Love these guys, Andrew is always helpful and friendly, Mike taught me to fly...Thoroughly recommended.

Dont waste your time with PIA. Go to Drive Auto Sports.Edit 2: Looks like the idle issue I was also having was caused by improper modding of the fuel system. This shop told me I didnt need new lines or fuel rails for my mods but that was incorrect.Edit: Still registering knock and throwing system too lean and misfire codes, so I brought my car to Drive Auto sports. They found a post MAF leak from the PIA turbo inlet install, and that ignition timing was not optimized for my intake system.Still registering -7.00 feedback knocks a month after the tune and they ghosted me after a few revisions. They were helpful in the beginning, but once I paid, they straight ignored me. Ill never go back to this shop.

Took my car there 2 years ago to get a new clutch install and they used some gasket maker on my clutch master cylinder cap and over time that seal let moisture in and now I had to order a new clutch master and slave cylinder along side with a new braided line for it.The fluid inside the master clutch cylinder was a brown milky color due to all the monster that got in. I will never go there again because they didnt even bother to tell me what was wrong with the master cylinder. Shifty customer service.

Been taking my Subaru here for the last 10 years. Theres no one I trust more to work on my car

The staff at PIA hands down best mechanics. I had my 30,000 mile service done today on my 2019 Outback. Well worth the money and they go above and beyond to make sure my Subaru is running smoothly.

Very helpful people there answered my questions that I had. I will be back up to buy some things I need for my blobeye it very nice that, there open on Saturday since I work m-f

I want every single Subaru owner to know about this place and there amazing service.

Took my car in for an appointment that I had scheduled. No calls for a week. Called them and they had done nothing. So overall my car was there for a week and a half and absolute ZERO work was done. Don’t take you car here if you need it back on time.

Easily the best place to take your vehicles. I have a high horsepower track car that I just finished and was thinking I had to get it re-dyno tuned. I took it here to get a pre dyno inspection and to look over everything. Not only did it feel like I wasn’t pushed any services, they were 100% honest and straight forward about anything that was wrong with the vehicle. Andrew, mike, and the tech that helped me look at it were all very knowledgeable and helpful when it came to my questions. Again, highly recommended for any of your vehicle needs. Especially if you want honest answers and amazing service.

They installed a lot of parts and tuned my car. When my car was on the dyno the first time, the clutch was slipping, so they had to stop. They were able to get my new clutch in and tune the car within the next couple days! Im grateful they were able to squeeze me in before I had to leave for California the next weekend. Great group of people! Andrew, Mike, and Steve were extremely helpful!

Very happy with the major service done on my 2009 Impreza Outback Sport. PIA had it for 3 days and had it done on-time and very close to the phone estimate. They addressed everything on my list and had an answer for all my questions. They are a very knowledgeable, honest Subaru shop. The car has nearly 100K miles and runs good as new. I highly recommend PIA.

First time going to Pacific Import Auto. Took my ‘17 Subaru WRX there with a few concerns I had. They were honest, kind and explained everything in a way I could understand. I’ve always been a stubborn dealership customer for any and all maintenance/repairs but I’ll probably never go back to a dealership unless it’s to purchase a new car. You guys definitely earned a new customer for as long as I have a Subaru!

Nice staff, got a tune fir my stink eye sti here

Always professional, honest and personable! Just good folks! Steve the owner is awesome, as well as Andrew(front desk) and the rest of the crew! Highly recommend! Also, milk shakes n breakfast burritos go over well 😁

They know subaru cars better than any shop around. Great customer service. Absolute wealth of knowledge. Yes they also have a 4 wheel dyno

This was THE ONLY place I ever brought my WRX to for maintenance, mod installations, etc. Andrew is very easy to work with and has an abundance of Subaru knowledge, I really felt like my car was in good hands there. Since my last oil change at PIA, Ive moved back to the Bay Area, but should I ever return, I know who Ill be bringing my Subaru to. Ill miss them a lot!

Awesome place! First time customer. They slid me right into there schedule the very next day and got my car back on the road with a new base map within a few hours. Excellent Service and Price!

