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NW Autowork
3424 S Tacoma Way, Tacoma, WA 98409, United States
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NW Autowork
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Jo
Review №1

My E90s starter died, and they were able to get me in the very next day. Finished the job in less than 24 hrs, with a reasonable cost too. Very professional, and happy with their work. Thanks guys!

Br
Review №2

This is by far the most amazing auto repair shop I’ve ever been too, and will use them for all my BMW needs. Fantastic prices on repairs, high quality service, and very good repair times. Marlon, and his team are very knowledgeable, and hard working. Keep up the awesome work!

Ca
Review №3

Thank you to Marlon and his team for the amazing work! Came to install FMIC, charge pipe, down pipe, and a transmission fluid change. No issues, no leaks or smells within the cabin. Definitely recommend NW Autowork for all your Bimmer related needs!

Ge
Review №4

Very profesional and detailed oriented. Friendly and knowledgeable about Mini Coopers!!! If you own a Cooper go to these guys for repairs. They help you out, and the price is reasonable!!! Ask for Marlon.

Da
Review №5

What can I say that hasnt already been said? Marlons shop is excellent. Knowledgeable BMW specialist. Very pleasant to talk with him. Willing to spend a few extra minutes to go into recommendations. Had multiple fluids changed and brakes inspected. As mentioned by many others, the most reasonable prices for an indy Euro specialty garage Ive found so far in the S. Sound. Highly recommend.

An
Review №6

I was searching around for a shop that could install coilovers + alignment on my FRS and came across NW Autowork. Like many other reviewers have said, I want to echo that Marlon did an excellent job on the install and suspension setup, and they are very professional. I highly recommend to anyone seeking to have work done on their car to NW Autowork. Very impressed and will definitely be my go-to mechanic.

Pe
Review №7

I dropped in during a test drive to have the car checked out without an appointment. I was seen within 5 min and was treated very well. They were able to help me make a confident decision on getting a good deal on a car that I traveled over 300 miles to get. All in all they were very helpful and I would absolutely recommend this shop to anyone.

RJ
Review №8

Hands down the best place to take your BMW, I will no longer be taking it to the dealer. Marlon is extremely knowledgeable and will not sell you on anything you don’t need.I brought my car back for more work and they do not disappoint! Best places to get your car repaired hands down. I will not take my car anywhere else.

La
Review №9

Broooo! Let me put you on if youre not already! This place IS THE BEST! He fixed everything perfectly and made my car a million times better!!! He let me know everything that was wrong with my car, told me what I really needed done, and fixed all of it PLUS an extra thing I wanted done! AND HE WASNT CRAZY EXPENSIVE!!! If you have a car problem take it here, theyll get your car right at a DECENT price!!!

Ad
Review №10

Great customer service, great work.

St
Review №11

Had my battery replaced. No waiting. They worked with me to make sure I had the right kind of battery and that the computer was reset. Its good to find a non-dealership shop that can work on my Mini.

Ba
Review №12

Super quick

Ho
Review №13

Nice customer service and a true BMW specialist. Fix the suspend and struts of my BMW perfectly!

Na
Review №14

Had my bmw taken there for some general maintenance and had some performance upgrades all for a great price, highly recommend

ju
Review №15

Came to check out the repair shop few weeks-ago. I spoke with Marlon and he gave a good insight into working on my BMWs which are outside of BMWs 3yrs/50k. Made an appointment with Marlon and he performed the repairs (oil change and cabin air filter change) promptly and the cost were cheaper than Jiffylube w/10% Military discount (528i).Highly recommend Marlon for BMWs!RP

Di
Review №16

Before they even looked at my car I was told just get rid of it because it had high miles and was older (2006) I should have driven away after that. Once they had my car they replaced 2 seals and that came to over $500. I still had the exact same issues as when I brought it in. They did not look at what I told them might be the issue which btw ultimately was the problem and brushed off my idea probably cause Im a woman. I will NEVER EVER EVER set foot here againBottom line trust your gut and do your research.

