

The best place to maintain your Subaru!

Do
Review №43

Great guys and great work done. Fully endorse these guys.

Tr
Review №44

I was blown away by how nice everyone was at Roopair. It was so fast to get my oil changed and the price was very reasonable compared to some other shops Ive went to. Cant recommend them enough

Di
Review №45

I have never been more impressed with a repair place. I took a used Subaru that I bought from a dealer in for an inspection (You know, the one you should get BEFORE you buy the car?). They were fast, courteous, and gave me good news--I found out I bought a fabulous car! The price for the inspection was excellent, and they replaced a couple of little things the car needed. I actually look forward to taking my car there again for routine stuff.

Al
Review №46

Ive taken my car here a few times, and they have never let me down. They are always reliable and honest.

fo
Review №47

Hard to say how they are overall as they dont tell you much of anything other than how much you owe. Ive brought our car in for a few oil changes and the front counter guy doesnt prioritize customer service. To make his inadequacies in communication worse, they never provide any kind of status report post appointment, which makes me wonder how thorough they actually are. It might be there, but I dont see the quality control and as a customer Id like to.

Ba
Review №48

I bought a 1999 Legacy Outback about 6 years ago and heard about Roopairs at that time. I cannot praise them enough. Great employees and the prices are reasonable. I have a friend whos son bought a Subaru and told them to take it to Roopairs for oil changes and anything else that may need to be done in the future. My father took his Subaru there to get a new battery installed. It was much less expensive then if he had it done at the dealership.

Li
Review №49

Took good care of our car. Competitively priced. Great service

Ja
Review №50

Roopair is my go-to maintenance and repair home for all of my Subarus, starting in 1986, when Ben and Dan worked in a shop in Parkland. They go well beyond providing excellent customer service and skilled mechanic work. They keep me on top or everything I need to keep my car running well. Year 10, for the current Outback.

Ca
Review №51

These guys are fantastic! Reasonably priced and super friendly.

Ch
Review №52

If you take your Subaru anywhere else, you are wrong. You wont find a more honest professional Subaru expert shop in the state of Washington.

Br
Review №53

Not what I expected.Disclaimer: This was not based on the quality of the shops work, rather the way they treat their customers.First of all this shop is pretty busy and sees a high volume of vehicles. Secondly they are a Subaru specialist and they have a long track record of diagnosing and repairing boxer motors (of the Subaru variety). Thirdly, they deal with a lot of owners that either dont know much about their own cars or simply come in with a plethora of issuesIt started when I made an appointment for my sisters vehicle and had to reschedule the initial appointment due to an illness. When we arrived we were greeted by Dan, which we proceeded to sign in for our appointment and described the issues with our vehicles. At first the interaction was pretty routine until we started to go over the work for my sisters vehicle.She is the original owner of our 2004 Forester XT 5speed. There has been some looming maintenance for the car such as, spark plugs, valve cover gaskets, clutch, flywheel, ps pump, AC recharge, diff fluid change, transmission fluid change, and some other odds and ends. As soon as we get done explaining those items that need to be taken care of, Dan simply says, You might as well get rid of the car. Without a second thought or a quiver in his voice. My sister and I look at each other slightly stunned. We try to inform Dan that we are looking to maintain the car and keep it within the family due to how few manual XTs are still around let alone imported at the time. Dan then proceeds to tell us how much it would all cost and before everything was said and done wed sink too much money into the car and wed never see any of it back.This all came as a shock as you think for the prices of their labour that they would welcome a high dollar customer job. After some protest we agreed on replacing the clutch and flywheel but Dan told us it wouldnt be for another couple weeks as they were totally booked up. They then took my Forester in and quickly solved the power steering line leak and one of my cam seals that had been leaking.Fast forward a couple weeks later when my sister is ten minutes away from the shop for the appointment (keep in mind we drive well over 45 minutes to just get to the shop). When Dan calls and says, I cant get you in well have to reschedule the appointment. My sister then explains that she just drove a half hour to get told ten minutes prior that they would be unable to accommodate her vehicle that was on the schedule. Dan proceeded to argue with my sister about the issue and said that she could reschedule if she wanted to.This obviously left a really terrible taste in her mouth and theres no surprise that we never called Dan back. We didnt expect this kind of treatment from a professional Subaru mechanic, let alone one with this track record. Its fair to say both I and my sister wont be going back to Roorepair, for the service we received alone is enough to make anyone not want to fork over cash for service even if they are good at what they do.