Came in for an oil change which was quick and fast. Andrew is very knowledgeable and helpful after asking him a few questions. They also topped of fluid and check tire pressure for free. They have a Super cool shop dog and a room with some merchandise to the side. I will be coming back soon to get my jpipe and wind installed.

This shop was not in in line with statewide COVID guidelines. Patrons were hanging around with out a mask or a shield. The big man behind the desk was also not following state guidelines as well. The shop office was unkept and dirty. Also to mention there where several dogs running around the shop.As far as work that was done; mediocre I came in to get my exhaust installed and it was installed poorly. My exhaust shakes and rattles. I ended up going to another shop to get it repaired. Think twice before spending your hard earned money and your health here at PIA.

The only place I trust to take my subie

After recently purchasing a used STI, I brought it to PIA for inspection and general maintenance. Prior to the purchase, Andrew suggested I allow them to inspect the vehicle before the transaction. Failing to do so, I ended paying handsomely for that mistake. However, Andrew made my error much more manageable. He went over all the major issues, and minor issues, as well as complimentary work worth doing while the motor was pulled, etc. Andrew even helped me select used parts on FB marketplace, making sure the item was good quality for the price.My 7 page service paper was indeed long and expensive, but beyond that, I felt that they werent trying to screw me over. Andrew consistently was in contact with me through the long service, with updates and suggestions. Additionally, the estimated price was in line with the end cost, besides the unforeseen part requirements (my fault).Service wise, the work was excellent. Andrew noted I got one of the Techs who pride themselves for detail - especially for the bumper trim and fit for the FMIC on the GD chassis.Honestly, Andrew and the shop crew made this expensive ordeal much more manageable than a typical stealership job. Thanks guys.

Absolute Best place to bring your Subarus for any work done. Great Family ran business full of people who know what theyre doing and really take care of their Customers.

I’ve been driving Subaru’s since the early 80s and found Steve’s Pacific Import Auto when they first opened. Fast, Fair and Fantastic service is all I ever get. What more could you ask.

This review is way back 2018 when they did strut replacement to my subaru. It took them not that long like less than 2 hours on all 4 struts. My basis is my dash cam, vehicle came in the shop at this time and out. Thats quick! Too bad they dont do opensource, I guess Ill have to switch to AP few years from now.

Andrew is always helpful, funny and kind. PIA have been the only ones that have worked on my 2016 Subaru sti since Ive owned my car simply because these guys really know what they are doing. In 8 hours they did a clutch and a 50,000 miles service on my Subaru while still having a ton of work in their shop

Friendly communicative well priced great service would recommend.

Tech was friendly and communicative, showed me everything they fixed and why they did it. Definitly the go to shop you pay for quality service

If you own a Subaru this is the best place to go. No question.

Great place to get your subie tuned!

Initially, I really loved this shop. The owner goes the extra mile and Ive always had great service, so its really sad to say I will never go there again and that Im having to leave this review.I purchased a car from one of the mechanics that works for this shop, I was on a tight schedule and needed to leave for school. He promised the car would be done in the time frame and I really did trust him, he worked for the best Subaru shop in town. He did not even start on the car I was putting all this money into by the deadline, and pushed the date it would be done back three times all without keeping me posted in any way. I missed a semester of college because I could not get there.Fast forward 3 months. I finally have the car, everything is fine. I was promised the car would have new brakes, be detailed, have new tires etc. And for 6k for 2003 Forester, that is what I should have gotten. I knew the car was not cleaned when I purchased it but I didnt really care about that. I paid him for his work and left town.Now, after missing a semester of college, broke and just moved across the country, the breaks no longer work and Im stuck with a $600 bill to get all four breaks and rotors replaced. Ive already had to put another $500 or so into misc things and I originally was not going to leave this review because overall this is a good shop and I didnt want to tarnish its name because of one person but I am beyond livid at this point. I cant believe how much stress Ive been put through because of this.

Awesome service and straight forward business, they are the only one I trust with my Subaru

This is the best place to take your import. These guys are awesome.

The ONLY place Id take my Subaru. Steve is the Best!

Great group of guys. Professional and personable. Did an excellent cat-back install for me. I will be returning for all future work.

Excellent service, would highly recommend.

Theyve always been super knowledgeable and friendly when I go in. Theyre the only ones I trust with my Subaru!