W
Review №17

Great shop. Quick turnaround. Quality work. Honest. Not to mention he has the best prices around. Hit this guy up when you need work on your Bimmer! I would give him 10 stars if I could. Thanks again dude!

Je
Review №18

Needed to get my headlight replaced and was quoted by other shops thousands of dollars to replace the entire thing- took it to this shop and got it diagnosed to find out it was a much simpler fix for about $300. He is fair and fast and beyond reasonable. Will not take my BMW anywhere else!!

Mi
Review №19

Marlon is a hard working service professional and business owner whos team worked on my 2013 BMW 335XI several times. His prices are reasonable and the work performed was very timely. I will use him again and recommend him to others who value their car, time and money.

Br
Review №20

I took my 2015 BMW X5 35d for my annual service (after my Ultimate Care ran out) and I will definitely be making this my go-to service center. Great Job!

Al
Review №21

They did the DCT oil flush on my e92 m3 and the abs pump replacement and bleeding on my e60 m5, im very happy with the results, you just have to trust these guys they know what theyre doing, Highly reccomend them!!!!

Cr
Review №22

Highly recommend for any BMW repairs, great service!

Jo
Review №23

Excellent workmanship. Car was delivered on time.

Ro
Review №24

Best new spot for euro

D
Review №25

I was lost trying to find a new place to have work done on my Mini Cooper clubman, and by fait I drove buy Marlons shop, I made a U turn and went inside, meeting Marlon in person he’s a really nice guy. I asked if he worked on Mini coopers he said yes told him what my problem was and he scheduled me for the work to be done, now I’m very iffy about finding new car techs but I took a chance and after having my Mini Cooper back from getting my timing chain replaced I’m happy cars running tight and good, so all you Mini Cooper drivers looking for a good mini tech NW autowork is where you should go, patronize his business he’s a good guy and a good tech. Thank you Marlon I’ll be back for sure.Mini life IZUDWN 👍🏿

Da
Review №26

Marlons a no nonsense professional. His prices are reasonable and the service excellent for my 2006 325i! Ill definitely be back for future maintenance!

To
Review №27

Awesome mechanic... took my 09 335i in a couple weeks ago. he did a 60k service and walnut blasting. He was very informative and showed me things on my car I didnt even know. He finished in a timely manner and gave me a fair price and great service. I would recommend to all my friends and family

TS
Review №28

2008 BMW 550iI started having issues with my transmission shifting hard between 1, 2, 3 gear eventually my transmission faulted and would no longer engage into Drive or Reverse. I called around several shops explained the symptoms and was told to bring the car down. I was told my car would be 7,500$ for a transmission rebuild and that they don’t rebuild transmissions in house and would have to send it out to be rebuilt and they’d install it. After searching the web for a third opinion, I came across NW Autowork! I read through several reviews and decided to give the shop a call. I explained the symptoms, I was having and was told my transmission was known for having a few common issues that don’t require a full rebuild just the replacement of a few affordable parts. Morlan the shop owner dropped the oil pan and didn’t find any metal shavings or serious signs of transmission damage. Turns out it had faulty solenoids that needed to be swapped out, the solenoid kit was 330$. I was told by two different shops 7,500-10k was needed to fix my car. NWAutoworks fixed my car for under 2k they are professionals, skilled mechanics that are passionate about BMW’s, I trust their opinion they are the real deal. I had my car back and on the road in 24hours.

Br
Review №29

My experience at NW Autowork was the best compared to any shop that I have been to that has worked on my car. Marlon is a very knowledgeable tech that knows BMWs. I went in for a lowering spring install and was very satisfied with the work, he also went ahead and pointed a few other things that I needed to pay attention too. Iam for sure coming back to his shop for anything further on my 2011 335xi and if anyone else is out there is looking to have some service done on their BMW dont hesitate and contact Marlon at NW Autowork.

La
Review №30

Marion has kept my 2003 BMW 330 xi running like a dream. He is an excellent mechanic.

Th
Review №31

Just got my BMW brakes replaced here. Their prices are reasonable and the service was fast and professional. I definitely will be recommending this mechanic to my folks.