Ki
Review №54

Weve been taking our Subie there for years, since the factory warranty expired. They have always been responsive, fair and honest with us. We tell everyone we know who has a Subaru to check them out! Looking forward to many more years of service with them. Thanks!

Ha
Review №55

I just had my first visit here and Ill be a repeat customer for as long as I have my Subaru :) The staff are super friendly and no one tries to upsell you - my entire oil change visit cost the same amount as what Jiffy Lube tried to charge me for just the oil. They also fixed an old problem with my ABS that had been bugging me for ages!

Mi
Review №56

230k+ and purrs like a kitty. Thanks Mr. Roopair

Lo
Review №57

Very knowledgeable . Had rough idle and gas pedal delay on my 01 legacy for so long took it to Subaru of puyallup. And another Subaru specialist. Both couldnt figure it out. Came in to just get my rear o2 sensor . They sat me down and told me he can almost guarantee its because both o2 sensors are failing but not throwing the code yet . Sure enough . They replace both . And it fixed it all . They saved me money with 5 star service . Highly recommended !!

ki
Review №58

Always feel like they go above and beyond. Josh is my favorite employee there. Its nice to know every time i go there he will be there and hes always honest about what needs to be done and doesnt bother with the stuff thats just gonna cost me extra but isnt absolutely necessary and i appreciate that very much. Loyal customer here i drive from Graham to Tacoma 45 mins to take my car to them.

Do
Review №59

Roopair is a top notch independent Subaru service center. This is the ONLY place I go for maintenance on my 2012 Impreza.

Th
Review №60

Best Subie shop in the Puget Sound. Rest assured your ride is in the best hands.

Kr
Review №61

My husband and I have been taking our Subarus too Roopair as long as I can remember - My 2011 Forester, my 1997 Outback and his 1987 GL wagon all have a history with Roopair. They are an honest shop, with fair prices and good people. I recommend them to everyone I know with a Subaru!

El
Review №62

Real nice staff that helped me get parts when I was doing a rebuild myself. They definitely know their stuff, because they could answer my every question about engine internals.

ej
Review №63

Best subaru repair around! The owner Dan and all the employees are very knowledgeable and friendly! You will get an honest and fairly priced quote/repair job here! Best subaru service in anywhere!

Do
Review №64

I dropped my Subaru off on Saturday for a Tuesday appointment since I had a ride available. Roopair started on the service on Saturday so that my car car was done mid morning on Tuesday, and much cheaper than the dealership.

Ja
Review №65

Auto repair shop which only works on Subaru vehicles, thus the name is a play on words Subaru and repair. They were quite honest in their assessment of my vehicles mechanical issues. Didnt try to persuade me to order repairs. Actually told me not cost effective to put money into repair.Anyone with a Subaru should check them out next time needing routine maintenance or a mechanical issue.

De
Review №66

Everything that is Subaru they can handle. GREAT service work and very very knowledgeable, courteous friendly staff

Ja
Review №67

Very nice and know what theyre doing. They are a honest shop.

Fe
Review №68

He was really nice, picked up all my calls and answered all my questions, I got a new engine built there it runs perfect now

Hu
Review №69

Very quick expert solutions found. Repair charges are normal, sometimes a pleasant surprise. Friendly.