If you own a Subaru, you MUST go here. Top notch.

PIA offers extraordinary service and take very good care of you. If you ever need someone done on your Subaru please don’t hesitate to go to pacific import auto you won’t regret it

Fixed my subaru beautifully. Didnt know what was wrong they found 2 problems and fixed them both for less then $900

Got a clutch job done here for my 15 wrx, a couple months ago. It was done the same day. Super quick and professional. No issues after the fact. There was a miscommunication about parts supplied, but that was on me, not pia. They definitely seem know what they are talking about more so than some other tuners/mechanics Ive been with. Definitely may bring my wrx to get re-tuned here for sure.

Best place to take your subie.

We brought our car down from Edmonds WA because PIA came so highly recommended from a co-worker. We were not let down. Not only did they beat the dealerships quoted price to complete all of the repairs, they were very nice and took the time to discuss all of the options for doing the work. While they were explaining some of the solutions to repairing our car, they not only talked to me, but they talked to my wife as well. We have been to many mechanics in the past and they would only talk to me, even if my wife asked the question. I think PIA is trying to bring Service back to the service industry. On top of that, they finished our car when they said they would. The 60 mile drive for a great mechanic shop is well worth it. I will be a customer for life. Thanks for the great work.

If you own a Subaru, it would be crazy to take your car anywhere else.

Ive had multiple upgrades and repairs done and they are always very helpful and very professional. I recommend to anybody wondering.

Stellar as always. Steve and the gang are the only ones who take care of my Subarus!

Awesome crew working at this place. All really friendly, and helpful. Over the course of my build, Ive called countless times for advice and not once did they make me feel like a hassle. Lifetime customer for my tuning needs!

I have been going to Pacific Import Auto for over 8 years. They are knowledgeable on every subject in regards to Subarus (new & old). I only trust PIA to work on my cars; and because of them I own 4 Different Subarus, and I am worry free. They do an excellent Job, and do it right the first time. I highly recommend their facility for any and all Subaru related needs.

Amazing people and customer service very helpful quick and reasonable amazing free inspection

This place is literally amazing. Everyone here knows what they’re talking about, great service and recommendations. Will definitely be back here.

Great shop to work with. I have taken multiple cars here to get worked on. They are honest and straight up. Highly recommend their workmanship! Good job guys.

Yes this is a great Subaru shop - but if you have a modified Subaru using PIA as your mechanic and tuner is more of a requirement if you want your car to outlast other modded cars. Its been the same main guys since I moved here almost 10 years ago and that says something about a shop.

I get everything I need for my Subaru from them great people knowledgeable Beyond any freaking Subaru technician that Ive dealt with at the dealership very reasonable believe its Steve awesome guy older gentleman I cant think of the younger guy big dude tall super nice never had a bad experience there Ill continue going there never ever take my car back to a dealership this is dealer does nothing but screw you PIA will help you

If you have a Subaru this is the place to go. These guys take care to make sure your Subaru is fixed right from stock to performance. This is the only place to take your car. Better than the dealership, all they do is subies, and they have a dyno. Not only do these guys work on Subarus every one that works there drives one. Great place reasonable prices, highly recommend

These guys are my favorite shop for Subarus. They can do everything from simple maintenance to big custom projects. I go in all the time and they always give me the best price, information and service. If you own a Subaru, this is the only shop to take it. Youll get the same service in a non-biased opinion and any service will be at half the cost.

Awesome service. My co worker recommended I go here when I bought my first subaru and needed an oil change. Since then, I’ve been going back every couple months for my oil changes (yes I drive a lot) but anytime anything goes wrong I call them up and they say bring it on in and give me honest answers. They were busy today but still fit me in after my oil change to fix something else that was going wrong. I will never go anywhere else for my Subaru. This shop makes me want to only buy Subarus for the rest of my life so I don’t have to find new services. Thanks PIA!!!!

These guys know Subarus inside and out. I brought them my Forester XT with a few upgrades so that it could be properly tuned. I rolled in with a Cobb OTS stage 3 map and drove away with a finely tuned monster. Their tuner Mike is an artist. He knows what hes doing and I appreciate his talents. As for their dyno tuning service, I cant say enough good things. Highly recommended.