Ty
Review №32

NW Autowork is the best BMW indy shop in the area and far better than the dealership. I’ve taken my 2011 328i here multiple times because the price is very reasonable and I’ve always received the best customer service. Marlon is extremely knowledgeable (BMW trained Certified Technician) and overall a genuine mechanic who goes the extra mile to make sure you’re satisfied with the work. Never tries to sell you on repairs that don’t need to be done and completes the work quickly. I highly recommend NW Autowork and I intend to always bring my BMW here for repairs.

de
Review №33

This is my new mechanic... he knows his stuff. Very fair pricing! Hes fast an keeps in contact. Got a foreign car, dont think twice. Marlo is your man!

de
Review №34

Marlon was recommended to me through a friend. my preconceived notion was that i spend and arm and a leg on the repairs. but i was completely wrong, he fixed the original problem and then he also took his time for educate on common wears and tears of that particular vehicle. so long story short not only he fixed the problem he educated me and treated me like a valued customer. ALL my Repairs are done by Marlon and i live in Seattle.

Ja
Review №35

If you care about your BMW, take it here. NW’s no bs and always willing to help.

Ke
Review №36

Marlon is by far my favorite mechanic that I’ve been to. His prices are incredibly fair and he doesn’t mind taking the time to explain things to you. He knows his stuff and that shows in his work. It was hard to figure out where to take our BMW before discovering his shop in an online BMW forum but now there’ll be nowhere else we get our car serviced and repaired at. I couldn’t recommend him highly enough.

Th
Review №37

Their owner and primary mechanic was genuinely one of the nicest people Ive ever had the pleasure of working with. Explained in detail exactly what he fixed on my car, explained what I would need to get done next and why. Genuinely and incredibly honest, helpful, knowledgeable, reasonable in terms of cost, and one of the fastest experiences Ive ever had in Auto Repair. I will absolutely be using these guys for all future car repairs, and will be recommending them to everyone that I know that needs any kind of repair, or car help.

Ch
Review №38

Marlon is awesome! He specializes in BMW and Nissan, but works on all cars. Not only did he work on my Infiniti G37, he fixed up my friends BMW Z3 for a fraction of the price others were quoting us. He has earned my future business.

An
Review №39

I heard a lot of great things about this place. So I took my bmw M3 in and was not disappointed. Marlon really knows what he is doing and he has everything in his shop to get the job done. If you’re looking for an experienced mechanic that you can trust, this is where you need to go. If you go anywhere else you are making a mistake.

Fa
Review №40

Marlon is a very professional and cost effective. When I had a problem with my mustang my god son referred me to him. I will never go any where else for my automotive needs. Thank you for being a honest and reliable source in the industry.Faye

Bo
Review №41

Quick honest assessment and work. Pleasure to work with. Would definitely recommend. Thank you!

St
Review №42

Marlon is not like other mechanics. Ive been taking both my cars to him for about 5 years and he always stays professional, gives fair prices, and shows a genuine interest in keeping my car reliable for me and my two kids. Hes honest about the work that needs to be done and completes it on time. I have a lifelong mechanic! I will never take my car anywhere else.

An
Review №43

Marlon was extremely polite and knowledgeable about the work done on my car. I went in thinking one thing was wrong to find out it was something different all together. Very honest business at NW Autowork an I will definitely return with my car in the future!

To
Review №44

I had NW Autowork install my N55 Downpipe. You cannot ask for better service! After dealing with plenty of shady mechanics, it is great to find one that is on time and does quality work at a very reasonable price.

Jo
Review №45

Really Great!!!! Automotive Technician I have worked with Marlon for many years cant stress enough of his expertise. He is a diligent automotive technician proficient in problem solving auto repair issues while consistently delivering quality service. Highly recommend NW AUTOWORK💯

Ne
Review №46

Marloyn is such a cool chill guy that knows his stuff! Honest and for sure not trying to take advantage of you. I got work done on my 335i BMW and it runs perfect now. If you need work done to your car I would recommend NW autowork 100%. I for sure will only be taking my car to him. 5 stars!

ro
Review №47

I have nothing but praise for this shop. Clean, professional and willing to go the extra mile to do the job right the first time. My new go to spot for all my Bmw needs. Thanks again guys!