Sa
Review №70

I miss having a Subaru simply because of how good Roopair is. Well, and theyre also great cars.Before my current vehicle, I had a 2003 WRX and loved it. Zippy little solid car that was great in bad conditions. Just got a little too small for a family vehicle.About 5 years ago, I brought my WRX into a local dealer for a quick oil change on my lunchbreak. When they were done, I was met by a service technician with an iPad. And a hard sell. He had pictures of the cars engine and told me the head gasket was bad - oil was leaking everywhere and he just needed my signature for the $2k+ work to be done. I told him Id think about it.Took the car to a different place and they said, no, it looked like just some bad seals and they could handle it cheap. Cool. Except 6 months later, they said my head gasket was about to go out and itd need to be fixed for $$$$.And then I found Roopair. I mentioned what the two previous places said and the guy laughed, shook his head and said that, no, head gaskets dont really go out on the cars. Despite it being 10 years old. They do their magic and find oil leaking somewhere else onto the gasket and explained that that was probably what the other people were seeing. They fixed it for something like $120. Drove it for another year before selling it and it was in great shape the entire time.I never felt like I was being hustled here. Theyve all been down-to-earth guys that seem to just really enjoy working on Subarus. Based on previous companies Id worked with, pricing was fair and they never pressured me for anything. The few times they spotted something that needed to be done, they brought it up and let me decide what to do with it. Unlike dealers, theyll install 3rd party parts (like brake pads) without issue and they drove to get it (complimentarily) washed after appointments.Great place.

Ja
Review №71

These professionals know specialize in Subarus and know then inside and out. Brought my vehicle there for a head gasket leak and they repaired it along with a couple other minor issues wonderfully. Car has never run better.

No
Review №72

Always impressed with the service here -friendly, communicative, & competent staff that approach a problem best they can. Efficient & reliable.

Ta
Review №73

Honest and knowledgeable. Trust them to get the job done and do it right.

Ro
Review №74

In the past dealing with Subaru dealerships once during servicing my two year old vehicle they indicated a part had to be replaced. They often created problems that did not exist. I had had enough so a friend guided me to Roopair. They check out the problem with the mention part and indicated no problems. Ten years now and the original part still functions well. Who can you trust? Roopair.

Tr
Review №75

Professional and reasonable

ju
Review №76

I love these guys! They are completely honest, do the best work and have great customer service!

Fl
Review №77

The only place I will take my Subaru Honest and friendly.

Be
Review №78

I lived in Tacoma several years ago. These guys help me keep my 1982 GL wagon on the Road! There was never an issue with Parts, the work they do, or the ample free advice they gave to keep my car running until I was stationed overseas.

Du
Review №79

Best damn repair shop ever. Only place Ill take a subaru

Ja
Review №80

Have been taking my Subaru there for years great group of guys and HONEST!

Bo
Review №81

Awesome service! Totally worth the trip from Olympia to have these folks care for my Subies.

Sh
Review №82

Great service,professional,fast&very upfront&honest about pricing

Al
Review №83

Great business! Great customer service and pricing.

N
Review №84

Josh was great at explaining what was wrong with my car. apparently my car sux.

PA
Review №85

They are the best and most knowledgable BAJA specialists ever!

Sc
Review №86

Great place to take your Subaru for anything. Knowledable staff, and great customer service.

Ev
Review №87

Amazing just got a used 08 sti got rod knock 6 days after I got it! Evryone at roopair was vary helpful with helping me move to a fix. Did a rebild got it back 3 days ago and is runing amazing had a scare the fist day back so I called the shop and they where more then happy to help me with anyting! I will be back for any more wook in the future. THANK YOU ROOPAIR!!!

Ch
Review №88

E-mailed then asking about issues with my car 3 months ago and never heard back.

Al
Review №89

Love the guys here! Friendly and helpful!

Ca
Review №90

I trust Roopair to tell me what I need to fix and what I can wait on.

Li
Review №91

Highly Recommend. Very Trustworthy

Cy
Review №92

Awesome! did a great job for a good price

ga
Review №93

Awesome guys that know Subarus!

De
Review №94

Best Subaru service in the PNW!

Ri
Review №95

They do a great job !

Al
Review №96

Does the job right and no BS

Be
Review №97

They know there stuff

ji
Review №98

The counterman was rude and of no help

Ch
Review №99

The Subaru experts.

Information
2 Photos
99 Comments
4.8 Rating
  • Address:5205 S Washington St # B, Tacoma, WA 98409, United States
  • Site:http://roopairspecialties.com/
  • Phone:+1 253-475-1760
Categories
  • Auto repair shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–4PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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