We have a 2004 Subaru Impreza WRX and have been taking it here since my son got it. This is the second time they have found an issue with the car that if left untouched could have caused issues later down the line but instead of leaving the issue alone (loose pully on the ac compressor) they tightened it and checked the compressor and ac for no extra charge. Thank you Andrew and your crew for catching these other issues with my sons ride! You guys are awesome! We will continue to bring our Subaru to you for years to come.While I was there, they were working with another customer that just got their car back from the body shop and Andrew and his crew saw that the car was out of alignment. They work closely with the shop next to them and had the guys next door scope it finding that it needed to go back to the shop for a correction. Again just another happy customer Im sure. These guys look out for their customers and go the extra mile for them.Thanks again for all that you guys do!

Ive always received top notch service here. Ive found that they often go above and beyond what is needed, because its the right thing to do.Also, Ive never had a problem with customer supplied parts. In fact with older Subarus you might have to source your own parts if they arent available from Subaru.There is no other place I would take my car for services that I can not do myself.

All they care about is making money off labor and want you to buy parts from them! If you dont buy parts off them your a bad guy. Quality Customer service is only given to those who dump their wallets into that shop. Go buy your own car parts... Install them yourself and go get tuned. I have no issues with the quality of tuning. Everything thing else is pathetic. Never been treated so nasty by a business before until today. Never stepping foot in that shop again!!!!

If you own a Subaru, this is the only place to take it. These guys are amazing.

Amazing service, very knowledgeable, the only mechanics I let work on my car.

Good service,good people, fair prices

Smart, knowledgeable and great pricing on Subaru maintenance, performance and repair.

Great shop good people fixed my heater spur of the moment had a extra part I needed so Im not freezing my but off would recommend them to anyone that has a Subaru

Honesty and caring! When I got off deployment in 2012 I had a 2009 Subaru Forrester and I was wheel chair bound. I had some very loud noises coming from the breaks but I could not examine them myself so I took them to a local shop that told me I needed to replace my entire brake system because it was failing. I found PIA online and took it in for a second opinion. They told me it was just glycerin on the road causing the noises and even showed me that everything on my brake system was safe and in working order. The honesty meant the world to me since I was quite literally broke at the time due to medical bills.Six years later I now I have two Subarus and they do everything on them. They are quicker, better priced, and more trustworthy than the dealer. A huge thank you to Steve and the crew at PIA!

I had my car professionally Dyno tuned by Mike. The car runs stronger than ever and is pure fun to drive. I would definitely recommend you going to PIA for your tuning needs!

These guys are great. I love the shop. And the exsperence. I work for a dealership in sales. And one of are master techs Dan rush. Is a good friend with the owner Steve. They go back to the 80s when they worked together at a subie dealership. To make a long story short i went from Hondas to subies and after my first one a 97 impreza build. That i got rid of to my latest 04 blob eye. They have been there and helped me along the way. Treating me like family. And also helping me work on my car hand and hand with them in the shop. Witch is rare for someone to do. They literally took the time to answer my questions along the way. Gave advice for my build and the best price to power options to go. They have fixed all my problems. And i will not go anywere else HANDS DOWN! Thank you PIA for everything. And looking forward to having the help with the ej207 build. Seriously guys thanks for everything to all PIA staff. SUPER RECOMMEND.

Simply, the best. Expert, experienced service. Done right the first time. Very trustworthy shop.

If you own a Subaru this is the place to go. They are extremely knowledgeable and do amazing work.

Only subaru preformance shop ill be going to from now on, every single one of these guys are amazing, huge shoutout to andrew that works in the office for literally going over every thing on my car during the duration it was there, makes me feel good knowing exactly whats happening with my car and how the installation process/repair work is going. Steve the owner is a pretty cool guy as well, answering all my questions and giving me some good recommendations on what future upgrades would be best for my setup. And of course jake for putting in insane work making my car preform so much better on the road! Will be in touch in the future!

Great staff. Very helpful.

These guys are awesome they fixed my car up on the dyno and they even stayed late to fix everything perfectly awesome tune. I will go back for sure.

Awesome service! Couldnt ask for a better shop and techs to work on my WRX! Thank you so much Nick!