엄J
Review №48

Ive had tremendous fortune finding Marlon to be my designated mechanic. It is very tough to find a mechanic that hits all the aspects everyone is looking for in a great mechanic and Marlons the one. Whenever you get that feeling of not knowing what to expect he always tells you honestly logically and works with everyone and does not charge those outrageous fees like 99% of all mechanics do. I will never go through another mechanic again and your shopping around should stop with him.

So
Review №49

Marlon gave me some great advice and did some work on my e30 for a fair price. I would definitely recommend this mechanic.

De
Review №50

Good reliable mechanic straightforward, wouldnt go anywhere else to get my BMW serviced.

Sp
Review №51

I will not take my vehicle anywhere else!! The owner of this shop is very professional and hands down the best Mechanic for BMW and many other makes as well. Marlon brings years of experience and has the leading edge on the market. I have been to the BMW stealership many times and for the same work needed, Marlon (the Owner and Mechanic) has saved me THOUSANDS of dollars! Marlon is honest and respectful. I can honestly trust his judgement about repairs needed and trust that he would not recommend repairs unless they are truly needed.The shop is well maintained and Marlon has leading edge tools and diagnostic equipment to dial down exactly what is needing repair. I cannot say enough about how pleased I am each and every time I have needed his services. Dont think twice! This is your go-to guy!!

ma
Review №52

Great place, professional work had my nissan Murano, fixed there honest people,good guys. Definitely coming again to get anything on my car done.

Ki
Review №53

Marlon at NW Autowork is one of the most knowledgable, experienced, and trustworthy mechanics I have ever had the pleasure of doing business with! He knows more about BMWs than anyone I have met and he does an outstanding job in his work. One thing that really sets him apart, besides his fantastic pricing and quality of work, is that he goes above and beyond the task at hand to ensure your vehicle is in proper running condition. I just had a large service done on my n54 335i BMW including resealing my OFHG and walnut blasting the intake valves. I was thrilled with the results and my car now runs great. I came down from Seattle and I am glad I did, my BMW now has a new forever mechanic. Thanks Marlon!!!

Ni
Review №54

Marlon has a lot of technical knowledge about BMW’s and knows precisely what to look for - Which is vital for diagnosis..Also, he is very genuine ( which is rare to find ), I’d trust him with my car..

Si
Review №55

Brought my 2008 M3 here to have some work done. Marlon kept me informed about the parts needed and was able to get the work done affordably! Will definitely return for future repairs!

Sh
Review №56

Recently brought in my 2000 BMW M5 and had a great experience with NW Autowork. NW Autowork installed full supersprint exhaust including headers, BMW Performance Big brake kit, coil overs, and replaced worn suspension components. Diagnosed and repair problem with keyless entry, thermostat and coolant leak. Very happy with how fast and efficient the repair and install happened. NW Autowork kept me informed and even sent me pictures as the installs happened. The cost was very reasonable and the work is above my expectations.

Sa
Review №57

Went in for an oil change and an oil filter housing gasket replacement yesterday for my N54 powered BMW 335i. Marlon was very accommodative and even set me up a desk to wrap up my office work. He was very thorough, took time to explain more about my vehicle and did a very good job on quality control. They have got the right equipment, the right knowledge and the perfect attitude to troubleshoot an issue.I would certainly recommend NW Auowork!

Da
Review №58

Only mechanic I trust, high quality work. Marlon has been BMW trained and worked at dealership for 6 years before starting up his own shop.

Pl
Review №59

Great service. Went in for an oil change and brake fluid flush. Fair pricing and fast service, very knowledgeable.will be coming back..found my main shop to service my bimmer..!

Ni
Review №60

Brought my car in after BMW Northwest wanted to charge me over $1000 to fix my car, walked out with a bill less than $500! Couldnt be more happy.If your wondering hes use to be a mechanic for the dealer so he knows his stuff.Also he sells and installs performance parts!