Came in once before to ask questions about my 97 impreza outback, they were able to answer my questions and I was shown one of the tech personal cars. I also brought my 08 wrx they answer questions to lead me in the right direction with the problems I was having. Theyre knowledge able and know what theyre doing

Awesome guys did a jdm swap with them and sounds a million times better👍

Love them will always go to them for work on my sti

Only place Ill take my Subaru! Very knowledgeable and great customer service. Been going there for about 8 years!

Great guys, great service, reasonable prices. Even when I move they will stay my go to shop.

Best shop for Subarus in Washington. These guys know their stuff! I am a auto/diesel technician with my master tech in both fields. I have never let anyone touch my cars, but decided to take my wrx in to have it tuned stage 2 and put on the dyno. The tunes these guys do are absolutely amazing. The gains are unreal. Cant recommend them enough.

Hands down the best shop Ive been to. Great customer service and no BS.

The best place to go if you have a Subaru. Only place that I let touch my car!

Steve and Andrew at PIA are great. The knowledge of and work performed on Subarus is top notch.

The only place to take your Subaru if you actually want to keep it running well and avoid the dealership.

Great service and knowledge. A great Subaru shop.

Took my car there for an inspection after I bought it, and I found they had great customer service and work extremely honest. I will be back for repairs

Best place to take subaru in northwest!.. they are honest! they are great in pricing and they dont mess up. Im glad to say i take my car to PIA. thank you guys for giving us customers the best service

Ive taken my 07 wrx wagon here three times so far and each time my issue was resolved. My first visit was a clutch job that made the car feel almost new again. It was completed in a timely manner (less than a day) and the price was very competitive compared to three other independent Subaru shops in the Seattle region. My second visit was a CEL for a failing O2 sensor that was promptly replaced. My most recent visit was for two codes related to the evaporative system leaking. After a smoke test was performed, I was notified the leak was found and was due to a faulty fuel pump gasket which was replaced. Since then, the codes have not come back and I believe its safe to say that the Evap leak and O2 sensor is dealt with. I will continue to due business with PIA and highly recommend anyone with a Subaru visits them for repairs. The staff is friendly, knowledgeable and willing to answer questions about your car.

I cant say enough wonderful things about these guys :-) Ive been taking my Subarus to them for about 12 years and theyve always done a great job for me. They dont gouge on prices or push unnecessary stuff; and, they explain things in a way I can understand.

Their prices were super reasonable. Plus the fact that they have so much subie experience, there must be a reason why so many use these guys.

Thought this place was going to be good place to take my Sti in to but took it there for a tune pre inspection and ended up saying he shouldnt tune and dyno it but couldnt give me a real reason why other then it has been heavily modified then some stock stuff put back on and saying it could blow on the dyno witch any car could blow for any reason so I guessIll take my business somewhere that will tune my car! Wasnt happy with that couldnt even give a reason why

A great family knit shop fuel by the passion of working on Subaru and earning the respect, trust, and loyalty of all customer. Some of the services I had PIA performed are two pro tune on their in-house mustang dyno, parts installations, regular service maintenance, and a seller inspection. These guys are so freindly and supportive to their customers it creates such a positive atmosphere that I find myself asking them numerous questions and even hanging out with from time to time. Even in the event if something went wrong such as in my case, the after market walbor 460lph fuel pump I had them installed died on me and once I got the car to PIA they found the issue and fixed it with no cost to, they felt so sorry for having me go through all the trouble that explained everything and how to avoid it in the future. They work exclusively on Subaru and have a huge customer base built on many years of dedications towards their craft and customer. These guys are the real deal when it comes to everything Subaru and their experience and all the reviews can attest to that. Go ahead and give them a call!

Best customer service in the industry. Highly recommend.

This is the only shop that I will take my STI to. Steve and his crew are by far the most knowledgeable subaru people I have came across.

In good hands... go anywhere you want for work,,,trust only these guys to get it right the first time.

The absolutely best subaru repair shop in all of the northwest!

Amazing work..these guys know what they are doing

Very helpful, great shop

They stayed late to get my car done. they let me know about things they found and observed. told me cost of each repair.

Great people

No better place to take your Subaru