CJ
Review №61

Highly recommend this shop for all types of automotive repair, all work performed by a cross trained highly certified technician. Shop is very clean and presentable.

Do
Review №62

By far the best mechanic I’ve taken my car to get worked on . Very friendly, honest, and knowledgeable . Quality work and parts . Will continue to bring my car for as long as I’m here, I recommend you bring your cars here you won’t be disappointed !

Sa
Review №63

Great service. Had my 2010 1 series towed to shop and with diagnostics, oil change, new belts and brake job, i was very please with price and how fast it was done. Very professional and gives his honest opinion (hard to find a trustworthy mechanic these days). With the price of BMW service, NW autoworks is the place to go. I will be going there as long as i have a bmw.

K
Review №64

WHAT A BRILLIANT EXPERIENCE FROM START TO FINNISH, DID SOME EXCELLENT WORK ON THE e30, FAIR PRICING AND, WHAT A GENTLEMAN TO WORK WITH. DOES WHAT HE SAYS AND A LITTLE BIT MORE. LADIES & GENTLEMEN THIS IS THE PLACE TO BRING YOUR BMW

Da
Review №65

Very knowledgeable mechanic . he was very interactive while working on my car... best part of all is the pricing for his services, best i have seen

Wi
Review №66

Had the guys at NW Autowork diag a knocking in my front right suspension. They got it on the lift and had it figured out in less than 10 mins!! I had been to BMW and Les Schwab before him and they had no idea what the issue was. Huge thanks to the guys here! 10/10 would go here again.

Gu
Review №67

BMW technician, affordable, personalized details about your car, what’s not to like?If you’re very picky on who works on your car, want to maintain Bmw professionalism without paying high prices this is your place to go

Ka
Review №68

Had an engine swap on a vw. All i can say is, amazing. I never thought there was such thing as an honest mechanic. He took his time and went over everything, instead of throwing it all back together and having it in and out of his shop in 2 days, he put care into it. My car is running and sounding better than ever. Unbeatable prices aswell. I definatly wont take my car anywhere else as long as this shop is open

de
Review №69

If you are looking for the dealerships technical knowledge on getting your car fixed without paying the dealerships price, look no further.Marlon is your guy, Ive been to his shop twice now to get my car fixed; and I will always go back to his shop.

GR
Review №70

If you are looking for quality BMW repair at a fair price youll get that with Marlon.!

Ja
Review №71

They were fantastic !!!!

Br
Review №72

The expireience I had with nw autoworks far exceeds any expirience I’ve had with Bmw service..I have a 2010 x5 that had a lot of problems to say the least. I had a oil change in Arizona at a Mercedes dealership and they stripped the bolt to the oil pan and used a really sub par oil filter. I didn’t notice for a while 10,000 miles later as I wasn’t driving it as much up here in the nw. I did notice a leak but ignored it.One day the car wouldn’t start. Brought it to Bmw and they quoted me 4800 just to get started as the oil filter was ruined and the oil soaked the starter andThe altinator.. not to mention the frm module went out as well. Marlin the mechanic was able to replace the bolt, he didn’t have to replace the whole oil pan as Bmw wanted me to do. He was able to get it all done for half the price with an oil change.. Bmw wouldn’t replace the frm module even though they should have recalled the part as it gives every Bmw a promblem. Bmw wanted a grand.. Marlin did it for half. He’s a master machanic and worked for Bmw so he really knows his stuff. Not a small feet becoming a master machanic.. He took pics the whole time of everything that was wrong and kept me in the loop the whole time. I’ve had European cars my adult life and spent fourtunes fixing them. This by far was an incredible experience and didn’t cost a kidney. Marlin is the best.. I will always go back to him as the Bmw runs better now than it ever has. Thanks marlin.

Sa
Review №73

Some says that if there are three friends that you should be friend with. They are Doctor, Lawer, and MECHNIC. I found my Mechenic Marlon in NW AUTOWORK. He is honest and trustworthy and most of all. He knows about cars. And the price is very reasonableThank you Marlon. You saved my day.

Ja
Review №74

I was going out of town and needed some routine services done. Marlon was able to fit me in last moment and provided more than quality service. Within a few hours my car was done, Oil change, brake system flush, Microfilter replaced. He also looked over my car and I was thinking my brakes would need to be done soon, he informed me I had about 65% life remaining. I will only from now on take my E90 to Marlon. He also directed me to some preventative maintanance. I felt like he was honest and up front all you can really ask for. Thank you Marlon Pasion.

Ka
Review №75

Got me right in, fixed drivers window that slipped out of its track at a very fair price. Extremely knowledgeable, friendly and accommodating!

Da
Review №76

Great Experience, Good communication. This is where I will take my car from now on.

Ca
Review №77

Im very picky about who gets to touch my car for maintenance and performance oriented work. If Im unable todo something, Marlin at NW Autoworks is my go to guy for anything I need on my E46 M3. I like to be hands on with my car and he tells me what he is doing step by step, answers my question so I can learn, and lets me jump in and lend a helping hand if time allows. Thats much appreciated. Being a trained BMW tech, I trust in his ability/knowledge. Marlin steers me in the right direction for parts and what he think we can do to better my cars performance, long-jevity, and over all needs. Very professional. Extremely well trained. Highly recommended.-Casey

An
Review №78

I have had the pleasure of having my vehicles worked on by Marlon Pasion for several years. He is very knowledgeable and professional in all my experiences. I have had anything from a simple job on my 1999 Mitsubishi Eclipse GST to a complex job on my Lexus and Infiniti Turn around time was always just what was told and my car was just as I expected when I picked it up. He is very open and you will never feel like their is a surprise is waiting around the corner. I have referred Mr. Pasion out to many friends and family who all use him when needed. He is like the family mechanic. So if you got a job you need done or even just have a question he is the man to see. Great customer service. Great work ethic and always stands behind his job. He has made a customer for life out me and many others.

Ma
Review №79

I took my BMW here cuz I needed a few things fixed. Marlon did a great job on my car and got it done much faster than expected. He was very thorough and honest about what was going on with my car. I couldnt have been happier, would reccomend to anyone! Better than bmw dealership for mechanical work

Le
Review №80

THE BEST. My clutch went out in my mazda. I thought I was going to have a heartattack when calling around the local tacoma mechanic shops getting quotes on pricing to get my car back running. Not only that but most of the shops that I contacted told me it would be a 1-2 week job!! Then I came across NW Auto Work. I called them and Marlon the mechanic was very pleasant. He was polite and honest and gave me peace of mind after having very unpleasant conversations with the rest of the mechanics in tacoma. He not only said that he would get my car back running at a FAIR price (I paid WAY less than what I would have paid elsewhere), he did not add on a bunch of useless things my car may or may not have needed, AND HE GOT MY CAR BACK RUNNING IN TWO DAYS. TWO DAYS!!! He was able to have a part delivered ASAP. All the other shops said that it would take days to get the part delivered. PSH! Thank you, NW Autowork! I appreciate you and all of your hardwork! I will be recommending your services to anyone I know. Honest, hardworking mechanics are very hard to come by. You are truly a gem!

Cu
Review №81

Took my junker 2006 Stratus for maintenance and got back a commuter car I can trust. The car was sputtering when I tried to jump into traffic. Now it drives well. The air conditioner broke and Marlon fixed that too. I was with my last mechanic for 15 years and I will be with Marlon just as long.

Ke
Review №82

If I lived closer this would be the only place I brought my BMW!

Br
Review №83

Prompt, friendly and updated me on future maintenance needs.

Information
18 Photos
83 Comments
4.9 Rating
  • Address:3424 S Tacoma Way, Tacoma, WA 98409, United States
  • Site:http://nwautoworkllc.com/
  • Phone:+1 253-256-1901
Categories
  • Auto repair shop
  • BMW dealer
Working hours
  • Monday:Closed
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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